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NH Amsterdam Doelen

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Nieuwe Doelenstraat, 26 | City Center, 1012CP Amsterdam, The Netherlands (Formerly NH Doelen)
Best prices for: 1 room 1 guest
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NH Amsterdam Doelen
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NH Amsterdam Doelen
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625 reviews from our community

Traveler rating
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    153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for NH Amsterdam Doelen
See the most recent reviews
Tbilisi, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 14, 2015

location and accommodation idéal for 1-2 days trip, service nice and staff very helpfull, special thanks to beautiful girl Rachel at desk, I've stayed twice here during last months and advised several friends as well, some minor renovations will be great

Was this review helpful? Yes
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear Guest, Thank you for your reaction on Tripadvisor! I have thanked Rachel for the service she gave you since it great to see staaf being mentioned by name on this website! As you mentioned some renovation is necessary, and these renovation works are planned as well so please keep telling your friends to stay with us. They will not... More 

Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

Came here to celebrate my boyfriends 30th had a amazing time !! This hotel is so handy so close to all the main attractions ! Staff at desk very helpful ! We left the do not disturb sign on our hotel room door and the cleaners kindly left fresh towels and little shower gels outside the room in a bag.... More 

Was this review helpful? Yes
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear VGKM, Thank you for your reaction! It is great to read your liked your stay in NH Doelen and would stay with us again when you are back in Amsterdam. I am happy to tell you a renovation is about to happen so all small minor details will be fixed! Kind regards, Rick More 

Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed February 11, 2015

This is by far our favourite hotel in Amsterdam, because of the perfect location and views, kind staff, lovely rooms and comfortable beds. Stayed for four nights for a wedding anniversary, and going back again soon!

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RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear ben t, Thank you very much for your review! It is a pleasure reading your review. We are looking forward welcoming you again in the near future! Kind regards, Rick More 

Vitoria, ES
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 5, 2015

I've been staying 04 days in January at the NH Doelen. Superb location. The room is small and in need of maintenance, at least one painting. The hotel seems to have had glory days in the past. Anywhay, a good option if you dont want to spend much in center of Amsterdam.

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RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear 6Claudio, Thank you very much for your review! I am happy to read you liiked your stay in NH Doelen and I am delightfull to tell you that we shortly will start renovating the hotel. Kind regards, Rick More 

York, United Kingdom
1 review
2 of 5 stars Reviewed February 4, 2015

This hotel is well and attractively located but displays a serious and unacceptable degree of shabbiness and overall lack of maintenance. The so-called "Superior" room had a pleasant canal view but the furniture was stained; the bathroom had to be cleaned after our arrival and the washbasin was severely cracked. Nor to be recommended despite the price.

Review collected in partnership with NH Hotels

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RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear tdt654, Thank you very much for your review! I am sorry to read that your feeling is that this hotel is not up to the NH Standards. I am happy to share with you we are planning a major renovation in NH Doelen to make sure, during your next stay, it is fully up to standards again. Thank you... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 31, 2015

Was first put into a smoking room where I nearly gagged on entering was ,over to anther room aft r a three hour wait. Second room had no view and soundproofing was awful. The elevator is the slowest in the know world. Two morning was woken up by loud arguing in the hallway. After a lot of mishaps and trips... More 

Was this review helpful? Yes 1
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear Can1uck, Thank you very much for your review! I want to start with a sencere appology for the way your stay with us went. This is not the way you want a stay in a hotel to go and certainly it is not the way we want tpo treat our guests. I will make sure to discuss this matter... More 

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

This hotel was located in a beautiful location convenient to all parts of the old city. Breakfast was beautiful! But the best part were Zoe and her gang at the front desk. The recommended restaurants and activities, lent us umbrellas and made sure our visit was perfect!

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear D6647QEjohnc, Thank you very much for your review! It is great to read that our staff where the highlight of your stay in NH Doelen. I will thank Zoe and her gang for their effort to help you during your stay in Amsterdam. Once again thanks for sharing your experience with other travellers. Kind regards, Rick More 

London, United Kingdom
1 review
3 of 5 stars Reviewed January 28, 2015

I had a single room that clearly hadn't been decorated for some time, though the bathroom was very nice. Single-glazing meant the room suffered from street noise and the creaky floor meant I kept hearing the people in the room above. There's a really nice breakfast room, though the food choice felt limited. The reception staff were excellent.

Review collected in partnership with NH Hotels

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RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear Jonathan S, Thank you for your review! It is great that you took the effort to share your experiences in NH Doelen with all other travellers. Kind regards, Rick More 

Herzogenaurach, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 24, 2015

It's not a bad hotel, it's just needs a lot of work doing to it. Needs painting for a start and the windows need replacing in all rooms, not just because they look bad but because they provide zero sound insulation- you know your in a badly insulated room when you get a free pair of earplugs in the room.... More 

Was this review helpful? Yes
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear Baikonur, Thank you very much for your review! I am sorry to read your stay has not been the succes you hoped for. I will share the comment regarding the WIFI with our internet supplier in order to make sure internet is update and fast as you might expect in this day in age. A mock-up room is being... More 

Plano, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2015

I had stayed in this hotel about 10 years back. Going back to stay after such a long time was like revisiting a good old friend. Nice place, close to everything one needs and easily connected by public transportation. However, there are a few small updates needed for upholstery and curtains and also a little fresh paint will bring the... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
RickvanSchijndel, Manager at NH Amsterdam Doelen, responded to this review

Dear Travel_bug3165, Thank you very much for your review! How nice of you to visit us again after 10 years. As you already mentioned, stayin in NH Doelen makes you part of the history of the city of Amsterdam. We are planning some renovations shortly to upgrade the product. When you will be back in 2025 you will not recognize... More 

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