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Crowne Plaza Hotel Maastricht

4.0 of 5
De Ruiterij 1, Maastricht 6221 EW, The Netherlands
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Crowne Plaza Hotel Maastricht
Ranked #14 of 43 hotels in Maastricht
3.5 of 5 stars 118 Reviews
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118 reviews from our community

    Trip type
Traveler rating
    26
    54
    31
    4
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Date Rating
wolverhampton
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

I am currently here at the hotel, and thought I would write a few comments while sitting outside on the terrace of the bar area. Firstly the good point (yes point / not points) - its a very nice location, on the river bank, and the terrace bar is great for sitting around in the nice weather and people watching.... More

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los angeles
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

We arrived here by train and walked the 10 minutes to the hotel with our rolling suitcases. It was easy to find--just off the main street down from the station. The hotel is large and located on the river and we did get a river view room which was delightful. We observed the river cruise ships arriving at the dock... More

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Newcastle-under-Lyme, England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 22, 2012

This a modern hotel on the opposite side of the river from the old town. It was satisfactory but expensive for what was on offer. We had booked a standard room through an online agency and asked for a river view. We were told at reception that only superior rooms had river views . We were offerred breakfast at 25... More

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Kochi (Cochin), India
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 7, 2012

Rooms not in condition. Front desk staff should be trained once more. Breakfast view is excellent but food wise not at all good rate as below average. So, in short try another hotel.

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Dubai, United Arab Emirates
Top Contributor
65 reviews 65 reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

they checked me in to the wrong room and basically through a parking ticket at me, made it clear it was EUR 22 and you could only park once, no in and out internet was EUR17 a day funny that they were promoting movies for sale and the TV was around 20 years old, a cathode ray tube model the... More

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New York City, New York
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 15, 2012

My wife and I stayed at the Crown Plaza hotel for four days in April when we were in town visiting my daughter who was attending university there. We were very disappointed in the place. It is a boring American-style business hotel with no character where everything is ala carte. On the plus side, the rooms were nice. They were... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Maastricht, responded to this review
May 27, 2012

Dear MrTransit, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. I'm deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve.If there is anything you... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2012
1
person found this review helpful

I travel constantly and have a very hard time with the 3, 4, 5 start ratings in European hotels. I find that 9 times out of 10, a hotel claiming to be 4 star is really a 3 star, etc. etc. I am pleased to inform you that this hotel is actually a 4+ star hotel. Rooms: Well appointed, modern... More

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Den Haag
Senior Contributor
40 reviews 40 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 12, 2012
1
person found this review helpful

We choose this hotel for its good location and relatively good price for a short citytrip. The services provided by the hotel are truly 4 star, except for the breakfast and the parking which are VERY pricey (26 euros per person for a not so spectacular breakfast, hm..... and 22 euros per night for the car). The hotel has its... More

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USA
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 11, 2012

Pro's: Hotel is in a great, central location, right on the river, walking distance from the train station. Newer rooms (at least the room we were in was new) are well appointed and comfortable, though certainly not large by any standards (EU or US). Furnishings were comfortable and clean. Con's: Hotel staff is slow with everything. At check out, we... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Maastricht, responded to this review
May 23, 2012

Dear Traveler104, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding... More

Amersfoort, The Netherlands
Top Contributor
50 reviews 50 reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2012
1
person found this review helpful

Good hotel, good location. Near the river, next to a foot bridge to the old city centre. In walking distance to the station. Modern decoration in a 70's building. Clean, well kept. A pity that they still charge money for wifi access; coffee in the room through an old fashioned water cooker instead of Nespresso. Both also so 70's. Having... More

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Additional Information about Crowne Plaza Hotel Maastricht

  • Crowne Plaza Maastricht
  • Maastricht Crowne Plaza
Address: De Ruiterij 1, Maastricht 6221 EW, The Netherlands
Price Range: PLN: $$

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Crowne Plaza Hotel Maastricht
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