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Sheraton Amsterdam Airport Hotel and Conference Center


Sheraton Amsterdam Airport Hotel and Conference Center
Hotel class 4 of 5
Schiphol Boulevard 101, Amsterdam 1118 BG, The Netherlands
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Traveler Reviews

85% Recommend
4.0 of 5 stars 122 reviews
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By trip type
All (122)
[ Date ] [ Rating ]
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3 of 5 stars
Stevied888 501 contributions
Brandon, Florida
Jan 19, 2009 | Trip type: Couples
1/1 found this review helpful

We found the property convenient because it is just off the train line and is attached to the airport. It was a nice Shearton and a clean room. Very easy to get around and unlike the other reviewer I did nto midn the short train ride. They do not upgrade SPG Gold customers at this property which was a disappointment... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, First of all we would like to thank you for taking some of your valuable time to write down your experiences in our hotel. I am very happy to read that you were satisfied with our location. Unfortunately we were not able to offer you an upgrade. Please keep in mind that this benefit of SPG Gold...

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2 of 5 stars
Rene7 8 contributions
Holland
Jan 14, 2009 | Trip type: Friends getaway
1/1 found this review helpful

As usually we stayed at this hotel the day before we left for our trip, about four times a year.The last two stays were very bad, we din´t get the room we booked, the manager working over there at that time promised us a special rate for parking the car as a loyal guest, when we get back we had... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, Thank you very much for taking some of your valuable time to share your experiences on www.tripadvisor.com. I am happy to read that we have met your expectations with our restaurant facilities and our bar. I am sorry that you were not completely satisfied with the service we have offered you. I hope that we have the...

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2 of 5 stars
cruiseluv28 10 contributions
Ottawa, Ontatrio
Dec 31, 2008
2/2 found this review helpful

I booked a room for a family member for a stop over stay. The stay in total was going to be for 6 hours. I made the reservations through starwood and I contacted the hotel directly to make sure that they will accept my credit card for payment. I was sent the authorization form and on it was a place... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, First of all I would like to thank you for sharing all your thoughts with us. I am very sorry to read that we have not clearly informed you regarding the early check-in fee in advance. I hope that we will have an opportunity to welcome you in our hotel in the future. Then we would like...

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5 of 5 stars
JustRuss 17 contributions
Tashkent, Uzbekistan
Dec 3, 2008 | Trip type: Business, Couples
1/1 found this review helpful

Arrive at Schiphol's International terminal and walk to the hotel. What could be easier? My wife and I stayed here and greatly enjoyed our stay. The staff at the desk was very helpful and upgraded our room to the club level. The room was very clean and the beds were very comfortable. The club room was quite pleasant. The restaurant... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, Thank you so much for taking the time to write down your experiences in our hotel at www.tripadvisor.com. It is wonderful to read that you have greatly enjoyed your stay with us. I am very happy to share your comments with my colleagues as well. We are all looking forward to welcome you back in our hotel...

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1 of 5 stars
verbavolant 3 contributions
Bologna
Dec 2, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

room badly mainteined with carpet and furnitures ruined; the bed was good. Dinner of very low level, breakfast little be better more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, First of all I would like to thank you for sharing your experiences regarding your stay with us. I am happy to read that you were satisfied with your bed. However, I would like to apologize for the fact that we did not meet your expectations with the rest of the room we have offered you and...

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4 of 5 stars
bcsrule 9 contributions
bcsrule
Nov 21, 2008 | Trip type: Business, Couples
1/1 found this review helpful

We had to stay overnight to wait for another business partner. This was the quitest hotel I have ever stayed at. Everything is located in the airport, resturants, and a shopping mall. You can rent cars, or catch a local, or high speed train. It's not central to the city, but it has all modes of transportation avalalible to you. more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, Thank you so much for sharing your thoughts and experiences with us. I am very happy to read that you had such a pleasant stay in our hotel and we are looking forward to welcome you back to the Sheraton Amsterdam Airport Hotel. Warm Regards, Kim Randewijk Dutymanager

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3 of 5 stars
BinDereDoneDat 53 contributions
Dublin, Ireland
Nov 16, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

Stayed here for a conference. Bad location for a conference becasue you're a train ride away from teh city centre so you really have to work to see anything. You also have to worry about getting te train back on time if you're out late. The hotel was outrageously expensiveformediocree accomodation and food. Generally service was slow and not well... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, First of all I would like to thank you for sharing your valuable comments with us. I am very sorry to read that we were not able to meet your expectations concerning our location and the service we provided you. I would like to take this opportunity to apologize for the inconveniences you had during your stay...

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5 of 5 stars
sdsingh 1 contribution
Hyderabad
Nov 10, 2008 | Trip type: Family
1/1 found this review helpful

I was on a vacation with my family in europe, and we had planned a halt at Amsterdam. This was perfect, as we did not have to bother about airport transfers, gettign out of the airport in teh cold, etc. We got off, conviniently walked to check in, got exceptional service, and then using convinient trains, did sight seeing. more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, First of all, thank you so much for your review regarding your recent stay with us. I am very proud to read that you experienced our hotel as perfect during your vacation in Europe. It is also wonderful to read that we provided you such an exceptional service. I am really looking forward to welcoming you back...

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5 of 5 stars
vastgotta 23 contributions
Rotterdam
Nov 9, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

Great hotel from a travelspoint of view. Stayed in this hotel because I had a flight the next morning. The hotel is in walking distance from the airport with shops open late evening and even a 24hour Starbucks at your doorstep. The staff was very friendly, although there was no welcome at the front door (Which I am used to... more

Management response from
kimrandewijk, Duty Manager

Dear Loyal Guest, Thank you so much for sharing your thoughts at Tripadvisor. It is wonderful to read that you enjoyed your stay in our hotel. I am sorry to hear that there was no one at the front door to welcome you. I am looking forward to see you again soon in our hotel! Warm Regards, Kim Randewijk Duty...

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5 of 5 stars
usaraf 10 contributions
NEW DELHI
Nov 6, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

SHERATON AMSTERDAM AIRPORT HOTEL is the only Hotel located inside the Airport in Amsterdam. It takes hardly 2 minutes from the Arrival lounge to reach the Hotel lobby. You dont need to go out of the airport so even if its raining or snowing , you can reach the hotel safely and without spending any taxi money. Hotel is very... more

Management response from
kimrandewijk, Dutymanager

Dear Loyal Guest, Thank you so much for taking the time to share your experiences with us during your stay in our hotel. I am very happy to read that you are enthusiastic about our location and that we were able to meet your expectations with the service we provided you and the ambiance of our hotel. I am looking...

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Sheraton Amsterdam Airport Hotel and Conference Center Also Known As

Address: Schiphol Boulevard 101, Amsterdam 1118 BG, The Netherlands