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Hilton Amsterdam

Travelers' Choice award winner
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Apollolaan 138, 1077 BG Amsterdam, The Netherlands
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Hilton Amsterdam
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1,697 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ouderkerk aan de Amstel, The Netherlands
1 review
5 of 5 stars Reviewed today NEW

The High Tea at the Hilton Amsterdam (Apollolaan) was a surprising and wonderful experience! Initially we had reserved on the beautiful terrace near the water and our table was ready when we arrived. When after 10 minutes the weather suddenly changed and it started raining, we went inside and found our new table was already perfectly set in a beautiful... More 

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London, United Kingdom
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a comfortable and friendly hotel perched on the side of a lovely canal .. Staff were genuinely welcoming and you felt a valued guest . The rooms were good to average with all the normal Hilton hallmarks ( comfortable bed , free wifi , good shower if small towels ) . Restaurant was too large to have any... More 

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a weekend away, 2 nights, with no issues at all. This is a very nice hotel, the staff were friendly, I was upgraded on arrival to a junior suite (Hhonours Gold) which was great. The room was modern and clean as you would expect, and had a balcony. Shortly after my arrival, someone brought a complimentary tray... More 

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Cumiska, Thank you very much for your review here on TripAdvisor. It is a delight to read enjoyed a great weekend in Amsterdam while staying with us. We are pleased to read you appreciated the quick and hospitable service of our Team Members. We passed on your kind words to all of them, especially to Martijn who was... More 

Helsinki, Finland
Level Contributor
241 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again, excellent hotel to be in Amsterdam. This time i was upgraded to executive floor and had access to the rooftop bar. There is a great view there over the city. Room was great, service was great, specially in breakfast room and bar outside. Happy to come here again.

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Jari S, Thank you for leaving a review here on TripAdvisor. It is a delight to read that you enjoyed your stay and the great 360° panoramic view of our Executive Lounge. We are also very happy to read you liked our spacious rooms and the hospitable service of our Team Members especially during breakfast and on our... More 

Cleethorpes, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited this rooftop bar for the third time in July 2015. The atmosphere is relaxing and friendly to match the service, which is also very professional and efficient. Live music playing with what must be the best view over Amsterdam city to while away a few hours. The Barman making the cocktails deserves a medal for his enthusiasm, attention to... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel was a perfect fit for our family of five, thanks in large part to the customer service provided by its concierge staff. Traveling abroad with children often requires a bit of teamwork beyond what parents can offer, especially in foreign cities. This hotel really helped make our visit to Amsterdam a success.

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. BostonSkiDad, Thank you for leaving a review here on TripAdvisor. We are delighted to read you enjoyed your stay and we were to fulfill all you needs being a family of five. Your kind words are very much appreciated and are passed on to our passionate Team Member, especially our Concierges. It gives us great pleasure to read... More 

Rybnik, Poland
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is excellent for business stay. The way from railway station to the hotel by tram no. 16 takes only 2,90 euro and 15 minutes, by taxi approx. 20 euros and 25 minutes. The internet connection is on a very good level, breakfast and service in the restaurant is very good. Also in the afternoon in the BAR you... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Wojciech S, Thank you for your review of your stay with us here on TripAdvisor. We are happy to read you had a great stay with us while being in Amsterdam for business purposes and that you enjoyed our good internet connection and convenient location. As you already mentioned we are indeed ideally located close to the RAI... More 

Edinburgh, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

It was our first visit to Amsterdam and this hotel made it a very special one for all the right reasons. The hotel's external appearance is one of a business centre. Don't be fooled. The entrance and foyer area is very large with comfortable seating. The reception area could be a bit more structured as it is difficult to queue... More 

Was this review helpful? Yes 2
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear ScotsLassOnHols, Thank you very much for your praise here on TripAdvisor. We are delighted to read we were able to make your first visit to Amsterdam a special one. It gives us great pleasure reading your kind words regarding the hospitable service and efficiency of our Team Members, our extensive breakfast, the spacious rooms and our lovely garden with... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've stayed here on an number of occasions and already twice this year! Sitting on the canal with a tram stop and the Rijksmuseum very close by (2 minutes to tram and 10-15 minutes easy walk to museum) it's a well appointed hotel. Nice rooftop executive lounge. Sadly guests are not allowed to go outside onto the terrace now, after... More 

Was this review helpful? Yes 2
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Kilinski, Thank you for leaving a review here on TripAdvisor. It was great to be able to welcome you back with us at Hilton Amsterdam. We appreciate your detailed review and are delighted to read you enjoyed our great location, our clean and spacious rooms, our convenient business center and the Italian cuisine in our award-winning Italian cuisine at... More 

Hamburg, Germany
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

In my opinion the quality of the hotel is ok from an absolute perspective. Relatively, taking the high price into consideration, the Hilton Amsterdam can only get a under average rating. So let's talk about the reasons for that and start with the beginning. Already at the arrival we got the feeling that we not "valued" as guests. The concierge... More 

Was this review helpful? Yes 4
AlessioColavecchio, Manager at Hilton Amsterdam, responded to this review

Dear Mr. Jan_deJay, We appreciate the extensive and detailed review of your stay here on TripAdvisor. It is unfortunate to read Hilton Amsterdam has not met your expectations. We are grateful for your feedback regarding the arrival process, the service of our Team Members and the matresses in your room, all is taken very seriously. I truly feel we should... More 

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