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All 37 Maastricht hotels

Bastion Deluxe Hotel Maastricht / Centrum

4.0 of 5 Hotel   |   Boschstraat 27, Maastricht 6211 AS, The Netherlands
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Bastion Deluxe Hotel Maastricht / Centrum
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41%
Ranked #23 of 37 hotels in Maastricht
A recent review
3 of 5 stars reviewed 3 weeks ago
Elena S Skopje, Republic of Macedonia
  • Reviews (150)
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  • Room tips (11)
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150 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Skopje, Republic of Macedonia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is close to the center, it looks more like a student hostel. The breakfast is rather expensive for what you get, The rooms are poorly equipped, but clean. If you need a slip, don't expect to get it during weekend since there are cheerful parties in neighboring cafes.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and two small children stayed one night to check out Maastricht as part of a bigger journey. The rooms were clean and comfortable and we all slept well. The location is great, all the tourist spots were close walk by. The hotel is a 15min - 20min walk from the main train station. This hotel is not a... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Sam Z, Whilst we are pleased with the good comments, we really value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we always strive for excellence in customer service, we are keeping guest satisfaction as our top... More

Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 30, 2014

Horrid hotel in urgent need of improvements. Staff were nice but the hotel is a 2 or 3 star. There was a damp musty smell and my room was atrocious with a shower which only knows very hot or very cold water. Avoid

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Deluxe Hotel Maastricht Centrum. Reading your comments, we felt disheartened and we would like to apologize for this. Your comments are important to us and will be used to further develop... More

Kingston upon Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

Its not really a deluxe hotel. Its just one with basic amenities and service. The room was clean and the personnels friendly. It was convivial and found near the city centre. However the rate seems to b high for the service.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Maastricht-Centrum. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We would like to apologize for the fact that the hotel did not meet your... More

Brooklyn, NY
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 14, 2013

I'm a frequent traveler and stay in hotels all over the world. The Bastion is a basic accommodation--on a par with a slightly dated Holiday Inn in the United States or many Thistles in the UK--older decor, plain but clean. It is a perfectly comfortable place to stay in Maastricht, but it is certainly not deluxe, nor would it be... More

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Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

Chester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 27, 2013

Having stayed several times in the past, due to its convenient location, the somewhat tired standard of the rooms was not something new and to be fair, for the price, the hotel provides reasonable value for money by Maasticht standards. Limited facilities but adequate for short stay and staff are friendly. A disappointment this time though were the confusing signals... More

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Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

Bucharest, Romania
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 6, 2013

I will be very specific in my review just to make it very objective. Starting from expectations I have to mention that when you book into a 4* property you expect certain room size and quality as well as amenities such bar, restaurant, gym etc. When for a single room or double room you get a room with 4 permanent... More

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Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

redditch
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2013

We had a 2night stay here last weekend. We enjoyed the proximity to the Markt square,just a 3/4 minute walk.The room was clean and modern with a new bathroom,there is a nice bar where you could get a late drink,and staff were friendly.We didn't eat in the hotel,we thought the breakfast was slightly expensive with plenty of cafes nearby.A minor... More

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Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep.... More

Oslo, Norway
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 10, 2013

There is nothing "deluxe" about this hotel. The reception area is friendly enough, but the room we got had seen its good days ages ago. Charges for use of the parking facility, which I suppose is fair enough. It does, however, also charge €15 per person (and child) for breakfast, which is such a negative bore - especially when the... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Senior Contributor
39 reviews 39 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 15, 2013

Hotel is located adjacent to the bassin area, a redeveloped small "marina" with moorings for boats and quayside cafes and restaurants. It is a 3 minute walk upto the Markt square and a further 5 minutes to the Vrijthof for a wonderful selection of open air restaurants and cafes. Room was usual business standard, functional rather than design oriented. Air... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again in one of our hotels. With kind regards, Maik Willems More

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Additional Information about Bastion Deluxe Hotel Maastricht / Centrum

Address: Boschstraat 27, Maastricht 6211 AS, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Hotel Maastricht / Centrum 4*
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#11 Luxury Hotel in Maastricht
Hotel Class
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Maastricht/Centrum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers wellness facilities, which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Maastricht/Centrum is located in the centre of Maastricht. Maastricht knows twenty ages of history, that are still visible in the town centre. The churches, treasure rooms and houses show a rich history, together with the city walls and the tunnels. From the hotel cities like Liege and Aachen are well accessible. Rooms The hotel has 115 comfortable deluxe rooms, 4 family rooms and 4 suites. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The family rooms have the same facilities as the deluxe rooms, but there are 4 individual beds. The suites are more spacious and are extra fitted with 2 separate beds and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 
Number of rooms
123

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