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Amrath Grand Hotel De L'Empereur

Stationsstraat 2, 6221BP Maastricht, The Netherlands
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Amrath Grand Hotel De L'Empereur
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Amrath Grand Hotel De L'Empereur
Amrath Grand Hotel De L'Empereur
Amrath Grand Hotel De L'Empereur
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279 reviews from our community

Traveler rating
    31
    93
    77
    51
    27
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27
110
31
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kaunas, Lithuania
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed for few days in this hotel which is located near railway station but not far away from the city centre. The building from the outside really looks very nice, but inside - the furniture is old, the reception is also quite out of data thought staff is very kind. The breacfast is modest and served in the... More 

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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 25, 2015

This hotel has potential but a lot of things need to be done. - Renovation of total building inside - Cleaning - painting - Make good breakfast - change personell in the bar Good location: in front of train station and walking distance from centre. I would select other hotel in Maastricht.

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Sydney
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 1, 2015

Quiet location, right out front of the train station and one of the more affordable hotels in town. The rooms are spacious and clean with old world charm. The bed was very comfortable and the wifi signal good. The staff are cheerful and helpful and I would be happy to stay here again. Sunday breakfast looked good with plenty of... More 

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Warsaw, Poland
Top Contributor
123 reviews 123 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 20, 2015

Short business stay. Very convenient location, just opposite the main railway station. Spacious room with basic staff, including tea and coffee. Room is clean. Wi-fi working properly. Breakfast ok, although scramble eggs not tasty. Lunch in the bar ok, with very poor fish soup. Service friendly and competent. Price ok. Overall maybe four stars are too much but acceptable.

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Galway, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2015 via mobile

Stayed last July and it was a terrible experience. Staff were rude and had zero customer service skills. I am going back to Maastricht again this Summer but will never again darken their door step. They charged a fee to my card for bar services and room service without my knowledge and I only realised this when I checked my... More 

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Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 14, 2015

The location of this hotel is very convenient and the room size and facilities are adequate. We stayed during the Hotelweek promotion so the price paid was very attractive. Breakfast is a help yourself buffet with a decent choice and staff mostly there to clear empty tables. Contacts with reception were very brief but friendly. Main improvement point would be... More 

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Waldkirch, Germany
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 12, 2015

If you want to pay 5 star rates at 3 star service then this is your place. Expect a rude service and to bring your laundry (10 EUR per pants, 6 EUR per shirt) to the reception yourself. Waste of money!

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amsterdam
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

Fine room, fine bathroom, fine facilities. Nice historic building and fine location and fine price/quality . Asked specifically for a king/queen size bed but got two mattresses next to each other. Hence a mattress with a gap in the middle. Extremely annoying. Arrived late and too tired to complain. Next day, after expressing disappointment got other room with one mattress.

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Luxembourg City, Luxembourg
Top Contributor
52 reviews 52 reviews
42 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 6, 2015

I had been warned that the hotel looked tired, and the corridors and rooms definitely did. But the beds had clean sheets, the tv worked (only Dutch channels), and there was a fridge, hairdryer, trouser press and coffee/tea and kettle in the room. The shower was good, and we slept well. Staff was friendly and the breakfast was really wonderful,... More 

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Leiden, The Netherlands
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 26, 2014

The location of this hotel is amazing, right accros the street from the central station. It is a fve minute walk to the city center from here. Unforunately the room was not that amazing. The bathroom was anythiny but clean, but the rest of the room was ok.

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