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Mercure Hotel Amsterdam City

Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
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1 room 1 guest
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1,261 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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There are newer reviews for Mercure Hotel Amsterdam City
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Muscat, Oman
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel, clean and well maintained. A bit far from the city, reaching the tourist attractions in the city takes some time ("right outside the city center of Amsterdam" as per Agoda . Not sure about their definition of "city center"). Right by the side of a canal, with docking facility. Breakfast was OK.

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

Just stayed 3 days at the Mercure Amsterdam City with my daughter. The Hotel is nice. We were told in advance that it is out of the center of town but that there is plenty of transportation in & out. Well, not really! The closest train station is closed for renovation from June till August! It is a long walk... More 

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SannekevdBerg, Management Assistant at Mercure Hotel Amsterdam City, responded to this review

Dear Maya, Thank you for taking the time to write about your experience in Mercure Hotel Amsterdam City. I am sorry to read that your stay was not what you expected. Due to extreme weather conditions on Saturday, the Shuttle had to be cancelled. I am sorry about the inconvenience caused. My colleagues at the Front Desk should have informed... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights whilst in Amsterdam with my partner. When we first arrived there was a bit of confusion regarding our room's but this was quickly resolved by friendly staff. Due to arriving early, we was able to store our luggage in a locked room which was very helpful. Our room was very clean and well sized for... More 

Was this review helpful? Yes 1
SannekevdBerg, Management Assistant at Mercure Hotel Amsterdam City, responded to this review

Dear Dee D, Thank you for taking the time to write about your stay in Mercure Hotel Amterdam City. At Mercure, we always strive to improve our service and I am very happy to read that the service you received was up to your expectations. Your kind words are very much appreciated by my colleagues. We hope to welcome you... More 

Peterborough, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 23, 2015

Stayed here for one night on a short city break to Amsterdam, ave to say we were on the 9th floor A and the room was great. For the cost it exceeded expectations, highly recommend this hotel. Comfy bed, large powerful shower, good food & drink, very clean with good decor. There is a regular water taxi service into Amsterdam... More 

Was this review helpful? Yes 1
SannekevdBerg, Management Assistant at Mercure Hotel Amsterdam City, responded to this review

Dear Joshua, thank you for taking the time to write about your experience in Mercure Hotel Amsterdam City. We are very happy to read that you enjoyed your stay with us. Your kind words are very much appreciated by my colleagues. We hope to welcome you again as our guest in the near future. Kind regards, Sanneke van den Berg... More 

Murfreesboro, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

Greate hotel if not the best. Went on Trafalger booking. Staff were very nice. Hotel ambience was good. Great breakfast. Free WiFi. Enjoyed staying. They have canal cruise behind the hotel. The manger received U.S. Well. Luggage was in the room on time.

Was this review helpful? Yes 2
Leeds
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

The hotel is in a good position for just being outside the city centre. Taxis were about 16 Euro to get into the centre with 2 Metro stations being nearby (though the nearest to the hotel is currently closed - it would have been nice to have been made aware of this though on their website). The lobby/bar/restaurant is very... More 

Review collected in partnership with Mercure Hotels

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Duns, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 20, 2015

This is a fine hotel. All the staff are extremely helpful and pleasant and everyone we spoke to could speak English which was great. We previously paid to have breakfast every morning which was lovely, plenty of choice from cooked breakfast, to continental, cereals and croissants. The hotel has very quick wi-fi (1 hour free per day). Very clean. And... More 

Was this review helpful? Yes 2
Stockholm, Sweden
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2015

This business hotel is also perfect for couples wanting to get the most of their Amsterdam stay. It is clean, modern, quiet, nice. Staff is appropriately friendly and cordial. Breakfast is great with fresh orange juice and great coffee. Wifi works like a charm. Super comfy beds. Communications: walk 5 minutes to the right of the hotel to a subway... More 

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Province of Genoa, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 19, 2015

I perfectly knew where the hotel is located. But in every comment of people complaining about that, the meticulous Mercure Horel was always there to notice that there is a very near metro station, only a few minutes of walking. I wasn't sure if booking there at Mercure or in another pretty one in the centre, but a bit more... More 

Was this review helpful? Yes 2
Warsaw, Poland
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 18, 2015

Very nice, big hotel with remarkable service, good breakfast and free WiFi. Rooms are not very large but modern. The hotel seems to be a little bit in the middle of nowhere (the nearest Metro station is 10 minutes away), but the rates are usually very competetive and the hotel is clean and comfortable.

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