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Banks Mansion

Travelers' Choice award winner
Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Hotel amenities
Banks Mansion
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Ranked #10 of 355 Hotels in Amsterdam
A recent review
5 of 5 stars reviewed 1 week ago
lolo12342015 Florida
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1,747 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
  • Swedish first
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    (476)
  • Jun-Aug only
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There are newer reviews for Banks Mansion
See the most recent reviews
Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot begin to say enough wonderful things about this Hotel and staff. From the moment we arrived, we received exceptional service. Every single employee was courteous and professional. The daily breakfast was wonderful. The rooms were very nice and clean. The property is very secure. We highly recommend this hotel.

Was this review helpful? Yes 1
Esther B, General Manager at Banks Mansion, responded to this review

Dear Lolo, These are the reviews that make us so proud of the concept, staff and location of Banks Mansion. Thank you so much for taking the time of writing a review to let us and the world know about our hotel. We are really pleased to see that we met your expectations. I will make a print of your... More 

Hove, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in Banks Mansion this weekend, we booked a room at 309€ per night, so we had our expectations. When we entered the lobby we were already disappointed, lobby looks very old and has no style. Then we went to our room, it was a really tiny room, we had to move a sofa to reach the bed. When... More 

Was this review helpful? Yes 4
Esther B, General Manager at Banks Mansion, responded to this review

Good morning Ullalovessushi, First of all thank you for your review. To be honest, it doesn’t make us happy to read that we did not meet your expectations during your stay. However, thank you so much for the compliment for our friendly staff; we appreciate that! This morning we discussed your review during our meeting. I don’t want to contradict... More 

Atlanta
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was recommended to us by a work friend and TripAdvisor liked it as well, so we booked out two nights in Amsterdam here. It's not the cheapest place, and there may very well be better values depending on how you do it. The concept is a nice change from regular hotels, as other reviewers have noted. We mainly... More 

Was this review helpful? Yes
Esther B, General Manager at Banks Mansion, responded to this review

Dear Ben H, Thank you for so many compliments! Wow! We really appreciate your honest and kind words and will definitely share them with the whole Banks Mansion team. Most of all I am happy to hear that you would stay here again; you are more than welcome! We take your note about the miscommunication between the night and day... More 

Plano, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this wonderful hotel for 2 nights in late June. We loved everything about this hotel. It was in an excellent location, our room was comfortable, the breakfast excellent, and the complimentary in-room minibar very convenient. The staff was friendly, helpful, and very professional in a non-stuffy way. The atmosphere was very welcoming, relaxing and... More 

Was this review helpful? Yes
Esther B, General Manager at Banks Mansion, responded to this review

Dear David E, I would really like to thank you for your five-star review! It’s such a fantastic pleasure to read that you and your husband enjoyed Banks Mansion to the fullest. We feel really honored that you find Banks Mansion one of the top hotel you have experienced in all those travels. I want to thank you for your... More 

North Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have been to Amsterdam many times, it is one of our favourite cities. In honesty, we've never stayed in a hotel here that we've not liked but none compare to Banks Mansion. This hotel is just fabulous in every way from the genuine warm welcome to the great breakfasts. Our deluxe room was lovely and comfortable although next time... More 

Was this review helpful? Yes 1
Esther B, General Manager at Banks Mansion, responded to this review

Dear Ruth W, You not only wrote a review on TripAdvisor, you even send us an email directly to thank us. Thank you so much for that; that is so kind of you. I just printed out your review to show your words to the whole Banks Mansion team and of course, they know exactly who you are! Our home... More 

Edmonton, Canada
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago

Have to compliment the staff - top notch! And the breakfast - exactly what you would hope for. Otherwise, the property is starting to show its age. Our bathroom floor could have used a great scrubbing and those canal views - not really worth the additional cost, considering the windows do not even open completely. We would not stay here... More 

Was this review helpful? Yes 1
Esther B, General Manager at Banks Mansion, responded to this review

Dear Ed_S_2004, Thank you so much for taking the time to write a review. I am happy to read that you have liked our staff and our breakfast; the energy maker of the day. I feel sorry to read that your opinion is that the Banks Mansion property is starting to show its age. We are so proud of our... More 

Rio de Janeiro, RJ
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is superbly located: a short walk to the museum square, and another short walk to the upper part of the city and the train station. The staff is very attentive and kind, and gave us very good restaurant suggestions. Being all-inclusive, you can always have something from a variety of drinks and some snacks in the reception, or... More 

Was this review helpful? Yes
Esther B, General Manager at Banks Mansion, responded to this review

Dear Pedro C, Wow, what a fantastic review! It makes me blush and I think, when I share your lovely words, the rest of the team will smile as well! You have made our day! This is exactly our main purpose; to make you happy, as our guest! A couple of weeks ago, the staff of Banks Mansion (The Guest... More 

LA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me say that the staff is top notch, friendly and knowledgeable. I was disappointed, however, that when I arrived, they had overbook the hotel. I understand that happens and I was taken to a different hotel down the street. Unfortunately, they put me in a room with no air conditioning with ear plugs place next to my bed.... More 

Was this review helpful? Yes 4
Esther B, General Manager at Banks Mansion, responded to this review

Dear Jeff Daniels, First of all thank you so much for sharing your experiences on TripAdvisor and also for your wonderful sentence about our staff: “the staff is top notch, friendly and knowledgeable”. Thank you for that. We really appreciate this and I will promise you I will pass on your lovely comments to the whole team of Banks Mansion.... More 

Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good rather than average but TripAdvisor doesn't have a good option for overall ratings. The room was comfortable although small compared with what you can get for a similar price in many Asian cities. I loved the breakfast buffet and the staff were well informed and helpful. Excellent location for exploring the center of Amsterdam. They have a free self-serve... More 

Was this review helpful? Yes
Esther B, General Manager at Banks Mansion, responded to this review

Dear Stephen W, Thank you so much for your kind and honest review. I just went down to the Kitchen to show your lovely comment about the breakfast. Sam, Ola, Sandra and Kristy were more than happy to hear this! You have mentioned our excellent location and yes, I can’t say anything else than confirm your words. The Banks Mansion... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We ended two weeks in Europe with three day stay at this wonderful hotel. Their inclusive concept made everything very convenient. My husband loved the open bar! Received great service with making reservations for Rijsttafel, Indonesian rice table, tix for museums, and taxis. Fantastic location with many museums, restaurants, and stores within a few blocks.

Was this review helpful? Yes
Esther B, General Manager at Banks Mansion, responded to this review

Dear JeanWB, Thank you so much for your amazing review. We really appreciate this and we will share your kind words with the whole team! We are always striving to make our guests as happy as possible and I think that we have succeeded! Thank you once again and I hope we can welcome you once again in our Mansion.... More 

Hotel Review Summarization

What travelers say

  • Very comfortable(14)
  • Mini bar(5)
  • Great Place(3)
  • Canal view(3)
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Neighborhood Profile
Canal Ring (Grachtengordel)
This UNESCO World Heritage Site is as historically significant as it is perennially popular. Whether you’re a history buff, architecture enthusiast, shutterbug, or fashionista, odds are you’ll find the Amsterdam you're looking for while roaming around the Grachtengordel (Canal Ring). A brilliant place to get lost in a moody meander and a key component to any sightseeing trip to Amsterdam, this area's major draws include the Anne Frank House, the Bloemenmarkt floating flower market, an enviable assortment of independent boutiques along De Negen Straatjes, and of course all of Grachtengordel’s lovely canals and bridges.
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