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All 38 Maastricht hotels

Crowne Plaza Hotel Maastricht

4.0 of 5 Hotel   |   De Ruiterij 1, 6221 EW Maastricht, The Netherlands
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Ranked #18 of 38 Hotels in Maastricht
A recent review
5 of 5 stars reviewed 1 week ago
Alan J Boston, Massachusetts
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283 reviews from our community

Traveler rating
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    117
    75
    22
    7
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Boston, Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I found that the Crowne Plaza met all my expectations. The location next to the river Maas was lovely and the neighborhood was quiet and conveniently located within walking distance from the train station. It was a little difficult to locate the hotel on the walk over from the station since my GPS was not working. The room was comfortable... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you're looking for a first-rate, 5-star hotel, but won't cost you an arm and a leg, then this is one to be considered. It's nicely located near the river and a short walk to the centre. We stayed for 3 nights and got the Junior Suite, and it was fantastic, spacious, comfortable beds, and the kids we're in love... More

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West Midlands,UK
Top Contributor
106 reviews 106 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have read and studied the reviews of this hotel for over 8 years and always wanted to try out this establishment. I was very pleased to have the opportunity as it fitted in with our travel route. We received superior rooms overlooking the river and could watch all the working/leisure boats plying the waterway.A beautiful sight. Well located hotel... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Guest, Thank you for writing this nice comment of our hotel! We hope to see you again soon! Yours Sincerely, Crowne Plaza Maastricht Sander Janssen More

expat The Hague
Top Contributor
73 reviews 73 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well located for weekend break with access to parking garage to left of reception and downstairs one floor (EUR 18.50 per night); obtain card from reception before entering across the square Spacious split level junior suite slept 3 at EUR189 per night. TV on each level. Could've slept 2 more comfortably. L'Occitane toiletries and twin basin bathroom. All very good.... More

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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel does not meet the standards for hotels in this price range. Our room was full of spiders, even with a Maas-view room, we had very noisy streets and the rooms are very small. The breakfast is very disappointing, missing fresh fruit (as opposed to canned) and real quality food. When asked for fresh orange juice, they insisted they... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Captain A, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details... More

Perth, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 10, 2014

We stayed at this hotel as we were attending an Andre Rieu concert and thought it would be special to see him in his own town. We did notice that the hotel prices were higher because he was in town. However, we were very disappointed with our choice of hotel. The staff at reception were rarely available for advice, I... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Eileen R, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More

Rochford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 6, 2014

Staff helpful & friendly, great hotel in an excellent location, just a short stroll over the bridge to the old town, where you will find many bars & restaurants, lovely seating area outside looking over the river...would recommend this hotel to all

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Minneapolis
Top Contributor
64 reviews 64 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel is in a great location, just across the river from the city center and directly next to the footbridge for quick access to the city center. We had a comfortable stay. Facilities are fine, though not luxurious. We appreciated the water and chocolates in the room, and coffee service set up just off the main lobby.

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Poole
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

Our second time at this hotel, which is very good. The service is excellent as are the facilities and the room we were given was great. The city is beautiful and the hotel is the perfect place to base yourself. We look forward to our next visit.

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Maastricht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed July 24, 2014

I've stayed in this hotel for about couple of months. We liked its location given that it's next to the Maas river. And it's less than 10 minutes walking distance to Maastricht centre. Rooms are quite and comfortable. Hotel facilities are very poor. Service is less than standard. We called for a plug and we were told to come and... More

Was this review helpful? Yes
SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere... More

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Additional Information about Crowne Plaza Hotel Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Maastricht 4*
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Also Known As:
Crowne Plaza Maastricht
Maastricht Crowne Plaza

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