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Crowne Plaza Amsterdam City Centre

Travelers' Choice award winner
#25 of 346 Hotels in Amsterdam
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Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
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Crowne Plaza Amsterdam City Centre
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Crowne Plaza Amsterdam City Centre
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2,068 reviews from our community

Traveler rating
    1,140
    745
    122
    39
    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Amsterdam City Centre
See the most recent reviews
Duxbury, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2012

Two nights pre cruise were great. We arrived early AM from a US to Amsterdam flight. Although our room wasn't available, the staff set us up with toiletries and offered the health club area to shower and freshen up. They then offered suggestions which led us to Keukenhof by train and bus. They also helped with reservations and directions. The... More 

Was this review helpful? Yes 2
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for your recent review on Tripadvisor. We always enjoy our guests to share their hotel experience with the travelcommunity. I am sorry to read we did have a room available when you arrived early morning to the hotel but glad however you enjoyed the recommendations by our staff and was able to visit the Keukenhof.... More 

Perth
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2012

We stayed here for 2 nights early March. We treated ourselves and booked a Club Level Room. The hotel was very nice and clean the staff were really nice from the moment we called from a broken down train to tell them we would be 5 hours late and could we walk to the hotel we were given very good... More 

Was this review helpful? Yes 1
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for your comments following your recent stay at the Crowne Plaza Amsterdam City Centre. It is wonderful to read you found us to be a "very nice hotel". Glad we could turn your actual travel experience into a positive start of your actual stay. We hope that despite the broken down train and the needed... More 

Arlington, Virginia
Top Contributor
136 reviews 136 reviews
48 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed May 20, 2012

What a location. Easy walking distance to the main sights and places to eat. Very friendly staff. Pricey, but that is expected for Europe. We did some sightseeing including the walking Sandeman Tour which was okay. Nothing to brag about. There were eating places a block away and we went everywhere by foot including the major museums.

Was this review helpful? Yes 2
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Many thanks for sharing your Crowne Plaza experience with the travel community. It is always great to hear from guests. The location of the hotel is indeed very conveniently situated near all the major Amsterdam sights such as Anne Frank house, Dam Square, Royal Palace and Canal Cruises. Also the various museums are either walkable or a... More 

Virginia
Top Contributor
51 reviews 51 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 18, 2012

I travel through Amsterdam once or twice a year and stay at the Crown Plaza each time. It is centrally located and very dependable. The staff is helpful and the rooms are comfortable. The hotel is a block and a half from the train station and there are several good restaurants on the same block. This is my favorite hotel... More 

Was this review helpful? Yes 3
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, It is wonderful to hear we are your favorite hotel in Amsterdam. Thank you also for being a loyal guest at the Crowne Plaza Amsterdam City Centre hotel. The location is indeed very convenient and in close proximity of the Central Station and all the major transportation to for instance the Rai but also within walking distance... More 

Amsterdam
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 17, 2012

For the prices they charge, free wifi internet and breakfast should be free of charge like most similar priced hotels. Hotel is nice enough with good location in the center and friendly staff. To have to pay extra for internet and breakfast for this price is a huge negative for the hotel.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for your comments in regards to your recent stay at the Crowne Plaza Amsterdam City Centre. We are sorry to hear you find us overpriced for the product we deliver. We have taken your advice in regards to the Internet and Breakfast in consideration. We hope that on your next visit to Amsterdam the Crowne... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 16, 2012

Stayed here for a number of nights with a combination of business and leisure time in the Amsterdam area. A disappointing start as certain agreed requests prior to arrival had not been realised, this was however immediately rectified by a pleasant and professional duty manager. Suite was on top floor and whilst smaller in size than expected (price for location)... More 

Was this review helpful? Yes 1
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Many thanks for your positive comments following your recent travels to Amsterdam. I am very pleased to read the dissapointing start was turned around into a positive outcome. The clublounge indeed serves Continental Breakfast. the remainder of the day snacks and drinks are available. It is a nice space to relax and unwind after a busy day... More 

Harrisburg, Pennsylvania
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2012

My wife and I stayed here over Easter weekend. We were very pleased with everything. The staff was absolutely wonderful. There was not one time when we entered or left that we weren't greeted enthusiastically, and we were always offered assistance. We asked for a recommendation concerning a good rijsttafel, and they made sure to have a person talk to... More 

Was this review helpful? Yes 2
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for staying with us and celibrating Easter Weekend at the Crowne Plaza Amsterdam City Centre. The hotel is indeed located a stonesthrow from Amsterdam Central Station and all the main sights Amsterdam has to offer. I am very happy you enjoyed the hotels' recommendation on a rijsttafel. In the meantime I have forwarded your comments... More 

UK
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 15, 2012

When I arrived late and tired (about midnight) - the night security man on the front desk was friendly and helpful. When I got to the room I was telephoned to check everything was OK and provided with advice on internet access.The Club level room was spacious enough to include a small sofa. The loft styling is nice. It was... More 

Was this review helpful? Yes
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for your wonderful comments following your recent business trip and stay at the Crowne Plaza Amsterdam City Centre. We are delighted to find that you enjoyed your authentic room so much. The rooms are indeed equipped with luxurious beds and bedding to provide you with a good nights rest. I am pleased to read that... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2012

I've been fortunate to stay in few of the best CP properties in Europe, and this one is no exception. Location is fantastic - central and accessible. The property itself is modern, clean and tidy. Gym is rather small but well equipped. The room was awesome! Been upgraded as part of my Plat PC status, and got a delightful suite... More 

Was this review helpful? Yes 1
Birmingham
Top Contributor
174 reviews 174 reviews
64 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed May 13, 2012

This hotel is very modern, and in a very good location, because it's only five minutes walk from the central station, and just round the corner from the main roads for all the shops and restaurants. Th rooms are excellent, very large beds and comfy pillows. I stayed in a club room, and this was worth the extra, as it... More 

Was this review helpful? Yes 1
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued Guest, Thank your for your nice comments following your recent stay at the Crowne Plaza Amsterdam City Centre hotel. I am very pleased to read you enjoyed our rooms so much and qualify them as "comfy relaxing rooms". The hotel is indeed very fortunate to be located to close proximity of Amsterdam Central station and all the major... More 

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