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EMA House Hotel Suites

#12 of 132 Hotels in Zurich
Certificate of Excellence
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Nordstrasse 1 | 8006 Zurich, Zurich ZH 8006, Switzerland
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1 room 1 adult
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EMA House Hotel Suites
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260 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean and spacious! Lots of wardrobe room!Woman who checked us is was LOVELY!!! Only complaint would be a lack of secondary locking mechanism on door and really small elevator, which is only good for getting luggage upto your floor. You'll need to chase it upstairs;)

Helpful?
Thank Violethalliburton
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Violet! Thank you very much the lovely feed-back on your stay at an EMA House property. We are very pleased that you enjoyed your stay with us and I will gladly pass on your compliment on the check-in performence to our Service Desk Team. As for your comment on the lift we are somewhat puzzled as our lifts at... More 

Brisbane, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at Ema House for 3 days as part of an around the world trip. We arrived in Zurich at 8am from New York and we were so grateful to be given an early check in. (I had emailed ahead to request) . The staff at Ema House have got it just right-they are very welcoming a helpful with... More 

Helpful?
Thank Volley2013
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Volley2013! Just wonderful your review - thank you very much! We are very pleased that your stay at the newly designed EMA House Hotel Suites was a memmorable one among the many stays on your round the world trip. Your comments on our service attitude are very motivating and I gladly pass them on to our Service Desk team.... More 

Muscat, Oman
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

Really enjoyed our stay in Zurich for the couple of days we were there and the EMA was perfect! Modern and the 2 bedroom was great for my family with the small kitchen. The tram is also right there making it so accessible to get around. The staff was so helpful too. Certainly would stay again!

Helpful?
Thank Mamtrm95
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Mamtrm95! Thank you very much for the lovely feed-back on your stay at the newly renovated EMA House Hotel Suites. We are very pleased that your family had a great stay in Zurich and we would be very happy to welcome you some other time again. Urs Schaerer, Director More 

Adelaide, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

We stayed at EMA House Hotel Suites for three nights over Christmas and it was perfect for us. We have three children so we rented the two bedroom apartment. It had a view over the river. We caught the train from Zurich airport to the centre of Zurich and walked with our four suitcases. The walk was mainly along the... More 

Helpful?
1 Thank five56
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello five56! Your lovely review is a late Christmas present for us - thank you very much. It is very rewarding to see that your family spent a beautiful Christmas time at the newly designed EMA House Hotel Suites. We are happy to see that you discovered quite a bit of Zurich's small secrets and we hope that you will... More 

Adelaide, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Stayed in 2 bedroom attic apartment in Beckenhofstrasse. Would recommend this for locality, friendliness of staff in main hotel office and quiet neighborhood. Self catering a bonus after three weeks in hotels. Short walk into main station area. We found our way here easily from airport via train and tram. Bought ticket for both from main information Centre at Terminal... More 

Helpful?
Thank SoloDen
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello SoloDen! We highly appreciate your kind rating of your stay at an EMA House Serviced Apartment, even though it is errenously placed on the EMA House Hotel Suites rating page. We are verv happy that you enjoyed your stay at one of our Serviced Apartments in a quiet yet central location in Zurich. Great that you explored your neighbourhood... More 

Bangkok, Thailand
Level Contributor
141 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

The 2 bedrooms apartment is spacious, well equipped and clean. I think it look like a service apartment rather than a hotel so it's good for the business traveller as well. It's 1 km away from Zurich central station and is situated in a peaceful area, no noise and etc.

Helpful?
Thank Yong M
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Yong! Thank you very much for the kind feed-back on your stay at the newly designed EMA House Hotel Suites. We are very pleased that you enjoyed your stay in a quiet, yet centrally located 2-bedroom Executive Residential Suite. Maybe you want to try our room service breakfast next time you are visiting us. Urs Schaerer, Director More 

Sydney, Australia
1 review
5 of 5 stars Reviewed December 23, 2015

We loved this hotel, and stayed twice on our recent trip to Europe. Service was first class, and the suites are beautifully appointed, the bathrooms in particular were lovely. We had the room service breakfast one morning which was divine. The locations is great, a tram outside, or a lovely 7 minute walk into the main part of Zurich.

Review collected in partnership with this hotel

Helpful?
Thank leai148
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Leai! Wonderful that you had enjoyable stays at the newly designed EMA House Hotel Suites. Your compliments are a great reward for our efforts to provide out guests with a home away from home. Your feed back on our room service breakfast which allows a very private setting, is highly appreciated. Please do come back a third time! Urs... More 

Hong Kong
1 review
5 of 5 stars Reviewed December 21, 2015

This was perfect for our small family. We will definitely stay here again. The location is very convenient, especially with the S-Bahn, but also walkable. Staff were phenomenal and helpful with requests -- from early arrival to stroller rental and various other things.

Review collected in partnership with this hotel

Helpful?
Thank mttwsmth15
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello! Wonderful that you consider to choose EMA House Hotel Suites again for your next stay in Zurich. We are very pleased that you and your family had an enjoyable stay with us. Your compliments for our Service Desk team is highly appreciated and is a great motivation boost - I will gladly pass it on, thank you. Urs Schaerer,... More 

san francisco
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 13, 2015

Three of us stayed in an EMA House Hotel Apt., on Beckenhofstrasse, which is about 1 block away from the main EMA house offices on Nordstrasse. One thing to note, the check-in for the Beckenhof apt is at the EMA office on Nordstr. (Found out the hard way, we first went to the Becken. address and found out we had... More 

Helpful?
Thank mcoletta
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello Coletta! Even though you did not stay at an EMA House Hotel Suite but at an EMA House Serviced Apartment (a different brand and quality standard from the EMA House Hotel Suites), we appreciate your detailed and kind feed-back on your stay. We are happy that you percieved our services and our offer as good value for money. Urs... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed December 8, 2015

Stayed at the junior suite for one night; absolutely perfect and great value for money compared to where I stayed previously (near Central Hotel). Check in and check out went smoothly. While not exactly walking distance from Zurich HB (the main train station), location was still nice and central. I walked to the hotel because I thought it looked close... More 

Review collected in partnership with this hotel

Helpful?
Thank cliu576
Urs S, General Manager at EMA House Hotel Suites, responded to this review

Hello cliu576! Thank you very much for your lovely feed-back on your stay at the newly designed EMA House Hotel Suites. We are delighted that you had a nice stay with us and that you were happy with our services. We are looking forward to welcoming you soon again. Urs Schaerer, Director More 

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