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Amsterdam American Hotel - Hampshire Eden

4.0 of 5 Leidsekade 97, 1017 PN Amsterdam, The Netherlands
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Amsterdam American Hotel - Hampshire Eden
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Amsterdam American Hotel - Hampshire Eden
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1,388 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
77 reviews 77 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

I arrived before the check in time of 3 pm (arrived at 2 pm) and they kindly let me check in early. I had a renovated room on the 3rd floor. You have to climb a flight of stairs once you exit the lift which is pretty annoying when lugging around a suitcase. The room was very dark - the... More

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Canterbury, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

We arrived to be told that they did not have a room available and were moving us to another in their group in a completely different part of town. When asked why they had not contacted us so as to avoid our taxi ride from the airport to this rather than their change of hotel they said they did not... More

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your booking and review posting. Firstly we apologise for the disappointing experience. We regret that the inexperienced front desk clerk give you the wrong impression. Please rest assured that this was not intentional. Perhaps you can contact us to elaborate on the mishap, in order for us to organise a befitting response. With best regards, More

Malmo, Sweden
Top Contributor
83 reviews 83 reviews
37 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Never judge a hotel by its exterior. Amsterdam American Hotel - Hampshire Eden (confusingly long name, I know!) is absolutely gorgeous on the outside, but ugly beyond belief inside. We stayed in a fairly large but claustrophobically dark room with slanted outer walls on the 6th floor. The small windows and lack of view didn't make the room any more... More

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and review posting. The room that you stayed in is indeed scheduled for renovation, amongst other rooms. Your remarks concerning the breakfast offerings are unfortunately not specific enough for us to use them to improve matters. Our WIFI speed, so far, seems fine with all other guests. It depends what you are using... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel during on my business to meet partners in here 5 month ago. My room had a balcony that could sit outside and watch the city come to life. Very clean and very nice for the price. The service is professional and helpful staff. I enjoyed my free time walking outside with great location. I've stayed... More

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. It is great to hear that the American is your favorite residence in Amsterdam to which you keep returning. We hope to have you back again soon. With best regards, More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel couldn't be more helpful. The room was very comfortable and the whole stay was faultless. The hotel is in a good location with easy access to the centre of Amsterdam and I would definitely stay again. The breakfast was particularly good with a superb choice in a charming dining room. I rather foolishly left my... More

Was this review helpful? Yes 1
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. We are very glad that your entire stay was such a success. We hope to see you return for business of lesiure purposes. With best regards, More

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the American from 2-7 November 2014. I had never visited the Netherlands before and this was a treat to myself including my stay at a top quality hotel. The American was my hotel of choice as I was meeting others who were staying there & using it as their base for their job & they have been... More

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. Your constructive comment concerning the pillows have motivated us to install a so-called pillow menu. Hopefully you will witness this service upon your future visit. Your praise and recommendation is the highest possible motivation for our team and is much appreciated. With best regards, More

London, United Kingdom
Top Contributor
62 reviews 62 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for the Amsterdam Dance Event in October and had thoroughly pleasant experience. The room was enormous and the staff were friendly, polite and professional. Thanks for a great couple of nights!

Was this review helpful? Yes
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your review posting and your stay during the Amsterdam Dance Event. Your concise summary for fellow travellers is much appreciated. We hope to see you again during next year's edition of the event. With best regards, More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel lobby is amazing, hotel staff are so friendly, high speed internet, internet cafe free if charge with different mobile chargers available, great paintings all over the hotel. Room is medium size, take the rooms with the view of the fountain, however, it is quite noisy during weekends or if there is a football match. Restaurant is very classy, you... More

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. It is good to notice that our facilities and servcies added so much to the comfort of your stay. We hope to be able to welcome you again. With best regards, More

Reykjavik, Iceland
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in an excellent location in downtown Amsterdam. The rooms are spaceious and clean with great views available. Breakfast is very nice and the hotel bar is good and seems popular with the locals. The lobby staff could be more helpful though.

Was this review helpful? Yes
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. Maybe you can shortly contact us to elaborate on your comment regarding attentiveness of lobby staff. We hope to see you again soon! With best regards, More

Shropshire UK
Top Contributor
57 reviews 57 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from our first trip to Amsterdam and fell in love with the city and this wonderful hotel. Booked via Expedia as a flight/hotel package. Good access to airport as airport shuttle stops directly in front of the hotel... 5 euros each way. If you want to push the boat out, a taxi is around 40 euros.Very central location... More

Was this review helpful? Yes 2
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review

Dear Guest, Thank you for your visit and your review posting. It is a pleasure to pass on your compliments to our Housekeeper who originates from Shropshire like yourself. We hope to be able to welcome you again in the future. With best regards. More

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Additional Information about Amsterdam American Hotel - Hampshire Eden

Address: Leidsekade 97, 1017 PN Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amsterdam American Hotel - Hampshire Eden 4*
Number of rooms: 175
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Also Known As:
American Hotel Amsterdam

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