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Banks Mansion

Travelers' Choice award winner
Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Hotel amenities
Banks Mansion
Best prices for: 1 room 1 guest
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Ranked #9 of 353 Hotels in Amsterdam
A recent review
4 of 5 stars reviewed yesterday
Raven28 Carlisle, United Kingdom
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1,695 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlisle, United Kingdom
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This was our second visit to the Banks Mansion, we were so impressed the first time we stayed. We arrived early in the afternoon and were found a room while we relaxed with a drink in the " living" area. This room was on the opposite side of the building from the canal so it had no view, only the... More 

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Avon, Connecticut
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The first room we were put into was by the elevator and we were kept up all night with the noise. We then asked to be moved and were rudely told no and after finally arguing were moved to a room that was more noisy. We didn't even want to complain because the staff was so difficult to deal with,... More 

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England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Certainly one of the friendliest hotels we have ever stayed in. Staff are welcoming and helpful and actually appear to enjoy providing good service. Room overlooking canal was fair size and very comfortable. Hotel is in a central location with easy walking to museums and other tourist attractions and with plenty of restaurants locally. The refreshments freely available in the... More 

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Lakewood
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved this hotel. From the moment we stepped in the doors they took great care of us. The room was spacious, the coffee and drinks in the lobby were fantastic and it was centrally located. Would stay there again in a heartbeat!

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Portland, Oregon
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Absolutly LOVED Banks Mansion! The people at the front desk were incredibly helpful and kind. We woke up super early the first morning and were greeted with amazing hot fresh croissants. The breakfast which is included is wonderful. The happy hour is great, wine, beer, cocktails, soda etc. along with bread and cheese. So nice to be able to grab... More 

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Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a long flight we checked into the hotel and was told our room was not ready yet. The desk clerk, Hannah, went above and beyond to expedite the process to see that we did not have to wait long. Kudos to Hannah!! The all inclusive hotel has snacks and bar service ready at all times! Great hotel!! Great location!!

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Saint Augustine, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was told ready but was not.When we entered there was dirty glasses on bar. Another guest down the hall found a guest on the bed in his room. The reply from the front desk was they had several trainees and still learning. Asked for a wakeup call and it never happened, upon waking on my own I went to... More 

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Esther B, General Manager at Banks Mansion, responded to this review

Dear Roger H, First of all I would really like to thank you for taking the time to share your experience with us. We highly appreciate your honesty since the opinion of all of our guests is very important to us. At Banks Mansion all of the staff is very passionate about making your stay as memorable as possible and... More 

Turkey
Level Contributor
185 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very helpful and friendly staff. Small, clean and comfortable rooms. Location is just perfect. WiFi in the room was fast and reliable. Breakfast, though not something special, was very good. Mattress was way too soft to my taste, which somewhat affected the sleep quality. Other than that no complaints.

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Arlington, Mass
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from 3 days in Amsterdam at the Banks Mansion, this is a luxury hotel. We had a suite on the top floor overlooking the Herengracht Canal , everything is included in your stay . A wonderful breakfast made to order in the morning with a delightful cook !!! A included mini bar stocked with water & drinks... More 

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Montreal, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best. Prime location in Amsterdam: We could walk anywhere from here. Exceptionally kind and helpful personnel. Clean and comfortable room. Efficient A/C. Excellent breakfast. Open Bar. Highly recommended. What more could one ask for?

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