We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Plaza Victoria Amsterdam

Hotel website
Hotel deals
Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Special Offer
Book now & save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Park Plaza Victoria Amsterdam
Professional photos View all
Browse nearby
Park Plaza Victoria Amsterdam
Write a Review

1,819 reviews from our community

Traveler rating
    623
    696
    311
    116
    73
See reviews for
208
726
95
415
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1819)
  • Mar-May only
    (513)
  • Jun-Aug only
    (427)
  • Sep-Nov only
    (419)
  • Dec-Feb only
    (460)
All months
There are newer reviews for Park Plaza Victoria Amsterdam
See the most recent reviews
Amsterdam
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 28, 2012

the hotel room was cold at night asked for blankets but got no where Also the hotel run out of hot water If your not fast your last

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Dees22, Thank you for your review. I am truly sorry for the inconvenience which this malfunctioning may have caused you. We can assure you that this is not common in our hotel. I am happy to inform you that the issue has been dealt with and you can now enjoy the warmth of our water and Hospitality. We look... More 

wales
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 28, 2012

We have used the old Victoria in the past and the newly refurbished hotel was a great improvement, This is a very old and established hotel across the road from Cetraal Station, on the Damrak and therefore in the city centre with access to all forms of public transport and shops. Our reception was friendly and we appeared to have... More 

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Worldvoyager10, Thank you for your kind review and we are always encouraged to read such positive feedback! You know human nature being what it is, when people have truly enjoyed themselves they do not always respond but you can guarantee if they have had a bad time they always will! With this in mind, we are very pleased you... More 

Sydney
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 26, 2012 via mobile

We stayed in the more updated section Urban wing. The room and hotel is very clean and modern. Service is ok but it seems like they may have been either very busy or under staffed. If wanting to stay near all the action then this hotel is great. Very good value for the quality of rooms.

Was this review helpful? Yes 1
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Sydtraveler1661, Thank you for your review. I am glad that you enjoyed staying with us, in a recently renovated room in the Urban-wing. Your comment regarding the service has been discussed with the appropriate managers to avoid reoccurrence. It gives me pleasure to read that you find us to have very good value for the quality of rooms. Kind... More 

Uk
Top Contributor
61 reviews 61 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 24, 2012

Stayed here about 3 weeks ago and having visited Amsterdam a number of times this place was by far the best. Conveniently located around the corner from a bunch of bars and eateries. About a 5 min walk to the famous dam square. Also it is across the road from central station! The hotel itself is split into new and... More 

Was this review helpful? Yes 2
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Hailz76, Thank you for your review. I read your message with great interest and am glad that you find our hotel to be the best in Amsterdam! Our Concierges are more than happy to assist with your luggage. Unfortunately for you they were probably assisting another guest. We installed a small elevator which can be used to bring luggage... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

I booked this not really knowing what I was booking but when got there we were very impressed excellent location, very friendly and helpful staff, the room was modern very comfortable and I loved the shower. We would definitely stay there again and I highly recommend it.

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear HelenT13, Thank you very much for sharing your experience with other users on TripAdvisor. Your title sums up your experience very well. “Worth every Euro!” thanks to our excellent location, very friendly and helpful team members and your lovely shower. We look forward to your next visit! Might you want to keep in touch with us, please visit us... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2012

The hotel is in a great location - right across the road from Centraal station which makes finding it in the evening particularly easy! The service was very helpful and attentive and while the rooms aren't as large as you would find in a similarly priced hotel in the US, compared with what you would normally find in Amsterdam they... More 

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Xybec, Thank you for sharing your experience on TripAdvisor. We do everything within our power to ensure the comfort and wellbeing of our guests. This is done through our service and the products we offer such as the comfortable beds and the cleanliness of the room. I am glad that our hotel, a landmark in Amsterdam, has proven to... More 

San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 23, 2012

My friend and I booked a room here based on the positive reviews and very nice photos of the rooms. What we did not realize is that only half the rooms have been renovated and the other half are still old, run down and smelly. The first room they gave us had 3 twin sized beds and was dark and... More 

Was this review helpful? Yes 1
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear T0nic72, Thank you for your feedback. It is unfortunate to hear that you did not get what you were expecting right away. Your tip for other guests is very useful. It is important to check what kind of room you will receive prior to your visit and maybe to confirm this directly with the hotel. Sincerely Yours, Jan-Willem Roenhorst... More 

Houston, Texas
Top Contributor
116 reviews 116 reviews
71 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 23, 2012

This hotel has the best location possible, it is right across from Centraal train station, and a 5 minute walk to Dam square and other places of interest. But what makes this hotel is the level of outstanding service. I was travelling alone and they went out of their way to make my trip as easy as possible, even going... More 

Was this review helpful? Yes 1
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Travelbirds0809, What a great review! I sincerely thank you for sharing your experience with other on TripAdvisor. I have personally shared your compliments with our staff, making them the proudest team members of Amsterdam! We look forward to your next visit. Please do not hesitate to contact me directly upon your next visit. I would be thrilled to make... More 

Bournemouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 19, 2012

As a regular visitor to Amsterdam I have stayed in a few hotels. The Victoria is in a great location, right opposite the Central Station. It is possibly a Victorian facade but has been extensively modernised & renovated inside whilst retaining much of its period charm. We arrived for a weekend stay before check in time but the concierge stored... More 

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Comsal, Thank you for your review. It is great to read that you prefer us above other hotels that have stayed in during your visits to Amsterdam. We are indeed located right opposite to Central Station, which makes it easy to visit the whole of Amsterdam. The hotel has been renovated in 2011, still keeping the charm and warm... More 

London, United Kingdom
Top Contributor
111 reviews 111 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 18, 2012

Stayed 2 days on business in September, the locations is great as right opposite the Centraal station, the rooms are nicer in the 'new' wing of the hotel, they are spacious and clean but relatively functional. There is free wi-fi but extra if you want more bandwidth, Staff are helpful but occassionally without a smile (not a disaster). The overall... More 

Was this review helpful? Yes
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review

Dear Colebrooke1964, Thank you for your review. Due to the location of our property, it is also ideal to stay with us for leisure purposes. The free WiFi has been installed in order for you to keep in touch with family and friends, or to use it for business purposes. Indeed, if you would like to make use of more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

392 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (359)
Viewed
Hotel & grounds (68)
Viewed
View from room (27)
Viewed
Bathroom (35)
Viewed
Room/suite (142)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
2:48
Videos (2)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (11)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay