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All 345 Amsterdam hotels

Sofitel Legend The Grand Amsterdam

5.0 of 5 Hotel   |   Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
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Ranked #12 of 345 Hotels in Amsterdam
A recent review
5 of 5 stars reviewed 6 days ago
Astromarc The Woodlands, Texas
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1,374 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

I would like to issue a warning regading this hotel. Some years back I recived a Voucher for free of charge stay after some serious service issues and ever since I have tried to use the voucher at lest 5-6 times and beeing told there is no rooms available. However rooms can be booked on internet ! They issue these... More

Was this review helpful? Yes 1
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

It is correct that the vouchers we hand out are labeled with an expiry date. I am very sorry to hear that some of the dates you requested were not available in our system. Please allow me to respond that after I received your request yesterday I directly responded that we will honor your request and extend the validity of... More

The Woodlands, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I recently spent 4 nights at this wonderful hotel. The location, staff, and rooms were outstanding. We enjoyed everything about our stay. Loved that everything we wanted to do or see was within easy walling distance. We will return to this property.

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

It is a pleasure to read that you have enjoyed the convenience of the location of the hotel and I very much appreciate that you took the time to leave your comment on TripAdvisor. Thank you also for your kind words about our staff. We hope to welcome you back to Sofitel Legend The Grand Amsterdam in the near future.... More

Larne, United Kingdom
Top Contributor
344 reviews 344 reviews
65 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel in a very strategic area near Dam Square and handy for all the tourist attractions. There are very professional staff and the whole hotel looks upmarket and stylish. We had a canal facing room for my wife's birthday and they sent up some macaroons and biscuits which were very nice. The bed was extremely comfortable and the... More

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

It is delightful to read that you have enjoyed the service and the stylish ambiance in the hotel. Our signature Sofitel My|Bed is one of the best features in the room and I am happy to read that it made you feel comfortable! It is a pleasure to read that you think value for money is in place, and we... More

London
Top Contributor
88 reviews 88 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at this hotel. We were given a free upgrade to a suite, however we did have to wait a number of hours for this to be available. This was to be the only downside of the stay. The wait was worth it and the room was lovely. It was also kept very clean and well... More

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you so much for taking the time and effort to share your most kind words on TripAdvisor, this is very much appreciated by me and the rest of the team of Sofitel Legend The Grand Amsterdam. I am very happy to read that the upgraded suite was up to your satisfaction. Even though we are just of the main... More

Kansas City, Missouri
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably the nicest hotel I've ever stayed in anywhere. I stayed at the Sofitel Legend from May 1-5 and loved every day there. I had a superior room overlooking the canal in the rear - the hotel sits in between two quiet canals, and the room was superb. Roomy, clean, very well appointed with a beautiful bathroom with... More

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Your words truly inspire to continue to strive for the high standards we want to reach and I have shared your comments with the entire team. It is a real pleasure to read that you have enjoyed the historical and ancient character of the building and also the secluded garden with our signature ‘Princenhof Tulips’ that bright the garden up... More

St. Petersburg, Russia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Number one in Amsterdam! Great location ( bulldog is close) . Nice rooms. Good concierge service!!! Breakfast is good. In hotel one of the best restaurant /bridges/. Only one negative - overpriced!))))) Advice - book early!) and you will save money!

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

It is such a pleasure to read that you enjoyed the location of the hotel and that the concierge team have been able to guide you through your stay with us. I am also happy to read that you enjoyed our Michelin Star restaurant that is specialized in fish and sea food: ´Bridges, Inspired by Ron Blaauw’. I would like... More

Toronto, Canada
Top Contributor
50 reviews 50 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel very well located in the heart of Amsterdam. The amenities are superb including an outstanding breakfast. Everyone who works at this hotel is friendly and welcoming. We especially appreciated the outstanding concierge service, perhaps the best we have ever experienced anywhere. The concierge arranged for tickets to the Rijks Museum, the van Gogh Museum and... More

Was this review helpful? Yes 1
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Dear Mrs. Meloff, your kind words are a true pleasure to read. I am very grateful that you took the time to share your experience on TripAdvisor. I am mostly thrilled to read about the service that you received from our concierge team and that they were of great value during your stay. Our Cles d’Or Concierge team is trained... More

Geneva, Switzerland
Contributor
20 reviews 20 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

If you are a fan of high tea, save your money and skip it here. The Sofitel website gives its high tea such rave reviews that I thought it would be divine ... After all, this is a five star hotel in quite a sophisticated city. As a connoisseur of high tea (I love the London Ritz or Claridge's) I... More

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RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you for sharing your extensive feedback about your afternoon tea experience. We appreciate that you have taken the time to provide so many details so that we may improve upon the service that we offer at The Grand. I would however like to express my true disappointment regarding the entire high tea experience you had in our hotel. Therefore... More

Boston, Massachusetts
Top Contributor
64 reviews 64 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand in Amsterdam is a lovely, somewhat pretentious hotel with huge rooms, lots of amenities, and one that provides a lovely oasis of calm in the midst of a hustle-bustle city. Once you enter the courtyard the sounds of the city are behind you and you can retreat to the quiet of your spacious room. With high ceilings, a... More

Was this review helpful? Yes
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you very much for taking the time to leave your comments on TripAdvisor. It is a pleasure to read that you enjoyed the central location of the hotel, but that it felt like a little retreat in the hustle and bustle of the city centre at the same time as well. We appreciate your comment about our charming historical... More

Canterbury, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of days on a work incentive and found this to be the best hotel that I have stayed in on my trips to the Dam either for work or pleasure. The hotel is situated in the heart of the city near Dam square and has a nice courtyard where you enter. Very chic and up... More

Was this review helpful? Yes 2
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you very much for taking the time to leave your feedback on TripAdvisor. It is a true pleasure to read about your experience with us. I am happy to learn that the location was convenient for you and that you enjoyed our bar and its setting. Above all, I appreciate your kind words about the service that you received... More

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Additional Information about Sofitel Legend The Grand Amsterdam

Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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