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All 38 Maastricht hotels

Novotel Maastricht

4.0 of 5 Hotel   |   Sibemaweg 10, 6227 AH Maastricht, The Netherlands
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Ranked #12 of 38 hotels in Maastricht
A recent review
4 of 5 stars reviewed 4 days ago
S J Maastricht
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497 people have reviewed this hotel

Traveler rating
    99
    281
    94
    20
    3
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164
186
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74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Paisley, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I booked this hotel on our trip to Europe ,and we're not diss appointed,the location was fine ,when we arrived the girl at reception was so nice ,she gave us a map and directions on where to park in town ,parking at hotel only 5euros,the rooms are lovely and big ,we went into Maastricht for some shopping... More

Was this review helpful? Yes
Kempton Park, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed a wonderful couple of days here. Service was excellent and the staff professional and helpful. Food is very good. Highly recommended. Buses and taxis are in close proximity and quick to arrive.

Was this review helpful? Yes
Port Talbot, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far the best hotel that I have stayed from the Accor group. Service and the quality of the food were outstanding the décor and the rooms were first class and as it is only a short distance from the centre of Maastricht it was ideal.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, Many thanks for your positive review and for taking the time to share this on tripadvisor. I am very glad to read that you enjoyed your stay in Maastricht and in our hotel. We are looking forward to welcome you again in our hotel. With kind regards, Sandra van der Horst More

Hamilton
Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service at the hotel was friendly and helpful. The buffet breakfast served eggs, toast and lovely cheeses, meats and dessert along with the standard croissants and cereals. The location is great. Rooms were comfortable for a family stay. Shuttle available from the hotel to town, but not required.

Was this review helpful? Yes 1
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you so much for your positive review. I have shared your positive comments with the teams and they really appreciate it. Satisfied guest and their positieve feedback are our greatest reward - thank you. We hope that you will come back to Maastricht in the near future and hope to welcome you again in our hotel. With... More

Harlow, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 28, 2014

We arrived quite late, but the staff were really good, and helpful, the breakfast was very good and lots to chose from, you could have full English, and again the staff were good, the parking was not great as we arrived by coach

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Thank you for choosing our hotel and taking the time to share your experience with other travellers. It's always a pleasure to read that our guests appreciated our quality of service. I look forward to welcoming you again very soon. Best regards, Sandra van der Horst More

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 27, 2014

We stayed here on a fairly miserable July day and although the weather outside was pretty bad the hotel was a bit of an oasis. From check-in through to dinner and then check-out the staff were warm and welcoming and always happy to help. The room was of a good size and was clean and comfortable - we all got... More

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for your nice comment on Trip Advisor. I am grateful for your feedback about your stay and our services. It is really nice to read that you all had a good time in our hotel. We hope to see you and your family again in Novotel Maastricht. Kind regards, Sandra van der Horst More

Kent
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 23, 2014

Went for the Andre Reiu Concert and although the Hotel was packed the staff didn't seem stressed and gave the best possible service they could, even the receptionist drove the mini bus to the town when the driver was busy.

Was this review helpful? Yes 1
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for your nice comment on Trip Advisor. We hope that we can welcome you again next your during the concerts of Andre Rieu! Kind regards, Sandra van der Horst More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

Stayed at the Nova for two nights 18 & 19th July as we were seeing Andre Rieu. Found the hotel to be as good as any 5star hotel although a budget hotel. The staff were excellent and wanted you to have a good time in their city. Whilst the rooms are sparse all was immaculate and clean. The buffet breakfast... More

Was this review helpful? Yes 1
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for your nice comment on Trip Advisor. We really appreciate the fact that you took the time to tell us and other travellers about your experience in our hotel. We are looking forward to welcome you again! Kind regards, Sandra van der Horst More

London
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel is out of the centre and a good 30 minute walk into Maastricht. Make certain you get a map from the hotel and also ask them to explain the walk back as it is not quite straightforward on the first attempt. Once you have done it it is fine. The hotel do run a mini bus every hour... More

Was this review helpful? Yes 1
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you so much for the effort that you have taken to write about our hotel. I am very glad that you are very satisfied about our hotel. I will pass your message to my team, because it will motivate them to archieve even better satisfaction in the future. We hope that you will come back to Maastricht... More

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Additional Information about Novotel Maastricht

Address: Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Maastricht 4*
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Also Known As:
Maastricht Novotel

66 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Maastricht #4 Family Hotel in Maastricht #4 Business Hotel in Maastricht #7 Luxury Hotel in Maastricht #8 Romantic Hotel in Maastricht
Hotel Class
Official Description (provided by the hotel)
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
Number of rooms
94

Questions & Answers

Questions? Get answers from Novotel Maastricht staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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