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Bastion Deluxe Hotel Maastricht / Centrum

Boschstraat 27, 6211 AS Maastricht, The Netherlands
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Bastion Deluxe Hotel Maastricht / Centrum
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Ranked #23 of 38 Hotels in Maastricht
A recent review
4 of 5 stars reviewed 2 weeks ago
Kathy W Portsmouth, United Kingdom
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164 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very clean hotel which gave good value for money. Booked last minute and quite impressed ideal location for the city centre, clean and tidy, also had a clean and fresh smoking room so you didn't have to stand outside the hotel. A downside was the parking facility this was a short distance from the hotel and accessed via a... More 

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Antwerp, Belgium
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2015

As the previous reviewer said: Average European Hotel. The rooms were quite cold but if you needed to warm them up I suggest to put the jet engined powered airco on before sleeping. The breakfast is quite good (way better than any other buffets). Respect to the night staff handling rude customers, the bar, the front desk and all with... More 

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Alonsolicious, We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Hotel Maastricht / Centrum. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you have... More 

Leicester, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 7, 2015

The hotel is a trypical european hotel, bedrooms are pretty standard, two single beds pushed together id you want a double. Breakfast is okay, good selection, omlettes made to order. The staff are great though, Nicole and Mandy, both very helpful and fun to chat to when your having a beer at the bar.....they'll keep you there all night drinking

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear Wherestay, Thank you for sharing your feedback regarding your stay with us at the Bastion Hotel Maastricht / Centrum. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you loved your stay and that the staff... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2015

Had a very great deal via a website, so the room price was ok... Had a good nights get there... Very near the center town, with a good parking, and the reception area is nice with pool table and so.. Staff friendly... Pretty good stay... I recommend it

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Maastricht / Centrum, responded to this review

Dear PatoPasto, We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Hotel Maastricht/Centrum. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you have enjoyed your... More 

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 27, 2014

The hotel is of good quality, staff professional and friendly, giving advice on whereabouts when asked. The rooms are comfortable, with state of the art bathrooms, albeit shower only. Good beds, nice design of room.

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Luxembourg City, Luxembourg
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 27, 2014

The hotel is just a few minutes walk from the market square and main shopping are. Staff were very friendly. That's the good bit! Hotel is way over-priced for what can only be classed as an 'average' hotel. Deluxe it is not! Small rooms, small towels and missing essentials like a bar of soap. Had to use the shower gel... More 

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 21, 2014

Stayed here for a few weeks now. Well place hotel for easy access out of the city. Well placed for going out into maastricht to explore Nice quiet rooms. Very Nice staff. Good price if booked in advance. Breakfast ok. Restaurant looks ok although never used.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for 2 nights with my daughter whilst visiting the university and enjoyed ourselves. The beds were very comfortable and the room (a bit on the small side) and bathroom were spotlessly clean. There was a good breakfast buffet, too. The location is excellent for central Maastricht - everything is within walking distance.

Was this review helpful? Yes 1
Ross-on-Wye, United Kingdom
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 22, 2014

If it wasn't for the location I would not recommend this hotel. The breakfast is poor, the rooms are... Ok...there is no laundry! Which is a nightmare for longer stays. Some of the staff are brilliant, one girl in particular (I can't remember her name) she is fantastic, friendly and always eager to help. The food in the evening as... More 

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Sint-Gillis-Waas, Belgium
Top Contributor
77 reviews 77 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 9, 2014

Having been at this hotel, I cannot understand the negative reviews. OK, so the room isn't as big as a dancing hall. You could even say it is a bit basic. But the bed is good; everything is clean and you get a quiet night's rest. You don't stay at a hotel to admire the inner side of the room.... More 

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