Very disappointing stay. I tried to get the staff to fix my refridgerator for 4 days. Every day the reply was "we`ll send maintenance up right away". Nothing. Same answer the next day. This happened 3 times! On the last day I said "No use in fixing it now, but you can comp me a late checkout tomorrow" (15 Euro).... More

Very central hotel disappointing to see scaffolding around the front of the hotel as it was most impressive on the brochure.Was clean in the inside and the staff were helpful.Very pleasantly surprised by Amsterdam itself was not at all what I expected beautiful city and the people there were extremely friendly. The canals and buildings were magnificent and the streets... More

We stayed here for 3 nights and can't really fault the place. It is in a great location, near Dam Square and a 10 minute walk from Amsterdam Centraal train station. The rooms are very clean and are in the style of the Delft pottery. It was not the most modern looking of rooms but was a good size, had... More

Perfectly situated in the centre of town, with easy access to Dam Square and the Anne Frank Museum, this is the ideal base from which to explore Amsterdam. My friends and I booked in just four days before travelling but were able to get affordable rooms next to each other. True they were not the largest of rooms, and would... More

Me and few friends stayed at the port van cleve hotel last week The hotel's location is excellent but unfortunately I don’t see any other reason to come back. There is nothing special about this hotel and it is definitely not 4 stars by my standards. Front desk staff is so unfriendly that you think twice about approaching them. In... More

The front desk was extremely helpful and always polite. I even stopped by the bar and talked to the bartender about the original tile work and wood work. He was also extremely friendly. Although the hotel does not have all of the amenities of a larger hotel, the staff goes out of their way to let you know that they... More

This is a beautiful old hotel very close to Dam Square.The staff are so friendly and most helpful. The room was large enough and very quiet.We were on the second floor room 214.The only little quibble was that the twin beds were put together,as I was with my daughter we were a little to close,but we still slept well enough.... More

We had gone for our 40th anniversary not knowing what to expect since some of the reviews had mentioned that the rooms were poky. Ours (no 322) certainly wasn't. In fact it was quite comfortably spacious. There was little street noise in spite of it being at the front of the hotel, and on the Coronation weekend. The window was... More

I did not choose this hotel. I was a part of a group. If I was choosing a hotel on my own, I am not sure I would stay here again. Although the hotel's location was very convienent, I am not sure it was worth the price. My main "complaint" is the size. I do realize that this is Europe... More