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Hilton Amsterdam

Travelers' Choice award winner
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Apollolaan 138, 1077 BG Amsterdam, The Netherlands
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1 room 1 guest
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1,735 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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There are newer reviews for Hilton Amsterdam
See the most recent reviews
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Amsterdam is a little way out of the city centre but all the better for that. The location is quiet - almost serene. My stay was brief but enjoyable. The bedrooms were of a good, if not spectacular standard. The highlight, however is the terrace outside the hotel which looks onto the canal. I great place for an... More 

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. KevMcPart, Thank you for sharing your review here on TripAdvisor It is a delight to read that you enjoyed your stay, the great rooms and our excellent location. As you already mentioned we are indeed located just outside the hustle and bustle of the busy city center, in a nice and quiet residential area with easy access to... More 

Riverview, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is well located. My husband and I had a great time. We had dimer at Roberto's nice atmosphere but very long wait it took about 2 hours for my husband and I to be done with dinner since the service was so slow. The checking was excellent, Helena gave excellent CS, the room was just perfect with a... More 

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. and Mrs. Maryjaysmith29, Thank you for leaving a review here on TripAdvisor. We are delighted your husband and you had a great stay. It gives us great pleasure you enjoyed our great location and lovely canal view. We appreciate your kind words, especially regarding the excellent service of our passionate Team Member Helena. Also your feedback regarding Roberto’s... More 

Kingston upon Thames, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Amsterdam is one of the best placed hotels that is still quiet. It is a quick 5 minute walk to the tram which goes to the museumplein in two stops and dam square in about 15 minutes. It is also within walking distance of Vondelpark and the view of the canal is a nice thing to wake up... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Captainankles23, Thank you very much for sharing your review with us here on TripAdvisor. We are delighted to read you enjoyed your stay and our great location. As you already mentioned we are indeed located in a nice and quiet residential area, just outside the hustle and bustle of the busy city center, with easy access to great... More 

Karachi, Pakistan
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best stays I've had overall - a classy hotel, elegant and well-situated near the museum district of Amsterdam, and where John Lennon and Yoko Ono had their "bed-in" protest in 1969. I arrived in the evening with a stomach ache and informed the front desk I wasn't feeling well: they had the kitchen prepare bouillon for me,... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. Bina S, Thank you for sharing your experience and kind words with us here on TripAdvisor. We are delighted to read you felt well-cared for during your stay with us at Hilton Amsterdam. Your compliments have been passed on to our passionate Team Members and it is great to read their hard work is being recognized as they... More 

Hong Kong, China
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the hotel you can trust if you want high quality staff when travelling in a foreign country. The concierge staff are top-notch. My baggage was delayed in London and then again in Brussels and had to be delivered onward to Amsterdam. Though we can trace the route of the bag via the worldwide baggage tracking system, this was... More 

Was this review helpful? Yes 2
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. TAalice, Thank you very much for your extensive and detailed review here on TripAdvisor. We appreciate you took the time to share your experience and your kind words regarding our Team Members. Your praise and comments have been passed on to the whole Team especially to our concierges, Christaan, Chantal and the Housekeepers, as they take great pride... More 

Vancouver, Washington, United States
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Just checked out from a 3 night stay. The staff is very helpful and the location and grounds are lovely. While our room showed some signs of wear and tear (scuffed walls) it was very clean and spacious with the amenities we have come to expect from a Hilton property. The restaurant is overpriced compared to what we found elsewhere.... More 

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. Cindi S, Thank you for your review here on TripAdvisor. We are very happy to read you enjoyed your three-day stay with us at Hilton Amsterdam as well as our convenient location. As you already mentioned, Hilton Amsterdam is indeed outside the hustle and bustle of the busy city center and located very closely to Museum Square, where... More 

Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Just returned from a great stay at the Hilton Amsterdam. The hotel lived up to expectation, room was large, comfortable and quiet, just what we needed after a long day sight seeing. Staff are all very friendly, helpful and always willing to give advice if needed. If you are looking for a base to explore Amsterdam then I would highly... More 

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Tellerz, Thank you for leaving a review here on TripAdvisor. We are delighted to read you had a great stay and enjoyed the hospitable service of our passionate Team Members. We passed on your kind words to them as they all take great pride in providing excellent service. It is great to read their hard work is being... More 

Gainesville, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was great. Clean, spacious, modern, no complaints at all. Lobby was busy but it never took long to speak with someone and all of the staff were very accommodating. The hotel is in a great location, walking/biking distance to a ton of great parts of Amsterdam. The biggest impact this hotel made on me was when my business... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Zeroglory, Thank you for sharing your praise with us here on TripAdvisor. We are delighted to read how you experienced your stay with us at Hilton Amsterdam and it gives us great pleasure you shared your appreciation for the helpful and hospitable service of our passionate Team Members. It is great their hard work is being recognized as... More 

Moscow, Russia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located in an excellent place: quite close to the city center, very close the WTC, nice green neighborhood: peaceful and charming. You don't feel heat during the summer day, you don't feel crazy city pulse, still you know for sure that you are in good old Amsterdam. Hotel itself is ok, nothing extraordinary, but extremely calming and... More 

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Tatiana P, Thank you for your review here on TripAdvisor. We are delighted to read your kind words regarding your stay and that you enjoyed our calming and relaxing atmosphere, our spacious rooms and our great location. As you already mentioned, being away from the hustle and bustle of the busy city center and only a ten-minute walk from... More 

New Jersey
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked an overall of 16 nights in Hilton Amsterdam, and the experience was way below my expectation. 1- we booked a junior suite which includes breakfast at the executive lounge. since we came at 10:32 at the lounge (breakfast downstairs was closed already) and we arrived 2 minutes late for breakfast at the lounge. The person in charge told... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear EstherD, Thank you for your extensive review on TripAdvisor. It is only because of the feedback of our guests that we can improve our services. I am sorry to hear that not all our services met your approval and for the inconvenience this has caused I would like to offer you my sincerest apologies. As I understood from our... More 

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