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Amrath Grand Hotel De L'Empereur

4.0 of 5
Stationsstraat 2, 6221BP Maastricht, The Netherlands
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Amrath Grand Hotel De L'Empereur
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Amrath Grand Hotel De L'Empereur
Amrath Grand Hotel De L'Empereur
Amrath Grand Hotel De L'Empereur
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284 reviews from our community

Traveler rating
    31
    94
    79
    52
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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1 review
1 of 5 stars Reviewed 1 week ago

The only good thing about this "hotel" is its location: just a 5-minute walk from the train station. Bad things are: 1) We were given a room at the 3/F. For whatever architectural design it is, we had to take the elevator to 2/F, and walked pass 2 stairs (1 up and 1 down), and a pretty long hallway to... More 

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Laren, The Netherlands
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Amrath hotel L'Empereur is situated across the street from the central station of Maastricht and for that argument it atracts à lot of guests. Once iT must have been a very attractie locatieontwikkelaar to stay with kots of facilitaire and only few minuten from the river, the city centre and other must-sees in the ancient and fabulous surroundings of the... More 

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Kaunas, Lithuania
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed for few days in this hotel which is located near railway station but not far away from the city centre. The building from the outside really looks very nice, but inside - the furniture is old, the reception is also quite out of data thought staff is very kind. The breacfast is modest and served in the... More 

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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 25, 2015

This hotel has potential but a lot of things need to be done. - Renovation of total building inside - Cleaning - painting - Make good breakfast - change personell in the bar Good location: in front of train station and walking distance from centre. I would select other hotel in Maastricht.

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Sydney
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 1, 2015

Quiet location, right out front of the train station and one of the more affordable hotels in town. The rooms are spacious and clean with old world charm. The bed was very comfortable and the wifi signal good. The staff are cheerful and helpful and I would be happy to stay here again. Sunday breakfast looked good with plenty of... More 

Was this review helpful? Yes 1
Warsaw, Poland
Top Contributor
123 reviews 123 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 20, 2015

Short business stay. Very convenient location, just opposite the main railway station. Spacious room with basic staff, including tea and coffee. Room is clean. Wi-fi working properly. Breakfast ok, although scramble eggs not tasty. Lunch in the bar ok, with very poor fish soup. Service friendly and competent. Price ok. Overall maybe four stars are too much but acceptable.

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Galway, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 18, 2015 via mobile

Stayed last July and it was a terrible experience. Staff were rude and had zero customer service skills. I am going back to Maastricht again this Summer but will never again darken their door step. They charged a fee to my card for bar services and room service without my knowledge and I only realised this when I checked my... More 

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Amsterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2015

The location of this hotel is very convenient and the room size and facilities are adequate. We stayed during the Hotelweek promotion so the price paid was very attractive. Breakfast is a help yourself buffet with a decent choice and staff mostly there to clear empty tables. Contacts with reception were very brief but friendly. Main improvement point would be... More 

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Waldkirch, Germany
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 12, 2015

If you want to pay 5 star rates at 3 star service then this is your place. Expect a rude service and to bring your laundry (10 EUR per pants, 6 EUR per shirt) to the reception yourself. Waste of money!

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amsterdam
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

Fine room, fine bathroom, fine facilities. Nice historic building and fine location and fine price/quality . Asked specifically for a king/queen size bed but got two mattresses next to each other. Hence a mattress with a gap in the middle. Extremely annoying. Arrived late and too tired to complain. Next day, after expressing disappointment got other room with one mattress.

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