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Hilton Amsterdam

5.0 of 5 Apollolaan 138, 1077 BG Amsterdam, The Netherlands
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Certificate of Excellence 2014
Hilton Amsterdam
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Hilton Amsterdam
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1,341 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton for our Amsterdam Marathon trip which was ideal as its only around a mile from the race start/finish. Had an upgrade to a top floor canal view room which was most welcome. We booked a romantic weekend package with Prosecco and chocolates in our room on arrival but we had to ask three times for... More

Review collected in partnership with Easytobook.com

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Krakow, Poland
Top Contributor
72 reviews 72 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was there to attend Society of Petroleum Engineers Distinguished Lecturer Committee Meeting. As many other guests reported, the staff is outstanding and extremely helpful. The wi-fi is OK but not very very fast. After the meeting we had had a boat trip to Restaurant-Café In de Waag. Not many hotels have their own marina. It was my first hotel... More

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Stirling, Scotland
Top Contributor
95 reviews 95 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for the Ansterdam marathon weekend and we couldnt have wished for a better hotel. The rooms were perfect, bar area very cozy and the breakfasts fabulous. Having stayed at many 5 star hotels worldwide, the breakfast buffet was right up there with the best. All staff were very friendly without being imposing. I would definately stay here... More

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Manhattan Beach, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Nice building. The staff was ambivalent and seemed uncaring. As a Hilton Honors member this was one of the most disappointing Hilton experiences I can recall. On this trip stayed at the Hilton in Zurich & Venice and had a wonderful experience…unlike the Amsterdam Hilton.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Robert E, Thank you for writing a review on TripAdvisor. As we also communicated to you directly we want to express our apologies once again for the experience you had with us. It is not the quality of service we endeavour to provide. I have immediately shared all your comments with the team to prevent it from happening... More

London, UK
Top Contributor
81 reviews 81 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Building is no longer youthful, and rooms lack dedicated shower units. But front desk staff are extraordinarily friendly and helpful, and recognise loyalty. Also rooms are large and the basics (wifi) work well. So you will be pleased you stayed here.

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr./Ms. Highgate_Wandere, It is a delight to find the review of your stay with us here on TripAdvisor. Your kind words about the rooms and facilities are a pleasure to read and your appraisal of our Team Members is highly appreciated. Please rest assured, it has been shared with the entire team, the Front Desk staff in particular. All... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I came here with my girlfriend for the Amsterdam marathon and as expected for a hotel that is as reputable as this, that we can use the showers at the health club after the race until 4pm. We came back at 3.40PM and had to wait 10 minutes for someone to appear at the concierge before being told at 3.50PM... More

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Nanda K, Thank you for taking the time to leave a review of your experiences with us here on TripAdvisor. We regret to read that your stay at Hilton Amsterdam did not meet your expectations and for the inconvenience caused we would like to apologize. As previously mentioned, on Sundays the Health Club's closing time is 4 PM.... More

Indian Trail, NC
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights in September and loved the hotel and the location. A short walk to the 16 tram that took you directly down to the Dam Square. My husband left his cell phone in the room by accident and when we returned from our trip they let us know they had found it and shipped it back... More

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. 2CtheWRLD, Thank you very much for leaving a review here on TripAdvisor. We are grateful for your kind words and happy to read that you have enjoyed your stay with us. The location of our hotel is in a quiet residential area within a 10 minute walk from Museum Square with the world-renowned Rijksmuseum and Van Gogh Museum... More

Lewes, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Friendly welcome, excellent room. Concierge and door staff particularly helpful. Great location away from drama of city centre but close enough to walk into. Our room overlooked the canal although the street side views are pleasant as well. A variety of good local restaurants and the nearby park was an excellent place to run.

Review collected in partnership with Hilton Hotels & Resorts

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. John A., Thank you for choosing to stay with us and for taking the time to write this wonderful review of our hotel. Your praising words about the rooms, view and facilities are a pleasure to read. Our hotel is indeed located in a quiet residential area within a 10 minute walk from Museumplein with the famous Rijksmuseum... More

Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights for a conference. I would echo the sentiment from an earlier post; definitely the best Hilton I've stayed in and they should send their other staff here to learn how it's done! The lobby is impressive and the rest of the downstairs is very well kept. The room (standard twin) was a good... More

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr./Ms. 9man, It is wonderful that you have taken the time to leave your review here on TripAdvisor. Your kind words about Hilton Amsterdam’s Team Members are highly appreciated. All our Team Members take great pride in providing excellent service. I would like to inform you that we host and train graduates who are in the Hilton Worldwide Elevator... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I checked into the Amsterdam Hilton a couple of days prior to departing on the river cruise to Budapest, We were extremely satisfied with the quality of service provided and the friendly and helpful nature of all staff at the hotel. We will definitely recommend this hotel to our family and friends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Benjamin J, Thank you very much for describing your experiences with us here on TripAdvisor. We are pleased to read that you have enjoyed the service and comfort of our hotel. It is a delight that you were pleased with our friendly Team Members and the very good service they provide. I have shared your positive comment with... More

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Additional Information about Hilton Amsterdam

Address: Apollolaan 138, 1077 BG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Amsterdam 5*
Number of rooms: 271
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Also Known As:
Hilton Amsterdam Hotel Amsterdam
Hilton International Amsterdam
Amsterdam Hilton International

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