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Designhotel Maastricht - Hampshire Eden

4.0 of 5 Stationsstraat 40, 6221 Maastricht, The Netherlands
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Designhotel Maastricht - Hampshire Eden
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Designhotel Maastricht - Hampshire Eden
Designhotel Maastricht - Hampshire Eden
Designhotel Maastricht - Hampshire Eden
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393 reviews from our community

Traveler rating
    69
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    99
    40
    15
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Designhotel Maastricht - Hampshire Eden
See the most recent reviews
Amsterdam, The Netherlands
Top Contributor
181 reviews 181 reviews
102 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed September 1, 2014

This Hotel is very centrally located only 2 minutes from the train station and 10 minutes to city walking. The Hotels reception is very initing with art collections all over the Hotel. You are greeted by very educated and professional staff who immidiattely remind you of the parking oppertunities and how to avoid tickets. The room is very clean and... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear stalenbu, Thank you very much for this positive review on Tripadvisor! We are very pleased to read that you have enjoyed your stay with us and would like to come back. When booking a future stay we would love to help you book a room with air-conditioning and will try to do our utmost best to provide you with... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 24, 2014

Stayed two nights during Andre Rieu concert weekend. Room was very small and HOT...uncomfortably so. No air conditioning and the fan was useless. For such a smart hotel to have no air con in rooms was amazing. Breakfast was chaotic and badly laid out. Couldn't get at bread as people were waiting for chef to cook food. Only one coffee... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear playzwithpaper, I am very sorry to read that your stay has not been to your wishes. For a future stay we would love to book you our Modern Medium or Comfort XL room with air-conditioning. Regarding you feedback about breakfast, I have shared this with my colleagues of the department involved. Unfortunately I was unable to see concerning which... More 

Charlotte, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2014

Pros: Great location close to bus stop and very clean. Also quiet with friendly staff. Cons: The bathroom did not have a door and the wall was clear glass! No one wants to see, hear, or smell bathroom activities!! Also no windows in the room at all. Breakfast was not included. This room would only be suitable for a person... More 

Review collected in partnership with Hampshire Hotels

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Linda, Thank you for sharing your experiences with us on Tripadvisor. I am very sorry to read that the room you booked was not to your personal wishes. For a future stay we would like to help you book a room that is more suitable to your personal needs. On behalf of team Designhotel Maastricht & Brasserie FLO, Esmée... More 

Nieuwerkerk aan den Ijssel, The Netherlands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Comfortable hotel at good location: close to railway station, city centre and many bars and restaurants. Good room, complete breakfast, free wireless internet and excellent staff. Although all staff was very friendly and professional, specially the lady attending at breakfast showed how much she likes her job. Our only, but important, remark: On a bright and warm summer day followed... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear RvV50, Thank you for sharing your experience with us on Tripadvisor. We are very pleased to read that you have enjoyed your stay with us. If you ever visit Maastricht in the future, we would be happy to book you one of our air-conditioned rooms we have in the hotel. On behalf of the entire team, Esmée Tusek –... More 

Perth, Australia
1 review
5 of 5 stars Reviewed July 25, 2014

I was absolutely amazed with everything about this hotel, from the price, to the service to the room. The huge bed in my room after a 24 hour flight and train from Australia was very, VERY comfortable. The check-in staff were excellent, and were extremely friendly and helpful. I was very happy with my experience, and I'm sure the next... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear “WanderingPerthTravel”, Thank you very much for sharing your experiences with us on Tripadvisor! We are very pleased to read that you have enjoyed your stay with us and hope to welcome you back very soon in Designhotel Maastricht & Brasserie FLO. On behalf of the entire team, Esmée Tusek – Guest Relations More 

West Dorset
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 23, 2014

As other reviewers have stated there is no Air Conditioning and no fans were available despite temperatures of 32 degrees Celsius! We were booked into this hotel as part of the Andre Rieu package. We had visited Maastricht previously 3 years ago and stayed at the Design Townhouse which is slightly closer to the station, my mistake was that I... More 

Was this review helpful? Yes 1
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear mrjinx, I am very sorry to read that we have not been able to satisfy your wishes during your stay with us. We highly value the feedback of our guests and understand the importance of it, therefore I would prefer to discus your feedback personally. Unfortunately I am unable to find any contact information, if you would be so... More 

Swadlincote, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 21, 2014

The hotel was quite grubby in the public areas. The room itself was quite nice, the towels in the bathroom were stained, the room was so hot I nearly passed out after being in there for 10 minutes. There is no aircon and they have no fans to use either. The breakfast was very nice though. Would not stay here... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear “347md196”, Thank you for sharing your feedback with us on Tripadvisor. I am sorry to read that we have not been able to convince you on all aspects. Unfortunately I was unable to find out concerning which reservation this feedback is. Indeed our Basic rooms we have no air-conditioning in the room as mentioned on the booking channels. In... More 

Malden, NL
Top Contributor
273 reviews 273 reviews
229 hotel reviews
345 helpful votes 345 helpful votes
3 of 5 stars Reviewed July 19, 2014

I stayed here with my sister for one night in July 2014 with a booking arrangement for the concert of Andre Rieu. Hampshire Eden is a boutique hotel, located between the station and the city center. The location is very convenient for everything you want to do in Maastricht. It is in the now trendy neighborhood Wijck and the city... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Mianel, Thank you for sharing your experiences with us on Tripadvisor. I am very sorry to read that your check-in did not go very smoothly, of course we strive to work as efficient as possible. Unfortunately I was unable to find out concerning which reservation this feedback is, therefore I am not sure what kind of room type you... More 

Beirut, Lebanon
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2014

Very Friendly staff, caring , pleasant, and always very pleased to serve for whatever the request could be. unfortunately couldn't have an AC in my room, stating it is a standard one.. location of design hotel is really excellent less than 2 minutes walk fro the trian station and the area is also very beautiful, and it few minutes form... More 

Review collected in partnership with Hampshire Hotels

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Najat, Thank you for sharing your feedback with us on Tripadvisor! We are very pleased to read that you have enjoyed the location and the service of our staff. It is correct that our standard rooms do not have air-conditioning, but for the future we would like to help you book one of our rooms with air-conditioning. With hospitable... More 

uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

Used as part of the weekend to andrie rieu, really good location for the concert and handy for the many restaurant and bars. Good decor but a little warm no air con so had to have window open, on site restaurant good for breakfast did nt use for dinner, only quibble price of parking in railway station underground car park,... More 

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear TiredoutUk, Thank you very much for your positive feedback on Tripadvisor! I am pleased to read that you have enjoyed your stay in our hotel during one of the André Rieu weekends. We hope to welcome you back in the future and would love to help you book one of our rooms with air-conditioning. On behalf of the entire... More 

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Additional Information about Designhotel Maastricht - Hampshire Eden

Address: Stationsstraat 40, 6221 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Designhotel Maastricht - Hampshire Eden 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Eden Designhotel Hotel Maastricht
Maastricht Eden Designhotel Hotel
Hotel Style:
#8 Luxury Hotel in Maastricht

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