We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Maastricht

4.0 of 5 De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Hotel Maastricht
Professional photos View all
Browse nearby
Crowne Plaza Hotel Maastricht
Write a Review

337 reviews from our community

Traveler rating
    78
    145
    82
    25
    7
See reviews for
41
124
15
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (337)
  • Mar-May only
    (42)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (84)
All months
Leuven, Belgium
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars NEW

The hotel is located across the Maas from the centre of town, but a foot bridge immediately gives you access to the centre of town. The staff are generally very friendly and helpful, the room was spacious and clean and the breakfast buffet offered everything you need, and more. In addition there are many good restaurants in the immediate neighborhood... More 

Was this review helpful? Yes
Bitburg, Germany
Top Contributor
73 reviews 73 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited Maastricht for Carnival 2015 and once again we stayed at the Crown Plaza. This is the best hotel as far as location, hospitality, service, modern, and much more. The staff is very friendly and helpful and they always have on a smile. This time we stayed in a river view room and it was great. We could see the... More 

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. Chrisoph, Thank you very much for writing this review. It's very good to read that you've enjoyed the Carnaval in Maastricht! Thank you very much for your kind words about our staff, service and the river view room. With kind regards, Vivian Sluijsmans Front Office Manager More 

Kirkcaldy, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for 4 nights to attend a concert in the area. Asked at reception when we arrived if we could have a room with a view of the Maas and we got upgraded to a junior suite. The suite was amazing. It was on two levels and a balcony on each floor. Beautiful lounge area with views... More 

Was this review helpful? Yes 1
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mrs. Alysoun C. First of all we would like to thank you for your stay in our hotel last year. We highly appreciate that you took the time to write this review. Thank you very much for your kind words about our staff, the upgraded room and also the restaurant. We look forward to welcome you back this summer!... More 

ggn
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

hotel and service is quite good. I had breakfast there multiple times and it was awesome. There are few rooms that are facing river that is very pleasant. There restaurant is also facing river. Overall hotel is located at a very decent place.

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. Mohit S. First of all we would like to thank you for your stays in our hotel. We highly appreciate that you took the time to write this review. It's very good to read that you've enjoyed our breakfast and the beautiful view over the river. We look forward to welcome you back in the future! With kind... More 

Jerusalem, Israel
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2015

European hotels will never be Far-East - but the Crowne Plaza in Maastricht is one of the better Crowne Plazas I've stayed in. I'm in the area very often - and this property is much nicer than the close-by Crowne Plaza in Liege. The service is excellent - the staff is attentive, thoughtful and professional. The breakfast is decent; and... More 

Was this review helpful? Yes 2
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. Mcaplan_6, First of all we would like to thank you for taking the time to write this review, we highly appreciate this. It's very good to read that you find our service to be excellent, also your comments about our staff are very kind. I'll make ure that I will let them know. I'll talk to our mantenance... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

This hotel has managed to achieve excellence in all aspects of its business. Warm efficient thoughtful staff, clean well maintained and comfortable accommodation in a brilliant location, and lovely catering. Arriving early hours in the morning the front desk staff had already done what they could to allow us to have an early checkin at no extra cost. The hotel... More 

Was this review helpful? Yes 1
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Oli_Tinta, Thank you very much for your stay with us. We appreciate you wrighting this review, thank you very much for your kind words. It's very good to read that you've enjoyed your stay with us. And that you found our staff to be warm, efficient and thoughtful. It's also very good to hear that the sleepkit helped you... More 

Amsterdam, The Netherlands
Top Contributor
55 reviews 55 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed in quite a few hotels in Maastricht over the years and I have to say this is the best we came across sofar. The hotel is easily accessible by car and has its own parking (your car is parked for you), which guarantees a relaxed arrival. Staff is generally very pleasant, smiling a lot and always focussed on... More 

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. Rodnet, Thank you very much for taking the time to wright this review, we highly appreciate this. It's very good to hear that you found our staff to be very pleasant, smiling and always focussed. We're happy you've enjoyed the room, with the view over the river, restaurant and bar. It's very good that you will recommand our... More 

Bitburg, Germany
Top Contributor
73 reviews 73 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Excellent hotel located in the city's best spot. Most rooms view the Maas river and evenings are quiet. The breakfast buffet is one of the best and the coffee is delicious. The suite rooms have a bedroom loft which provides a great downstairs spacious room for gathering with friends. We will definitely stay here again.

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Christoph, Thank you very much for your kind review! It's very good to hear you've enjoyed your stay with us. We look forward to welcome you back in the future. With kind regards, Vivian Sluijsmans Front Office Manager More 

Manchester, United Kingdom
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 4, 2015

We arrived at 2pm on New Years day (parked in the underground car park at €18.50) and quite expected to have to wait for our room to be made ready. However, the lady at reception told us that our room was actually ready for us and checked us in. We were also informed that we could take advantage of a... More 

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. Andy G. Thank you very much for writing this review. I've send you a personal email about the issues you've adressed. With kind regards, Vivian Sluijsmans Front Office Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

We spent there only night.. the location is perfect just 5 minutes from the main bridge crossing the river and takes you to the city center and main square with all the shopping venues, restaurants, bars and coffee shops. The view from the room is just amazing overlooking the bridge and the river. I would definitely go there again.

Was this review helpful? Yes 1
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mrs. Sara Q, Thank you very much for your kind review, it's very nice of you to take the time to do this. We look forward to welcome you back in the future! With kind regards, Vivian Sluijsmans Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Maastricht? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Maastricht 4*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Despegar.com, Hotels.com, Agoda, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Crowne Plaza Hotel Maastricht reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Hotel Style:
#6 Business Hotel in Maastricht
#10 Luxury Hotel in Maastricht

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Pool/beach area (5)
Viewed
Room/suite (17)
Viewed
View from room (3)
Viewed
Hotel & grounds (23)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
1:49
Videos (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (4)
Viewed
Dining (5)
Viewed
Hotel & grounds (7)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay