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Crowne Plaza Amsterdam City Centre

Travelers' Choice award winner
#27 of 350 Hotels in Amsterdam
GreenLeadersSilver level
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Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
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Crowne Plaza Amsterdam City Centre
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2,128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Amsterdam City Centre
See the most recent reviews
Southampton, United Kingdom
Top Contributor
86 reviews 86 reviews
77 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed September 2, 2011

I am a Priority Club member which means I try to stay close to Holiday Inn brands. It doesn't always serve me well but I have yet to be let down with a Crowne Plaza. This hotel was no exception. The room / bathroom / foyer were all up to scratch, no problems at all. the location is great. Close... More 

Was this review helpful? Yes
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you so much for taking the time to post your enthusiastic review following your recent visit at Crowne Plaza Amsterdam City Centre. We are delighted to read you had such a good stay at our hotel. We are pleased to read you are a member of our Priority Club and that you are close to our... More 

Newmarket, Ontario
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 31, 2011

Good location. Close to Central Station, so easy access to other areas. Close to the red light district if you're curious. Felt safe in the area. Staff at the hotel very friendly and helpful. Rooms were clean, beds were comfortable. Computers w/Internet in the business center. I booked this on points, so not sure of the $$ value.

Was this review helpful? Yes
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for posting your wonderful comments concerning your recent stay in our hotel. It is a great pleasure to read that you have chosen to spend your reward night at our hotel and that you have enjoyed our comfortable rooms and the business centre. We are even more delighted to read that you found... More 

Palm Beach Gardens, Florida
Top Contributor
63 reviews 63 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 30, 2011

We we're only supposed to stay here two nights, but due to hurricane Irene, we arrived in AMS a day early. The hotel had no issues checking us in early, and at the lower rate we had originally booked. The rooms were good size and very clean. This hotel is no more than a five minute walk to the Central... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for your kind comments. It was our pleasure to have you as our guest during the difficult circumstances caused by the terrible hurricane Irene. We are truly happy to note that you enjoyed your visit at our hotel. We are very proud that you were impressed by our service and that you found... More 

Sacramento, California
Top Contributor
68 reviews 68 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 30, 2011

The reason I say it was the best by Amsterdam standards is that most hotels in Amsterdam, for that matter in Europe, pale in comparison to those in USA or Canada. I usually stay at the Ibis Hotel. However, decided to change as I can not handle the small rooms at that location. I booked a king room. The room... More 

Was this review helpful? Yes 2
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, We were delighted that you have chosen the Crowne Plaza Amsterdam City Centre for your weekend trip and that you had a pleasant stay with us. Thank you for your kind words. We are very proud to read that you have rated us as the best hotel by Amsterdam standards. As a four-star deluxe hotel we wish... More 

Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 28, 2011

I booked two rooms for a one night stay for my two adult children and my husband and myself. They gave us adjoining rooms which was great. The staff were very helpful and polite and the rooms were clean and modern. A nice touch was the aromatherapy essences to help you sleep. We didn't eat at their restaurant and instead... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, It is great pleasure to read your wonderful comments concerning your recent stay at the Crowne Plaza Amsterdam City Centre. We are truly delighted to note that you enjoyed your visit at our hotel. We are very proud that you were impressed by the helpfulness and politeness of our staff and that you found our rooms to... More 

Moscow, Russia
Top Contributor
116 reviews 116 reviews
21 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed August 27, 2011

I stayed at the Crown Plaza Amsterdam City Centre a long weekend and was amazed by the friendliness and responsiveness of the personnel. There was always a smile on the faces which made me feel very welcome. Moreover, the hotel is very centrally located with main tourist attractions in walking distance and the central station not far away. The hotel... More 

Was this review helpful? Yes 2
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for taking the time to post your comments following your recent stay at the Crowne Plaza Amsterdam City Centre. It is a great pleasure to read that you found our staff to be friendly and responsive and that their smiley faces made you feel welcome! Besides that we are glad that you liked... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2011

Stayed for three nights and loved it. Arrived early morning and the room was ready and waiting. We had booked and payed 21 days in advance so buffet breakfast was included in the tariff. This was a great saving judging by what hotels in Amsterdam charge for breakfast and the buffet was great, plenty of choises to suit everyone. The... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, We would like to thank you for taking the time to post your positive review of your recent stay at Crowne Plaza Amsterdam City Centre. We are delighted to note you would stay at our hotel again. It is also wonderful to read that you have enjoyed the quiet rooms, the breakfast and our friendly staff so... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2011

We stayed here for 6 days for our honeymoon in August. The hotel was lovely - really clean, comfortable rooms. We were honeymooning on a ridiculously tight budget so the fact that we were given a free upgrade and had a free bottle of wine waiting in our room when we arrived made a huge difference. Small touches, like aromatherapy... More 

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you so much your positive comment regarding your stay with us. Your feedback is very much appreciated and we are delighted to hear that you had such an enjoyable stay with us. It is wonderful to read that the Crowne Plaza Amsterdam City Centre team was able to give your honeymoon that extra special touch to... More 

London, United Kingdom
Top Contributor
330 reviews 330 reviews
68 hotel reviews
293 helpful votes 293 helpful votes
5 of 5 stars Reviewed August 15, 2011

This place is really great - quick walk from station and following renovation its great - sometimes renovations are only in public areas and corridors and rooms are ignored - not here, its a four star but one of the best I have stayed in. Staff are very friendly. Brilliantly comfy beds too.

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you very much for taking the time to post your positive review regarding your recent stay in our hotel. It’s very nice to read that you had such a great time. As we are always looking for ways to improve our quality of service and product the entire hotel was renovated in September 2009 including the... More 

Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 15, 2011

My wife and I recently stayed at the hotel for 3 nights. There was no complaints from us about their service, food or customer service. The room was clean and beds comfortable. We would stay again and recommends our friends to stay there.

Was this review helpful? Yes
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, We are pleased to read your kind comments. It’s very delighting to read you enjoyed optimal comfort with our rooms and experienced great customer service. We are truly honoured you would recommend Crowne Plaza Amsterdam City Centre to your friends and we look forward to the opportunity of welcoming you back to the hotel. Kind regards, Aernout... More 

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