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All 345 Amsterdam hotels

Novotel Amsterdam City

4.0 of 5 Hotel   |   Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
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79%
Ranked #83 of 345 hotels in Amsterdam
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
vince a mtarfa malta
  • Overview
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1,342 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Lobby and restaurant are nice and check in staff friendly. Rooms are basic and really nothing special however very quiet once you close the window considering the hotel is located on a main road. Ordered room service one night and the food we got was terrible. I stayed in many hotels all over the world but this was the worst... More

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mtarfa malta
Top Contributor
122 reviews 122 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I canonly say that the hotel is very clean and it is also very quiet. The location is just out of Amsterdam centre and you can easily get there by tram 4 or metro 51. The reception also offers tram and metro tickets for up to 48 hours. Breakfast is nice and so is the buffet dinner, although the dessert... More

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Athens, Greece
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 3 days and 2 nights and were disappointed to leave. There's coffee waiting for you in your room and free internet access (although the signal is failing at some rooms like ours). The morning buffet was one of the best ever with every thing one may want, and the location is ideal as there's a tram right... More

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Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Kate P, Thank you very much for taking the time to write a review on TripAdvisor. I am glad to read you had a wonderful stay with us. Except regarding the signal of our WIFI. My sincerest apologies for that. Nice to read you will visit Novotel Amsterdam City again. Hopefully we could welcome you back in the nearest... More

Ashford, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last week as part of a little trip around Holland. The hotel is lovely and modern, the restaurant was really nice, breakfast buffet was one of the best I have had in a hotel and the staff generally were very helpful. The first night my son was supposed to be sleeping on the sofa bed but he... More

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Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear sunseeker1974, Thank you for taking the time to write a review on TripAdvisor. I am sorry to read you and your family did not have a good night sleep. Please allow me to express my sincerest apologies. At this moment we are testing new beds/mattresses/pillows etc. Before the end of the year we will have new beds in all... More

Seymour, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights. The location is slightly out of the inner city, but close to trams and the subway to take you downtown. We upgraded to an executive room on the 15th floor. The room itself was no bigger, but the minibar and wifi were included. The view was nice, but really not worth the price. The... More

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Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear KarinT72, Thank you very much for taking the time to write such a detailed review on TripAdvisor. I am sorry to read you did not have a personable experience. I can understand this is below your (and also mine) expectations. My sincerest apologies for this. Regarding the check in and check out; we have the option to do that... More

Kandy, Sri Lanka
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We a family of three stayed at the hotel for four nights. This facility is excellent and one of the best places we have stayed. Starting from the location which is just 20- 30 minutes to Schipol Airport, 15-25 minutes to the Central station .Tram 4 or Metro 51 takes approx 30 minutes to 15 minutes respectively. There are taxis... More

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Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Niluka72, Thank you very much for taking the time to write a review on TripAdvisor. This is very much appreciated. Good to read you had such a wonderful stay with us! Hopefully we could give you the same, or even better, experience in the nearest future! Best regards, Dirk B. General Manager More

Waringstown
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here early 2013 and found it very decent for the price. Nowhere we looked at was particularly cheap but we got ourselves a good deal here. Breakfast was brilliant, plenty of selection. The hotel is slightly out of the city, but a couple of minutes walk brings you to the tram station which you can take into the city... More

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Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear coly09, Thank you for taking the time to write a review on TripAdvisor. I am glad to read you had a good stay with us. Hopefully we could give you the same, or even better, experience in the nearest future! Best regards, Dirk B. General Manager More

england
Contributor
18 reviews 18 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Dutch are extremely clean people, but this hotel is filthy. Hair all over the bathroom floor and sink and just grubby and made us feel sick. We won't be going again, there are too many other lovely choices in and around Amsterdam. Also breakfast was cold every morning and plates not cleared.

Was this review helpful? Yes
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear discerning21, Thank you for taking the time to write a review on TripAdvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More

Perth
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

If your looking to waist your Holliday standing in a lobby then this is the hotel for you. On arrival most of the staff were walking around while only 2 out of 6 counters were serving clients. This made the check in time horrendously long and painful. By the time my partner and I got served we still had to... More

Was this review helpful? Yes
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Jaz M, Thank you for taking the time to write a review on TripAdvisor. . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that... More

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Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Amsterdam City 4*
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#45 Family Hotel in Amsterdam #47 Luxury Hotel in Amsterdam #58 Business Hotel in Amsterdam #68 Romantic Hotel in Amsterdam
Hotel Class
Official Description (provided by the hotel)
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
Number of rooms
611

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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