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NH Amsterdam Grand Hotel Krasnapolsky

5.0 of 5 Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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#90 of 344 Hotels in Amsterdam
2,436 Reviews 4 of 5 stars
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NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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2,436 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Australia
1 review
3 of 5 stars Reviewed yesterday NEW

- During 9 night stay 4 cold showers. Told on second complaint that there has been a problem with the boiler for the last month. No offer was made to move us until 1900hrs the night before we were checking out at 0600hrs. Told problem was fixed and given a small platter of cheese, seaweed tempura an a biscuit, which... More

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Oslo, Norway
Top Contributor
60 reviews 60 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for the second time at Grand Hotel Krasnapolsky, and was very satisfied. The room was in the Amsterdam wing ( old part of teh hotel ), but it was a nice room, with a really comfortable bed and a great view to watch the people on Damstraat. Bathroom was okay, with a lot of complimentary toiletries. When we got... More

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Ramat Gan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Probably the best location if you're looking to stay in central Amsterdam, within walking distance to the main attractions. The hotel is very nice, friendly staff at reception, accommodated all our needs. Our room was nice, good size and very clean. The only issue I didn't like is the fact that the room was placed in an external building, meaning... More

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Laurel, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at many 5 star hotels around the world and this one doesn't even come close to a 3 star hotel. The hotel has identity issues, it starts from the lobby with 80's to 90's style decor to rooms that are trying to be like a modern boutique hotel. You have no access to the balcony due to risk... More

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Newhaven, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed again at the wonderful hotel for a 3 night stay on 21st September 2014. And once again the staff were very dedicated and once again made our trip possible to Holland. As our disability is (ALS / MND) this hotel has welcomed and accommodated our family with this disability for many years. And each time our experiences get... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose the Hotel Krasnapolsky for a one night stay in Amsterdam before returning the the States. It was a short walk from the train station. The room was more modern than what we had expected and a little noisy. However, the beds were very comfortable and the bathroom was roomy for the two of us. The concierge and front... More

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Lorraineh562, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky and that our staff members where able to guide you through Amsterdam with their recommendations. We are all looking forward to welcoming you here again! With kind... More

Perth, United Kingdom
Top Contributor
265 reviews 265 reviews
70 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed for one night at this excellently located hotel on Dam Square right in the heart of Amsterdam's tourist-track. It is ten minutes walk from the main station. My expectations of this 5* hotel were torn apart on most aspects. Check-in was slow (the receptionists seemed to treat phone calls more importantly than the arriving guests). The bedroom I... More

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear FearCityFrasie, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter is... More

Wokingham, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location, location, location, this hotel has it in spades. Right on the edge of Dam Square, it couldn't be more central. It is easy enough to get to on foot so long as you are fit and able, about a 20 minute walk from the railway station. The public facilities, check-in area and surrounds look a little dated but are... More

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Pmel018, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Grand Hotel Krasnapolsky and have chosen our hotel for your first trip to Amsterdam! We are very pleased that our hotel has contributed to make your stay in Amsterdam memorable.... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for first time with my daughter for 3 nights, as one of her 21st birthday presents. Absolutely wonderful...! Location can't be faulted. Hotel beautiful, rooms were spacious and comfy, public areas were sumptuous. Highly recommend this hotel and can't wait to go back. Wouldn't stay anywhere else now whenever I visit beautiful Amsterdam

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Rhatt55, Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a loyal guest. We are delighted to read that you were able to enjoy your stay here so much and feel honored that you and your daughter have chosen our hotel to celebrate her 21st birthday. We hope to welcome you... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Very disappointed , last went to this hotel 50 years ago .The check in - very, very poor .The rooms tiny and somewhat modern , very noisy .The breakfast , most disappointing - perhaps 2 star at most .I booked some 7 or 8 months ahead, wanted a smoking room, didn't get one. Positive aspects, close to a lot of... More

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HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Julian T, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter... More

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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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