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All 37 Maastricht hotels

Novotel Maastricht

4.0 of 5 Hotel   |   Sibemaweg 10, Maastricht 6227 AH, The Netherlands
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Novotel Maastricht
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75%
Ranked #11 of 37 hotels in Maastricht
Certificate of Excellence 2013
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454 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ottersum
Top Contributor
102 reviews 102 reviews
102 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Novotel Maastricht for two nights in March 2014. It is located in one of the suburbs (Heer) next to the ring road. For the guests there is a free shuttle bus to the city center, convention center or train station which departs every hour. Once a day you can take a return shuttle at 18.15 hrs. For intermediate... More

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for taking the time to write a positive review on Tripadvisor, we really appreciate it! I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feeback from satisfied clients is our greatest reward. Thank you! We look forward to welcoming... More

Waterford, Ireland
Top Contributor
122 reviews 122 reviews
49 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is quite a nice hotel, having been fully refurbished relatively recently I assume. Very friendly check-in and pleasant, comfortable room. Dinner in the restaurant was surprisingly good for a chain hotel and decent value too. Although it is located about 2.5kms (20-25 minutes) walk from the city centre they do offer an hourly 8 seater shuttle-bus. Bizarrely however, this... More

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review
Google Translation

Allereerst willen wij u hartelijk bedanken dat u de tijd genomen heeft om uw ervaring met ons te delen. Wij... More

manchester
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 5, 2014

Wonderful designer public areas and clean, bright, unfussy, contemporary rooms with excellent rainfall showers and a separate vestibule for WC and wardrobe (aiding undisturbed sleep). Wi-fi reception was excellent too.. The staff were very helpful and very friendly and while there is a free hourly shuttle TO the railway station and city centre (over the Maas) both are an easy... More

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Thank you very much for this nice comment! It's great to hear that you had such a good time in our hotel. We hope to welcome you again in Maastricht Kind regard, Sandra van der Horst More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

Stayed in this hotel at the end of February for a family occasion. Overall the stay had a positive feel and we all thoroughly enjoyed the hotel and its facilities, only having minor issues causing me to give a 4 rating instead of a 5. When we arrived the hotel gave us a warm welcome and our three rooms were... More

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcome you again at the Novotel Maastricht Kind regards, Sandra van der Horst More

Zeist, The Netherlands
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 2, 2014

Standard Novotel Stayed in this hotel for one night. It was very quiet in the hotel. Outside of the city center. The staff is friendly. The check in went smoothly. The standard rooms are basic. The shower is very good. The rooms are clean and everything you need for one night is in it. The TV is a little bit... More

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review
Google Translation

Graag willen wij u bedanken voor het delen van uw ervaring. Wij vinden het altijd erg fijn om te lezen... More

Ghent, Belgium
Top Contributor
68 reviews 68 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 27, 2014

This Novotel is how you would expect it to be: the rooms are rather spacious, clean and comfortable (my room only had a shower and no bath though), service is friendly,... Problem with this hotel (and nearly all business hotel have this problem) is that it lacks any personality, cosyness or character. Decent business hotel, that's it! The hotel is... More

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DanielleJongenburger, Front Office Manager at Novotel Maastricht, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. We certainly hope to welcome you again at Novotel Maastricht Kind regards, Danielle Jongenburger More

Perth, Australia
Top Contributor
86 reviews 86 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 25, 2014

Stayed for 4 nights in January. Rooms well set-out, although a bit squishy when you use the sofa-bed. Rooms warm and comfortable with no outside noise despite being near a main highway. Although a couple of kilometres from the city enter, the hotel offers hourly shuttle services into the city centre or central station. They also have an arrangement with... More

Was this review helpful? Yes 1
DanielleJongenburger, Front Office Manager at Novotel Maastricht, responded to this review

Thank you for posting a review and for your positive feedback! It is great to hear how much you have aprreciated our hotel, facilities and service. We certainly hope to welcome you again at Novotel Maastricht Kind regards, Danielle Jongenburger More

Los Angeles, California
1 review
5 of 5 stars Reviewed January 21, 2014

I'm one i don't like hotels because i Always travel i have been a lot hotels i don't like them there is a lot disgusting things i see a lot dirt but this hotel i love it from Good service and the staff when you have kids i recommended this hotel they have kids spaces and the breakfast it was... More

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DanielleJongenburger, Front Office Manager at Novotel Maastricht, responded to this review

Dear Mr./Mrs. Deri K, Novotel Maastricht very much appreciates your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our staff, our breakfast and the children policy. I have shared your comments with the teams. Positive feedback from satisfied guests is our greates reward! Thank you very much. Kind regards, Danielle Jongenburger More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 4, 2014

Standard Novotel in the Maastricht. Parking free of charge. Very nice staff. Road works next to the hotel made it a bit of a challenge to find it, but otherwise i can't complain. Rooms were big and comfy.

Was this review helpful? Yes
DanielleJongenburger, Front Office Manager at Novotel Maastricht, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcome you again at the Novotel Maastricht Kind regards, Danielle Jongenburger More

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Additional Information about Novotel Maastricht

Also Known As:
Maastricht Novotel
Address: Sibemaweg 10, Maastricht 6227 AH, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Maastricht
#6 Luxury Hotel in Maastricht
#7 Business Hotel in Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Maastricht 4*
Official Description (provided by the hotel):
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
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