Have just returned from a two night stay at this hotel. Apart from slow check-in and out, I couldn't fault it at all. Had a lovely quiet room on the fourth floor at the back, overlooking the winter garden roof, I think. Everything in the room was perfect, temperature control, comfortable bed, windows that open, TV with BBC news channels,... more

The Kras is a superb hotel, and on previous trips I have always found it to be top drawer. However this time I was not quite so lucky, and found myself in a tiny, tobacco-smelling room at the back of the hotel - no Dam Square view this time. Given that the hotel gets a lot of custom from our... more

Having stayed in this hotel about ten years ago and had a wonderful time, I had been looking forward to a great weekend stay with my husband and another couple. We had recommended the hotel to them and in fact paid much more than we had intended, but hoped it would be worth doing. It was apparent as soon as... more

Have stayed at the Krasnopolsky a number of times now and its location, breadth of services, and efficient staff combine to make this a very comfortable and useful hotel. It values its reputation and history which reflects in the staff ethos and hotel decoration. You can experience some quirks and the efficiency of the front desk can suffer with queues... more

great central location, grand hotel, good service and value for money. couldnt complain at all more

We had a very enjoyable 4 night stay at the Hotel Krasnapolsky. We had booked through a travel agent who asked them to provide early check-in since we arrived at 8 am on a Sunday morning from the US. The front desk staff was very pleasant and efficient and offered to upgrade us to one of the apartments they own... more

I was really worried about staying at this hotel after I read the reviews here. I'm happy to report though that I had a great experience here!! I had a reservation for a standard-twin bed smoking room. At check-in I asked if it would be possible to have a room with a bigger bed. The front desk clerk checked and... more

If you are going to stay at a NH hotel in Amsterdam, this is the best out of the many. Close to the Magna shopping mall, Central Train Station, and lots of restaurants... The bathroom is huge. Service and concierge are great. If you like morning coffee, there is none in the room (only tea). You have to go downstairs... more

Don't sit on the table near the service door on the Winter Garden room. A few seconds distraction was enough for my wife's hand-bag to disappear. The hotel security staff is hopeless and the hotel is not responsible for any stolen items. more