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Sofitel Legend The Grand Amsterdam

Travelers' Choice award winner
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Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
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Sofitel Legend The Grand Amsterdam
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Sofitel Legend The Grand Amsterdam
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1,610 Reviews from our TripAdvisor Community

Traveler rating
    1,193
    280
    78
    38
    21
See reviews for
227
797
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231
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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Wigan
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked this as a treat for anniversary, and I have to say you know why you pay that little bit extra ! The staff are extremely well trained at dealing with you to the point of treating you like a VIP! Use the concearge service, they are a wealth of knowledge for everything ! The location couldn't be better. 5... More 

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Manchester
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We’ve stayed at several Sofitels over the years so we like the brand but this one was a bit disappointing. We might just have been unlucky with the room (446) and we regret not trying to change it right from the start. The bathroom was a strange affair which ran the length of the room in a narrow strip with... More 

Was this review helpful? Yes 1
Amsterdam, Nederland
Top Contributor
125 reviews 125 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was an incredible anniversary breakfast experience, the launch of our intended hotel breakfast tour. The service: tip-top, from arrival to departure. The food: perfect poached eggs, and the gluten free bread and croissants deserve a special mention. The venue: elegant, comfortable seating, lovely venue over the canal (at special request)

Was this review helpful? Yes
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

What a wonderful idea!…a hotel breakfast tour and what an honour to be the first hotel of that tour ! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our facilities, services and food at breakfast. We certainly look forward to welcoming you back in the very near future.... More 

Monmouth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staying in many hotels for business, it is always satisfying when you stay on personal trips. This hotel has everything from super savvy front desk to friendly bar staff. We were upgraded to a suite which was just massive, my son had his own room with a super comfy Z bed.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you for giving us a perfect score on Tripadvisor and for praising each area of your stay from staff helpfulness, to your room ! We really appreciate it and will not fail to pass your kind words on to the staff. We hope to welcome you back in The Grand in the near future ! With kind regards, Remco... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the reception personnel were courteous and service was excellent. The front desk personnel escorted us to our room and asked our permission to explain how "gadgets"worked. The hotel's location is central to downtown.

Was this review helpful? Yes 1
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

As you mentioned the location of the hotel is ideal and we all hope that you will come and stay with us once again soon. Also an extra thank you for leaving your comments about our reception and desk personnel ! Much appreciated. With kind regards, Remco Groenhuijzen General Manager More 

Yorkshire
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a long weekend at this hotel and it was absolutely incredible. The hotel is in an excellent location, near all amenities, but very peaceful at the same time! The staff were very welcoming and quickly upgraded us when they realised they had made a mistake with our restaurant booking. We stayed in an Opera suite (room 243)... More 

Was this review helpful? Yes 2
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you so much for your positive review ! Even after a mistake from our part, for which we sincerely apologize, we fortunately could turn it to the right. I am so glad to read that you enjoyed the hotel, your room, the bed and appreciated the butler service. And that you after all enjoyed the food and service in... More 

Perth, Australia
Top Contributor
57 reviews 57 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the best hotels I have ever stayed in. Room was small but the bed, oh so comfortable! Front desk and concierge were amazing. I had my bike with me and the staff were happy to assist with storage.

Was this review helpful? Yes 2
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Many thanks for your feedback following your reccent stay with us at Sofitel Legend The Grand Amsterdam. I was really happy to read that you enjoyed your stay with us and that we met your expectations. Please do come and stay with us again soon. Kind regards, Remco Groenhuijzen General Manager More 

Province of Malaga, Spain
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is centrally located. The staff is very friendly. High-grade and beautifully designed rooms. Great facilities in the hotel. The SPA and the GYM are a tad tiny, but with everything you need for a proper wellness treatment. I'd recommend the suites, as they are a lot more spacier than the rooms. The food at the Bistro is of... More 

Was this review helpful? Yes 4
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

I really do appreciate the time you took to leave your feedback following your stay at Sofitel Legend The Grand Amsterdam. I was delighted to read that you enjoyed your room and our SoSpa . I was really glad to read that you also enjoyed your dinning experience in the Bistro. All the team looks forward to welcoming you back... More 

Wiesbaden, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was great and service was wonderful! Nice rooms, however, a bit odd that I had to walk down to the bedroom (entrance, bathroom and closets are upstairs)...something to consider for physical disabilities/handicap. 1st. floor (street level rooms) are a bit noisy from traffic and pedestrians. I had to ask to change rooms.

Was this review helpful? Yes 3
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review

Thank you for taking the time to leave your review on Tripadvisor. Due to the historical nature of the buildings of the hotel, all rooms are slightly different in size and lay-out, hence the split-level bedroom you stayed in. However, we do understand your concern, so please do not hesitate to contact us directly next time you wish to stay... More 

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