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InterContinental Amstel Amsterdam

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Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
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InterContinental Amstel Amsterdam
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InterContinental Amstel Amsterdam
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542 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

Located on the edge of Amsterdam City the intercontinental was absolutely amazing, you will pay a little more for accommodation but it is well justified and we'll worth it.Professional service from the moment you reach the front door, you will not go hungry with a luxurious breakfast overlooking the canal. Nothing negative to say about this hotel, everything was perfect.... More 

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you for taking the time to write a review about your stay at InterContinental Amstel Amsterdam. I am very happy to read that you had an amazing stay and that you enjoyed the outstanding service. Your compliments about our concierge Stefan makes me proud and I will definitely share it with him. Thank you once again and... More 

NY
Senior Contributor
40 reviews 40 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A beautiful hotel with first rate treatment by the staff. On the Amstel River with beautiful views from the bars and restaurants and some rooms. The rooms were old charm with modern amenities. The concierge desk went out of their way to help in any way.

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your wonderful review on TripAdvisor. I am beyond pleased to hear that you found Amstel Hotel to be beautiful and that you received the first rate treatment by our staff, especially our concierge. Our service is something we take great pride in, and I will surely share the compliments with the team. Thank... More 

Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed one night at the InterContinental Amstel Amsterdam in advance of our riverboat cruise from Amsterdam to Budapest. We had an excellent experience all the way around! The room, the staff, the riverside dining, the bar, etc -- all excellent! In particular, the concierge was great re suggesting things to do during our short stay (e.g., he secured tickets... More 

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took the time to share your experience at InterContinental Amstel Amsterdam. It is a pleasure to learn that you had an excellent experience, from our service to the dining and bar, as that is what we want to provide to our guests; and I am glad we succeeded. Your praising words about... More 

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Located on the intersection of the Amstel river and several canel junctions this hotel has a certain feel that it has withstood time. The operating brand might have changed over the years but the hotel has a magnificent setting and has a minimal cookie cutter feel for an IHG intercontinental hotel. Rooms wonderful Dutch decor with comfy furnishing. Drawback. I... More 

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you for taking the time to write a review of your stay at InterContinental Amstel Amsterdam. I am pleased to read that you found the setting magnificent, the rooms wonderful, and the staff to be helpful. The Amstel Hotel has definitely withstood time, being the first ‘Grand Hotel’ in the Netherlands. The hotel is indeed located only... More 

Edmonton, Canada
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent a week at the Intercontinental Amstel in a 2 story Penthouse Suite after being upgraded because of my Ambassador Status. If you look at a picture of the hotel it is basically the river facing, top level suite right in the middle of the building between the 2 domes. There is a small balcony that overlooks the Amstel River... More 

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for taking the time to write a detailed review about your stay at InterContinental Amstel Amsterdam. Your feedback is highly appreciated and I thank you for your suggestions regarding the minor repairs which you find necessary in your room. The technical department has immediately taken the action needed. We also thank you for your... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a 5 star hotel, located in an out of the way spot. Not a quick walk to the center of things, but the Tram system is half a block away, and the hotel sells tickets. Visiting here is the perfect way to enjoy a week in Amsterdam. A weekend isn't long enough. This city has 100 Museums alone.... More 

Was this review helpful? Yes 1
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you for taking your time to write this beautiful review on Tripadvisor. I am glad to read that you had a pleasant stay with us and that you liked the location of the hotel. The hotel indeed is located only 300 metres from the nearest tram- and metro station which brings you wherever you want. The museum... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This classic hotel by the Amstel offered us a great experience, full of charm, amazing service, five star amenities and so chic suite. Room service and breakfast are top notch. Thanks to every member of staff to have made our stay memorable.

Was this review helpful? Yes 1
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you for sharing your great experiences with us at InterContinental Amstel Amsterdam. I am delighted to read that you felt like a royal and that you received amazing service by our staff. It is something they take great pride in and I will share your compliments to them for making your stay memorable. Thank you once again... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the InterContinental Amstel for 2 nights recently during a weekend visit to Amsterdam to celebrate our upcoming wedding anniversary. The hotel is stunning throughout and the staff were probably the best we have experienced at any hotel. Everyone we had contact with was so helpful, friendly and attentive that we felt like nothing we... More 

Was this review helpful? Yes 3
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took time to share your beautiful experiences with us on TripAdvisor and your blog. I am glad that you enjoyed your two night stay in our hotel to celebrate the wedding anniversary. Your praising words about the staff make me proud and I definitely share your compliments with them. We aim to... More 

London, United Kingdom
Top Contributor
74 reviews 74 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a Grand Hotel with old world charm. Its a quite hotel thats fantastic to relax at and watch the world pass by. The lounge area is very nice and the staff are always helpful. The rooms and always clean and are just nice places to be.I have stayed here a good few times now and keep coming back.

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took the time to share your wonderful experiences with us on TripAdvisor. It is a pleasure to hear that you found the hotel to be quiet, relaxing, and clean. We take great pride in the historical charm of the hotel paired with providing excellent service. Thank you and we are looking forward... More 

Texas
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Amstel Hotel is wonderful. As soon as we checked in we knew this would be a great stay. The staff is wonderful and if you're not sure where to go or what to do, just ask them. We happened to catch a couple days with beautiful sun and hung out on the canal at the bar patio watching a... More 

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your wonderful review on Tripadvisor. I am happy to read that you had a great stay and that you received great service from our staff. I will definitely share your compliments with them, especially with Duncan, Peter and Albert. How wonderful that you enjoyed the canal view from the room but also from... More 

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