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All 123 Zurich hotels

Hotel Ambassador

4.0 of 5 Hotel   |   Falkenstrasse 6, Zurich 8008, Switzerland (Hochschulen)
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Ranked #12 of 123 hotels in Zurich
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 27, 2014
Eric C London, United Kingdom
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167 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2014

The location is excellent and the service superb. However, the rooms are a bit dated and the carpets everywhere -particularly in the elevator!- have clearly seen better days. The hospital-like bed is gimmicky and when completely horizontal not particularly comfortable. I'd recommend it but only if you get it at the right price.

Was this review helpful? Yes 1
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “Eric C”. We are sorry to read that we could not meet your expectations concerning the room design. The hotel is in a beautiful turn of the century building and the room design reflects the class of a “town house”. Moreover, please note that we renovated all rooms within the last 4 years. Concerning your comment about our electric... More

Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2014

With only a weekend in Zurich over Valentines, I wanted to make sure our visit was going to be luxurious, in a great location, quiet and most importantly value for money. We certainly got what we paid for and more. Luxury was paramount from the moment we stepped off the tram, and walked to the hotel, it ouzzed period style,... More

Was this review helpful? Yes 1
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “MRSBUDD002”. Wow, many thanks for this lovely comment! It was great to hear that you enjoyed your Valentines weekend with us and that you appreciated the luxury throughout the Hotel, our location, our Restaurant Opera and the Manager cocktail on Friday. Moreover, we have been very delighted to read that you call our front desk employees “the hotel jewels”... More

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 12, 2014

We have made it a habit to stay at this very fine city hotel whenever we are in Zurich. An attentive front desk group can make anything happen from your concerns within the hotel or indeed outside reservations for events and restaurants. The rooms are well maintained and clean with all the amenities you could expect from a small luxury... More

Was this review helpful? Yes 1
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “bedrich72”. Thank you so much for this great comment. It is a great honor for us that you always stay in our Hotel Ambassador à l’Opéra whenever in Zurich. Moreover, we are pleased to read that you appreciate our helpful employees, the weekly manager cocktail and that you recommend our gourmet Restaurant Opera to Tripadvisor users. We are looking... More

Disney World,
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014 via mobile

The Ambassador is centrally located and a beautiful facility. The staff at the hotel are wonderfully helpful and friendly. Front desk staff went above and beyond with directions, dinner reservations and all around great service. Thanks!

Was this review helpful? Yes 1
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “David L” Wow, many thanks for your kind comment and the 5-star score! We are delighted that you enjoyed your stay with as and that you appreciated our location in the city center and our helpful and friendly employees. With pleasure we will forward your compliments to them. We are looking forward to your next visit. Rudolf E. Zehnder... More

Katy, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

We stayed in this hotel for 2 nights during our family vacation. The hotel upgraded our room free of charge to accomendate the baby crib which was very nice. hotel is at a nice location where you can walk to shopping streets and the lake. breakfast is on the simple side but we are ok with it. the only thing... More

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HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “just2havefun”. Thank you for this great comment! It was a pleasure to read that you appreciated the free room upgrade and our location in the city center. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager More

Frankfurt, Germany
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2014

Im glad that i stayed in that hotel. Just payed around 200 Euro for 2 people plus breakfast. Many hotels in Zürich are overrated. When we arrived the service was very friendly, upgraded our room, gave us a check for 2 drinks at the bar for free. Also the parking is much more cheaper than the official parking (20 Franken... More

Was this review helpful? Yes 1
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “Jo K”. Many thanks for your comment and the 5 star rating! We are pleased that you appreciated the friendly service, the free upgrade and our location close to the city center. We are looking forward to your next visit! Rudolf E. Zehnder / General Manager More

Paris
Top Contributor
59 reviews 59 reviews
56 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

After having been first shown to a tiny room that looked more like a children room (single bed, against a wall) i requested an upgrade to a queen bed room ( cost another chf60). While still not very big, the room was clean and nicely decorated. Ambassador is located near the lake, next to the opera and was evidently recently... More

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HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “Nick of Paris”. We are delighted to read that you appreciated our location and that you enjoyed your dinner in our Restaurant Opera. Concerning your comment about the room size: Our boutique hotel is part of the former Uto-castle from 1898 and disposes over different room categories. Our reception would be pleased to help you to find your convenient... More

Quezon City
Top Contributor
59 reviews 59 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 9, 2013

Before we came to Zurich, my husband and I just came from 3 different hotels in 3 cities in 3 different countries in Europe. Each hotel we stayed in gave us different memories of the hospitality from their staff and the comfortability of the rooms and most of all the beds. We never expected that in Hotel Ambassador, we will... More

Was this review helpful? Yes 2
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “CezCLee”. Wow, thank you very much for this great comment about our Hotel Ambassador à l’Opéra and the 5 star score you gave us. It was a pleasure to read that you enjoyed your 30th wedding anniversary in our Hotel and that you appreciated the electric adjustable beds and the “pillow menu”. Furthermore, we are delighted to read that... More

Derbyshire UK
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 23, 2013

I stayed here for a few nights of luxury and the hotel lived up to my expectations. The room was well equipped with everything that you would expect in this price category. When the TV decided to break-down at 22:00 I feared that reception would say that nothing could be fixed until normal working hours. Fortunately they were able to... More

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HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear “RoamingWayfarer”. Many thanks for this great comment about our Hotel Ambassador Zurich. We are delighted that our hotel lived up to your expectations and that you were satisfied with the room equipment and the turn-down service. Moreover, we are pleased that you appreciated the prompt TV reparation. We are looking forward to welcoming you back with us in the... More

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 23, 2013

This is an older hotel that has been kept up fairly well, but it does show some signs of age. For instance, it wasn't possible to get real blackout curtains in the room, so sleeping in could be a concern if you're sensitive to light. We were on the 2nd (i.e. the US 3rd) floor and could easily hear traffic... More

Was this review helpful? Yes 2
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review

Dear ezetta0041! It was a pleasure to read that you appreciated our location and the room. Concerning your comment about the blackout curtains and traffic noise: I felt sorry to hear that we did not meet your expectations as all our rooms are equipped with curtains and roller blinds and our windows are soundproofed. It would be great to welcome... More

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Additional Information about Hotel Ambassador

Also Known As:
Ambassador Hotel zürich
Address: Falkenstrasse 6, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Zurich > Hochschulen
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#10 Family Hotel in Zurich
#10 Luxury Hotel in Zurich
#11 Business Hotel in Zurich
#12 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Ambassador 4*
Official Description (provided by the hotel):
Your private town house with an atmosphere that says: “welcome”! Directly next to the hotel is the famous Zürich Opera House. The nearby lakeside promenade is ideal for a morning jog or a leisurely stroll. Just a five-minute walk away is the glamour of the famous “Bahnhofstrasse”, the most attractive and exclusive shopping mile in Zürich. The airport and business centers are quickly and easily reached by public transportation. ... more   less 
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