We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Amsterdam Grand Hotel Krasnapolsky

5.0 of 5 Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
NH Amsterdam Grand Hotel Krasnapolsky
Professional photos View all
Browse nearby
NH Amsterdam Grand Hotel Krasnapolsky
Write a Review

2,542 reviews from our community

Traveler rating
    905
    861
    456
    198
    122
See reviews for
269
1,047
150
433
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2542)
  • Mar-May only
    (599)
  • Jun-Aug only
    (716)
  • Sep-Nov only
    (727)
  • Dec-Feb only
    (500)
All months
Lisbon, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Middle of Amsterdam City Center on Dam Square with trams, restaurants, shopping, nightlife and historic sites literally right outside. Hotel building is beautiful and historic. Breakfast in the legendary "Winter Garden" is enormous and fantastic. However, there is no in-room coffee (there's a kettle but no coffee to go with it), and the previous guests' dirty socks were still left... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I can't fault the service we received at Grand Krasnapolsky at all. I have no idea why the other reviews say the service was poor. The doormen always greeted us upon entry and exit of hotel, the people behind the desk were very polite and helpful, can't fault it at all. The hotel itself is in the perfect location. In... More

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Madelyn-Lee, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky. We are all looking forward to welcoming you here again! With kind regards, Herman Klok – Hotel Director More

Top Contributor
83 reviews 83 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My stay was part in of a conference that was held at the hotel. This is an excellent hotel to host a conference for a smaller group ~ 200. Rooms are updated and the staff is outstanding. The location is central to many attractions and activities. My only minor concern was the cost of the in-house breakfast. Very expensive! Better... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear RegenMan, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be... More

Norwich, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location is very important in any city and this hotel is in one of the best in Dam Square. I have stayed there a number of times and the only reason is the location, but it really isn't a 5 star hotel. Check in as usual was outrageously slow with just three receptionists. They charge 5 star rates but in... More

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Traff111, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you enjoyed the location of the hotel right on Dam Square. It would be a great help if you could provide us with more details regarding the services that did not meet your expectations completely. Your information can be... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Beautiful Grand hotel in the middle of anything. Great Staff, Nice rooms, Great location what else can you ask for! The property is right next to wonderful dining options where you can sit outside and soak in the views of the Royal Palace which is right next door. You are a 5 min walk to the red light district. You... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Josh P, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. It would be our pleasure to welcome you back again in NH Grand Hotel Krasnapolsky. With kind regards, Herman Klok – Hotel Director More

1 review
5 of 5 stars Reviewed 1 week ago

We first stayed at the Krasnapolsky hotel in 2012 and have returned every year since. The staff has always made us feel very special and welcomed. The hospitality and friendliness begins with concierge, front desk, to the breakfast staff and the bartenders at Palm bar. The outstanding service continues in the business center, housekeeping and of course the management. Their... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Mary H, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It is... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thank you for a wonderful stay, with friendly, welcoming staff. The service was efficient, fast, and well appreciated. I have particular compliments for Charles, who is a world-class personal trainer in the fitness facility. A little workout regularly during my stay, helped me with keeping up my energy levels and to overcome jet lag.

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Mahmud K, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky. We are all looking forward to welcoming you here again! With kind regards, Herman Klok – Hotel Director More

Ecuador
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

i spent a week at the hotel and it is not what I expected for the price. The service was acceptable at best, we had water issues three of the 7 days I spent there. How can such a premium hotel have this issue and not fix it immediately? The location was a big plus though. The cafe was not... More

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Luis C, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this... More

Calgary, Alberta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I always stay here its a nice location and hotel. Clean comfortable and convenient location in the middle of all the activities. Lots of options around you for food entertainment and easy access to transportation

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Tony S, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky. We are all looking forward to welcoming you here again! With kind regards, Herman Klok – Hotel Director More

Brighton and Hove, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I went for a mid week break and although this hotel was expensive compared to others, i found it was worth it as i had a very comfortable stay. Only thing is if I recommend it highly then it may be full next time I want to go back.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear John M, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky. We are all looking forward to welcoming you here again! With kind regards, Herman Klok – Hotel Director More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Amsterdam Grand Hotel Krasnapolsky? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Venere, Cheap Tickets, BookIt.com, Otel, getaroom.com, EasyToBook, Despegar.com, Agoda, Booking.com, Hotel.de and Tingo so you can book your NH Amsterdam Grand Hotel Krasnapolsky reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

1,305 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (671)
Viewed
Room/suite (158)
Viewed
Hotel & grounds (143)
Viewed
Dining (58)
Viewed
Bathroom (41)
Viewed
View from room (39)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
0:58
Videos (1)
Viewed
Other (229)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (626)
Viewed
Amenities (53)
Viewed
Deluxe Room (61)
Viewed
Deluxe Single Room (48)
Viewed
Junior Apartment (76)
Viewed
Junior Suite (72)
Viewed
Restaurants and Bars (54)
Viewed
Standard Room (51)
Viewed
Superior Room (54)
Viewed
The Hotel (63)
Viewed
Tower Suite (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay