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All 38 Maastricht hotels

Bastion Deluxe Hotel Maastricht / Centrum

4.0 of 5 Hotel   |   Boschstraat 27, 6211 AS Maastricht, The Netherlands
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Bastion Deluxe Hotel Maastricht / Centrum
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41%
Ranked #25 of 38 hotels in Maastricht
A recent review
3 of 5 stars reviewed 4 days ago
nannysue berkshire
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154 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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berkshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

What a shame the management uses the excuse that "the price fluctuates with the demand" for charging such a high price. We stayed in a Premier Inn next to St Pancras Station in London to get the early Eurostar and paid half the daily rate of this hotel. It had all the same facilities and the rooms were of a... More

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Luxembourg City, Luxembourg
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We paid 275€ for one night in a two-beed room, ok it was André Rieu's concert but for such a price we expected more. Furniture, decoration, the whole atmosphere is old and used. Positive is the central place, the hotel is clean and personal staff is nice too, but to give such an hotel a name of Deluxe is hilarious.

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Ascot, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for visiting the centre of Maastricht. Public Car park close by and everything is within walking distance. Rooms comfortable and immaculately clean. Breakfast is continental style but good selection. Would not have called the hotel 'Deluxe' but was certainly very nice and we would definitely stay there again if we find ourselves back in Maastricht.

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Skopje, Republic of Macedonia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is close to the center, it looks more like a student hostel. The breakfast is rather expensive for what you get, The rooms are poorly equipped, but clean. If you need a slip, don't expect to get it during weekend since there are cheerful parties in neighboring cafes.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Elena S, We would like to thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our guests leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apologies for the dissatisfaction you experienced during your stay and we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2014

My wife and two small children stayed one night to check out Maastricht as part of a bigger journey. The rooms were clean and comfortable and we all slept well. The location is great, all the tourist spots were close walk by. The hotel is a 15min - 20min walk from the main train station. This hotel is not a... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Sam Z, Whilst we are pleased with the good comments, we really value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we always strive for excellence in customer service, we are keeping guest satisfaction as our top... More

Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 30, 2014

Horrid hotel in urgent need of improvements. Staff were nice but the hotel is a 2 or 3 star. There was a damp musty smell and my room was atrocious with a shower which only knows very hot or very cold water. Avoid

Was this review helpful? Yes 1
BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Deluxe Hotel Maastricht Centrum. Reading your comments, we felt disheartened and we would like to apologize for this. Your comments are important to us and will be used to further develop... More

Kingston upon Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

Its not really a deluxe hotel. Its just one with basic amenities and service. The room was clean and the personnels friendly. It was convivial and found near the city centre. However the rate seems to b high for the service.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Maastricht-Centrum. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We would like to apologize for the fact that the hotel did not meet your... More

Brooklyn, NY
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 14, 2013

I'm a frequent traveler and stay in hotels all over the world. The Bastion is a basic accommodation--on a par with a slightly dated Holiday Inn in the United States or many Thistles in the UK--older decor, plain but clean. It is a perfectly comfortable place to stay in Maastricht, but it is certainly not deluxe, nor would it be... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

Chester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 27, 2013

Having stayed several times in the past, due to its convenient location, the somewhat tired standard of the rooms was not something new and to be fair, for the price, the hotel provides reasonable value for money by Maasticht standards. Limited facilities but adequate for short stay and staff are friendly. A disappointment this time though were the confusing signals... More

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Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

Bucharest, Romania
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 6, 2013

I will be very specific in my review just to make it very objective. Starting from expectations I have to mention that when you book into a 4* property you expect certain room size and quality as well as amenities such bar, restaurant, gym etc. When for a single room or double room you get a room with 4 permanent... More

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

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Additional Information about Bastion Deluxe Hotel Maastricht / Centrum

Address: Boschstraat 27, 6211 AS Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Hotel Maastricht / Centrum 4*
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#11 Luxury Hotel in Maastricht
Hotel Class
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Maastricht/Centrum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers wellness facilities, which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Maastricht/Centrum is located in the centre of Maastricht. Maastricht knows twenty ages of history, that are still visible in the town centre. The churches, treasure rooms and houses show a rich history, together with the city walls and the tunnels. From the hotel cities like Liege and Aachen are well accessible. Rooms The hotel has 115 comfortable deluxe rooms, 4 family rooms and 4 suites. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The family rooms have the same facilities as the deluxe rooms, but there are 4 individual beds. The suites are more spacious and are extra fitted with 2 separate beds and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 
Number of rooms
123

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