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The Dylan

Travelers' Choice award winner
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Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
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The Dylan
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The Dylan
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378 reviews from our community

Traveler rating
    244
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    28
    19
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Zug, Switzerland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Dylan offers the best of two worlds: the facilities and consistency of service of the best luxury chains (say - Park Hyatt) with the warmth, intimacy, originality of a boutique hotel. If you don't mind a few extra stairs and are not as tall as the average Dutch i can recommend the rooms just under the roof: lots of... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you so much for this kind review, we loved and enjoyed reading it. Thank you as well for recommending us. We look forward to welcoming you back soon! Sunny regards from Amsterdam, René Bornmann General Manager More 

Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Does it get any better..maybe. But I'm not sure where.. Loved this place...ideal positioning just a few minutes walk from the touristy city centre. Service in its main restaurant at breakfast was amongst the best I have ever had......

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you for your fabulous review, we love to read that you enjoyed your stay! We hope to welcome you back real soon! Best wishes, René Bornmann General Manager More 

Sarasota, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A last-minute change in travel plans brought us back to Amsterdam, a city to which we had no intention of returning based on our last hotel stay. My wife's sister had recently stayed at The Dylan, and recommended it highly. We took her advice and booked a 2-night stay through American Express PTS. We were greeted warmly by the front... More 

Was this review helpful? Yes 2
René B, General Manager at The Dylan, responded to this review

Dear Guest, Wow, what a great review! Thank you very much for your favorable words! We were all delighted to read your review, a true motivation to all of us. We look forward to the pleasure of hosting you again. Warm wishes from sunny Amsterdam, René Bornmann General Manager More 

New York City
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was perfectly fine for those in it's price range. We come to Amsterdam 3 times a year. It is always a mixture of work and holiday. We had heard rave reviews about the Dylan and chose this rather than staying at the Pulitzer or the College Hotel. It never occurred to us that there would be difficulty with... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you very much for your review on your recent stay in The Dylan Amsterdam. First of all I would like to apologize for the inconvenience you experienced during your stay. We deeply regret the way you experienced your stay with us. I can assure you that this is absolutely not the service level that we strive for.... More 

DK
Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First visit to Amsterdam and I could not have picked a better place. Great location and such a nice hotel. Design match and compliment the building - it has been refurbished with respect. Room very nice and comfortable. I give my best recommendation and wish this stay was not limited to one night only. I also had the pleasure of... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your heartwarming review! It is a true pleasure to read your kind words. It would be a pleasure to serve you again in the future! Kindest regards, René Bornmann General Manager More 

Senior Contributor
39 reviews 39 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My Dutch friends said this is known in Amsterdam to be a very cool, stylish place to stay, it has a great reputation. The location is superb. It's a building of character. It certainly carries that 'place to be' vibe, but you do pay the price for this privilege. I loved it but then I got a discount offer when... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you for your review! We love to read that you chose The Dylan as the place to stay while in Amsterdam. We hope you look back on a wonderful time! Kindest regards, René Bornmann General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

I definitely recommend this hotel as the location is central and in the 9 streets ( shopping and eating 's best location). You can do everything by foot. Go for the luxury room and try the cocktails at the bar - simply great and elegant. Perfect for a couple getaway over a weekend!!

Was this review helpful? Yes 1
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you very much for your kind recommendation! We love to read your kind comments and look very forward to the pleasure of welcoming you again! Warm wishes, René Bornmann General Manager More 

Tanay, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

One of the best hotels we have stayed in. The staff were very friendly and helpful. The Dylan is within walking distance from major attractions, shopping and restaurants. Excellent on site restaurant with wonderful food. Perfect location.

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for these kind words, a huge motivation to the Dylan Team! We hope you look back on a great time in Amsterdam and we look forward welcoming you again. Warm wishes, René Bornmann General Manager More 

Inverness, United Kingdom
Top Contributor
73 reviews 73 reviews
60 hotel reviews
380 helpful votes 380 helpful votes
4 of 5 stars Reviewed February 9, 2015

Just back from a lovely 2 night stay at The Dylan. We are experienced, (and fussy) international travelers who like to stay in 5 star hotels so this review is written from that perspective. Normally we stay in the Pulitzer so this was a new hotel for us. Firstly the location is exceptional - on Keizersgracht right in the center... More 

Was this review helpful? Yes 2
René B, General Manager at The Dylan, responded to this review

Dear guest, Thank you very much for this great detailed review, great! We love to read that you enjoyed your stay. Thank you for complimenting our staff and concierge. I will make sure they receive your review! Thank you as well for pointing out the points of improvements, your feedback is extremely valuable to us. I will make sure to... More 

Lier, Belgium
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

This is really a little gem of an hotel in a beautiful historical building at one of the top locations in Amsterdam. The first thing that really caught my attention is the very personal warm approach of the check-in staff who are seated at a really fancy desk. Definitely not the ordinary hotel lobby, but all nice, cosy and very... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Karine, Many thanks for this amazing review! Really a pleasure to read that you enjoyed all the aspects of your stay! May we welcome you back soon? Perhaps on a leisure trip instead of business? Look forward hosting you soon again! Kindest regards, René Bornmann General Manager More 

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