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NH Amsterdam Grand Hotel Krasnapolsky

5.0 of 5 Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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Certificate of Excellence 2014
NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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2,480 reviews from our community

Traveler rating
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    836
    442
    197
    121
See reviews for
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1,027
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416
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • All months
    (2480)
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    (599)
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    (716)
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    (665)
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    (500)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent service as usual, this was my 4th stay, location could not be better, I was given a recently renovated room over looking Dam Square. It was my wife's first trip so first impressions, service, cleanliness, rooms etc were very important and would set the tone for our stay. Could not fault the team at this hotel, My wife and... More

Was this review helpful? Yes
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Like everyone has said, the location and safety of hotel is 5 stars, friendly staff, construction is great nonsense. This is not worth the money at all, I complaint about the slow and at times no internet in my room and staff never sent anyone to fix this, I was staying in room 1082, I was furious of the kind... More

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
92 reviews 92 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Kras is a staple in Amsterdam and everyone knows the hotel due to it's rich history. It is a fabulous hotel and is located on the edge of the red light district right on Dam Square which is the focal point of the city. The staff is wonderful and this time I stayed in a newly renovated room which... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Ryan B, Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a loyal guest. We are delighted to read that you were able to enjoy your stay here so much and hope to welcome you back again soon. With kind regards, Herman Klok – Hotel Director More

Bracknell
Top Contributor
76 reviews 76 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went for my wife's birthday, which I mentioned when I booked. Room was very clean, had everything we needed, but was at the far end of a new extension to the hotel, past all the busy conference rooms etc. The room was fine but lacked character - it was rather soul-less. We didn't eat the hotel at all. Breakfast was... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Peter D, Thank you for taking the time to share your experiences with us. Please accept our sincere apologies for the fact that, at first, we did not meet your expectations in regards to the presents for your wife. Nevertheless, we are delighted to be informed that this was properly adjusted eventually. We are all looking forward to welcoming... More

Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Was there for IBC show. Hotel rooms which were newly refurbished was nice but the room I got was an old one which is strange that I have to go upstairs and downstairs in order to get into the room. Hopefully all rooms will be renovated soon when I next visit. Just feel strange in going up and downstairs in... More

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear InaLui, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky. We offer many different types of rooms and we would be delighted to assist you on finding your favorite hotelroom for your next stay with us. Please... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is fantastic. Really really good. it's worth staying here just for the convenience of the location. We made a group booking for two rooms over a month before we were travelling. Upon check in we were told we would not be next to each other. I ended up in the new(ish) refurbished side which was true 5 star... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Alexander A, Thank you for taking the time to post such a thorough review of your recent stay at NH Grand Hotel Krasnapolsky. We offer many different roomtypes in various styles. It would be our pleasure to make sure that you will stay in the roomtype that you prefer the most for your next stay with us. Please feel... More

Almere, The Netherlands
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the Nh Grand Hotel Krasnapolsky was absolutely amazing. Upon arrival we were escorted by a very friendly host from the Lobby to our room. The hotel in the heart of the bustling city of amsterdam, however the rooms feel like an oasis of elegance, sheer luxury and comfort. From the state of the art technology to the... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Kellie E, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. To be... More

Watford, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here17th & 18th October. Wonderful welcome by Reception and Guest Services Staff. Had Room 2017 (newly refurbished) at the back and it was perfect. Good size, very comfortable and quiet for sleeping.The location is fantastic. Right in the centre of Amsterdam on Dam Square so great for sightseeing. Despite the breakfast being expensive it was well worth the money.... More

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Jenny R, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would... More

Lisbon, Portugal
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

As far as location, it doesn't get more central, but thats all this hotel has going for itself. The reception and service was cold and on the verge of rude. We had arrived in the morning after an overnight 11hr flight from South Africa and were told our room would not be ready until the afternoon. This is standard hotel... More

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Kal3o, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter is... More

Stellenbosch
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed in the NH Grand Hotel Kransnapolsky in Amsterdam for 4 nights in October, we were very disappointed with our room, we were 4 couples and not one of the air cons worked in the rooms, only made a huge noise! Rooms were very stuffy and carpets.not very clean. Even though the rooms were no smoking rooms they smelled... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sandy B, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter... More

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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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