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Hilton Amsterdam

Travelers' Choice award winner
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Apollolaan 138, 1077 BG Amsterdam, The Netherlands
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Hilton Amsterdam
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1,691 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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    (1691)
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Rybnik, Poland
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is excellent for business stay. The way from railway station to the hotel by tram no. 16 takes only 2,90 euro and 15 minutes, by taxi approx. 20 euros and 25 minutes. The internet connection is on a very good level, breakfast and service in the restaurant is very good. Also in the afternoon in the BAR you... More 

Review collected in partnership with Hilton Hotels & Resorts

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Edinburgh, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

It was our first visit to Amsterdam and this hotel made it a very special one for all the right reasons. The hotel's external appearance is one of a business centre. Don't be fooled. The entrance and foyer area is very large with comfortable seating. The reception area could be a bit more structured as it is difficult to queue... More 

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Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed here on an number of occasions and already twice this year! Sitting on the canal with a tram stop and the Rijksmuseum very close by (2 minutes to tram and 10-15 minutes easy walk to museum) it's a well appointed hotel. Nice rooftop executive lounge. Sadly guests are not allowed to go outside onto the terrace now, after... More 

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Hamburg, Germany
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

In my opinion the quality of the hotel is ok from an absolute perspective. Relatively, taking the high price into consideration, the Hilton Amsterdam can only get a under average rating. So let's talk about the reasons for that and start with the beginning. Already at the arrival we got the feeling that we not "valued" as guests. The concierge... More 

Was this review helpful? Yes 2
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Jan_deJay, We appreciate the extensive and detailed review of your stay here on TripAdvisor. It is unfortunate to read Hilton Amsterdam has not met your expectations. We are grateful for your feedback regarding the arrival process, the service of our Team Members and the matresses in your room, all is taken very seriously. I truly feel we should... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

€25EUR a night for Wifi and €17.50 to use the gym! This is meant to be a 5 star hotel, how is wifi and the gym not included in the rate!? Many alternatives in Amsterdam in better location and with wifi and Gym included. I travel to Amsterdam for 10 days a month so have stayed in many hotels. This... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear 818ca, We appreciate your feedback here on TripAdvisor. It is unfortunate to read you were not able to enjoy your stay because of the rate of the Wi-Fi and the Personal Health Club. We would like to inform you our Wi-Fi policy has recently been changed. The Wi-Fi is now complimentary for all Hilton HHonors members who book direct... More 

Frankfurt, Germany
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hilton Amsterdam is easy to reach, close to 3 tram lines, has a large parking lot and great breakfast. The hotel staff is very friendly and helpful. Great concierges! I was not very excited with the decoration of our room. Very dark and heavy decoration (but taste is something very personal, others may like...), but it was extremely clean. The... More 

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. Marcia S, Thank you for leaving a review here on TripAdvisor. We are delighted to read that you enjoyed your stay, our great location, the great breakfast and the friendliness of our staff. It also gives us great pleasure that you enjoyed the beautiful Marina in our garden and experienced it as an oasis in such a busy... More 

London, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel hidden away from the crowed but easy to get to the centre by Tram number 16, the room spacious very clean, I loved the gym the only thing it closes early at weekends, and friendly helpful staff especially at breakfast. Will definitely come back. 👌🏾👌🏾😄

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Gassim I, Thank you for leaving a review here on TripAdvisor. We are delighted to read you had a lovely stay and you will definitely be back with us. As you already mentioned, we have very easy access to the nearest tram stop and many great sites like Museum Square and Vondelpark are within walking distance. We are... More 

Nicosia, Cyprus
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

positives: Friendly staff Clean rooms Very good Breakfast Quiet rooms Very good restaurants ideally place to stay for visit we will be back!!! negatives: little bit far from city center air condition was not working in our room

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. George S, Thank you for your kind words here on TripAdvisor. We appreciate you took the time to share your experience at Hilton Amsterdam with us and it gives us great pleasure to read you will be coming back. As you already mentioned we are indeed located just outside the busy city center in a nice residential area... More 

London, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was surprised by how professional the concierge Hilton has, especially this in Amsterdam. They know everything in Amsterdam at their fingertips. Their service attitude is the best I have ever came across. We arrived way before the check in time so we waited for quite some time. Although this is not their fault at all, they served us with... More 

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AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. Tze T, Thank you for such a praising review here on TripAdvisor. We are delighted to read you enjoyed your stay with us and that our concierge was able to exceed your expectations. We passed on your praise to the whole team especially our passionate Concierges as they take great pride in providing excellent service. On behalf of... More 

Illinois
Level Contributor
82 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a great choice. It is not right in the center of things, but it is only a few minute walk from the Rijksmusuem and the Van Gogh Museum. The room was very comfortable, breakfast and dinner were delicious and the staff excellent. Could not have asked for anything more.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Ms. Traveler2009Illinois, Thank you very much for your review here on TripAdvisor. We are delighted to read you had such a wonderful stay and enjoyed our great location. As you already mentioned we are indeed located in nice and quiet residential area. Away from the hustle and bustle of the busy city center, but only a ten-minute walk from... More 

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