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The Dylan

Travelers' Choice award winner
Hotel website
Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Best prices for: 1 room 1 guest
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The Dylan
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The Dylan
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380 reviews from our community

Traveler rating
    244
    77
    29
    19
    11
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43
198
11
56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (93)
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Cape Town Central, South Africa
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well positioned to walk around town getting to know the city. Staff were helpful and polite. Our room on the 4th floor was spacious with all amenities available and lovely views of the canal. The bed was comfortable and the bathroom included a lovely bath, shower, basin and enclosed toilet. All were in good condition and clean. I would be... More 

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
240 reviews 240 reviews
33 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we were greeted at the door of this small boutique hotel to the moment we left, we were made to feel as though we were welcome, valued guests. The front desk was helped us with our airline check in. The restaurant was so far above normal hotel food it should not be considered in the same category.... More 

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san Francisco
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This expensive hotel (very well situated) has beautiful brochures and online pictures. Our room was certainly not one of them! Maybe because we booked through Expedia, we got a very substandard room. While the room is large, bright and airy, there is only room for one small person in the bathroom at a time because it is a narrow galley.... More 

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René B, General Manager at The Dylan, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experience at The Dylan. For us, it is always helpful to receive feedback. Unfortunately, from your comments I understand that your stay with us has not been as satisfying as expected and for that I am truly sorry. I would love to get in touch with you personally to... More 

Zug, Switzerland
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 5, 2015 via mobile

The Dylan offers the best of two worlds: the facilities and consistency of service of the best luxury chains (say - Park Hyatt) with the warmth, intimacy, originality of a boutique hotel. If you don't mind a few extra stairs and are not as tall as the average Dutch i can recommend the rooms just under the roof: lots of... More 

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you so much for this kind review, we loved and enjoyed reading it. Thank you as well for recommending us. We look forward to welcoming you back soon! Sunny regards from Amsterdam, René Bornmann General Manager More 

Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

Does it get any better..maybe. But I'm not sure where.. Loved this place...ideal positioning just a few minutes walk from the touristy city centre. Service in its main restaurant at breakfast was amongst the best I have ever had......

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you for your fabulous review, we love to read that you enjoyed your stay! We hope to welcome you back real soon! Best wishes, René Bornmann General Manager More 

Sarasota, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

A last-minute change in travel plans brought us back to Amsterdam, a city to which we had no intention of returning based on our last hotel stay. My wife's sister had recently stayed at The Dylan, and recommended it highly. We took her advice and booked a 2-night stay through American Express PTS. We were greeted warmly by the front... More 

Was this review helpful? Yes 2
René B, General Manager at The Dylan, responded to this review

Dear Guest, Wow, what a great review! Thank you very much for your favorable words! We were all delighted to read your review, a true motivation to all of us. We look forward to the pleasure of hosting you again. Warm wishes from sunny Amsterdam, René Bornmann General Manager More 

New York City
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 29, 2015

The hotel was perfectly fine for those in it's price range. We come to Amsterdam 3 times a year. It is always a mixture of work and holiday. We had heard rave reviews about the Dylan and chose this rather than staying at the Pulitzer or the College Hotel. It never occurred to us that there would be difficulty with... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you very much for your review on your recent stay in The Dylan Amsterdam. First of all I would like to apologize for the inconvenience you experienced during your stay. We deeply regret the way you experienced your stay with us. I can assure you that this is absolutely not the service level that we strive for.... More 

DK
Contributor
12 reviews 12 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2015

First visit to Amsterdam and I could not have picked a better place. Great location and such a nice hotel. Design match and compliment the building - it has been refurbished with respect. Room very nice and comfortable. I give my best recommendation and wish this stay was not limited to one night only. I also had the pleasure of... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your heartwarming review! It is a true pleasure to read your kind words. It would be a pleasure to serve you again in the future! Kindest regards, René Bornmann General Manager More 

Senior Contributor
40 reviews 40 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 20, 2015

My Dutch friends said this is known in Amsterdam to be a very cool, stylish place to stay, it has a great reputation. The location is superb. It's a building of character. It certainly carries that 'place to be' vibe, but you do pay the price for this privilege. I loved it but then I got a discount offer when... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you for your review! We love to read that you chose The Dylan as the place to stay while in Amsterdam. We hope you look back on a wonderful time! Kindest regards, René Bornmann General Manager More 

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