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NH Amsterdam Grand Hotel Krasnapolsky

#96 of 346 Hotels in Amsterdam
Certificate of Excellence
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Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
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Best prices for: 1 room 1 guest
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What travelers say:
Dam Square
(48)
Red light
(20)
Very good
(11)
NH Amsterdam Grand Hotel Krasnapolsky
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NH Amsterdam Grand Hotel Krasnapolsky
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2,951 reviews from our community

Traveler rating
    1,077
    1,002
    509
    224
    139
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314
1,234
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500
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed two nights. A little disappointed when we approached the hotel as it was being renovated and there was no mention of this when we booked. However the staff at reception were incredibly helpful and showed us two rooms but the more expensive one (just refurbished ) was not as nice ( no bath ) as the cheaper room. The... More 

Review collected in partnership with NH Hotels

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Auckland
2 reviews
5 of 5 stars Reviewed yesterday NEW

Hotel is in a fabulous location on Dam Square, with everything within easy walking distance or a short tram trip away. The room was larger than expected for this location and certainly very clean and confortable. The only downside was the noise from outside which is the cost of being in this great loacation.

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Zell am See, Austria
Top Contributor
62 reviews 62 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Due to the Hotel being under major refurbishment there is an element of chaos upon check-in. The situation was sorted and saved by a very professional front office Manageress, Mrs. Rebecca, who, under the scrutiny and supervision of the Duty Manager, managed to calm me down and take care of our booking in a most professional manner, fitting to the... More 

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Cardiff, Wales, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The only good thing that can justify the high rates is the location. Room was good and recently renovated. Staff were friendly and welcoming. Their check-in is a relatively late. We arrived at 7 a.m and had to wait till 3 p.m to check-in! Requesting a early check in didn't help Construction work around the gate made it a bit... More 

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Eastbourne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Checking out later today and can't belive we were woried after reading some of the Reviews but couldn't have been more wrong. We stayed in a deluxe double room which was huge! Massive Tv, double bed bath and shower! Huge windows which let all the light in loads of storage space and very clean (the maids have been everyday!) we... More 

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manchester
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Even at a discount from the standard rack rate via Booking.com, meaning paying up 4 months before arrival I cannot say that this so called 5-star hotel represents value for money. Average cost of none-alcoholic mini-bar items in the region of 4 euros and a just OK breakfast at 29.90 euros are examples. Room not ready on arrival, which after... More 

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Norcross, Georgia
Top Contributor
72 reviews 72 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Krasnapolsky is undergoing a massive renovation, so perhaps many of the problems we encountered can be attributed to that, but we had so many issues that we'll never stay here again. The staff are excellent, and the new rooms are nice, but so much doesn't work. During our five day stay we had to change rooms once because the... More 

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Melbourne, Australia
Top Contributor
91 reviews 91 reviews
57 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel accommodation in Amsterdam can be quite tricky when comparing star ratings and location. We took a punt and booked 4 nights at the NH Krasnapolsky, primarily for it's central location on Dam Square. One of us had to commute to Naarden via Amsterdam Central (only 10mins walk away) for work. Upon arrival, we were upgraded to a Superior Room... More 

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Thessaloniki, Greece
1 review
4 of 5 stars Reviewed 1 week ago

The new rooms in the royal wing are excellent plenty of space, contemporary design and a nespresso coffee machine ready by your bedside. The only reason I give it a four rating is because of the refurbishment taking place as no lobby is present and the fact that due to a conference our breakfast was served in the ball room... More 

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Tijuana, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed 4 nights at the Hotel, had a wonderful service. Reception staff and Concierges very attentive. Breakfast very good. Location at Dam square very convenient. Overall great. Would stay again. Antonio from Tijuana, Baja California

Review collected in partnership with NH Hotels

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