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Ambassador a l’Opera Small Luxury Hotel Zurich

#10 of 131 Hotels in Zurich
Certificate of Excellence
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Falkenstrasse 6, Zurich 8008, Switzerland
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Ambassador a l’Opera Small Luxury Hotel Zurich
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent service ,people ,especially people working there.This is hotel 4 star ,but when you see this service and attitude there- than it is 5 star.Rooms very clean,nice and most have balcony.Gen.Manager (Rudolf) doing everything possible to please all customers. Stephanie on the reception desk 5 star.Helping so much everybody.Thank you for great service.Price?It is little bit expensive,but if hotel willing... More 

Was this review helpful? Yes 2
Tokyo, Japan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in a central location near lake Zurich, the hotel was very convenient for strolling by the lake and exploring the city. The staff were very professional, friendly and helpful. The room was very elegantly decorated and extremely comfortable and perfect for a short stay. The sunshine through the window in the morning and the balcony overlooking the opera house... More 

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Avila Beach, California
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location and customer service. We had great room on the second floor - spacious with sitting area and great bathroom. All good amenities. Delicious fish restaurant downstairs worthy of visit. Good small breakfast. We like small portions. Not for people who are used to large spread and big portions. If you are late for their breakfast(10:30), don't despair -... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Through out my stay, everything was perfect. Professional staff, cleanliness, location, quintessent linens, amenities, welcome drink, turndown service(very good chocolate). On Friday, guests are invited Zurich wine tasting on the rooftop terrace which was extremely nice with lake Zurich view. They provides water and towels at the entrance in the morning for the guests who came back from running and... More 

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Jakarta, Indonesia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When i'm looking for hotel in Zurich, I notice that this hotel got excellent reviews. Checked their website and found offer of new member of their loyalty program will get free upgrade room. Immediately emailed the reservation, and responded very quick by the staffs. Make the reservation and they remind me the upgrade based on availability. I booked 5 rooms... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
192 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Value for money - central location, friendly staff, cafes and supermarket close by and walking distance from the lake.. the room was a bit small but cozy but then in Europe the luxury of big rooms is very limited -- all in all a great stay..

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Royal Wootton Bassett, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 30, 2015

I've stayed here a few times now, always on business, and I must go back for pleasure some day. The staff are always very friendly and nothing seems to be too much trouble, everyone seems to have a smile on their face. I also eat at the hotel restaurant, which is actually on the other side of the street, the... More 

Was this review helpful? Yes 1
Bretagne
Level Contributor
292 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed April 27, 2015

My second stay at the Ambassador and just as good as first time. Great location, outstanding service and very nicely appointed rooms. Best luxury option in Zurich, good price/ quality ratio and an overall great hotel.

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Rudolf_Zehnder, General Manager at Ambassador a l’Opera Small Luxury Hotel Zurich, responded to this review

Dear “ChristineBindert”. Wow, thank you very much for your 5-star rating! Great to hear that you liked our location and that you point out our “outstanding service”. Moreover, we are delighted to read that your second stay with us was as good as your first and we are looking forward to your future visits! Rudolf E. Zehnder / General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 24, 2015

A perfect stay for a few days. Small, friendly, well maintained, excellent service. The wine tasting on the hotel roof terrace was refreshing and, in the lack of the better word" soothing experience. Mainly because of the magnificent view of the whole of Zurich and especially because of very hospitable and charming Resident Manager. Not to mention the very nice... More 

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Rudolf_Zehnder, General Manager at Ambassador a l’Opera Small Luxury Hotel Zurich, responded to this review

Dear “cupicv”. Many thanks for taking your time to write this comment about our Hotel. It is thrilling to know that you were satisfied with our service and that you enjoyed the wine tasting on our roof top terrace. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager More 

Orpington, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 17, 2015

I stayed here for 5 nights recently. The hotel is in a great location, just across the road from the Lake. We had the most enjoyable stay. The hotel was a great size, not too big and impersonal, and the decor was beautiful. What really set it apart though were the staff. Nothing was a problem, or too much trouble... More 

Was this review helpful? Yes 1
Rudolf_Zehnder, General Manager at Ambassador a l’Opera Small Luxury Hotel Zurich, responded to this review

Dear “Livelife2max”. Thank you very much for your lovely review about our Small Luxury Hotel Ambassador a L’Opera. We are overjoyed that you had “the most enjoyable stay” with us and that you appreciated our location, the interior décor and the room facilities such as pillow menu and coffee machine. We were delighted to share your kind words with our... More 

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