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BEST WESTERN Hotel Spirgarten

Am Lindenplatz 5, Zurich 8048, Switzerland
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BEST WESTERN Hotel Spirgarten
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Rozas, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Extremelly hot. Impossible to sleep. No air conditioning. Rooms very small. No ventilation at all in the rooms. I will not repeat this hotel again. I asked for a cool room and i was given another one as hot as the previous one. Price very expensive for the very low quality.

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Hyderabad, India
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

the hotel is close to the metro station from where zurich hb station is around 5 mins away . rooms are small but well furnished and maintained in a clean way . staff at the reception was not helpful at all . which is the major drawback . as a tourist we do not even get the basic info properly... More 

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Travelers are raving about these Zurich hotels

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 8, 2015

If you like to stay in a small room that is also as hot as a sauna this is the place for you. No air conditioner in the rooms! Absolutely the worst stay ever... Hotel lobby looks awful, hallways reminds hostels in another part of the world and the location is really not so good. Stay away!!!

Was this review helpful? Yes 3
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

Clean, comfortable hotel located some distance from the city centre but with good public transportation. Hotel staff was friendly and efficient. There was an extra charge of CHF 15 per person for breakfast. In general, we found Switzerland very expensive compared to other European countries (Germany, Austria, France, Italy)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear KlausB, Thank you for your comments regarding your recent stay at our property. We are glad to hear, that in general you enjoyed your stay at our Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. And... More 

Barnstaple, United Kingdom
Level Contributor
243 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed May 25, 2015

The hotel is 5 minutes walk from the train station, which in turn is a 4 minute train to Zurich HB running every 10 or so minutes. Room was adequate size for a single room, bathroom contained amenities such as shower caps whilst wifi was strong. Receptionist (Anja) was lovely! Breakfast was decent, fairly large cold selection with juices and... More 

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Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear Tom L, We would like to thank you very much for your positive comment on Tripadvisor. We are glad to hear, that you enjoyed your stay at our Hotel while you visited Zurich and we value your Feedback. We hope you will come back and see us again soon. If we can be of assistance in the future, please... More 

Belgrade, Serbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

friendly hotel, very clean, bedding above average, modern technology in the room, breakfast excellent, staff very friendly. in a good location, near tram and train station and manu shops and restorants too.

Was this review helpful? Yes 1
Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear Alida K, for your positive comments regarding your recent stay at our property I would like to thank you in the name of the entire team. Comments like yours are a big Motivation for us, thank you. We hope you will come back soon and see us again. Yours sincerely, Christophe Rouiller, General Manager, Best Western Hotel Spirgarten, CH-8048... More 

National Capital Territory of Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 7, 2015

I cant say it is a good value for money coz one's self esteem cannot be attributed to a value. I was there in December last year and it was a terrible experience for me. starting form the reception itself, it was poor. The receptionist was extremely rude and cold. She made a racist comment on me. I even registered... More 

Was this review helpful? Yes 4
Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear Reena Cherian, Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

London, United Kingdom
Level Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 31, 2014

I stayed for 2 nights in a single room which was clean and comfortable. Not large, but enough for a short stay. There are nice touches on arrival with the free bottle of water and some fruit. The tram journey into the centre takes about 15 minutes and runs frequently. It is the staff that make this hotel worthwhile. We... More 

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Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear Kate H, Better late than never, I would like to thank you for your very positive comments regarding your stay at our hotel. The entire team is very happy to hear that you enjoyed your time at the Spirgarten while spending time in Zurich. Comments like yours are a big motivation for all of us.! We hope you will... More 

Zurich, Switzerland
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 16, 2014

The hotel is located away from downtown, but has a very convenient tram stop just out the door. So you will reach the city center in no time. The hotel has rooms that appear a bit worn, but that also have some very nice touches. You really see that they are trying to lift it up. Well done! For instance... More 

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Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear anphibious Thank you for your feedback regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and wish you a good... More 

Wien, Austria
1 review
4 of 5 stars Reviewed December 15, 2014

The hotel is not in the center so you do not have all the traffic. The hotel has enough parking, very good rooms and very good internet. In the morning a good breakfast buffet with good coffee and tea. All in all a very good value for money for business travel

Review collected in partnership with Best Western

Was this review helpful? Yes
Spirgarten, General Manager at BEST WESTERN Hotel Spirgarten, responded to this review

Dear Erik-Jan D As well on this channel I would like to thank you for your positive feedback regarding your recent stay at our property. Your positive comments are a big motivation for our entire team, thank you very much ! We hope you will come back and see us again soon and wish you a good start into a... More 

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