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Four Points by Sheraton Sihlcity Zurich

#28 of 133 Hotels in Zurich
Certificate of Excellence
Kalandergasse 1, Zurich 8045, Switzerland
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1 room 1 guest
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Four Points by Sheraton Sihlcity Zurich
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427 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
  • All months
    (427)
  • Mar-May only
    (79)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (89)
All months
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I wanted to give this hotel 3 star because the bed and pillows are uncomfortable. It is the worse out of all the 5 different hotels I stayed at during the trip in Europe. However, I think besides all the bed and pillow this hotel is really good so I gave it a 4 Location: Zurich is not big anyway.... More 

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Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this hotel at least twice a month every month for the past 2 years. I've stayed at others when they have no availability. And must say that this is the best business hotel I've known in Zurich. Rooms are very spacious, the restaurant is very good, the bar's always lively and serves great informal food (burgers, salads...)... More 

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Dubai, United Arab Emirates
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent few days in this hotel. The service is very efficient, fast check in, fast check out. Staff is generally very friendly. Good breakfast. it is close to the center and to the lake (7 mins by taxi) It does not have a business center but a computer, which does not have all typical MS Office software... Maybe they... More 

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Scotland
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here due to keep my SPG platinum status up to date. My office is in Zurich but I have to say this hotel is just "ok". The rooms are rather big but you feel slightly claustrophobic because it's a tiny but long window, so you feel like you're in a prison cell. The food and service is ok.... More 

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Dubai, United Arab Emirates
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice modern, recent starwood hotel in Zurich, the proximity to a shopping mall helps if you need do some small shopping. lots of bars and restaurants in the area. Rooms are modern, clean and well appointed. The entrance is slightly confusing as you need to walk onto a small street to get in, if you are by car you need... More 

Was this review helpful? Yes 1
Thomas K, Guest Relations Manager at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear DMEG86. Many thanks for your review on Tripadvisor.ch. Great that you enjoyed your stay with us. Many guests appreciate the subtle difference of a business hotel at the airport for us. And also the direct location to wonderful shopping and the largest cinema in Switzerland. The more we thank you for your wonderful review. We hope to see you... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Arriving to find booking.com had booked me for wrong week I started to panic.. No need. Hotel concierge sorted this issue out in minutes, What a fantastic level of service throughout. Room was spacious, very smart, full facilities provided. Clean crisp modern trendy.. Everything you expect in a four star hotel , Be prepared to pay 100 Swiss francs on... More 

Was this review helpful? Yes 1
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear johnwolfendale Thank you for your wonderful review on Tripadvisor. We are very proud of our staff who are indeed doing a great job every day. We are pleased that you have felt the passion. We very much look forward to your next visit! Kind regards Thomas Kleint Guest Relation & Social Media More 

Yorkshire, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Gorgeous hotel and delivers more than expected. The service was impeccable. The staff was more than willing to help at all times. Rooms were clean and spacious. Good set of amenities in the room. The house keeping team is very caring and goes out of their way to look afetr your requirements. Good cafes and restaurants to experience nearby. Will... More 

Was this review helpful? Yes 1
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear 375yorkshiretraveler thank you for this great review. We do everything to make our guests feel like being at home during their visit. We hope you'll come back to us! Maybe even stay a little longer? Best wishes Thomas Kleint Guest Relation & Social Media More 

Hong Kong Region, China
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 26, 2015

We were traveled with a group of 9 people and when we checked in, all the keys were ready and the staffs at reception were expecting us. Rooms are very spacious , clean and comfortable. House keeping staffs are very attentive and taking good care of all of us. Swiss Quality!!!

Was this review helpful? Yes 1
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear bill329. Thank you for your great review on Tripadvisor. It's fantastic to hear your stay was so memorable. Maybe you will visit us again soon? We would be delighted to welcome you back! Kind regards Thomas Kleint Guest Relation & Social Media More 

Guildford, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 25, 2015

Used the hotel during a stay to watch the Iron Man event, what a great hotel local with shopps and restaurants locally with great connections to the station using the trams. Rooms very modern, immaculate with good WIFI. Would use again.

Was this review helpful? Yes 1
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear Nick T. Thank you for your good rating on TripAdvisor. Ho nice to read that you were able to enjoy our hospitality. We are already looking forward to your next visit, hopefully soon and meanwhile send our kind regards Thomas Kleint Guest Relation & Social Media More 

Harwich, Massachusetts
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 24, 2015

My husband and I had a wonderful stay at this hotel. The location was an easy tram ride to the Old Town and shopping areas and the room was spacious and quiet. The entire staff could not have been more helpful and pleasant. We truly appreciated the Swiss hospitality and my family loved the chocolates we bought on their recommendation... More 

Was this review helpful? Yes 1
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review

Dear jwish2013 We thank you for this great review on Tripadvisor. Our staff has been very happy to hear such a positive feedback. Come back soon! We look forward to welcoming you again. Best wishes Thomas Kleint Guest Relation & Social Media More 

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