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Crowne Plaza Amsterdam City Centre

Travelers' Choice award winner
#28 of 354 Hotels in Amsterdam
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Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
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Crowne Plaza Amsterdam City Centre
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2,175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Amsterdam City Centre
See the most recent reviews
Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 28, 2011

I booked two rooms for a one night stay for my two adult children and my husband and myself. They gave us adjoining rooms which was great. The staff were very helpful and polite and the rooms were clean and modern. A nice touch was the aromatherapy essences to help you sleep. We didn't eat at their restaurant and instead... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, It is great pleasure to read your wonderful comments concerning your recent stay at the Crowne Plaza Amsterdam City Centre. We are truly delighted to note that you enjoyed your visit at our hotel. We are very proud that you were impressed by the helpfulness and politeness of our staff and that you found our rooms to... More 

Moscow, Russia
Top Contributor
116 reviews 116 reviews
21 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed August 27, 2011

I stayed at the Crown Plaza Amsterdam City Centre a long weekend and was amazed by the friendliness and responsiveness of the personnel. There was always a smile on the faces which made me feel very welcome. Moreover, the hotel is very centrally located with main tourist attractions in walking distance and the central station not far away. The hotel... More 

Was this review helpful? Yes 2
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for taking the time to post your comments following your recent stay at the Crowne Plaza Amsterdam City Centre. It is a great pleasure to read that you found our staff to be friendly and responsive and that their smiley faces made you feel welcome! Besides that we are glad that you liked... More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2011

Stayed for three nights and loved it. Arrived early morning and the room was ready and waiting. We had booked and payed 21 days in advance so buffet breakfast was included in the tariff. This was a great saving judging by what hotels in Amsterdam charge for breakfast and the buffet was great, plenty of choises to suit everyone. The... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, We would like to thank you for taking the time to post your positive review of your recent stay at Crowne Plaza Amsterdam City Centre. We are delighted to note you would stay at our hotel again. It is also wonderful to read that you have enjoyed the quiet rooms, the breakfast and our friendly staff so... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2011

We stayed here for 6 days for our honeymoon in August. The hotel was lovely - really clean, comfortable rooms. We were honeymooning on a ridiculously tight budget so the fact that we were given a free upgrade and had a free bottle of wine waiting in our room when we arrived made a huge difference. Small touches, like aromatherapy... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you so much your positive comment regarding your stay with us. Your feedback is very much appreciated and we are delighted to hear that you had such an enjoyable stay with us. It is wonderful to read that the Crowne Plaza Amsterdam City Centre team was able to give your honeymoon that extra special touch to... More 

London, United Kingdom
Top Contributor
333 reviews 333 reviews
67 hotel reviews
295 helpful votes 295 helpful votes
5 of 5 stars Reviewed August 15, 2011

This place is really great - quick walk from station and following renovation its great - sometimes renovations are only in public areas and corridors and rooms are ignored - not here, its a four star but one of the best I have stayed in. Staff are very friendly. Brilliantly comfy beds too.

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for taking the time to post your positive review regarding your recent stay in our hotel. It’s very nice to read that you had such a great time. As we are always looking for ways to improve our quality of service and product the entire hotel was renovated in September 2009 including the... More 

Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 15, 2011

My wife and I recently stayed at the hotel for 3 nights. There was no complaints from us about their service, food or customer service. The room was clean and beds comfortable. We would stay again and recommends our friends to stay there.

Was this review helpful? Yes
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, We are pleased to read your kind comments. It’s very delighting to read you enjoyed optimal comfort with our rooms and experienced great customer service. We are truly honoured you would recommend Crowne Plaza Amsterdam City Centre to your friends and we look forward to the opportunity of welcoming you back to the hotel. Kind regards, Aernout... More 

Manchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 13, 2011

Cannot beat this hotel for the location, 2 mins from Centraal Station and Dam Square. Rooms are great, modern and comfortable. Bed is one of the best. Staff are very friendly and helpful. I ate at the New Dorrious restaurant - service was exceptional and the food on offer was great Dutch fayre with a modern take. Excellent value for... More 

Was this review helpful? Yes
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for posting your upbeat feedback following your recent stay at the Crowne Plaza Amsterdam City Centre. It is such a great pleasure to read all your positive comments on the location, the rooms, the beds, the friendly and helpful staff and the service and food selection at the New Dorrius restaurant and bar.... More 

Atlanta
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 11, 2011

My wife and I stayed here for one night. It was a nice hotel. This was our last stop in Europe, so we were pretty exhausted. The room had heavy shades that were great for an afternoon nap. The bathroom was really nice and modern. It seemed more like a business hotel than a tourist hotel, so everything was well-appointed,... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you so much for taking the time to provide us with your positive feedback following your stay with us. Like you wrote, the hotel is mainly used by business travellers, but is also very suitable for tourists. As we are a non smoking hotel, guests indeed are not allowed to smoke on the rooms or any... More 

NYS
2 reviews
4 of 5 stars Reviewed August 11, 2011

Clean,Quiet,Great location...if they only offered coffeein the morning!

Was this review helpful? Yes
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for taking the time to post your feedback following your recent stay at the Crowne Plaza Amsterdam City Centre. We are pleased to read you enjoyed the quietness at our hotel. With our ‘sleep advantage program’ we want to improve the sleep experience at Crowne Plaza hotels to ensure guests get a great... More 

Antwerp, Belgium
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 7, 2011

I was pleasantly surprised by the hotel, as I'd booked it as a special offer via ICH as my "usual" hotel in Amsterdam was fully booked, or at least wouldn't allow a one night stay on that weekend, I wasn't too sure what to expect. Despite the outside of the building being somewhat anonymous and in keeping with the buildings... More 

Was this review helpful? Yes 3
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, It is truly a delight to read your review regarding your stay at the Crowne Plaza Amsterdam City Centre and we are very honoured that you decided to stay with us when your usual hotel of choice in Amsterdam was fully booked! We are very proud to read that you were impressed by our hotel lobby, the... More 

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