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All 15 Groningen hotels

Mercure Groningen Martiniplaza

4.0 of 5 Hotel   |   Expositielaan 7, 9727 KA Groningen, The Netherlands
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Mercure Groningen Martiniplaza
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81%
Ranked #2 of 15 hotels in Groningen
A recent review
5 of 5 stars reviewed 4 days ago
H D Groningen
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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istanbul
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014 via mobile

Tiny rooms but very well decorated, if not so fancy. The staff is extraordinarily friendly, which is not so common everywhere in Europe. Seems one of the best choice for business trips due to its location near highway (you do not hear motorists too much)

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review! I will pass on your complement to our team members. We hope to welcome you again in the near future. Kind regards Rick Haandrikman General manager More

Bottrop, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 9, 2014

We have been in the hotel in may. They want to have money for everything. The staff is not helpful. They do not take you to the room. The breakfast is expensive and not delicious. They charged the breakfast with a very high price. We got partly the money back, after complaining to the company.

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Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you please provide me with your personal email address so I can contact you directly. Kind regards, Rick Haandrikman General manager... More

Eindhoven, The Netherlands
Top Contributor
72 reviews 72 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Paid a visit to the Mercure with a group of 75. We were a bit earlier as announced and way before checkinn time. Hotel was full the night before but the checkin lady was already busy gathering our rooms and managed to get us all our rooms within half an hour!!! She swapped rooms, called housekpeeing amd did everything possible... More

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy that you and your group enjoyed the stay in our hotel. It's always nice to get positive feedback. Sorry about the inconvience caused concerning the elevators! We hope to welcome you back in the future. Kind regards, Rick Haandrikman General manager More

Wakefield
Top Contributor
77 reviews 77 reviews
13 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 18, 2014

Came over here for a rugby tournament in Groningen, and was pleasantly surprised by the hotel we stopped in. I was a little worried at first as a group of lads tried to find our rooms we had to go in what seemed like the slowest lifts in the world as there were no stairs to our rooms. This took... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your 5 star rating on Tripadvisor. We are happy that you have enjoyed your stay in our hotel during the rugby tournament in Groningen. The slow elevators has our attention! We hope to welcome you again in the near future! Kind regards, Rick Haandrikman General manager More

Perth, Australia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 3, 2014 via mobile

Although the room was small, the staff, service and amenities were excellent. Breakfast was refreshed regularly, with a wide choice of food. We loved the Nespresso machine in the foyer and our room! Small extras are always appreciated

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy to read that you have enjoyed your breakfast and the extra services in our hotel. I will forward you compliments to our staff. We hope to welcome you again in Groningen. Kind regards, Rick Haandrikman General manager More

Merelbeke, Belgium
Top Contributor
56 reviews 56 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 28, 2014

I had an excellent service, because a technician came to the rescue within 15 minutes after calling the reception desk for a problem with the power outlets at the desk in my room. Problem solved in 2 minutes and I was able to plug in. Food was ok, dinner as well as breakfast. Bed ok, bathroom ok, though the energy... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review and feedback on Tripadvisor. We are happy that the technical issue was resolved quickly and that you have enjoyed your stay with us. We hope to welcome you again in the near future. Kind regards, Rick Haandrikman General Manager More

Darlington, United Kingdom
Top Contributor
76 reviews 76 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed here on business the other night, it was a whistle-stop visit due to late arrival and early departure. The good points: great breakfast (and great service at breakfast), good front desk staff, willing to help and adapt, free Nespresso coffee as you walk in Not so good: tiny standard room with tiny bathroom and tiny shower, had to lug... More

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review and feedback on Tripadvisor. We do realise that our single rooms are a bit small. For your next stay we advise to reserve a double room in the main building (only € 5 extra per night) We hope to welcome you again in the near future. Kind regards, Rick Haandrikman General... More

Clonmel, Ireland
Contributor
18 reviews 18 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 24, 2014

Stayed here recently on business. Friendly and helpful staff. Rooms are small but practical, clean and comfortable. Was on 8th floor (top floor). WiFi worked well in room. Breakfast ok but not cheap. Ate dinner here also. Reasonable choice. Food was ok.

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy to read that you have enjoyed your stay in our hotel. We hope that you will choose the Mercure hotel again on your next trip to Groningen. Kind regards, Rick Haandrikman General manager More

Dronten
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2014

Great hotel, very 'not expensive', good rooms, best breakfast ever with real(!) fresh orange juice, hot boiled eggs, choice of soft and firm, sausages, bacon, scrambled eggs, fried tomatoes, tiny pancakes, various cereals, various juices, good coffee, fresh fruit and so on

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy that you have enjoyed your stay with us and our extensive breakfast buffet! We hope to welcome you back soon. Kind regards, Rick Haandrikman General Manager More

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Additional Information about Mercure Groningen Martiniplaza

Address: Expositielaan 7, 9727 KA Groningen, The Netherlands
Phone Number:
Location: The Netherlands > Groningen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Groningen Martiniplaza 4*
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Also Known As:
Accor Groningen Martiniplaza

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Mercure Groningen Martiniplaza is the perfect location and meeting point for your business trip or holiday to Groningen in the northern part of Holland. The hotel is very easy to reach, just off the A7 (exit 36) and right next to Gasunie, Martiniplaza and the Trade Centre. The hotel features 157 comfortable functional modern non smokingrooms with airconditioning, minibar, free WiFi and ADSL (paid). We have 44 parkingplaces (paid), and a non smoking restaurant and a bar. ... more   less 
Number of rooms
157

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