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InterContinental Amstel Amsterdam

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Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
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1 room 1 adult
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InterContinental Amstel Amsterdam
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660 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This was my third time at the Amstel Hotel and I am not really planning to come back after 3 times being disappointed. My first time was in 2008 at that time I was a Royal Ambassador and the room was dirty beyond believe dirty carpets all over stains shower not working and bad food in the restaurant and bad... More 

Helpful?
2 Thank centurion66
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your extensive feedback in our direct email contact and also on Tripadvisor. As expressed in our email we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with our staff and made the necessary changes as promissed. Sincerely, Anita... More 

Tel Aviv, Israel
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for three nights over a weekend with my wife. As an Intercontinental Ambassador benefit got to check in early at 12 noon and check out at 4pm - used both options. We chose a Junior suite which was spacious and had Amstel river view and street view. Worth a few extra Euros if you can afford it. Room had... More 

Helpful?
Thank Boaz Y
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for your beautiful words. It is an absolute pleasure to learn that you had so many great experiences with us during your stay, this is something all our staff takes great pride in. It was an honour for me to share all your wonderful compliments with the entire team. Thank you once again. We... More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely stunning place to stay, a little way out of the city center. Great place to easily walk or tram to the sights of Amsterdam. Historic hotel that has been well maintained in its original form. One of the more expensive hotels to stay in but lovely nonetheless.

Helpful?
2 Thank Sarah W
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is a pleasure to read all your kind words. Sincerely, Anita Bos General Manager More 

Fl
Level Contributor
278 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointing I really hate writing a bad review about any Intercontinental as is in my view the best of any Hotels around but my expectations probably where too high..but many problems a 5 star Hotel shouldn’t have. Check-in was cumbersome and cold , no smiles no happiness just business it’s all about minimizing costs and maximizing profits , IHG... More 

Helpful?
7 Thank uli1
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you for sharing your personal experience with the travel community also via TripAdvisor. I am sorry to learn you found your stay with us disappointing and I would like to offer my sincere apologies. We strive to make sure all our guests are satisfied with their stay, therefore; we have taken all feedback into account and there... More 

Taipei
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although this is hotel is a historic building, the condition is well renovated. This time, I got upgraded to a junior suite due to platinum member.The room is spacious for european standard. The room overlooking the great canal. In the afternoon, the sunshine make the room so heart worming in the freezing cold winter. Close to Metro station.

Helpful?
1 Thank taipeitongue
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, We appreciate your wonderful review very much. A great pleasure to learn that you had an enjoyable stay and that the room was to your liking. It is true that the Metro Station and other forms of public transport are just around the corner. Thank you very much for your kind words. We look forward to your next... More 

Amsterdam, The Netherlands
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Amstel Hotel is one of the most famous hotels in town, and rightly so. The views are great, so are the bar and breakfasts. Old fashioned and classy, the location is ideal and the beds are very comfortable. Expensive but and absolute must if you have the money and you're coming to Amsterdam.

Helpful?
Thank Emma H
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for your kind words. We appreciate your great compliments and are very happy to learn that you enjoyed your stay with us in Amsterdam. Your beautiful words about the views and the beds fill me with joy. Thank you once again and we look forward to your next visit. Sincerely, Anita Bos General Manager More 

Sydney, Australia
Level Contributor
399 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 1,570 helpful votes
5 of 5 stars Reviewed 4 weeks ago

AMSTEL HOTEL The InterContinental Amstel Hotel Amsterdam is for me one of the best hotels in the Netherlands. From the very moment you arrive the service is superb, from the doormen, the reception team and all the back office team members that I had communications with, they are all Marvelous. The very best and most professional section is the team... More 

Helpful?
Thank VangeInternational
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for sharing your wonderful experience with us on TripAdvisor. It is a pleasure to learn that you had a great stay with us and that you enjoyed the service provided by our staff. The entire team takes great pride in all your beautiful compliments, especially our colleagues at the concierge desk are filled with... More 

Scottsdale, Arizona
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Let me start by saying that this hotel is amazing in every possible way. Location is great, service is great, room are great! My wife and I really enjoyed our stay. You get top level service from check in to check out, staff is very nice and helpful and they pay attention to every detail. The hotel is situated in... More 

Helpful?
Thank Sirius_blk
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for your great review. Your compliments regarding the location, service and the room are very much appreciated and fill me with joy. It is true indeed that InterContinental Amstel Amsterdam is situated at the banks of the Amstel River and gives you the chance to easily navigate throughout the city of Amsterdam. It is... More 

South Africa
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If it is really good then I always prefer the old school feel of a classy hotel to the new more modern hotels and this certainly delivers in abundance. The interior decor is just stunning, lovely Dutch style wall paper in the rooms, beautiful luxurious carpets throughout the hotel, even into the elevators. The reception is Grand and welcoming like... More 

Helpful?
Thank Reviewer4477
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you very much for your wonderful review. We appreciate your writing very much. These praising words regarding our Front Office, Brasserie and A Bar fill me joy and it is with no doubt a true pleasure to learn that we made your Christmas experience a memorable one. Your compliments regarding our service and staff make us very... More 

Amsterdam
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

What perfect hotel and location to discover the city. The staf is excellent and very friendly. We were so lucky to be one of the first guests in the brand new Rembrand suite. What a great Dutch authentic style. The breakfast is the best with beautifull and pure products. We also had some chill time at the Spa (Roman style)... More 

Helpful?
Thank paulvdlinden
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear Guest, Thank you for your very kind words. It is an absolute pleasure to learn that you enjoyed our brand-new Rembrandt suite and that the style was to liking. Your compliments regarding the service and the friendly staff are all shared with them. Thank you once again for your great review and we look forward to your next visit.... More 

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Staying in Plantage & the East

Neighborhood Profile
Plantage & the East
The eastern edge of central Amsterdam provides visitors with the chance to imagine the city that Rembrandt called home (and to tour his historic house) while shopping like the thriftiest of locals at Waterlooplein’s massive flea market, or even enjoying a craft beer beside the tallest wooden windmill in The Netherlands. This verdant, serene, and stately part of town is home to Artis Royal Zoo, one of Europe’s oldest (and still best kept) zoos, and Hortus Botanicus, one of the oldest botanical gardens in the world. It's also an ideal setting for the Dutch outpost of St Petersburg’s Hermitage.
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