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All 38 Maastricht hotels

Crowne Plaza Hotel Maastricht

4.0 of 5 Hotel   |   De Ruiterij 1, 6221 EW Maastricht, The Netherlands
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Ranked #20 of 38 hotels in Maastricht
A recent review
5 of 5 stars reviewed 5 days ago
JacDac888 London, United Kingdom
  • Reviews (281)
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281 people have reviewed this hotel

Traveler rating
    61
    117
    74
    22
    7
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

If you're looking for a first-rate, 5-star hotel, but won't cost you an arm and a leg, then this is one to be considered. It's nicely located near the river and a short walk to the centre. We stayed for 3 nights and got the Junior Suite, and it was fantastic, spacious, comfortable beds, and the kids we're in love... More

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West Midlands,UK
Top Contributor
104 reviews 104 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I have read and studied the reviews of this hotel for over 8 years and always wanted to try out this establishment. I was very pleased to have the opportunity as it fitted in with our travel route. We received superior rooms overlooking the river and could watch all the working/leisure boats plying the waterway.A beautiful sight. Well located hotel... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Guest, Thank you for writing this nice comment of our hotel! We hope to see you again soon! Yours Sincerely, Crowne Plaza Maastricht Sander Janssen More

expat The Hague
Top Contributor
72 reviews 72 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located for weekend break with access to parking garage to left of reception and downstairs one floor (EUR 18.50 per night); obtain card from reception before entering across the square Spacious split level junior suite slept 3 at EUR189 per night. TV on each level. Could've slept 2 more comfortably. L'Occitane toiletries and twin basin bathroom. All very good.... More

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Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel does not meet the standards for hotels in this price range. Our room was full of spiders, even with a Maas-view room, we had very noisy streets and the rooms are very small. The breakfast is very disappointing, missing fresh fruit (as opposed to canned) and real quality food. When asked for fresh orange juice, they insisted they... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Captain A, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details... More

Perth, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as we were attending an Andre Rieu concert and thought it would be special to see him in his own town. We did notice that the hotel prices were higher because he was in town. However, we were very disappointed with our choice of hotel. The staff at reception were rarely available for advice, I... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Eileen R, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More

Rochford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff helpful & friendly, great hotel in an excellent location, just a short stroll over the bridge to the old town, where you will find many bars & restaurants, lovely seating area outside looking over the river...would recommend this hotel to all

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Minneapolis
Top Contributor
65 reviews 65 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location, just across the river from the city center and directly next to the footbridge for quick access to the city center. We had a comfortable stay. Facilities are fine, though not luxurious. We appreciated the water and chocolates in the room, and coffee service set up just off the main lobby.

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Poole
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

Our second time at this hotel, which is very good. The service is excellent as are the facilities and the room we were given was great. The city is beautiful and the hotel is the perfect place to base yourself. We look forward to our next visit.

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Maastricht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed July 24, 2014

I've stayed in this hotel for about couple of months. We liked its location given that it's next to the Maas river. And it's less than 10 minutes walking distance to Maastricht centre. Rooms are quite and comfortable. Hotel facilities are very poor. Service is less than standard. We called for a plug and we were told to come and... More

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SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere... More

Mexico City, Mexico
Top Contributor
164 reviews 164 reviews
69 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 22, 2014

I have staying at this prperty once or twice a year since 2004. Every time I complain about the air condition that poorly works, if it works. They do not seem to care. The rest of the hotel I love, but this air condition thing is critical. This time the weather was very hot, the room feels like a sauna!... More

Was this review helpful? Yes
SteinCity, Manager at Crowne Plaza Hotel Maastricht, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere... More

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Additional Information about Crowne Plaza Hotel Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Maastricht 4*
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Also Known As:
Crowne Plaza Maastricht
Maastricht Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#10 Luxury Hotel in Maastricht
Hotel Class
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 
Number of rooms
141

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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