Originally I booked two nights for me and my kids at a different NH hotel. The hotel emailed me the week before the trip to say they'd upgraded us to this hotel and after reading the mixed reviews on this site I was a bit nervy but eventually decided to go with it - I'm so pleased I did. The... more

I stopped travelling in business when my son was born in 92, how as he is a teenager I have started again. I used to stay here for business and pleasure when I travelled before and it was excellent, faulltless in every way from the rooms to the food to the bars, the breakfast in the winter garden is an... more

On the positive side the location is convenient and the room was always spotless. However the service and amenities resemble a 3 star experience. Firstly be aware that the photos on the website are for the upgraded rooms and not a standard room. Whilst clean and a good size are a bit shabby and in need of upgrading - chipped... more

We had three rooms for a week at the Grand Hotel Krasnapolsky. If you book on Priceline, it is a very reasonably priced place to sleep in a central location. The multiple building are a small pain if the rooms are in different buildings. The beds were decent. The hotel has good bathrooms and nice bathrobes. You are walking distance... more

While centrally located, this is a hotel that doesn't have it's act together. It's a strange conglomeration of various buildings, and we were stuck in a tiny room about a block away from hotel lobby. Ridiculous uneven service (we had to sign a release to get an adapter), unhelpful staff. Bright spot was concierge, who booked us into several great... more

We booked this hotel through Priceline and after reading some reviews were concerned that we would be parceled off into a terrible room. Quite the opposite happened. Upon check-in the clerk suggested that we wait for a room in the renovated part of the hotel, which we did. It was lovely, and one of the biggest rooms I have ever... more

I checked with Trip Advisor before leaving and was a little concerned with what some reviewers said. My husband saw the Hotel years ago and has always hoped to stay there. There is no need for concern. It is a beautiful, sparkling clean hotel. The hotel has recently been renovated, and is just gorgeous. The staff is well trained in... more

The Krasnapolsky is located a few minutes walk from the main railroad station and a few minutes from the "red light" district. It is really an assembly of a couple of buildings. The new wing (Amsterdam) has fairly new rooms with modern decor, good size, and hardwood floor. Bathroom was typical modern European: Very deep tub with a shower that... more

the hotel is rated a five star hotel....but it is not even a 1 star hotel. the entire floor we were on smelled like urine, the carpets were so dirty that your feet stuck to them, the maid never came to clean and pretty much everything that they "offer" on their site is not available. it is not worth the... more