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Htel Amstelveen

4.0 of 5
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Laan van de Helende Meesters 421, 1186 AL Amsterdam, The Netherlands
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1 room 1 guest
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Htel Amstelveen
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (128)
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    (29)
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    (43)
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    (31)
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    (25)
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1 review
2 of 5 stars Reviewed 1 week ago

Facilities are fine. Internet service was terrible. There are multiple networks available but all have a poor signal. The only place I received wifi strong enough to load my email in under 5 minutes was the bathroom. I spoke with other visitors and they confirmed the need to reconnect to various networks frequently. I realize the length of time to... More 

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Moscow, Russia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

1)Furniture. The furniture is laminated crap as usual in average hotels although we had one cosy chair - the only comfortable piece in the room. Star of the design idea here is IKEA PU-leather sofa that is cold when its cold outside and sticky and hot when its hot. Twin beds kept sliding away from the wall and from each... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for almost 3 weeks. Places is good, you can find many Indians here and also secured. But one thing I found is front office guys talk little blunt. And they try to avoid your room clean as much as possible. I had to ask them not less than 3 times, then they cleaned my room. And about... More 

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Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Vinay_Patil, Thank you for taking the time in writing a review. We are very glad to see that you found your way around. Thank you for sharing your feedback with us, as this is extremely helpful in our quest to ever improve our product. Please know that we will discuss your comments about Resident Service Desk with the rest... More 

Kolkata (Calcutta), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2015

I am staying in Htel for 2 weeks. Amenities are very good. A complete value for money. Apartments are well decorated and having most of the gadgets and utensils required in everyday life. Only I expected more frequent cleanup of rooms, at least twice a week

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Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Satrups, Thank you for your review and of course for choosing Htel serviced Apartments as your temporary home abroad. We are very glad to see that you are enjoying your stay. Please know that additional cleaning of your apartment is available upon request and comes with a surcharge. We hope you enjoy the rest off your stay. Kind regards,... More 

London
2 reviews
3 of 5 stars Reviewed July 6, 2015

I think the staff were fantastic here at Htel. They were polite, helpful, smart and patient, not just with me, but I witnessed this level of professionalism displayed to the variety of guests that stayed here. I also thought the hotel is located close enough to business centers and the main parks, which was an added bonus. Unfortunately there were... More 

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Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Ads888, First of all we would like to thank you for taking your time in writing a review. We will pass on your positive note about our Resident Service Staff to the team. We regret to hear that the state of your apartment was not up to our standard and are currently looking into it as well as your... More 

Chennai (Madras), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 3, 2015

It is not at all worth for what we pay. The room cleaning is only once a week and they expect you to maintain and clean as if it is your apartment not a serviced apartment. Few of the reception staffs are not at all easy going, they are just bothered about you pay the rent and that's it. Biggest... More 

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Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Panditrock, First of all we would like to thank you for taking the time in writing this review. We regret to read that you did not find your stay worth the pay. We would like to use this occasion to respond to a few of your comments. The apartment is cleaned once a week (as mentioned during check-in, on... More 

Herzlia, Israel
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 2, 2015

Apartment hotel, including everything you need in order to fix a meal by yourself. Hotel services include a minimalistic gym; swimming pool and dry and wet sauna (great!). Located a bit off the mess so it is more directed to business travelers and would not accept less than a week booking.

Was this review helpful? Yes
Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Dalmoz, Thank you for taking the time in writing a review and lovely to see that you found your way around. We look forward to receiving you again in the near future. Kind regards, Katrien Snoep & the Htel Team More 

Amstelveen, The Netherlands
1 review
3 of 5 stars Reviewed May 1, 2015

The rooms are pretty good for the price in this place, and I haven't had any issues with the service, but there are a few VERY important things missing here. First, the wi-fi is terrible. Good luck having a Skype call that doesn't break up every few words between the hours of 5:00 PM an 10:00 PM. And streaming video... More 

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Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear William H, Thank you very much for choosing Htel and taking the time in writing this review. We are glad to see that you were pleased with your apartment and additional services. We regret to see that you experienced difficulties with our wi-fi connection. Our Technicians have started the talks with the internet provider to look at the bandwidth,... More 

New Delhi, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 1, 2015

I had an extended stay at Htel - and my stay was pleasant & the main reason for choosing this place was to have an economical place with Kitchen. To begin the good things: The frontdesk was always helpful (open 24x7) and helped with the correct information / needs. The apartment itself is nice and clean & equipped with all... More 

Was this review helpful? Yes
Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Shirishkasa, First of all we would like to thank you for your review and of course for choosing to stay with Htel Serviced Apartments. Very great to see that you were satisfied with your apartment and the front desk +staff. We regret to read that the location wasn’t living up to your expectation. It is correct that there is... More 

1 review
5 of 5 stars Reviewed March 18, 2015

Located in Amstelveen, very close to Metro/Bus stations and walking distance to shopping center. Pet friendly and very friendly and minimally intrusive staff. Good quality serviced apartment with all essentials.

Was this review helpful? Yes
Katrien S, General Manager at Htel Amstelveen, responded to this review

Dear Shravan R, Thank you for taking the time in writing a review and of course choosing Htel Serviced Apartments. We hope to have you stay with us again in the near future and wish you all the best. Kind regards, Katrien Snoep & The Htel Team More 

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