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All 340 Amsterdam hotels

NH Carlton Amsterdam

4.0 of 5 Hotel   |   Vijzelstraat 4, Amsterdam 1017 HK, The Netherlands (Rembrandtplein)
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NH Carlton Amsterdam
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Ranked #175 of 340 hotels in Amsterdam
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1,088 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I stayed here with my elderly mother. Asked for a room suitable for someone with mobility issues but as far as I can tell they made no effort at all. The location next to the flower market is quite central but it's also very noisy at night. Overall the hotel looked a bit grubby and run down. I am sure... More

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Scotland
Contributor
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

OK, so the rooms could do with being modernised but they were clean, the room I had on the 1st floor was perfectly acceptable and was in the process of being updated, large flat screen on the wall etc. Hotel is in an excellent position, handy for transport links to and from the airport and also trams to other parts... More

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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear JK, First of all I would like to thank you for taking your time to share your feed-back about your stay in NH Carlton Amsterdam. We are glad to hear that you have enjoyed your stay in our hotel. As you have mentioned we are involved in some renovations in the rooms and in common areas as well to... More

Hove, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 5 days ago NEW

When we checked in we were "greeted" by a young lady who seemed very unhappy about something, we waited while she explained the check in procedure and that they would need to take a deposit payment in cash or credit card. There was a bit of confusion which seemed to make her even more annoyed with us even though we... More

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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Albert & Rachie, First of all I would like to thank you for taking your time to share your feed-back as it is very helpful for me in order to improve our guest experience. I can assure you that this is an isolate incident as we used to receive nice comments about the service provided by our staff, as... More

Orlando, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Location and staff are great, so much for sure. But thats where it ends pretty much. Rooms are seriously outdated, unless you are into the 70's. First room had window frame covered in mold. Second one still in disrepair, but at least well cleaned. Elevators only work partially, corridors worn and dated. Make sure to ask for a room to... More

Was this review helpful? Yes 1
Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Peter, I would like to thank you for taking your time to share your feed-back about your stay. I am glad to hear that you are happy with the service provided by our staff. We are working hard to improve our installations and prove of that is that during the last month we have changed the bed and mattresses,... More

usa
Top Contributor
55 reviews 55 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed at the NH carlton and was disappointed with the hotel overall. It is not really a 4 star at all. They do not have concierge or porter service. The receptionists try to double as concierge, but are really not trained to do the job and take a really long time to get any information and long line of... More

Was this review helpful? Yes 1
Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Angielist, I really apreciate you take your time to share your feed-back about your stay in NH Carlton. For us the most important is to provide the best possible service to our guests, so your comments are helping us to try to improve. It is true that we don't have concierge as normally this service is provided in our... More

Guangzhou, China
1 review
4 of 5 stars Reviewed 1 week ago

Hotel location is good, facilities avg. room is small but in AMS all rooms are small. Breakfast not bad, if have fried eggs will be better. Staff are friendly. lift is quite slow and sometime only one is working. Have to wait sometime for the lift

Review collected in partnership with NH Hotels

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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Alec, I would like to thank you for taking your time to share your feed-back, this will give us the opportunity to know the experience of our guest and take action to improve our service. I am glad to inform you that the 1st of May we will start with the completly renovation of our 3 elevators. It is... More

1 review
4 of 5 stars Reviewed 1 week ago

Location very central and convenient, in walking distance to most destinations. Large and comfy rooms, very good city views from higher floors. Satisfactory breakfast, friendly and efficient front desk staff. In-room furniture needs some renovation, but still very clean and functional. Free wi-fi, although only basic, was adequate. Premium wi-fi was charged to room rate as €9,95 per day.

Review collected in partnership with NH Hotels

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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Omer, I would like to thank you for taking your time to share your feed-back about your stay in our hotel. We will hope to welcome you again in your next visit to Amsterdam. Sincerely, Daniel Méndez General Manager NH Carlton Amsterdam More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my boyfriend for 3 nights last week, and was a little wary after reading the other reviews, how WRONG and how PICKY some people can be! Had a room on the 6th floor with a balcony and amazing city view. Room was clean and relatively modern, no problems whatsoever. Staff were really helpful and friendly, full of... More

Was this review helpful? Yes 1
Daniel M, General Manager at NH Carlton Amsterdam, responded to this review

Dear Bryony, I would like to thank you for taking your time to write your feed-back about your stay in NH Carlton Amsterdam. We will be more than glad to welcome you again in your next visit to our magnificent city. Sincerely, Daniel Méndez General Manager NH Carlton Amsterdam More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel had a good location, very close to metro buses and some of the local attractions, but for the price the hotel was average at best. The size was small, but we didn't mind that much because one, it was almost comically small, and two we weren't spending much time in the hotel. Breakfast was very good but a... More

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Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

the rooms are already run down. after take over from nh hotels group from jolly hotel there was poor or no unvest in the rooms. rooms are run down. service and cleaning are poor. bathroom has mold and a dirty shower certain. all over location is good. lobby is not nice and not a place to relax.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Apana B, Front Office Manager at NH Carlton Amsterdam, responded to this review

As we take all of our comments very serious I would like to thank you for your feedback. I am happy to inform you that, at this moment we are working hard to improve our rooms. We provided each room with new beds and put 46" flat screen TV's on all our rooms. We are painting the hallway on each... More

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Additional Information about NH Carlton Amsterdam

Also Known As:
Nh Carlton Amsterdam Hotel
Nh Carlton Amsterdam Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Address: Vijzelstraat 4, Amsterdam 1017 HK, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#79 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Carlton Amsterdam 4*
Official Description (provided by the hotel):
Modernized Commercial Hotel situated in the heart of the city, overlooking the Flower Market, near shopping. ... more   less 
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