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Acostar Hotel

2.0 of 5 Kerkstraat 45-49, 1017 Amsterdam, The Netherlands
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Acostar Hotel
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Acostar Hotel
Acostar Hotel
Acostar Hotel
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297 reviews from our community

Traveler rating
    24
    96
    95
    43
    39
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20
143
21
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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There are newer reviews for Acostar Hotel
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

The rooms are small as some of the reviews said, but for the price we got we did not expect the Presidential Suite. The bed was amazing, bathroom was new and clean. The location of the hotel is perfect as we were able to walk everywhere. Also easily accessible from the airport. Took the train and from the train station... More 

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London
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 28, 2014

I was on the top floor at the rear, which was a lot of stairs as there is no lift. on the first night i realised it was a blessing in disguise as the road outside the front is very lively late into the night, so could affect light sleepers on lower floors or at the front of the hotel.... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed August 16, 2014

I am unsure where to start. This was easily my most disappointing hotel experience in the last 10 years. On arrival we were greeted by a disinterested member of staff who checked us in to room 103 in the basement. This room had no windows and the only natural light was from a small hatch door that opened up to... More 

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1 review
1 of 5 stars Reviewed August 15, 2014

where do i start .....room was tiny like a box , carpet was dirty an had so much dirt and dust round the sides , moved the beds away from the wall and it was just filfthy. walls needs a good paint , curtains needed washing as you shock them and dust fell down...dust all over the small table and... More 

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Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

Stayed two nights over a weekend period. very good location in the heart of Amsterdam. Upon arrival not very clean reception. Rooms unclean- dust everywhere- floor not clean Bathroom smelt damp Toilet roll from previous owner not changed to a full roll Had to ask member of male staff 3 times for wi-fi code and very rudely gave me answer... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 4, 2014

I will start with the good point, the location is great with easy access to many places. There is a tram stop within 2mins walk. Now on to the bad ones, the service was very bad, The girl behind the desk was very rude. We got blamed and charged for a door fault that was just down to their system... More 

Was this review helpful? Yes 1
Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 31, 2014

We spent 4 nights in this hotel. the location is very good however the service was bad. The hotel is pretty dirty, except one employee the employees were not friendly. Although they say they have Wi Fi it was not working 4 days long.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 16, 2014

Only spent a single weekday night here, and that was more than enough for me. I had a tiny pokey little room on the 4th floor above the street. It was noisy at night and I had a very disrupted sleep, the room was too stuffy and hot to close the window, and also the lack of A/C. The bedding... More 

Was this review helpful? Yes 1
Aljezur, Portugal
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

Booked this through another site, turned up, breakfast no longer included, no longer a bargain. Not sure who was at fault. Very Dutch place - staff with a great sense of humour and all appeared to be off a film set. And actually completely unhelpful. Owner, who did not fit my description of the other staff, having a very unpleasant... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 26, 2014

I wish I had read the TripAdvisor reviews before booking at the Acostar. We shared the same experiences as many, many other people. Ridiculously tiny rooms, hot water not working or, at best, tepid, wifi out of order. The rooms had not been vacuumed effectively. Worse still, the owner (who is not Dutch) ridiculed my complaints and then made screamed... More 

Was this review helpful? Yes 1
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Additional Information about Acostar Hotel

Address: Kerkstraat 45-49, 1017 Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Price Range (Based on Average Rates): $
Hotel Class:2 star — Acostar Hotel 2*
Number of rooms: 30
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