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The Dylan

Travelers' Choice award winner
Hotel website
Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
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1 room 1 guest
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415 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (415)
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Dodge City, Kansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night. Beautiful hotel and excellent staff. Only complaint was that room, which was small, was on two levels. Lots of walking up and down fairly steep stairs to use the bathroom, etc. A minor complaint though.

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful boutique hotel with a perfect location. The hotel is situated along the canal close to plenty of lovely restaurants & next to the shopping area. The rooms are comfortable and the hotel staff is very friendly.

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your positive review on Tripadvisor! We are pleased to read that you liked the charm of our boutique property, our hotel’s location and the staff. It would be a true pleasure to welcome you back. Kind regards, René Bornmann General Manager. More 

Philadelphia, Pennsylvania
Level Contributor
104 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Coming from Crete, we arrived at the hotel at 3 in the afternoon, The front desk staff was gracious and helpful. We were escorted around the hotel by the manager and then he gave us tickets for a concert that night sponsored by Sail, a tall ships convention in town. The room was quiet, comfortable, had all the amenities that... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Mr. and Mrs. Koch, Thank you very much for the nice review, it is truly heart-warming and motivating! It’s a pleasure to read that you appreciated the concert tickets to the SAIL tallship event and that you quote us ‘a top hotel! Your words are highly appreciated by our staff! Kind Regards, René Bornmann General Manager More 

Los Angeles, California
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The Dylan Amsterdam is located in a perfect neighborhood – on a residential canal close to restaurants and shopping. Though small, our room was so incredibly comfortable, quiet and well appointed. The breakfast buffet was lovely and the hotel staff was welcoming and professional. This hotel is the epitome of posh and discretion. Looking forward to our next stay at... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for taking the time to review us. Your kind words are highly appreciated. It is a pleasure to read that you enjoyed your stay with us and that you very much liked the comfort of the room. “The epitome of posh and discretion” is a great way of being described, thank you! We are looking forward... More 

Carrollton, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a group of 6 in 3 Junior Suites. The suites were absolutely great. The staff was extremely helpful as one of our group did not receive their luggage when we arrived in Amsterdam. They went beyond to assist in helping to assure we had the luggage and made it to our ship on time. The concierge arranged a... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, We love to read that you enjoyed your stay and think the suites were absolutely great. Thank you for the compliments to our staff and the captain. We are glad you enjoyed it so much, it became one of the highlights of your trip, we will make sure to pass this on to the staff! Best wishes, René... More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

High end hotel, private, excellent service! I would highly recommend this hotel for anyone that wants to avoid the overcrowded and generic types of hotels. The staff was incredibly professional, and able to meet your every need. Additionally, the location is perfect.

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your very kind words! It is lovely to read that you preference our quirkiness and services. We look forward welcoming you on your next Amsterdam visit. Kind Regards, René Bornmann General Manager More 

Morganville, NJ
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a perfect place to spend three nights in Amsterdam in our way back from safari in Tanzania. Excellent room facing the canal, quiet with fine amenities. The staff was very helpful, including recommending a visit to the Anne Frank museum when we arrived early and our room wasn't ready. Breakfast was excellent and plentiful. The whole experience was a... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank your for taking the time to stop over in Amsterdam to enjoy The Dylan. We are pleased to read that you enjoyed the hotel, services, amenities and view from your room. Thank you for staying and we hope to welcome you on your next Amsterdam visit. Kind Regards, René Bornmann General Manager More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location and view unbeatable. The rooms are well appointed and spacious by Amsterdam standard. Helpful with our luggage. The F&B service can sometimes be slow and not very warm. Cold and efficient the Dutch way I guess. Lovely property overall with price to match.

Was this review helpful? Yes
René B, Eigenaar at The Dylan, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback. We are very happy that you overall rate our hotel as a lovely property. However we are a bit disappointed to read you experienced our F&B service as cold and efficient, as that exactly is something where we differentiate ourselves normally. We do hope you grant us... More 

New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 29, 2015

I recently spent two nights at a suite at The Dylan and was very pleased by the hotel environment, staff and dining. My accommodations were lovely and my bed was oh so comfortable. The Dylan's location is ideal as it is centrally located, but just far enough away from the hustle and bustle to provide a neighborhood experience on one... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for your very kind words. It has been a pleasure to read you enthusiasm regarding The Dylan's unique situation adjacent one of Amsterdam's major canals. It has been a pleasure hosting you here and we hope to see you during your next Amsterdam trip. Kind regards, René Bornmann General Manager More 

1 review
2 of 5 stars Reviewed July 28, 2015

"What's the age of your child? Our restaurant is very fine dining, maybe it's better for you our brasserie" This the email of the restaurant when we tried to reserve a table. Ok. (That' s the first problem) the front desk is seriously confused because they don't communicate among them. The result was that they accuse customers to be thieves... More 

Was this review helpful? Yes
René B, General Manager at The Dylan, responded to this review

Dear Guest, Thank you for taking the time to share your experiences with us. Feedback from our guests is very valuable to us, that’s why we have been in direct contact with you already, to learn how you experienced our service and how we might improve it. Thank you for your time and we do hope to welcome you here... More 

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This UNESCO World Heritage Site is as historically significant as it is perennially popular. Whether you’re a history buff, architecture enthusiast, shutterbug, or fashionista, odds are you’ll find the Amsterdam you're looking for while roaming around the Grachtengordel (Canal Ring). A brilliant place to get lost in a moody meander and a key component to any sightseeing trip to Amsterdam, this area's major draws include the Anne Frank House, the Bloemenmarkt floating flower market, an enviable assortment of independent boutiques along De Negen Straatjes, and of course all of Grachtengordel’s lovely canals and bridges.
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