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InterContinental Amstel Amsterdam

5.0 of 5 Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
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InterContinental Amstel Amsterdam
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InterContinental Amstel Amsterdam
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467 reviews from our community

Traveler rating
    339
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    34
    9
    14
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65
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94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on short notice as it was the only 5 star hotel available. We were pleasantly surprised. My partner at the time preferring hotel D'leurope. The lobby is simply amazing (see photo) marble, pianos, attentive staff. The room was immaculate and cleaned to perfection, but still cosy not sterile. The bathroom was big and luxurious, so often they... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for writing this wonderful review. It is a pleasure to learn that you were pleasantly surprised and that you had a lovely stay with us in the Amstel Hotel. Also, that the room was to your liking with the big and luxurious bathroom. We aim to create a most comfortable atmosphere and that our... More

New Jersey
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an absolutely beautiful hotel on the Amstel River. It exudes elegance and class. When you walk in to the lobby you feel like you are in a palace with its soaring ceilings, abundant marble, grand staircase, balcony and arched columns. We were upgraded (american express) to a suite when we checked in that overlooked the river and main... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us and that you feel you received friendly welcoming service. It’s something our staff takes great pride in, so we value your feedback. I will pass your compliments on to them. Your enthusiasm about the elegant interior... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night and participated in a summit the next day. Fabulous hotel. Both the room and the meeting facilities. The price level is high but worth it. The room was perfect and with free wifi. Price for 1 coke in the minibar was 85 euros. That indicates the general price level. Great staff! Great location of the hotel.

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your positive review. I am glad that you enjoyed your stay with us and that you are enthusiastic about both the room and meeting facilities. We provide free Wi-Fi in our hotel to make our guests comfortable and feel like they are at home. I would like to correct the price for a... More

Dobbs Ferry, New York
Top Contributor
76 reviews 76 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very elegant and beautiful hotel with modern amenities and conveniences, including an indoor swimming pool and fitness room and wi-fi. Easy walking distance to some museums and restaurants. Nearby public transportation to other parts of the city. Our room was very lovely and spacious, but there were four steps between the entrance hall/bathroom area and the bedroom/sitting area, a nuisance... More

Was this review helpful? Yes 1
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took time to share your experiences with us on TripAdvisor. It is a pleasure to learn that you had a wonderful stay with us and that you enjoyed the hotel’s amenities and facilities. Also, that the location was of your convenience so you were able to easily visit museums and restaurants. We... More

Bonita Springs, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We took our daughters and spouses on a trip and arrived at the Intercontinental Amstel in the early morning and were allowed to check in early PLUS they gave us room upgrades to beautiful spacious suites! The restaurants and food were outstanding!! The best part was the efforts made by the Conscierge, Duncan, to find a replacement hose for my... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took time to share your wonderful experiences with us. It is a pleasure to hear that you and your daughters enjoyed your stay with us and that you loved your spacious suites. Also your enthusiasm about our restaurants and food makes me positive. I am really proud to learn that you received... More

New York City, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where to start....The Amstel is a total rip off. To consider the hotel 5 star is a joke. We were shown 3 different suites. All had stained rugs, dilapidated and uncomfortable furniture and tables and floors with stains etc etc. This hotel in no way compares to the "grand" hotels of Europe(ie Dorchester, Bristol etc). Clearly the owner has not... More

Was this review helpful? Yes 1
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your honest comment on Tripadvisor. I am glad that you received attentive and pleasant service from our staff. It is something they take great pride in and I will pass on your compliment to them. I regret to hear about your disappointing experience at the hotel product and would like to offer you... More

Cincinnati, Ohio
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Beautifully located hotel and overall nice. Service lapses - check in took forever, dry cleaning issues and poor followup, reminder on fruit basket etc etc will have me stay away from this property. Staff is pleasant enough but needs re-training. And to top it off their reminder to do a review does not work on an iPad. Could be MUCH... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took time to share your experiences with us. I am glad that you liked the location of the hotel and that your overall stay was nice. However, I regret the above situation and would like to offer you my apologies. We took notes about your comment regarding the service and discussed it... More

Lincoln, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As we are both disabled, we arranged for the hotel's airport transfer service which went very well, would do the same again. On arrival at the hotel, the staff were very welcoming, very friendly without being over the top. We had a river view room, loved it but spent so little time in it that perhaps we would not pay... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your nice review. I am glad to read that you enjoyed your stay in our hotel and that you feel received welcoming and attentive service. Also, that you loved your room with the river view. When the weather permits, it is wonderful to explore Amsterdam on a boat in the Amstel river or... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 14, 2014

We had a lovely stay at Intercontinental Amstel despite the hotel was quite busy in the weekend. The check-in was good and efficient. We were greeted by 2 friendly ladies and a charming young concierge staff. The only thing is that nobody at the front door (below the stairs) offered to help us carrying the suitcase. For us, it was... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, I appreciate the fact that you took time to share your wonderful experience with us. It makes me proud that you feel received friendly and helpful service by our staff members and that they contributed to a most enjoyable stay. They take great proud in it and I will pass on your compliments to them. Also, that you... More

1 review
3 of 5 stars Reviewed October 13, 2014

First off, the staff was very kind and accommodating. However, despite the kind words when coming and going, I thought the hotel was average at best. First of all I felt the hotel mainly catered to Dutch locals. It was difficult to find an open table at the outdoor lounge on Saturday or Sunday afternoon. All of the tables were... More

Was this review helpful? Yes
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor. I regret to hear about your disappointing experience at the hotel and would like to offer you my apologies for any discomfort that this may have caused to you. Your comments have our full attention and I discussed it with our departments involved. Our Operations Manager took notice of... More

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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Number of rooms: 79
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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