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All 38 Maastricht hotels

Bastion Deluxe Hotel Maastricht / Centrum

4.0 of 5 Hotel   |   Boschstraat 27, 6211 AS Maastricht, The Netherlands
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Bastion Deluxe Hotel Maastricht / Centrum
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Ranked #26 of 38 Hotels in Maastricht
A recent review
3 of 5 stars reviewed 3 days ago
Lewis H Ross-on-Wye, United Kingdom
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145 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ross-on-Wye, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If it wasn't for the location I would not recommend this hotel. The breakfast is poor, the rooms are... Ok...there is no laundry! Which is a nightmare for longer stays. Some of the staff are brilliant, one girl in particular (I can't remember her name) she is fantastic, friendly and always eager to help. The food in the evening as... More

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Sint-Gillis-Waas, Belgium
Top Contributor
70 reviews 70 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having been at this hotel, I cannot understand the negative reviews. OK, so the room isn't as big as a dancing hall. You could even say it is a bit basic. But the bed is good; everything is clean and you get a quiet night's rest. You don't stay at a hotel to admire the inner side of the room.... More

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed here with my partner for 5 nights in September. While the hotel itself is quite basic, it is clean and in a really good location. We found the staff to be fine, not very friendly, but they weren't rude for the first part of the stay. However, towards the end of our stay, a personal item went missing... More

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York, United Kingdom
Top Contributor
55 reviews 55 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a nice enough place and is a great location for exploring maastricht. The rooms are a little basic and could do with being renovated to a higher standard but I slept well despite not being massively impressed. The staff were really friendly and helpful and really made our stay worthwhile by helping us with directions and what... More

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BastionHotelGroep, Guest Relations Manager at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Brian, Thank you for staying with us at the Bastion Deluxe Hotel Maastricht Centrum and for the feedback regarding your stay with us. We are pleased to hear your kind comments about the hotel and our staff. We are looking forward to welcome you again in one of our hotels! With kind regards, Team of the Bastion Hotel Groep. More

Maidstone, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed for two nights in August 2014. Efficient and functional but lacked warmth, staff were friendly enough although I found the waiter in their restaurant rude. Room was ok, decent size and bed was comfortable. Not much wardrobe space which could be a problem if staying longer. Maastricht is a beautiful place and I am lucky that my daughter is... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear DaveClev, We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Deluxe Hotel Maastricht / Centrum. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you... More

kent
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2014

Just stayed here for a weekend with my wife initial impressions weren't that great, no nice welcome just boldly told you can't check in yet and leave your bags in a room next to the bar, came back 1 hour later and checked in without a hitch, room wasn't big but had a bed, clean sheets , plenty of wardrobe... More

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SWINDON
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

We booked this hotel really as there weren't many others to choose from. When Andre Rieu performs his summer concerts in his home town there is not room to swing a cat anywhere, let alone get a reasonably priced hotel room! The hotel was about a 10 minute walk on the flat from the Vrijthof and 5 minutes from the... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear IMIGHTSwindon, We want to thank you very much for your stay at the Bastion Deluxe Hotel Maastricht / Centrum and for thereview. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! Thank you very much for that. We also would... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2014

We travelled to Maastricht for one night to see Andre Rieu in concert. This hotel was superbly located for us and a very comfortable stay for the four of us in one room. Great value for the money we spent!

Was this review helpful? Yes 1
BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Suzy8888, Thank you for sharing your feedback regarding your stay with us at the Bastion Deluxe Hotel Maastricht / Centrum. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you loved your stay ! The Bastion... More

berkshire
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

What a shame the management uses the excuse that "the price fluctuates with the demand" for charging such a high price. We stayed in a Premier Inn next to St Pancras Station in London to get the early Eurostar and paid half the daily rate of this hotel. It had all the same facilities and the rooms were of a... More

Was this review helpful? Yes 1
BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear nannysue, We would like to thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our guests leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apologies for the dissatisfaction you experienced during your stay and we regret... More

Luxembourg City, Luxembourg
Top Contributor
53 reviews 53 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 19, 2014 via mobile

We paid 275€ for one night in a two-beed room, ok it was André Rieu's concert but for such a price we expected more. Furniture, decoration, the whole atmosphere is old and used. Positive is the central place, the hotel is clean and personal staff is nice too, but to give such an hotel a name of Deluxe is hilarious.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Nelly W, Thank you very much for sharing your experience with us. We highly value your view and feedback, as this allows us to constantly improve the service we provide. We hope you had a lovely weekend at the concert of Andre Rieu and your time in Maastricht. Your comments are being shared with the management of the Bastion... More

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Additional Information about Bastion Deluxe Hotel Maastricht / Centrum

Address: Boschstraat 27, 6211 AS Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Hotel Maastricht / Centrum 4*
Number of rooms: 123
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum

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