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All 15 Groningen hotels

Mercure Groningen Martiniplaza

4.0 of 5 Hotel   |   Expositielaan 7, 9727 KA Groningen, The Netherlands
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Ranked #2 of 15 hotels in Groningen
A recent review
3 of 5 stars reviewed 1 week ago
kaliWashington Roseville, California
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Roseville, California
Top Contributor
103 reviews 103 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business and it was clean and OK, but not great. There was confusion on our reservation, they showed us on different days, but fortunately we had a printout of our reservation. When they were searching, we were told they were not able to look up by confirmation number in their system, which seemed very weird. They were... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Rick Haandrikman General Manager More

Olandese
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked in the last moment a few days overnight for a businesstrip. Lucky as it was fully booked we found out later that evening. I couldn't say anything negative about our stay nor could my colleague.OK we are used to work and eat late and the only unfortunate thing is that after 10PM just forget about your desert in the... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. It is a pleasure to hear your satisfaction about our service and facilities. We very much look forward to welcoming you back soon, for another great stay! Kind regards, Rick Haandrikman General Manager More

istanbul
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014 via mobile

Tiny rooms but very well decorated, if not so fancy. The staff is extraordinarily friendly, which is not so common everywhere in Europe. Seems one of the best choice for business trips due to its location near highway (you do not hear motorists too much)

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review! I will pass on your complement to our team members. We hope to welcome you again in the near future. Kind regards Rick Haandrikman General manager More

Bottrop, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 9, 2014

We have been in the hotel in may. They want to have money for everything. The staff is not helpful. They do not take you to the room. The breakfast is expensive and not delicious. They charged the breakfast with a very high price. We got partly the money back, after complaining to the company.

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you please provide me with your personal email address so I can contact you directly. Kind regards, Rick Haandrikman General manager... More

Eindhoven, The Netherlands
Top Contributor
72 reviews 72 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Paid a visit to the Mercure with a group of 75. We were a bit earlier as announced and way before checkinn time. Hotel was full the night before but the checkin lady was already busy gathering our rooms and managed to get us all our rooms within half an hour!!! She swapped rooms, called housekpeeing amd did everything possible... More

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy that you and your group enjoyed the stay in our hotel. It's always nice to get positive feedback. Sorry about the inconvience caused concerning the elevators! We hope to welcome you back in the future. Kind regards, Rick Haandrikman General manager More

Wakefield
Top Contributor
88 reviews 88 reviews
13 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 18, 2014

Came over here for a rugby tournament in Groningen, and was pleasantly surprised by the hotel we stopped in. I was a little worried at first as a group of lads tried to find our rooms we had to go in what seemed like the slowest lifts in the world as there were no stairs to our rooms. This took... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your 5 star rating on Tripadvisor. We are happy that you have enjoyed your stay in our hotel during the rugby tournament in Groningen. The slow elevators has our attention! We hope to welcome you again in the near future! Kind regards, Rick Haandrikman General manager More

Perth, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 3, 2014 via mobile

Although the room was small, the staff, service and amenities were excellent. Breakfast was refreshed regularly, with a wide choice of food. We loved the Nespresso machine in the foyer and our room! Small extras are always appreciated

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. We are happy to read that you have enjoyed your breakfast and the extra services in our hotel. I will forward you compliments to our staff. We hope to welcome you again in Groningen. Kind regards, Rick Haandrikman General manager More

Merelbeke, Belgium
Top Contributor
56 reviews 56 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 28, 2014

I had an excellent service, because a technician came to the rescue within 15 minutes after calling the reception desk for a problem with the power outlets at the desk in my room. Problem solved in 2 minutes and I was able to plug in. Food was ok, dinner as well as breakfast. Bed ok, bathroom ok, though the energy... More

Was this review helpful? Yes
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review and feedback on Tripadvisor. We are happy that the technical issue was resolved quickly and that you have enjoyed your stay with us. We hope to welcome you again in the near future. Kind regards, Rick Haandrikman General Manager More

Darlington, United Kingdom
Top Contributor
76 reviews 76 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed here on business the other night, it was a whistle-stop visit due to late arrival and early departure. The good points: great breakfast (and great service at breakfast), good front desk staff, willing to help and adapt, free Nespresso coffee as you walk in Not so good: tiny standard room with tiny bathroom and tiny shower, had to lug... More

Was this review helpful? Yes 1
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this review

Dear Guest, Thank you very much for your review and feedback on Tripadvisor. We do realise that our single rooms are a bit small. For your next stay we advise to reserve a double room in the main building (only € 5 extra per night) We hope to welcome you again in the near future. Kind regards, Rick Haandrikman General... More

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Additional Information about Mercure Groningen Martiniplaza

Address: Expositielaan 7, 9727 KA Groningen, The Netherlands
Phone Number:
Location: The Netherlands > Groningen Province > Groningen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Groningen Martiniplaza 4*
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TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Tingo, Hotels.com, BookingOdigeoWL, ACCOR, Venere and Otel so you can book your Mercure Groningen Martiniplaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Groningen Martiniplaza

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Mercure Groningen Martiniplaza is the perfect location and meeting point for your business trip or holiday to Groningen in the northern part of Holland. The hotel is very easy to reach, just off the A7 (exit 36) and right next to Gasunie, Martiniplaza and the Trade Centre. The hotel features 157 comfortable functional modern non smokingrooms with airconditioning, minibar, free WiFi and ADSL (paid). We have 44 parkingplaces (paid), and a non smoking restaurant and a bar. ... more   less 
Number of rooms
157

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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