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All 38 Maastricht hotels

Bastion Deluxe Hotel Maastricht / Centrum

4.0 of 5 Hotel   |   Boschstraat 27, 6211 AS Maastricht, The Netherlands
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Bastion Deluxe Hotel Maastricht / Centrum
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Ranked #26 of 38 Hotels in Maastricht
A recent review
3 of 5 stars Reviewed October 27, 2013
leo707 Chester, United Kingdom
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153 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Bastion Deluxe Hotel Maastricht / Centrum
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Chester, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 27, 2013

Having stayed several times in the past, due to its convenient location, the somewhat tired standard of the rooms was not something new and to be fair, for the price, the hotel provides reasonable value for money by Maasticht standards. Limited facilities but adequate for short stay and staff are friendly. A disappointment this time though were the confusing signals... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More 

Bucharest, Romania
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 6, 2013

I will be very specific in my review just to make it very objective. Starting from expectations I have to mention that when you book into a 4* property you expect certain room size and quality as well as amenities such bar, restaurant, gym etc. When for a single room or double room you get a room with 4 permanent... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More 

redditch
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2013

We had a 2night stay here last weekend. We enjoyed the proximity to the Markt square,just a 3/4 minute walk.The room was clean and modern with a new bathroom,there is a nice bar where you could get a late drink,and staff were friendly.We didn't eat in the hotel,we thought the breakfast was slightly expensive with plenty of cafes nearby.A minor... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep.... More 

Oslo, Norway
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 10, 2013

There is nothing "deluxe" about this hotel. The reception area is friendly enough, but the room we got had seen its good days ages ago. Charges for use of the parking facility, which I suppose is fair enough. It does, however, also charge €15 per person (and child) for breakfast, which is such a negative bore - especially when the... More 

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More 

Top Contributor
57 reviews 57 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 15, 2013

Hotel is located adjacent to the bassin area, a redeveloped small "marina" with moorings for boats and quayside cafes and restaurants. It is a 3 minute walk upto the Markt square and a further 5 minutes to the Vrijthof for a wonderful selection of open air restaurants and cafes. Room was usual business standard, functional rather than design oriented. Air... More 

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again in one of our hotels. With kind regards, Maik Willems More 

Cairo
Top Contributor
53 reviews 53 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 14, 2013

Maastricht is small and can be easily walked or cycled, but this hotel is close to the river, the town square and charming cobblestone sidestreets that lead to it that are dotted with boutiques, restaurants, cafes and the Basilica. The rooms are spacious but completely basic. The toiletries offered are limited to tiny tubes of hand soap and bath gel... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again in one of our hotels. With kind regards, Maik Willems More 

Troon, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2013

Merits a 2 star, dirty, shabby hotel with unfriendly staff. Rooms dirty, reception area had dirty dishes. We had booked 3 nights and immediatley asked for a refund which they refused. No refund - total scam! We booked into a hotel a block away for the same rate but far superior!

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

UK
Top Contributor
57 reviews 57 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 26, 2013

We stayed here for a long weekend in Maastricht. The rooms are utterly basic, just enough room for a moderate sized double bed, but not big enough to make much room for sitting in the two chairs, which are not designed for comfort. We ate out, every meal, because the Markt square is a two minute walk and offers a... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Limerick, Ireland
1 review
5 of 5 stars Reviewed July 15, 2013

We stayed here for 4 nights in June and couldn't really fault it. While it's definitely not a 4 star it was clean and wasn't missing anything. The rooms weren't massive, about what you'd expect in a European city. The location is excellent, less than a 5 minute walk to the Vrijthof. Staff were fairly friendly. Would definitely stay again.

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again in one of our hotels. With kind regards, Maik Willems More 

Yonkers, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 11, 2013

We had a very good stay here and would have happily stayed longer. A "5" rating might be a bit generous, 4.75 might be more realistic, but for a large chain hotel it is very good indeed. Our rooms were very clean, sensibly furnished and designed, and the beds were quite comfortable. The furniture may not have been elegant, but... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again in one of our hotels. With kind regards, Maik Willems More 

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Additional Information about Bastion Deluxe Hotel Maastricht / Centrum

Address: Boschstraat 27, 6211 AS Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Hotel Maastricht / Centrum 4*
Number of rooms: 123
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum
Hotel Style:
#13 Luxury Hotel in Maastricht

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