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Teaching Hotel Chateau Bethlehem

Certificate of Excellence
Bethlehemweg 2 | (Campus Hotelschool), 6222BM Maastricht, The Netherlands
Hotel amenities
Teaching Hotel Chateau Bethlehem
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Ranked #1 of 40 Hotels in Maastricht
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 weeks ago
Rianne E
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (64)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (11)
All months
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for four nights during a conference in Maastricht. The location is a bit out of the way of the downtown area but the hotel rents out bikes for 13 euros a day. Then it was only about a 10 - 15 minute bike ride into town. Everyone seemed very nice and friendly on my arrival. However, I... More 

Was this review helpful? Yes
Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Thank you for this extensive review. I would like to apologize for the miscommunication of the linnen. Although our students are still learning, I absolutely don't think this is a fuss, we take our guest comments very seriously! I already discussed this with my team, so it will not happen again. Hopefully we will get a chance in the future... More 

Tenafly, New Jersey, USA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent my last night in Europe here. Great way to exit! Amazing dinner for a Manhattan foodie and great value. Sincere staff aiming to please. When wireless didn't connect, they got their IT expert to work until my laptop connected. Ok I had to move to a conference room but they gave it to me gratis and were dedicated to... More 

Was this review helpful? Yes
Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

We were very excited to read this review, thank you for that! We are glad to see that our students did their utmost to get you connected to the internet. We try to please our guests in every way we can. This is why we carry out the slogan: feel the next step in hospitality. We are pleased to read... More 

Keulen
1 review
4 of 5 stars Reviewed May 29, 2015

Nice place, nice stuff and well designed! Unfortunately the restaurant was closed........................................................................................................................

Review collected in partnership with this hotel

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Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

We would like to thank you for your reaction on Tripadvisor. We are very pleased that you enjoyed you stay with us. Indeed, our restaurant is closed on Sundays. I'm so sorry you missed this. We always like to recommend other restaurants in our beautiful city of Maastricht. We hope to see you again in our Teaching Hotel and hopefully... More 

Leeuwarden
1 review
3 of 5 stars Reviewed May 23, 2015

Coming from Leeuwarden with high expectations, I was awed by the castle and design of my room (Room No. 17) even though there is strangely no door in the bathroom. I felt the breakfast was rather limited and it seemed that the staff/students forgot to offer me coffee or tea. Additionally, I strongly believe that the staff/students should be more... More 

Review collected in partnership with this hotel

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Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Dear Mister Ega Yus Pratma, Thank you so much for your review on Tripadvisor. Because we are a Teaching Hotel we are always trying to improve our service, so comments like these help! Our first year students who work in the hotel try their utmost to insure our guests have everything they need. I'm so sorry that some things didn't... More 

Hudsonville, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

The idea of being part of the education of future hotel and restaurant management in a real life setting is so thrilling and unique! This castle is adjacent to the Hotel Management school where 1st and 2nd year students are the workers and 3rd and 4th year students manage the hotel and restaurant with the professors advising and observing. Now... More 

Was this review helpful? Yes
Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Thank you so much for your flattering words on Tripadvisor. Our team was very happy to read your enthusiastic review! We are very glad you enjoyed your stay and loved our dinner. Each month we have a new menu, so please come back and experience our new dishes. We love to amaze you again! More 

Leuven, Belgium
Level Contributor
152 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed May 17, 2015

The decorum is very nice, a little castle with some 30 rooms all differently designed. You can look in advance on their website and chose a room if available so it is at least to your taste, although they still got that element of surprise once you are actually in the room. Quiet at night but you can hear the... More 

Was this review helpful? Yes
Christianne B, Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Dear Mister Leuven, We were very excited to read this review! Thank you so much for these compliments and also for the critical remarks. We really want to learn from guest reviews so we can improve our service towards our guests. Our students will be delighted to welcome you again in the future. More 

Düsseldorf
1 review
4 of 5 stars Reviewed May 8, 2015

Student at front office seemed a bit nervous, but was willing to give her best (like the whole staff). No hint in the descriptions that the rooms have open bathrooms, that was a bit irritating. Very quiet in the night. Dinner was excellent, breakfast was normal, but good (good coffee!). Walking distance to city 45 min, but you can hire... More 

Review collected in partnership with this hotel

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HarpertvS, General Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Dear Miss Lisa, thank you so much for your review on Tripadvisor. Because we are a teaching hotel we are always trying to improve our service. That is why we are so glad you took the time to post this review. We will discuss your comments on the bathrooms and breakfast with our teams and see how we can improve... More 

Luxembourg
1 review
5 of 5 stars Reviewed May 5, 2015

Nice staff, very professional and helpful. restaurant and food were great. Our room was nice (n.7): a lot of space but not so much of privacy as the bathroom and toilet are opened on the bedroom (no doors!). Also there are no shutters or dark curtains on the windows and so you wake up at dawn.

Review collected in partnership with this hotel

Was this review helpful? Yes
HarpertvS, General Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Thank you so much for this review on Tripadvisor. We are glad you enjoyed your stay with us. All of the hotel rooms are differently designed, so if you stay with us the next time, please let us know your preferences so we can make sure you get the best fitting room available. More 

1 review
5 of 5 stars Reviewed May 3, 2015

we wanted to look for an alternative to Amsterdam and bumped in this hotel the expected was excellent outside the center very calm very good service excellent food a place to go back very good value for money

Review collected in partnership with this hotel

Was this review helpful? Yes
HarpertvS, General Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Dear Graziella R, thank you so much for this feedback. We are very glad to read your positive review! More 

Brussels, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2015

This was a very nice experience. Students who are getting the best training you can get. The customers also benefit just as much. All staff members are doing their very best to insure we had a nice stay. Rooms and restaurant were very nice. The service and the food was excellent! The hotel is walking distance from the city (2,8... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HarpertvS, General Manager at Teaching Hotel Chateau Bethlehem, responded to this review

Dear Freddy V., Thank you so much for this beautiful review. We are glad you enjoyed your stay with us. Besides walking, it's also possible to rent a bike, go by bus or train to the city centre! More 

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