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All 38 Maastricht hotels

Designhotel Maastricht - Hampshire Eden

4.0 of 5 Hotel   |   Stationsstraat 40, 6221 Maastricht, The Netherlands
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Designhotel Maastricht - Hampshire Eden
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Ranked #18 of 38 Hotels in Maastricht
A recent review
3 of 5 stars reviewed 2 weeks ago
Aandi1955 Gdansk, Poland
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349 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gdansk, Poland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose the Designhotel for its convenient location close to the Old Town quarter of Maastricht and also because of our prior experience with other Hampshire hotels. Regrettably, Designhotel Maastricht really disappointed us. There was lack of parking places for hotel guests. The cleanness of the room and especially in the bathroom was questionable. Strange noises in the elevator made... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Aandi1955, I am very sorry to read that your stay with us has not been to your wishes. Our standard is to make our guests feel “More than Welcome” in a comfortable environment. I have shared your comments concerning cleaning with our housekeeping department to be able to improve in the future. The hotel works together with the Q-park... More

Amsterdam, The Netherlands
Top Contributor
171 reviews 171 reviews
96 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is very centrally located only 2 minutes from the train station and 10 minutes to city walking. The Hotels reception is very initing with art collections all over the Hotel. You are greeted by very educated and professional staff who immidiattely remind you of the parking oppertunities and how to avoid tickets. The room is very clean and... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear stalenbu, Thank you very much for this positive review on Tripadvisor! We are very pleased to read that you have enjoyed your stay with us and would like to come back. When booking a future stay we would love to help you book a room with air-conditioning and will try to do our utmost best to provide you with... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed two nights during Andre Rieu concert weekend. Room was very small and HOT...uncomfortably so. No air conditioning and the fan was useless. For such a smart hotel to have no air con in rooms was amazing. Breakfast was chaotic and badly laid out. Couldn't get at bread as people were waiting for chef to cook food. Only one coffee... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear playzwithpaper, I am very sorry to read that your stay has not been to your wishes. For a future stay we would love to book you our Modern Medium or Comfort XL room with air-conditioning. Regarding you feedback about breakfast, I have shared this with my colleagues of the department involved. Unfortunately I was unable to see concerning which... More

Charlotte, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2014

Pros: Great location close to bus stop and very clean. Also quiet with friendly staff. Cons: The bathroom did not have a door and the wall was clear glass! No one wants to see, hear, or smell bathroom activities!! Also no windows in the room at all. Breakfast was not included. This room would only be suitable for a person... More

Review collected in partnership with Hampshire Hotels

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Linda, Thank you for sharing your experiences with us on Tripadvisor. I am very sorry to read that the room you booked was not to your personal wishes. For a future stay we would like to help you book a room that is more suitable to your personal needs. On behalf of team Designhotel Maastricht & Brasserie FLO, Esmée... More

Nieuwerkerk aan den Ijssel, The Netherlands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Comfortable hotel at good location: close to railway station, city centre and many bars and restaurants. Good room, complete breakfast, free wireless internet and excellent staff. Although all staff was very friendly and professional, specially the lady attending at breakfast showed how much she likes her job. Our only, but important, remark: On a bright and warm summer day followed... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear RvV50, Thank you for sharing your experience with us on Tripadvisor. We are very pleased to read that you have enjoyed your stay with us. If you ever visit Maastricht in the future, we would be happy to book you one of our air-conditioned rooms we have in the hotel. On behalf of the entire team, Esmée Tusek –... More

Perth, Australia
1 review
5 of 5 stars Reviewed July 25, 2014

I was absolutely amazed with everything about this hotel, from the price, to the service to the room. The huge bed in my room after a 24 hour flight and train from Australia was very, VERY comfortable. The check-in staff were excellent, and were extremely friendly and helpful. I was very happy with my experience, and I'm sure the next... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear “WanderingPerthTravel”, Thank you very much for sharing your experiences with us on Tripadvisor! We are very pleased to read that you have enjoyed your stay with us and hope to welcome you back very soon in Designhotel Maastricht & Brasserie FLO. On behalf of the entire team, Esmée Tusek – Guest Relations More

West Dorset
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 23, 2014

As other reviewers have stated there is no Air Conditioning and no fans were available despite temperatures of 32 degrees Celsius! We were booked into this hotel as part of the Andre Rieu package. We had visited Maastricht previously 3 years ago and stayed at the Design Townhouse which is slightly closer to the station, my mistake was that I... More

Was this review helpful? Yes 1
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear mrjinx, I am very sorry to read that we have not been able to satisfy your wishes during your stay with us. We highly value the feedback of our guests and understand the importance of it, therefore I would prefer to discus your feedback personally. Unfortunately I am unable to find any contact information, if you would be so... More

Swadlincote, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 21, 2014

The hotel was quite grubby in the public areas. The room itself was quite nice, the towels in the bathroom were stained, the room was so hot I nearly passed out after being in there for 10 minutes. There is no aircon and they have no fans to use either. The breakfast was very nice though. Would not stay here... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear “347md196”, Thank you for sharing your feedback with us on Tripadvisor. I am sorry to read that we have not been able to convince you on all aspects. Unfortunately I was unable to find out concerning which reservation this feedback is. Indeed our Basic rooms we have no air-conditioning in the room as mentioned on the booking channels. In... More

Malden, NL
Top Contributor
270 reviews 270 reviews
227 hotel reviews
336 helpful votes 336 helpful votes
3 of 5 stars Reviewed July 19, 2014

I stayed here with my sister for one night in July 2014 with a booking arrangement for the concert of Andre Rieu. Hampshire Eden is a boutique hotel, located between the station and the city center. The location is very convenient for everything you want to do in Maastricht. It is in the now trendy neighborhood Wijck and the city... More

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Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Mianel, Thank you for sharing your experiences with us on Tripadvisor. I am very sorry to read that your check-in did not go very smoothly, of course we strive to work as efficient as possible. Unfortunately I was unable to find out concerning which reservation this feedback is, therefore I am not sure what kind of room type you... More

Beirut, Lebanon
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 of 5 stars Reviewed July 18, 2014

Very Friendly staff, caring , pleasant, and always very pleased to serve for whatever the request could be. unfortunately couldn't have an AC in my room, stating it is a standard one.. location of design hotel is really excellent less than 2 minutes walk fro the trian station and the area is also very beautiful, and it few minutes form... More

Review collected in partnership with Hampshire Hotels

Was this review helpful? Yes
Sita T, Guest Relations Manager at Designhotel Maastricht - Hampshire Eden, responded to this review

Dear Najat, Thank you for sharing your feedback with us on Tripadvisor! We are very pleased to read that you have enjoyed the location and the service of our staff. It is correct that our standard rooms do not have air-conditioning, but for the future we would like to help you book one of our rooms with air-conditioning. With hospitable... More

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Additional Information about Designhotel Maastricht - Hampshire Eden

Address: Stationsstraat 40, 6221 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Designhotel Maastricht - Hampshire Eden 4*
Number of rooms: 105
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Also Known As:
Eden Designhotel Hotel Maastricht
Maastricht Eden Designhotel Hotel

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