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NH Amsterdam Grand Hotel Krasnapolsky

5.0 of 5 Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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Certificate of Excellence 2014
NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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2,707 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indore, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

A nice hotel at the heart of Amsterdam - in Dam Square. Rooms though are a bit cramped. Madam Tussads museum is barely 100m away. Central station is not too far either. And if you wish to stick too Indian food, Gandhi restaurant is barely 5 min walk. Great location. Enjoyed my stay.

Was this review helpful? Yes
Sao Paulo, SP
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I have been trying to contact the hotel for weeks and no one replies. I booked for my family 3 rooms in this hotel. However, the hotel system charged much more for a double room than it should. I called the reservation centre and they gave me one email to contact the hotel direclty. Nobody replies. Nobody cares. No one... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was really impressed by this hotel - I'd be keen to experience their other Amsterdam hotels as a comparison. Check in was lovely and smooth - free upgrade to a superior room (lovely, thanks); free LazySunday 5pm check-out (super lovely, thank you); free bottle of fizz for joining their rewards program (fabulous). Whilst my room didn't face out towards... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Solentguy, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. Did you know that we will open a brand new... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Well, a good hotel isn't just a bed and spacious room. Hotel location and accessibility is one consideration that many overlook. While in NH Amsterdam Grand Hotel Krasnapolsky you can access Centraal Station 5 mins walk from this hotel. Centraal Station is a direct link to Schiphol Airport. Other than spending a couple of Euros via other means, this option... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Cassey M, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky and with the central location of our property. Did you know that we will open a brand new reception, hotel bar and restaurant this year? We... More 

Barcelona
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hi there, We stayed here in Jan 15, it was a proper inner city 5 star. The rooms were really nice, newly renovated, ours overlooked the roof tops towards the church which is lit at night. The hotel is on Dam square not a street away right on it behind the liberation monument. The service was first class, excellent breakfast... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Stephen K, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? On behalf of all the members of staff of NH Grand Hotel Krasnapolsky, we... More 

Oxfordshire, England
Top Contributor
135 reviews 135 reviews
55 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were here for a large conference and check in was an issue as their system doesn't seem to be designed to handle this many people .... I went to my room and someone else was in there ! It all got sorted but heavens sake.... The winter garden was no where war big enough for delegates to dine and... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Travelozzy, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited nh grand in may for a hen do. Walking into the hotel, it looks very grand, but the rooms are lacking. Need some modernising. Staff very helpful and its in the perfect location. Very close to main station

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Suzannec88, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. Did you know... More 

Kilbarchan, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is 3rd visit to this great hotel, which I just love. Best location in Dam Sq - super helpful staff from reception to concierge to well just everyone. Stayed in more modern room than have had in past and please - whilst the room had everything you could wish for in a 5 star hotel - don't spoil this... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Isobel D, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? Also, we have already renovated more than 100 hotel rooms in a modern style... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel in the Heart of Dam Square. All the attractions are within a short walking distance. Staff were very helpful and kind. Rooms are spacious with everything you need (mini bar). I have stayed at the Krasnapolsky twice and had two very different double rooms. I loved the second room we stayed in which was ultra modern but my... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. Did you know... More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I visited the Krasnapolsky hotel in Janaury 2015 for one night. It was a perfect location but a slightly disappointing hotel. It is situated in Dam Square which could not be better as access to Amsterdam Central and the surrounding areas is very easy but the hotel itself is poorly decorated and furnished. Part of the hotel is modern and... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Gary H, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? On behalf of all the members of staff of NH Grand Hotel Krasnapolsky, we... More 

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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky
Hotel Style:
#57 Luxury Hotel in Amsterdam
#69 Romantic Hotel in Amsterdam
#73 Family Hotel in Amsterdam
#80 Business Hotel in Amsterdam

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