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Crowne Plaza Amsterdam City Centre

Travelers' Choice award winner
#27 of 350 Hotels in Amsterdam
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Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
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Crowne Plaza Amsterdam City Centre
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Crowne Plaza Amsterdam City Centre
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2,104 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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rishon lezion
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the crown plaza is very centaly located in amsterdam the hotel is nice with good restaurant breakfast not bad transportaion is also near and its good choise for travelers and business men The crown palza chain is good choise

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London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 4 days in this lovely hotel right in the heart of the city, all the amenities nearby and bus, tram and mainline train station transportion just about on the doorstep. All the shops and cafe are just minutes away. The staff were very pleasant and helpful. The large bedroom was very clean and comfortable, tea and coffee facility is... More 

Was this review helpful? Yes 1
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience with the travel community. It is great to read that you have enjoyed your 4 day stay at Crowne Plaza Amsterdam City Centre. Furthermore it is wonderful to read that you appreciated all the facilities in the room as the ironing board and coffee/tea facilities. Once again, thank you for sharing... More 

Benson, Arizona
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose the Crowne Plaza because of its central location. It is within walking distance, train or bus of just about anywhere you could want to go in Amsterdam. The hotel desk staff & concierge is top rate, professional and pleasant. Very helpful with anything. The bar and restaurant staff could have done better, but not bad enough to make... More 

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CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience with the travel community. It is wonderful to read that you have chosen Crowne Plaza Amsterdam City Centre because of its location. I agree with you in saying that the property has the ideal location for exploring the city of Amsterdam. It is a great pleasure to read that you comment... More 

Geldrop, The Netherlands
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Crowne Plaza City Centre is very well located in the heart of Amsterdam, close to many major attraction as well as public transport (central station is a few minutes by foot). Reception staff was very friendly and check in was fast. Rooms are good and typically for Crowne Plaza. Bar area (were also breakfast is served) isn't that nice for... More 

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CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience with the travel community. I agree with you in saying that the location of the hotel is very convenient. The central railway station is located within 5 minutes walking distance of the hotel. The public transport also stops right in front of the hotel and will take you to all the... More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

Design and cleanliness issues: there was no room to hang clothes in closet, so we had to live out of our suitcases. Day 2, called to get fresh glasses and a second robe and slippers. Used wash clothes were left behind, towels and bath mat not changed. After having dinner at the hotel the first day, we chose not to... More 

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CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for your review and for giving us opportunities to improve. We truly value the feedback as this gives us the opportunity of improving what we can offer. We are sorry for the inconvenience that the design and cleanliness may have caused you. As we continually strive for excellence in customer service, we maintain the ideal... More 

Beirut, Lebanon
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service in the hotel is excellent. The staff is knowledgeable and strives to help and make your stay pleasant. The breakfast is quite generous but can be improved to cater for diet conscious travellers. The location is excellent, 5 minutes walking distance from the central train station. If you plan on staying at this hotel and don't have heavy... More 

Was this review helpful? Yes 1
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience with the travel community. It is great to read that you mention that the service at Crowne Plaza Amsterdam City Centre is excellent. Furthermore I agree with you in saying that the location of the hotel is very convenient, as you mention it is close to the Central Railway station and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Although the hotel is 4 star only but this being in Europe this hotel definitely deserve 5 star The location is perfect , quite area. Hotel is taking care very well of the guests and making sure it is quite all night long. Staff is very friendly, breakfast is quite good and offers everything. Offers great value for money

Was this review helpful? Yes 1
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience on TripAdvisor. It is great to read that you mention that the Crowne Plaza Amsterdam City Centre deserves 5 stars instead of 4. Furthermore it is wonderful to read that you mention that you will receive good value for money during your stay with us. We are looking forward to welcome... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Four of us stayed 4 nights from 14 May 15. From the minute we set foot in the hotel we knew it was going to be good. Receptionists were excellent and very helpful and friendly. Our rooms were on 2 floor. Corridors were lights and airy. The rooms were very nice. Bedding was changed regularly and we can not think... More 

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CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience with the travel community. It is great to read that you have stayed with us for 4 nights in May and that after this stay and your stay in Orlando you will also look at other Crowne Plaza hotels in other cities. Furthermore it is wonderful to read that you mention... More 

Cambridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights. 5 mins walk from Central Station which was easy even pulling suitcases. Staff were all very courteous, always greeted us when passing reception. Room was little small, but was very quite which was great, no disturbances at all. Only "complaint" would have been for more storage space. Bathroom small but good shower and mirror did... More 

Was this review helpful? Yes 1
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear valued guest, Thank you for sharing your experience online. It is wonderful to read that you enjoyed your recent stay at Crowne Plaza Amsterdam City Centre. I agree with you in saying that the location of the hotel is very convenient, as you mention it is close to the Central Railway station and close to many of Amsterdam’s highlights.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

One of the best hotel i have been too ! Very professional and friendly staff ! Wonderful atmosphere , very well located , an amazing breakfast and most importantly the very confortable room. If i would go back to Amsterdam , i would definitely return to Crown Plaza!

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CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review

Dear Mrs Tannouri, Thank you for sharing your experience on TripAdvisor. It is wonderful to read that you mention that Crowne Plaza Amsterdam City Centre is one of the best hotels you have visited. It is great to read that you appreciated the level of service, the atmosphere, the room and the breakfast served in our New Dorrius restaurant. It... More 

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