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NH Amsterdam Grand Hotel Krasnapolsky

5.0 of 5 Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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Certificate of Excellence 2014
NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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2,704 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

I was really impressed by this hotel - I'd be keen to experience their other Amsterdam hotels as a comparison. Check in was lovely and smooth - free upgrade to a superior room (lovely, thanks); free LazySunday 5pm check-out (super lovely, thank you); free bottle of fizz for joining their rewards program (fabulous). Whilst my room didn't face out towards... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Well, a good hotel isn't just a bed and spacious room. Hotel location and accessibility is one consideration that many overlook. While in NH Amsterdam Grand Hotel Krasnapolsky you can access Centraal Station 5 mins walk from this hotel. Centraal Station is a direct link to Schiphol Airport. Other than spending a couple of Euros via other means, this option... More 

Was this review helpful? Yes 2
Barcelona
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hi there, We stayed here in Jan 15, it was a proper inner city 5 star. The rooms were really nice, newly renovated, ours overlooked the roof tops towards the church which is lit at night. The hotel is on Dam square not a street away right on it behind the liberation monument. The service was first class, excellent breakfast... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Stephen K, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? On behalf of all the members of staff of NH Grand Hotel Krasnapolsky, we... More 

Oxfordshire, England
Top Contributor
135 reviews 135 reviews
55 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were here for a large conference and check in was an issue as their system doesn't seem to be designed to handle this many people .... I went to my room and someone else was in there ! It all got sorted but heavens sake.... The winter garden was no where war big enough for delegates to dine and... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Travelozzy, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited nh grand in may for a hen do. Walking into the hotel, it looks very grand, but the rooms are lacking. Need some modernising. Staff very helpful and its in the perfect location. Very close to main station

Was this review helpful? Yes
Kilbarchan, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is 3rd visit to this great hotel, which I just love. Best location in Dam Sq - super helpful staff from reception to concierge to well just everyone. Stayed in more modern room than have had in past and please - whilst the room had everything you could wish for in a 5 star hotel - don't spoil this... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Isobel D, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? Also, we have already renovated more than 100 hotel rooms in a modern style... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel in the Heart of Dam Square. All the attractions are within a short walking distance. Staff were very helpful and kind. Rooms are spacious with everything you need (mini bar). I have stayed at the Krasnapolsky twice and had two very different double rooms. I loved the second room we stayed in which was ultra modern but my... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. Did you know... More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I visited the Krasnapolsky hotel in Janaury 2015 for one night. It was a perfect location but a slightly disappointing hotel. It is situated in Dam Square which could not be better as access to Amsterdam Central and the surrounding areas is very easy but the hotel itself is poorly decorated and furnished. Part of the hotel is modern and... More 

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Gary H, We are delighted to read that you would recommend NH Grand Hotel Krasnapolsky to others – that is certainly the greatest compliment we can possibly receive. Did you know that we will open a brand new reception, hotel bar and restaurant this year? On behalf of all the members of staff of NH Grand Hotel Krasnapolsky, we... More 

Paris, France
1 review
5 of 5 stars Reviewed 5 days ago NEW

Defintely an address to keep close by when travelling to Amsterdam, Excellent hotel, very well situated rigfht in the heart of the city and wonderful staff. looking forward to my next vacation trip to the netherlands

Review collected in partnership with NH Hotels

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Elewis92, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. Did you know... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The Good outweighed the bad by a lot. The Good: -Excellent and fast service if you have any issues such as heat, extra pillows etc -Updated, contemporary designed rooms -Fantastic Breakfast Buffet The Bad: -Told at check-in that breakfast is included with my reservation, then charged €25 a head at check-out. That is misleading. -The Lobby, current entrance and otherwise... More 

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Arjen N, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this... More 

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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky
Hotel Style:
#57 Luxury Hotel in Amsterdam
#70 Romantic Hotel in Amsterdam
#73 Family Hotel in Amsterdam
#80 Business Hotel in Amsterdam

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