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NH Amsterdam Grand Hotel Krasnapolsky

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Dam 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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3,270 Reviews from our TripAdvisor Community

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Traveler rating
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357
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

We arrived at the hotel around 8:00a.m. from the U.S. We were really tired and exhausted. The hotel receptionist said our room might be ready around 10:00a.m. Fair enough, however when we went back she told us that it wouldn't be ready for another hour. She did this all the way up to 3:00p.m, when in fact she could have... More 

Review collected in partnership with NH Hoteles

Was this review helpful? Yes 1
Belfast, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

First the hotel is welcoming and extremely comfortable. Second the location couldn't be better as many great attractions are within walking distance. An ATM is just across the square from the hotel and a great selection of inexpensive restaurants, waffle shops, a mini-supermarket and the ubiquitous coffee shops are just around the corner. Near the ATM is a travel shop... More 

Was this review helpful? Yes 4
Birmingham
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed yesterday NEW

Regretfully this landmark of central Amsterdam is not somewhere you can recommend just now. As other reviewers have pointed out it is over-priced and performs poorly, There is an EXTENSIVE renovation being conducted (which in many other hotels would have resulted in the hotel being closed). As a result there are virtually no proper public spaces e.g the iconic Winter... More 

Was this review helpful? Yes 1
Stamford, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location is amazing: overlooking dam square and the red light district. Rooms are modern and luxurious with minimalist decor. When we arrived the very friendly staff offered us 1/2 price on an update to a room in the new wing they just remodeled. The room was massive by any standards. It was spotless with all modern amenities. It also... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Mary E, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback. It gives us insight is our guests’ thoughts and can always help us to further improve our services and facilities! Besides that, we would like to thank you for your kind words about our staff. We... More 

Great Dunmow, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Family room was very nice and well appointed. There was a small defect which was mended quickly and a free breakfast was offered. Great location and friendly staff. The only issue was noise. The family room was located opposite to the rear of a large building that started making loud noises very early in the day. Also, there were large... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Katie V, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this... More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

In my review i rated the sleep quality poorly as the noise from the street below was very disruptive. I noticed that the room did have double glazed windows but this didn't seem to help. This problem is probably related to this Dam Square side of the hotel. This hotel puts on an amazing breakfast

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Don, Thank you for taking the time to share your experiences with us. We are glad to be informed that you have enjoyed our full american breakfast buffet! However, we very much regret that we did not completely meet your expectations in regards to the soundproofness of your room. We taken all the possible actions in order to limit... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location for exploring Amsterdam, we went in the October when the fair was on - right outside the hotel! Fabulous! Make sure you have the breakfast at the hotel too, it was soooooooo nice! Staff were lovely too, really helpful. Hotel lovely, nice rooms and comfy big beds. Would definitely stay here if we visit Amsterdam again!

Was this review helpful? Yes 2
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Alex, Thank you for taking the time to post a review of your recent stay at NH Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. We would like... More 

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

The hotel was a great disappointment! No nite doorman, no soap dish in the shower, concierge had an attitude. Hotel was under construction and no restaurant. Rooms newly remodeled are very modern and minimal! Desk chair very heavy and noisy to move. Woken up many times with other rude guests moving the chair. Minibar service was non existent. No turn... More 

Was this review helpful? Yes 1
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter is... More 

manchester
Level Contributor
580 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the rooms are well furnished in white, are spacious and the beds very comfortable. Curtains keep out the light & the air con works. Bathroom is to a high standard but, in my room, you did have to lean into the bath to turn the shower on - hence I expect most people get a cold wet head. Plenty of... More 

Was this review helpful? Yes
HKlok, General Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Thank you for taking the time to share your experiences with us. We are glad to be informed that you have enjoyed your stay with us. We certainly will share your experience upon check out with our team, so that we can constantly improve our level of service. We would be delighted to welcome you back in the... More 

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Staying in Red Light District (De Wallen)

Neighborhood Profile
Red Light District (De Wallen)
To visit Amsterdam and not explore De Wallen (the Dutch name for this area) or to go only to gawk at its saucier aspects would mean missing the opportunity to view some of the city’s most picturesque canals, historic landmarks, and impeccably presented examples of traditional local architecture – not to mention Amsterdam’s own Chinatown, Europe’s largest Buddhist temple and more local treasures. Sure, there are some less salubrious activities drawing the curious to this age-old part of time. Nevertheless, the Red Light District is still a very safe and incredibly fascinating area where at the turn of a corner you can be transported from the dingy glow of modern day neon red to a glorious 16th century Delft blue dreamscape.
Explore this neighborhood
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