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NH City Centre Amsterdam

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Spuistraat, 288-292 | City Center, 1012VX Amsterdam, The Netherlands (Formerly NH City Centre Amsterdam)
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NH City Centre Amsterdam
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NH City Centre Amsterdam
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1,768 reviews from our community

Traveler rating
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    398
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    57
See reviews for
263
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gibraltar
1 review
3 of 5 stars Reviewed 5 days ago NEW

The location is extremely Central, Staff are mostly friendly and helpful. Sometimes Reception seems quite chaotic, but I suppose this happens when groups arrive or depart. Rooms are generally clean but deep inspection shows areas that are neglected. Overall good value for money. City Tax should be made known prior to reservation, although perhaps this is the failure of third... More 

Review collected in partnership with NH Hotels

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1 review
1 of 5 stars Reviewed 1 week ago

My friend and I were placed in one queen bed to share in spite us telling the hotel on several occasions before that we needed a twin. They didn't want to change our room and offered no real compensation afterwards either.

Review collected in partnership with NH Hotels

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Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your honest opinion at Tripadvisor. I am really sorry to hear about the experience that you had. Hopefully we can make it up to you for the next time. If there is anything we can do for you please let us know by sending an e-mail to nhcitycentre@nh-hotels.com. Kind regards, Reception team NH City Centre... More 

Sandefjord, Norway
Top Contributor
65 reviews 65 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very central, you can walk to anything. We had a room to the canal. It was clean with a soft and god bed. We didn’t try the breakfast. We had a very slow check in, even without a queue. If you look for a deasent hotel with great location, this is a good choise.

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Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your honest opinion at Tripadvisdor. We are happy to hear that you enjoyed your stay. Hopefully for the next time check in will go faster. Hope to see you soon again. Kind regards, Reception team NH City Centre Amsterdam More 

1 review
5 of 5 stars Reviewed 1 week ago

4* feel hotel, beautiful style, friendly and very helpful staff. Small room but perfect for only a few days, it was all we needed! Very thin walls. I Requested a canal viewing room by email and they gave us just that! Great location - about 10 minute walk from Central station and same to Leidsplien. I paid only £166pp via... More 

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Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your honest opinion at Tripadvisor. We are happy to hear that you enjoyed your stay. Hopefully we will see you soon again. Kind regards, Reception team NH City Centre Amsterdam More 

Newcastle
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at NH city centre in late March, we loved our stay here. We had to get 2 rooms to accommodate our family and both we well presented clean rooms. The hotel is so close to Dam square and Anne Frank House, also many resturants close by. We would not hesitate to stay here again.

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Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your honest opinion at Tripadvisor. We are happy to hear that you enjoyed your stay. Hopefully we will see you soon again. Kind regards, Reception team NH City Centre Amsterdam More 

1 review
4 of 5 stars Reviewed 1 week ago

After myself and three friends booked three nights in a quad room at this hotel for a very reasonable price we were not expecting the Ritz. However upon getting to the hotel we were warmly greeted, helped with all queries and provided with maps - Cas at reception was very helpful in providing directions and suggestions of places to go.... More 

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Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your review at tripadvisor. I am glad to hear that you had a pleasant stay at NH City Centre. I am sorry to hear about the housekeeping. Hopefully for the next time we can make it up to you. Hope to see you again! Kind regards, More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Location, staff, food, assistance of reception staff, cleanliness - exceptional I was afraid because in the past it was a smoking hotel - no more!! A rich breakfast and amazing fresh Many thanks אם איק energetic young team and to Dear Leticia Muro

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Leticia M, Guest Relations Manager at NH City Centre Amsterdam, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at NH Amsterdam City Centre. I am pleased to read you enjoyed our central location as well as the service offered by our staff. I hope we may welcome you back here with us in Amsterdam. Kind Regards, More 

Newport, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We pre booked and pre paid for a room at this hotel via a booking agency. After a 5 hour journey we arrived in the evening [around 8.45] to find this hotel had resold the room.The following day we went back and we were told we had to wait for a room to become available. When we were finally booked... More 

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Leticia M, General Manager at NH City Centre Amsterdam, responded to this review

Dear guest, On the 21st of April, after learning all the misfortunes you had while staying with us, I sent an email to Anne but got no reply. Please get in contact with me at your conveneance as we would like to look for a good measure to compensate you. Expecting your news, I remain Yours sincerely More 

Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was in Amsterdam for a weekend with a friend and had booked a twin room. At check in no more twin room was availble, only a queen bed room. Two guys in a queen bed is not what we booked and pay for.. So you should make sure they had your room before you arrive. Another thing is the... More 

Was this review helpful? Yes 1
Leticia M, Front Office at NH City Centre Amsterdam, responded to this review

Dear guest, Thank you for your honest opinion at Tripadvisor. I am sorry to hear about teh queen bed. That should not had happen. Please let us know if we can do anything for you trough nhcitycentre@nh-hotels.com Hopefully we will see you soon again. Kind regards, Reception team NH City Centre Amsterdam More 

South Africa
Top Contributor
64 reviews 64 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The NH City Centre is well off the beaten track and I never found my way back there from Dam Square without getting very lost. The fact that I actually wanted to book at NH Centre and didn't realise until later that there were two hotels with such similar names didn't help at all. There are ridiculously steep steps up... More 

Review collected in partnership with NH Hotels

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