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Marriott Amsterdam

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Stadhouderskade 12, 1054 ES Amsterdam, The Netherlands
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1,640 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good location. Near many restaurants and coffee shops. A 6-7 euro ride to Kalverstraat (shopping street) and Dam square. I think the location is good and the streets nearby arent overcrowded with tourists like Dam square. Wireless internet was only available at the reception for free and costs you to use it in your room. It was overpriced as well.... More 

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Johannesburg
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel is situated very close to the city's main attractions: Van Goch museum, Rijks museum, Anne Frank house an other main attractions. I was disappointed with the mattresses in room 558, these were worn and past there replacement date. The mattress I slept on had caved in in the middle and it has lost its firmness. One would expect... More 

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Uppsala, Sweden
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is Close to Leidseplain with good connections with tram from the central station and also by bus to the Airport (if you don´t take the train from central station). The room I hade was nice and clean, had a familyroom and we were 3 adults, it would have been nice with some extra sqm but it was ok... More 

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Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review

Dear Guest, Thank you for staying with us recently and sharing your experience on Trip advisor. We were happy to read that you enjoyed the location, and the cleanliness and comfort of our guest rooms. We receive lots of wonderful comments about our Marriott bedding and were happy you appreciated the choices in pillows, and when booking a room directly... More 

Trondheim
Top Contributor
72 reviews 72 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Situated close to museums and restaurants. Short distance to shopping street, quiet area. 4 girls on a weekendtrip, shared 4 bed room, enough space, nice clean bathroom and room. We skipped breakfast, because we wanted to eat out "on the move". Nice, polite staff. We were satisfied with our stay. Fast check in and out.

Was this review helpful? Yes 2
Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review

Dear Guest, It sounded like you and your girlfriends had a great long weekend at the Amsterdam Marriott. We were happy to hear that the room accommodations were spacious, and that it was the perfect location to the museums, restaurants and great shopping. Thank you also for the compliments regarding the quick service at the Front Desk. If you have... More 

Boblingen, Germany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location... it's in the museum district of Amsterdam and walking distance to the tram, shops and restaurants. The rooms were spacious however as mentioned on their website there is work being done to the facade so expect scaffolding in front of your window. We were expecting this and didn't plan to be in the room so it didn't bother... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First off im member to this wonderful chain of hotels stayed in many marriotts. we booked a eurotrip on a website and one of or stops was Amsterdam marriott to my thought i would be treated like a member and would be able to get point and wifi since im staying here but i was not able to receive points... More 

Was this review helpful? Yes 2
J B, Manager at Marriott Amsterdam, responded to this review

Dear Guest, Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience. We were sorry to learn that the website in which you booked our hotel did not properly inform you what is included in your stay. We encourage our guests to... More 

Los Gatos, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel lobby is so crowded; wait is long just to talk to the front desk staff. Customer service is hit and miss. Most staff are rude or impersonal--probably overworked. Finally met one who tried to help. Made mistakes with the final bill. Took 30 min (waiting in line and straightening out the bill) when checking out. As for the... More 

Was this review helpful? Yes 1
J B, Manager at Marriott Amsterdam, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at the Amsterdam Marriott Hotel. We regret to read that we did not manage to provide you with the experience you would expect – or we want to deliver to our guests who are staying at our hotel. I would kindly like to ask you to contact... More 

London, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A good standard Marriott Hotel situated virtually adjacent Vondelpark and the Rijksmuseum and Van Gogh Museums. We had a family room for 4 on the 10th floor which was adequate and a reasonable size, although the beds were quite small and the shower left something to be desired; not a lot of pressure. Definitely worth upgrading to the Executive Club... More 

Was this review helpful? Yes 1
Cynthia B, Guest Relations Manager at Marriott Amsterdam, responded to this review

Dear Guest, Thank you very much for staying at the Amsterdam Marriott Hotel. It's a pleasure to read that you had a great experience in our hotel,especially in our Executive Lounge, as well as in Amsterdam. We would like to thank you as well for the improvement points you brought to our attention, we will provide this information to the... More 

Giv'atayim, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

came for a personal vacation, told the hotel in advance that i`m going to propose my gf and they arranged us a complimentary upgrade and wine on the house. Thaisa the guest relations manager was more than happy to assist my plan and i can just say thank u

Was this review helpful? Yes 1
Guus V, Front Office Manager at Marriott Amsterdam, responded to this review

Dear Guest, Thank you for sharing your experience regarding your stay at the Amsterdam Marriott Hotel. We were very glad that our Host Thaisa took good care of you and was able to provide you with personalized service. We will make sure Thaisa will get the recognition she deserves within our hotel team as I'm confident that your feedback is... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a family trip to Amsterdam to celebrate my birthday. Unfortunately on our first day, < I tore my calf muscle. I had to send the entire trip laid up in my room. The hotel were fantastic and Omar from housekeeing kept checking up on my regularly, for which I was very grateful. The family had a good time... More 

Was this review helpful? Yes
Guus V, Front Office Manager at Marriott Amsterdam, responded to this review

Dear Guest, Thank you for sharing your experience regarding your stay at the Amsterdam Marriott Hotel. We were very sorry to learn that you injured yourself during your stay and that this had such an impact on your entire trip. We were glad that our Housekeeping Host Omar took great care of you and made sure to look after you... More 

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