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NH Amsterdam Caransa

#114 of 350 Hotels in Amsterdam
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Rembrandtplein,19 | City Center, 1017CT Amsterdam, The Netherlands (Formerly NH Caransa)
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Best prices for: 1 room 1 guest
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NH Amsterdam Caransa
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NH Amsterdam Caransa
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506 reviews from our community

Traveler rating
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    90
    28
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Visited Amsterdam for first time from 22 - 24 May and would definitely go back to this hotel. The staff are all very friendly, very clean rooms which even have earplugs if you find it noisy at night ( which we didn't). There is some outside noise because it is situated in a lovely sunny square with lots of bars... More 

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Middletown, Connecticut
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the NH Caransa for 6 night while in Amsterdam and loved it. First, the location. Perfect! Literally steps from Rembrandtplein park and right in the middle of the action, which is what we wanted. As soon as you step outside of the lobby doors, there are restaurants all around. They pretty much encircle the whole park. And,... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Only spent one night here pre-cruise. Room was comfortable and quiet. We were very impressed with Zoe and Soraya at reception. Zoe booked museum tickets for us, and when there was a problem with the email of the tickets she and Soraya did all they could to rectify the problem. They are a credit to the hotel.

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear Steve, It is a pleasure to read your great comment! I am happy that you enjoyed your 1 night stay in our hotel. It is making me really proud that Zoe and Soraya gave you an excellent service. I will personally make sure that they are getting the compliments for this. I hope we may welcome you back again... More 

Milan, Italy
Top Contributor
65 reviews 65 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

i stayed 2 nights on 18 and 19/5 - the hotel is nice, nice rooms but there only is a coat hanger (no wardrobe) so it is good for a short stay- The breakfast costs 19 euro, unless you book it the night before and the cost is 15 (i think it is expensive anyway)- You can walk in the... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear Margherita66_11, Thank you so much for leaving us a comment on Tripadvisor. I am happy to read that you liked the location so much. Unfortunately the service in our Front Office was not good during check out, my sincere apologies for this matter. I will make sure this will be discussed with our Front Office manager. Kind regards, Miru... More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this place for 1 night while transiting Check in was tricky as they couldn't find my booking. Concerning they use a Hotmail address for me to send booking.com reservation to confifm- which consequently didn't work Was much harder to check in that necessary. Room was fine- stayed on a week night so wasn't too noisy. Free earphones tho!... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear Joey, First of all I would like to thank you for your comment on tripadvisor! I am very sorry to read that your stay was not what you have expected and what you should expect from a 4 star hotel. I will make sure that you comment will be discussed with the front office and housekeeping department. Kind regards. More 

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 6 nights, a family of four including kids aged 6 and 3. Summary below Location - clearly that's the usp of this hotel. It's right on Rembrandt square, which is bustling with pubs, cafés and people and even street performers over the weekend. Tram stops right at the doorstep - important ones like 4 and 14 connecting... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear SubhrajitRoy123, Thank you so much for you great comment! I am very happy to read that you liked the location so much. I hope I can welcome you back again in the future. Kind regards. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed in Amsterdam at this hotel, the location was fantastic as it was just outside the tram stop so made it easy to get to. However when we got there the receptionist started to check us in but had issues with another couple who were checking and they said they were in no rush as to serve us but... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear Timothy, Thank you so much for leaving us a comment on tripadvisor. I am really sorry that you stay was not what you imagined and that our staff and the room was not oke. I will personally make sure that this will be discussed because this is not the quality and service that you need to expect from NH... More 

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a fantastic location on Rembrandtplein overlooking the Square and the statues of the Night Watch. There are tram stops right outside which make it very easy to get out and about in the wonderful city of Amsterdam. There are plenty of places to eat & drink all around the square, and it is a very short walk... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear Redminx55, First off all I would like to thank you for your great comment and for taking the time. I am really glad to hear that your stay was amazing and that you liked the room that I gave you! It is really important for me to read that you not only liked the location but that our staff... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived and our room had been double booked but we were upgraded into a superior room without any trouble or charge. The following night we were upgraded again as our room was not the one that we had booked! Giel was extremely helpful and attentive. Would recommend this hotel as it's in a great location and the staff are... More 

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RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear George, I am really happy to read that you enjoyed your stay in NH Caransa and in Amsterdam and that you got an upgrade to a superior room! Thank you for the compliments to our staff, I will make sure that Giel is getting this compliment. Kind regards. More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon my arrival at the hotel to check-in, we discovered my prepaid reservation got lost. All the staff were helpful, especially Giel. They put me at ease and made sure the problem was fixed by the end of the day.

Was this review helpful? Yes
RickvanSchijndel, General Manager at NH Amsterdam Caransa, responded to this review

Dear map321, First off all I would like to thank your for posting such a positive comment on tripadvisor. I am very happy to hear that our staff was so helpful and fixed the problem. I would certainly give the compliments to our employee Giel. I hope to welcome you again in NH Caransa. Kind regards. More 

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