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All 15 Groningen hotels

Mercure Groningen Martiniplaza

4.0 of 5 Hotel   |   Expositielaan 7, 9727 KA Groningen, The Netherlands
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Mercure Groningen Martiniplaza
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Ranked #3 of 15 Hotels in Groningen
A recent review
4 of 5 stars reviewed 1 week ago
Gill C Burscough, United Kingdom
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308 reviews from our community

Traveler rating
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    48
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burscough, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped off here on our cycle tour. Quite expensive but the room was very comfortable and quiet and all the added extras made it a good stop. The receptionist was very polite and helpful. Also somewhere safe for our bikes was a plus. The only disappointment was the cost of the breakfast, I thought it very expensive at €16 so... More

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Cloppenburg, Germany
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived as a group 12 at this hotel on a Saturday morning and were allowed into our rooms early which was great as we wanted to go into town. The reception was very welcoming and efficient team working there. Rooms are of a good standard and clean and good value. Beds were very comfortable slept very well there. Next... More

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy you and your group enjoyed the stay in our hotel. I will pass on your compliments to our hotel team! Kind regards, Rick Haandrikman General Manager More

Amsterdam, Noord-Holland, Netherlands
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has old-fashioned prices: it's not expensive. The attention of the employees is also old-fashioned: they are helpful. As a Platinum-card holder for this hotel chain, they upgraded me to a Privilege Room for free. So far, so good. But what was also old-fashioned, are the services. No bath in any room, even the highest priced? That's not 2014.... More

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Mr van Ess, Thank you for taking your time to write a review on Tripadvisor. We are happy that you have enjoyed your stay with us and that you qualify our staff as excellent! We are aware that the entertainment system in the rooms need to be adjusted towards current & future guest needs/wishes. We are looking into the... More

Stockholm, Sweden
Top Contributor
75 reviews 75 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed September 13, 2014

The hotel is located close to high way and nothing else. We were asked during the check in Breakfast? No thanks, we will decide tomorrow. In the morning I call reception and asked: How much is breakfast? Got answer 12,5 euro. We enjoyed the breakfast. Check out and I see 33 euro for the breakfast for two. I called the... More

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you for taking the time to post a review to share your experience at the Mercure Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sometimes we have special deals on our breakfast price. I am sorry that this was not explained to you at... More

The Hague, The Netherlands
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2014

Overall good hotel. Clean and staff quite friendly and good. Location is not bad, nearby the bus stop (5 minutes walk from the hotel). Paid parking either at the hotel premises or on the street at the same price.

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review. We are happy to read that your stay was in general Good. When you visit Groningen again in the near future, we hope you will stay in the Mercure Groningen Martiniplaza. Kind regards, Rick Haandrikman General manager More

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2014

I was staying in this hotel as a part of a package trip to attend the MotoGP in Assen and had not had an option to choose where we stayed, but I would choose to stay there again. The hotel was clean and contemporary and the staff were great. The evening meal was good too and I was unsure what... More

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, On behalf of the entire Mercure team, I would like to thank you for staying with us. It is a pleasure to read your extensive review regarding our service and facilities. We hope to welcome you back next year during the Dutch MotoGP in Assen. Kind regards, Rick Haandrikman General manager More

UK
Top Contributor
64 reviews 64 reviews
46 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 29, 2014

The hotel was Ok. Breakfast is OK. Room was clean, modern, OK. Nothing special , nothing bad. The hotel is in the middle of nowhere (next to the exposition centre). It is 30min walk from city centre. Or a taxi ride every time.. So I would advise go for a city centre hotel if you are not going to a... More

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review & feedback on Tripadvisor. We welcome all constructive criticism, as this helps us to improve our level of quality. The points mentioned will be discussed in the hotel. Our privilege rooms don't have extra m2, but we offer extra services in the room (free movie channels, free minibar, extra amenities in... More

Roseville, California
Top Contributor
106 reviews 106 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 15, 2014

Stayed here on business and it was clean and OK, but not great. There was confusion on our reservation, they showed us on different days, but fortunately we had a printout of our reservation. When they were searching, we were told they were not able to look up by confirmation number in their system, which seemed very weird. They were... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Rick Haandrikman General Manager More

Olandese
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 14, 2014

Booked in the last moment a few days overnight for a businesstrip. Lucky as it was fully booked we found out later that evening. I couldn't say anything negative about our stay nor could my colleague.OK we are used to work and eat late and the only unfortunate thing is that after 10PM just forget about your desert in the... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. It is a pleasure to hear your satisfaction about our service and facilities. We very much look forward to welcoming you back soon, for another great stay! Kind regards, Rick Haandrikman General Manager More

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Additional Information about Mercure Groningen Martiniplaza

Address: Expositielaan 7, 9727 KA Groningen, The Netherlands
Phone Number:
Location: The Netherlands > Groningen Province > Groningen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Groningen Martiniplaza 4*
Number of rooms: 157
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Also Known As:
Accor Groningen Martiniplaza

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