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Novotel Maastricht

Certificate of Excellence
4.0 of 5
Hotel website
Sibemaweg 10, 6227 AH Maastricht, The Netherlands
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UP TO 30% - EARLY BOOKING
Novotel Maastricht
Best prices for: 1 room 1 guest
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Ranked #14 of 38 Hotels in Maastricht
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
YannisTs Mijdrecht, The Netherlands
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562 reviews from our community

Traveler rating
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    100
    22
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mijdrecht, The Netherlands
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

We wanted a family friendly hotel, not far but also not in the center of the city. Novotel Maastricht fulfilled all our requirements. The room is rather small for lo ger stay but for a long weekend with your family it is ideal.

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Soest, The Netherlands
Top Contributor
198 reviews 198 reviews
68 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed at the Novotel for one night. Came in late (around 10pm) and left early. Check in went swift. Room as expected, typcial Novotel styling. Surprise in bathroom with a walk in shower. Anyway room is good. Free WiFi. Breakfast starts at 6.30am. I walked in at 6.20 and could enjoy my brekkie. Everything you need is available. Quick... More 

Was this review helpful? Yes 2
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest. Thank you very much for your nice comment on tripadvisor! It is always a pleasure for us to read that you enjoyed your stay and our services. We hope to welcome you back in our hotel soon! Best regards, Sandra van der Horst More 

Paris, France
Top Contributor
100 reviews 100 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

Novotel are all different in quality even if build on same standards. This one is average good. Breakfast needs to be improved, but all the rest is of very good standard. As usual parking is easy and location is convenient not to far from the city center (20min walk).

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for your stay and for taking the time to share your experience with us and other travellers. We are glad to read that you enjoyed our services and our location. During you next stay you can also book a seat in our free shuttle bus to the city center. It is only a 10 minutes drive.... More 

Hilversum, The Netherlands
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

We only stayed for 1 night in Novotel Maastricht but we definitely enjoyed our stay. The main reason we chose the hotel was for the parking (which is 5EUR/night). The hotel is not in the city center, but it only took us 15 min walk to get to the center so I would say location is good. The room was... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, I would like to thank you for choosing the Novotel Maastricht during your stay in Maastricht and for sharing your impressions with us and other travellers. I am really glad to read you enjoyed our quality of services and our location. We certainly hope to welcome you back in the near future. Best regards, Sandra van der Horst More 

Top Contributor
69 reviews 69 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2015

good hotel with reasonable big rooms and a friendly customer service. it is situated far away from town centre but shuttle bus service is a bonus. 5 euro a day parking , entertainment area for kids, swimming pool in the summer ,quite comfortable beds. recommended!

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Wow! Thank you very much for your nice comment! I am glad to read that you enjoyed your stay in our hotel and i hope to welcome you back in the near future. With kind regards, Sandra van der Horst More 

Munich, Germany
Top Contributor
100 reviews 100 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 29, 2015

Chose this hotel as we usually stay at Accor Hotels for business trips. Knew about the location, but the shuttle service is convenient (you need to sign up though, and shuttle is every hour to MEEC/fair and downtown Maastricht, going back to the Hotel from the MEEC you just need to let reception know the time and the shuttle will... More 

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Luxembourg City, Luxembourg
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 29, 2015 via mobile

Location unfortunately too far from city center. Plus: shuttle (but only one way/to go back to the hotel you need a taxi). Cues at reception. Too many people at the same time in breakfast room. Charm:0

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Thank you for sharing your experience about your stay in our hotel. We really appreciate your honest feedback and love to have the opportunity to talk to you about the possibilities which can help us in the future. Could you please send your contact details to the following email adress: H0991-FO@accor.com so that we can contact you? Hope to hear... More 

Amsterdam
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Been there just one night with children and just as stop in Maastricht on a longer car trip. Arrived late but service was nice, all perfectly setup and could stay at the restaurant to eat some late dinner and kept it opten until we left, young and gentle service guys which also gave some tools too keep my child entertained.... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, It is allways a pleasure to read such a good comment. Thank you!! We are very pleased that you chose to stay in our hotel during your trip and that you and your child enjoyed it. We are a family hotel and try to do everything to put a smile on your childs face so that both of... More 

Geneseo, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

I recently stayed at this Novotel for 7 nights while working in Belgium. I would definitely plan on staying here again if I am back in the area. It was about a 20 minute walk over to Maastricht City Center which wasn't to bad at all after a long day of work. The front desk staff were very helpful and... More 

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, Many thanks for this amazing comment! We have shared your positive comments with the teams and they really appreciate it. We hope to welcome you back soon. With kind regards, Sandra van der Horst More 

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