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Mercure Hotel Amsterdam City

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Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
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Mercure Hotel Amsterdam City
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Mercure Hotel Amsterdam City
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1,077 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grimbergen, Belgium
Top Contributor
52 reviews 52 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a short stay at this hotel. I liked the service, the quality of the rooms, the excellent breakfast, the availability and speed of the wifi and the atmosphere. I also liked the bar area, an excellent place to end a busy day. On the downside, if you are travelling as a tourist, the centre is a bit too to... More 

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LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review
Google Translation

Hartelijk dank voor uw reactie en natuurlijk voor uw verblijf in het Mercure Hotel Amsterdam City. Wat fijn te lezen... More 

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel had no water supply in the room till 2pm on the day of our check-in. We were eligible for a welcome drink in our hotel room (as communicated by Reception), when we ordered from the bar, the reply received that you'll have to come personally to have it. We wanted 2 spoons in our room to which restaurant manager... More 

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LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Good afternoon, Many thanks for your recent stay and for taking the time to write this review. Our hotel is constantly looking for ways to improve our service and the feedback of our clients really helps with this. I would like to apologize for the inconvenience caused by the unexpected error in our water supply on the 9th of March.... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week at this hotel and Our stay was lovely. The staff were really nice and helpful !! A bit out of the way but if you hire a scooter it's not a problem. The hotel also has a shuttle service that drops guests into town - this was handy for night time. The hotel also sells taxi vouchers... More 

Was this review helpful? Yes 1
LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

On behalf of the whole team of the Mercure Hotel Amsterdam City I would like to thank you for your stay at our hotel and your kind words about our hotel. We hope to be able to welcome you back very soon! Kind regards, Linda Zwinkels Manager Groups, Events & Reservations More 

Stillwater, Oklahoma
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to arrive by tram from the train station then a short walk to the hotel. Our room was great, clean and comfortable with a wonderful view of the water. The wifi was very dependable. We did not have the breakfast because of the cost. We did eat dinner the night we arrived. The food was good but it was... More 

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LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Many thanks for your stay at our hotel and for your nice words about our hotel. It is great to see you have had an enjoyable experience with us. The boat ticket to the city centre is indeed 5 Euro only. We hope to be able to welcome you back to the Mercure Hotel Amsterdam City should your travels bring... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel offer good service, tidy rooms, excellent breakfast and very cosy atmosphere. Secure entrance. helpful personal. One minus for tourists - a bit too far from the centre. But otherwise there are boats to the city. There are tram. And a taxi as well.

Was this review helpful? Yes 1
LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Many thanks for your nice review. It is lovely to read you have had a good stay in the Mercure Hotel Amsterdam City. We look forward welcoming you back! Kind regards, Linda Zwinkels Manager Groups, Events & Reservations More 

Aberystwyth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a short city break, after reading some of the reviews was wondering what I was going to see. I was delighted - the hotel staff were friendly, breakfast was excellent and the room was lovely, Plenty of room, clean, tidy and bathroom was a good size. 10 minutes maximum to the metro and no more than that... More 

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LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Many thanks for your kind, positive words! It is really great to read you have had a delightful stay with us and would like to stay with us again in the future. We look forward welcoming you back! Warm regards, Linda Zwinkels Manager Groups, Events & Reservations More 

ohio
Top Contributor
164 reviews 164 reviews
58 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for five nights for a business conference. Business room size was adequate for one person but would have been maddening for two as I used every bit of space for my stuff (and only five or so hangers in the closet- not enough). Towels were quite thin but clean. I was given only one hand towel and one... More 

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LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Many thanks for your five-night stay in the Mercure Hotel Amsterdam City. It is great to read that you mention that our hotel is a good value. Many thanks for your compliments to our Front Office and Housekeeping team. Our classic rooms in the other tower of our hotel are slightly larger rooms although our business rooms have been renovated... More 

Wilmington, Delaware
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean rooms, 3 separate beds and a superb breakfast which contained every - cereals/croissant, cold meats and cheese, bacon, sausage eggs, potatoes and fresh fruit. We never went hungry and it was sufficient to hold us until a late afternoon meal. Yes, it's a 10 minute walk to the metro, but for the price it's VERY good value and getting... More 

Was this review helpful? Yes 1
LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Many thanks for your kind words! We look forward welcoming you back should your travels bring you back to Amsterdam. Kind regards, Linda Zwinkels Manager Groups, Events & Reservations More 

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hey! So I was visiting a friend in Amsterdam for 3 nights and four days with the ambition of visiting the city centre (Central area) of Amsterdam! Unfortunately when booking the hotel I took no notice of the distance which I later found out was about 6 miles!!! However even though getting to the city was awkward! I've got to... More 

Was this review helpful? Yes 4
LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

I would like to thank you for taking the time to write this review and of course for your recent stay at the Mercure Hotel Amsterdam City. To get to the city centre of Amsterdam by public transport it is best to walk to the metro station (6-7 minutes walk) and within several minutes you are in the city centre.... More 

Belgium
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 21, 2015

I was in town for a business conference and decided to stick around for a few days to take in Amsterdam's most popular sights and enjoy the city during this year's Valentine weekend. I decided to switch hotels and chose to stay at Mercure Hotel Amsterdam City because of its convenient location next to the highway and its parking facilities.... More 

Was this review helpful? Yes 2
LZwinkels, Manager at Mercure Hotel Amsterdam City, responded to this review

Good afternoon, Many thanks for your stay during Valentines weekend. It is great to read that you value our accessibility highly and the overal atmosphere in the hotel. Please note that we have several room types in the hotel, if you prefer a more spacious room it might be a nice idea for a future stay to consider an upgrade... More 

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