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All 2 Lamphey hotels

BEST WESTERN Lamphey Court Hotel

4.0 of 5 Hotel   |   Lamphey, Pembroke SA71 5NT, Wales
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Ranked #2 of 2 Hotels in Lamphey
A recent review
3 of 5 stars reviewed 1 week ago
Ali4348 Blandford
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458 reviews from our community

Traveler rating
    127
    158
    85
    54
    34
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77
223
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have never complained about anyone or anywhere but I cannot let this drop... I had my hen day pre booked 4 weeks in advance... Not enough robes or towels for the hen party, told that the spa would be booked out provided at least 10 of us had a treatment however, they had copious amounts of guests as well... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We went to a hen party spa day here and OMG was we dissapointed. First they took 25 min to serve 4 cups of coffee. They took a block booking for us and didn't have enough robes for us even though we had booked weeks in advance. When we explained this to the reception they seemed not to care. We... More 

Was this review helpful? Yes 3
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed at the hotel 16.02.15. Prior to leaving I informed the lady at reception of my complaints. I am deeply disappointed I got no apology from the lady just the offer of coming back in for breakfast. She simply said ok when I listed off my sets of complaints. I have been a regular to the hotel for the... More 

Was this review helpful? Yes 9
Blandford
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an impressive hotel in a beautiful setting and could be so much better than it is. As you drive up to this hotel it looks so impressive but unfortunately it just doesn't live up to its potential and is starting to feel neglected (certainly there are still the same maintenance issues here a year after our first stay).... More 

Was this review helpful? Yes 2
Ebbw Vale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely building in a lovely setting. Our room was very nice and spotlessly clean. We used the pool, sauna, steam room etc and couldn't fault it. Unfortunately, I have to agree with the other recent reviewers regarding the evening meal. It was a disaster service-wise but we thought the food was lovely when it eventually arrived, as... More 

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United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I always like to see the good in places & hate the fact people can potentially ruin a business by writing bad reviews, but on this occassion I feel compelled to explain why I will NEVER EVER return to this hotel. Even though we are returning customers & had a fantastic time on our last visit, it's gone down hill... More 

Was this review helpful? Yes 4
charlotte nc
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel Itself was quite lovely with an old world stately home charm to it . Nice cosy bar, lovely big conservatory to eat dinner in . Was disappointed to find out when we checked in that most of the spa was not really working as re boiler was Broken . This meant a cold pool, cold hot tub ,... More 

Was this review helpful? Yes 3
Rustington, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

My partner brought me a luxury hotel spa break voucher for my birthday, as Lamprey court looked beautiful I decided to book it for us both for the valentine weekend. The room was lovely and the staff pleasant but most very young, they did their best but without a manager or head waiter on site for their busy valentine weekend... More 

Was this review helpful? Yes 5
Aberystwyth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

A shambolic overnight stay which resulted in the poor receptionist in tears at the end of the night. My boyfriend booked a "valentines experince" for yesterday to include use of the spa, flowers and chocolates on arrival, a deluxe suite, 3 course meal and 20% off all spa treatments. The reality was: use of the spa where the pool was... More 

Was this review helpful? Yes 4
Llanelli, United Kingdom
Top Contributor
94 reviews 94 reviews
37 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here before so we knew what to expect, however our expectations were surpassed, we were booked into the same studio room as before, which was a nice thought. The Gala evening meal was wonderful & followed by a very professional evening singer & disco. The hot buffet breakfast was a little disorganised though in our experience they never... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Lamphey Court Hotel

Address: Lamphey, Pembroke SA71 5NT, Wales
Phone Number:
Location: United Kingdom > Wales > Pembrokeshire > Pembroke > Lamphey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Lamphey Court Hotel 4*
Number of rooms: 36
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Also Known As:
Best Western Pembroke
Pembroke Best Western
BEST WESTERN Lamphey Court Hotel Pembroke

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