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Novotel Maastricht

Certificate of Excellence
Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Hotel amenities
Novotel Maastricht
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Ranked #12 of 40 Hotels in Maastricht
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
49traveler-on Amsterdam, The Netherlands
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592 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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  • All months
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  • Mar-May only
    (145)
  • Jun-Aug only
    (189)
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Brisbane
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi Everyone we just spent 3 nights at Maastricht / Nederlands ,to see Andre Rieu's Concert ,we stayed at the Novotel / Maastricht what an Fantastic Hotel . The staff were extremly polite & very helpful , the room we stayed in was beautiful & the food was Excellent , you couldn't ask for nicer accomodation/ when we booked our... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Novotel Maastricht for the André Rieu concert in July 2015 and it was absolutely perfect! It was comfortable, the food was lovely and the atmosphere was very good, for a chain hotel it was very personal and themed to the André Rieu frenzy that gripped Maastricht that weekend. We arrived Friday for the concert on Saturday... More 

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Catherine, Thank you very much for your amazing review on trip advisor. While reading your comment a big smile turned up on my face and i can't wait to tell all my colleagues about your experience in our hotel. We hope that we can welcome you back again next year for the concert and that you can make an... More 

Kent
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a long week end to go to the concert and look around Maastricht, this was our second time at this Hotel and the overall experience is still very good, the only dinner option is a buffet which is excellent value but we did not want it every night so went into Maastricht to eat the rest of the... More 

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Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your stay in our hotel. Your kind words are very much appreciated! At this moment we are busy to roll out a new bedding project in the hotel to upgrade the quality of sleeping. It is always very busy in Maastricht when Andre Rieu is... More 

Tsada, Cyprus
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this as part of our concert package through Andre Rieu Travel. Everything was excellent!!! Room (clean, comfortable, spacious) free wi fi in room. TV with plenty of English channels. Superb breakfast choices. Good menu for evening meal (wonderful BBQ on the Friday evening. Well organized free shuttle bus into town ( need to book as it is only a... More 

Was this review helpful? Yes 1
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, It is always a pleasure for us to receive such a positive review about your stay in our hotel. We hope that you enjoyed the concert and that we can welcome you back soon! With kind regards, Sandra van der Horst More 

Stalybridge, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a base for our concert trip to see Andre Rieu. About a 30 minute stroll to Vrijhof Square. A really nice hotel, clean , modern with great facilities. Outdoor pool, nice terrace area, park for kids and table tennis. The hotel also use one taxi company who have a special rate of only €8 for... More 

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Thank you for writing a review about your stay in our hotel. It is really nice to read that you enjoyed your stay in Maastricht. I hope that you had a wonderful time at the Andre Rieu concert and that we can welcome you again in the near future. Kind regards, Sandra van der Horst More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as a couple for a few nights for andre rieu concert staff for most of time excellent apart from Friday night hadn't a clue watched one couple almost beg to be served over a two hour period they were totally ignored Never got to meet them but they had great patience why is the pool area dominated by... More 

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northern ireland
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night as we were going to the Andre Rieu concert. Paid £162 for double room. Room was small but clean, have stayed in larger rooms for less in Amsterdam. The hotel has a small swimming pool, just our luck to be there on the hottest day in 71 years (37 degrees) and pool full of children. We... More 

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear guest, First of all I would like to thank you for your review on Tripadvisor and for your stay in our hotel. We are very grateful for your feedback about your stay. All feedback we receive are very important for us because it can help us to improve our service. We are sorry to read that your experience did... More 

London
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 13, 2015

This is a hotel offering excellent value, clean comfortable, modern. Good food, good outside area for a warm summer evening. It is a little way from the city centre, but there is a courtesy shuttle bus into the city centre, and an easy bus ride back.

Was this review helpful? Yes
Sandra0991, Supervisor Front Office at Novotel Maastricht, responded to this review

Dear Guest, Many thanks for your amazing review!! We are really happy to read that you enjoyed your stay in our hotel. Hopefully we will welcome you back soon! Kind regards, Sandra van der Horst More 

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