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Novotel Maastricht

4.0 of 5
Hotel website
Sibemaweg 10, 6227 AH Maastricht, The Netherlands
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Novotel Maastricht
Best prices for: 1 room 1 guest
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Ranked #13 of 38 Hotels in Maastricht
A recent review
3 of 5 stars reviewed 6 days ago
G W Paris, France
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557 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Top Contributor
97 reviews 97 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Novotel are all different in quality even if build on same standards. This one is average good. Breakfast needs to be improved, but all the rest is of very good standard. As usual parking is easy and location is convenient not to far from the city center (20min walk).

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Hilversum, The Netherlands
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We only stayed for 1 night in Novotel Maastricht but we definitely enjoyed our stay. The main reason we chose the hotel was for the parking (which is 5EUR/night). The hotel is not in the city center, but it only took us 15 min walk to get to the center so I would say location is good. The room was... More 

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Top Contributor
70 reviews 70 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

good hotel with reasonable big rooms and a friendly customer service. it is situated far away from town centre but shuttle bus service is a bonus. 5 euro a day parking , entertainment area for kids, swimming pool in the summer ,quite comfortable beds. recommended!

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Wow! Thank you very much for your nice comment! I am glad to read that you enjoyed your stay in our hotel and i hope to welcome you back in the near future. With kind regards, Sandra van der Horst More 

Munich, Germany
Top Contributor
91 reviews 91 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose this hotel as we usually stay at Accor Hotels for business trips. Knew about the location, but the shuttle service is convenient (you need to sign up though, and shuttle is every hour to MEEC/fair and downtown Maastricht, going back to the Hotel from the MEEC you just need to let reception know the time and the shuttle will... More 

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Luxembourg City, Luxembourg
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 29, 2015 via mobile

Location unfortunately too far from city center. Plus: shuttle (but only one way/to go back to the hotel you need a taxi). Cues at reception. Too many people at the same time in breakfast room. Charm:0

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Thank you for sharing your experience about your stay in our hotel. We really appreciate your honest feedback and love to have the opportunity to talk to you about the possibilities which can help us in the future. Could you please send your contact details to the following email adress: H0991-FO@accor.com so that we can contact you? Hope to hear... More 

Amsterdam
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Been there just one night with children and just as stop in Maastricht on a longer car trip. Arrived late but service was nice, all perfectly setup and could stay at the restaurant to eat some late dinner and kept it opten until we left, young and gentle service guys which also gave some tools too keep my child entertained.... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, It is allways a pleasure to read such a good comment. Thank you!! We are very pleased that you chose to stay in our hotel during your trip and that you and your child enjoyed it. We are a family hotel and try to do everything to put a smile on your childs face so that both of... More 

Geneseo, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

I recently stayed at this Novotel for 7 nights while working in Belgium. I would definitely plan on staying here again if I am back in the area. It was about a 20 minute walk over to Maastricht City Center which wasn't to bad at all after a long day of work. The front desk staff were very helpful and... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, Many thanks for this amazing comment! We have shared your positive comments with the teams and they really appreciate it. We hope to welcome you back soon. With kind regards, Sandra van der Horst More 

Fleet, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2015

We had stayed at this Novotel a few years ago on a family break and this time was a whistle stop of three with my eldest son while on a weekend three-match football trip. Room - very comfortable, nicely equipped as you would expect, and quiet. Staff - very welcoming and helpful, from reception to bar staff and even breakfast... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Very nice to read that you have stayed with us for the second time and that you enjoyed your stay with us again. I will share your positive comments with my colleagues! Hopefully during your next stay you have more time to explore the city center of Maastricht. There is plenty to do and see! After a day... More 

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