We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Maastricht

Hotel website
Hotel deals
De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Hotel Maastricht
Professional photos View all
Browse nearby
Crowne Plaza Hotel Maastricht
Add Photo Write a Review

403 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    99
    166
    101
    29
    8
See reviews for
46
148
16
116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (403)
  • Mar-May only
    (69)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (83)
All months
Arlington, Tennessee
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed yesterday NEW

If there was a better place with a corporate rate in Maastricht I'd stay there. Stayed many nights over 9+ years here and wifi and air conditioning continue to deteriorate. Are poor even by European standards. Location is great as you are close to many dining options and just a short walk to all that Maastricht has to offer.

Was this review helpful? Yes
Germantown, Tennessee
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Solid business hotel near river and main shopping and dining area. Gets high marks for location. Rooms clean and in good shape - not great. Would say hotel is in the early stages of showing its age as I compare to a Marriott business hotel. Fridge in room is half an old mini-bar. Lobby does not have any amenities of... More 

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, Thank you for sharing your experience. I agree with you in saying that the location of the hotel is very convenient, almost all highlights are on walking distance. Your comments regarding a fitness center, this is scheduled for our next renovation. Thank you again for this feedback as this allows us to monitor and improve our services... More 

Larnaka City, Cyprus
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I booked into this hotel just for one night in early July as we were going to the Andre Rieu concert. From check in to service at the bar, all the staff were friendly and we had no complaints with any of the staff. Our room had a beautiful view looking over the river and it was... More 

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, Thank you for sharing your experience. I’m glad to read your comments regarding our staff. I agree that our hotel has a beautiful view over the river and old city. It’s also good to read that your room met your expectations and our reception was helpful to assist you. Thank you for your feedback concerning the noise... More 

Durham
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here whilst visiting Maastricht. A well sited waterfront location and full of excellent facilities. The rooms are large and spacious with everything you need to make your stay. The restaurant is excellent and the town is just a few minutes across the river. Recommended to those who want some luxury.

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, Thank you for sharing your experience. I’m glad to read that you’ve enjoyed your stay in our hotel and your comments regarding the room and our restaurant. Thank you for recommending our property and we hope to have the pleasure of welcoming you back in Maastricht! With Kind Regards, Ramon Schouwenberg Assistant Front Office Manager More 

Brisbane
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had the great please of staying here for the recent André Rieu concert, the weather was perfect and the hotel overlooked the river and was a short walk across the bridge to the city centre. The hotel was well appointed and although the rooms are a little dated they are still very comfortable and clean. The staff were very friendly... More 

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, Thank you for sharing your experience. I hope you had a wonderful evening during the concert of Andre Rieu. I agree our hotel has a perfect location on river side. I’m glad to read that you enjoyed your stay in our hotel, your nice words about our staff and our restaurant/kitchen. We hope to welcome you back... More 

Somerset
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful location situated on the La Meuse river. Staff were very helpful and friendly. Room was dark, cramped with two queen beds, old leak through ceiling left unmaintained and mini bar did not work. Only experienced an excellent breakfast as a meal in the lovely restaurant.

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Cedermiss, Thank you very much for taking the time to write this review, we highly appreciate this. I'm happy to read that you found our staff to be very friendly and helpfull. My sincere apologies for the inconvenience you've experienced. I've already reviewed your comments together with our maintenance department. With kind regards, Vivian Sluijsmans Front Office Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

We requested the hotel to organise a taxi transfer for us from dusseldorf airport. Confirmation details including meeting point etc were to be emailed but were never received. Consequently we wasted an hour and several phone calls before finding a cab. I'm not even sure the taxi had even been booked in the first place. When we told reception about... More 

Was this review helpful? Yes
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. John S. First of al I would like to thank you for your stay in our hotel. We highly appreciate that you took the time to write this review. My sincere apologies that you've had difficulties finding the taxi. I've been in contact with the taxi company, and we had arranged the taxi for you. The taxi company... More 

Peterhead, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Was over to Maastricht for the second time to The Crowne Plaza Hotel in Maastricht and would recommend to anyone. The hotel is on a lovely location, situated on the banks of the river Mass. Beautiful views sitting outside for your meals. The hotel is excellent, well maintained, immaculate, with staff speaking various languages. The staff are so helpful if... More 

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, Thank you for sharing your experience with us. It is great to read that you ranking us as a 5 star hotel. On a beautiful day it’s lovely to have nice drink or meal on our terrace overlooking the river. As you mention the hotel is central located and on walking distance of the city centre. Furthermore... More 

Michigan
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient location on the Maas river affords quick access to the old city, the central station, restaurants, bars, galleries and any other site of significance in Maastricht. Rooms are extremely comfortable, clean and quite. Hotel staff is eager to accommodate any wish and need. I rented a bicycle from the hotel and it was well maintained.

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, First of all thank you for your stay and to share your comments with us. We do have a perfect location, close to almost very highlight of Maastricht. We are proud to read your comment about our staff, and your room. In our country everyone learns one very young age to cycle. It is really nice to... More 

West Midlands, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First visit to this hotel and will definitely be returning. Stayed for two nights for the andre rieu concert and loved the hotel. Situated on the riverside,peaceful and quiet,lots of outdoor seating for dining and drinks but a relatively short and very pleasant walk over the bridge into the centre for shopping,cafés,restaurants etc and the main square for the concert.... More 

Was this review helpful? Yes
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear valued guest, I would like to thank you for choosing Crowne Plaza Maastricht and sharing your experience with us. I agree that we have a perfect location, very close to the highlights of the city. It is also very good to read that you enjoyed the diner in our restaurant “de Mangerie“ and your comments about our breakfast buffet.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

401 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (104)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (34)
Viewed
Dining (6)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (5)
Viewed
1:49
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (297)
Viewed
Room/suite (75)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (57)
Viewed
Dining (98)
Viewed
Business center/function rooms (12)
Viewed
Pool/beach area (3)
Viewed
Other (45)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Maastricht hotels
0.4 mi away
Townhouse Hotel Maastricht
Townhouse Hotel Maastricht
#6 of 40 in Maastricht
4.0 of 5 stars 931 reviews
0.7 mi away
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
#2 of 40 in Maastricht
4.5 of 5 stars 384 reviews
0.2 mi away
Hotel Beaumont
Hotel Beaumont
#5 of 40 in Maastricht
4.0 of 5 stars 745 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
NH Maastricht
NH Maastricht
#9 of 40 in Maastricht
4.0 of 5 stars 545 reviews
10.4 mi away
Van der Valk Hotel Stein-Urmond
0.3 mi away
Hampshire - Designhotel Maastricht
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay