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The Dylan

Travelers' Choice award winner
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Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
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The Dylan
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The Dylan
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371 reviews from our community

Traveler rating
    239
    75
    28
    18
    11
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42
191
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55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (371)
  • Mar-May only
    (82)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (93)
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Senior Contributor
36 reviews 36 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My Dutch friends said this is known in Amsterdam to be a very cool, stylish place to stay, it has a great reputation. The location is superb. It's a building of character. It certainly carries that 'place to be' vibe, but you do pay the price for this privilege. I loved it but then I got a discount offer when... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you for your review! We love to read that you chose The Dylan as the place to stay while in Amsterdam. We hope you look back on a wonderful time! Kindest regards, René Bornmann General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I definitely recommend this hotel as the location is central and in the 9 streets ( shopping and eating 's best location). You can do everything by foot. Go for the luxury room and try the cocktails at the bar - simply great and elegant. Perfect for a couple getaway over a weekend!!

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you very much for your kind recommendation! We love to read your kind comments and look very forward to the pleasure of welcoming you again! Warm wishes, René Bornmann General Manager More 

Tanay, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

One of the best hotels we have stayed in. The staff were very friendly and helpful. The Dylan is within walking distance from major attractions, shopping and restaurants. Excellent on site restaurant with wonderful food. Perfect location.

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for these kind words, a huge motivation to the Dylan Team! We hope you look back on a great time in Amsterdam and we look forward welcoming you again. Warm wishes, René Bornmann General Manager More 

Inverness, United Kingdom
Top Contributor
73 reviews 73 reviews
60 hotel reviews
380 helpful votes 380 helpful votes
4 of 5 stars Reviewed February 9, 2015

Just back from a lovely 2 night stay at The Dylan. We are experienced, (and fussy) international travelers who like to stay in 5 star hotels so this review is written from that perspective. Normally we stay in the Pulitzer so this was a new hotel for us. Firstly the location is exceptional - on Keizersgracht right in the center... More 

Was this review helpful? Yes 2
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for this great detailed review, great! We love to read that you enjoyed your stay. Thank you for complimenting our staff and concierge. I will make sure they receive your review! Thank you as well for pointing out the points of improvements, your feedback is extremely valuable to us. I will make sure to... More 

Lier, Belgium
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

This is really a little gem of an hotel in a beautiful historical building at one of the top locations in Amsterdam. The first thing that really caught my attention is the very personal warm approach of the check-in staff who are seated at a really fancy desk. Definitely not the ordinary hotel lobby, but all nice, cosy and very... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Karine, Many thanks for this amazing review! Really a pleasure to read that you enjoyed all the aspects of your stay! May we welcome you back soon? Perhaps on a leisure trip instead of business? Look forward hosting you soon again! Kindest regards, René Bornmann General Manager More 

Westport, Connecticut
Contributor
16 reviews 16 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 21, 2015

The Dylan had me BEFORE "hello"....As I was contacting the concierge before my recent visit the service I noted that the recommendations and responses were exceptional and prompt. I knew that I would like the hotel. I underestimated it---I loved this hotel.It is a combination of contemporary style and hipness mixed with old world char. the rooms are well appointed;... More 

Was this review helpful? Yes 2
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for your amazing review! It was an absolute pleasure to read for the entire team! Thank you for complimenting our service and facilities. We hope to have the pleasure of welcoming you again soon. Best wishes, René Bornmann General Manager More 

Rocklin, California
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 16, 2015

I had the privilege of staying at this wonderful hotel this month. I was able to take advantage of the partnership between the hotel and American Express (Though my AX Platinum card) of the tremendous value with the Small Hotels of the World Program. This is a very prestigious program and only involves the top hotels in the entire world.... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Andrew, And what a Wonderful review! Thank you very much for these kind words! I will definitely share your review with the team, as this is a great motivation to us! We look very forward to your return, if you need any help planning your next trip, please feel free to contact us. Kindest regards, René Bornmann General Manager More 

Houston, Texas
Top Contributor
144 reviews 144 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 14, 2015

As we were walking along the Keizergracht canal, we saw the small open courtyard leading to what appeared to be the back door of the hotel. However, a young man came out and invited us inside to what is indeed a small and delightful boutique hotel. Once past the lobby, a door to the left led to a room with... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for your lovely review on your visit to our Bar Barbou! Great to read that you tried one of the many Dutch tradutions. Even better to read that you liked it, and that it warmed you up! It was pretty cold last December, wasn't it? We look forward to welcoming you again someday! Warm... More 

Ciudad Del Este, Paraguay
Top Contributor
51 reviews 51 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 10, 2015

The Dylan is a cute boutique hotel, clean, very centrally located with a lot of promise. The sad part is that it doesn't really live up to the exepectation it's website, description and pictures. The good: - very centrally located - clean - comfortable - good service - great breakfast and restaurant food the bad: - rodent problem (we saw... More 

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your review and of course for pointing out the points of imporvement. I can assure you that we will take these into consideration, feedback from our guests is most valuable to us. Unfortunately a Spa is rather difficult to realise in the hotel, therefore we offer a range of In-Room treatments. Again thank you very... More 

San Diego, California, United States
Top Contributor
55 reviews 55 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 5, 2015

We toured around Amsterdam and Berlin during December and returned to Amsterdam for two nights before heading home. We stayed at The Dylan for the last two nights. It is in an excellent location. Although a bit pricey, it was a wonderful way to finish off our vacation. We had one double room and two suites. Each were unique and... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Greetings from The Dylan Team! Thank you very much for your wonderful review, very nice to read! We are delighted to read that you chose The Dylan Amsterdam as the place to finalize your tour through Europe. We hope you look back on an amazing experience! We look very forward to your return! Best wishes, René Bornmann General... More 

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