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Swissotel Zurich

#30 of 133 Hotels in Zurich
Certificate of Excellence
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Schulstrasse 44, Zurich 8050, Switzerland
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1 room 1 guest
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1,610 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1610)
  • Mar-May only
    (375)
  • Jun-Aug only
    (540)
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    (386)
  • Dec-Feb only
    (309)
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Sydney
1 review
5 of 5 stars Reviewed 2 days ago NEW

Only a train ride away from the city centre and the airport, I preferred staying here for the relaxation and peace away from the hustle and bustle. Excellent service, beautiful hotel. And the facilities offered were clean and an enjoyment to use

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Renee C Thank you for your review. I am more than happy to read, that you had a great honeymoon at Swissôtel Zurich! All the best for you & sunny regards, Jenny - Emotions Manager More 

Utrecht, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I didn't mind staying at this hotel, but I wouldn't say it was a great experience, either. The room had stains on walls, doors and carpets. There was a hole in a decorative panel next to the bed. The shower head was rather crusty. Something hung down from the ceiling in the shower, too. The seat had burn holes in... More 

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear AdrianAdrianAdrian Thank you for your review and the compliment for our beds! Regarding the mentioned issues in the room, it would be great if you could give me a detailed feedback, especially in which room you have stayed in. Thank you very much and I am looking forward to receive your feedback. Last point: If you join our Loyalty... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is AMAZING. The customer service is outstanding (when checking in I mentioned it was my mums birthday and when we returned from our day trip she had a cupcake with Happy Birthday piped in chocolate on it left in her room!) They were always extremely helpful and almost everyone spoke English so it was easy to explain ourselves... More 

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hello Katrina C Thank you for your really great review - I am more than happy to read, that you had a wonderful stay. All the best & warm regards, Jenny - Emotions Manager More 

Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

I can really say that our stay with Swissotel was excellent! Fantastic Customer Service and we were provided free upgrade room! Definitely will choose Swissotel if we got the chance to visit Zurich again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you meiyueo and see you the next time @ Swissôtel Zurich. Sunny regards, Jenny - Emotions Manager More 

Tel Aviv, Israel
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying in the hotel for more than 11 years now. It's just not changing, and rightfully so! Excellent service and facilities, great food and very convenient location. The rooms are nice (a bit too small though) with spoiling beds, and great view of the area. Try the 32rd floor swimming pool...

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you apereg for another great review regarding your stay. Sunny greetings, Jenny - Emotions Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

Stayed at the Swissotel - Zurich for a week. Nice clean property, decent room size and great breakfast. The only thing I had issue with was, hotel not having iron and iron boards in every room. Had to wait a day to get one! Overall, a great place to stay. With a lot of food options within the walking distance.

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you mandeep r for your review. Indeed, during your stay, all our iron and iron boards were in guest rooms - this is normally not the case. But luckily we got one for you. We hope to welcome you back soon. Warm regards, Jenny - Emotions Manager More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 1 week ago

We stayed there for a weekend and all in all it was good. I was a bit concerned because of previous reviews (mold?!) but everything was fine. We had a friendly check in and check out. The room had a fabulous view and so the pool on the top of the building. We also had a massage, which was great.... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Marie B Thank you for your kind review. Sunny regards, Jenny - Emotions Manager More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed again at this hotel which is the best choice for staying in Zurich. This was my 5th stay there. As a returning guest they upgraded my room. I missed the comfortable beds, the cleaned room, the best breakfast ever. the staff at the front desk always with a smile, do their best to help. I can't wait for... More 

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Michalstern Thank you so much for another great review - I am happy to read, that you again enjoyed your stay at Swissôtel Zurich! Sunny regards, Jenny - Emotions Manager More 

Scotland
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a couple of times, but if you can book in advance, please do so because it can be full quite quickly. Perhaps because I'm there on business, I tend to get a lovely upgrade to a top floor "room with a view". They have a varied room service menu and nothing is too much trouble. They tend... More 

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hello misslyndseytaylor Thank you so much for your kind review and the story about your phone is unique! It is always important to us, that every guest feels like home away from home and I am happy to read, that you felt that way. I am looking forward to welcome you back and send you sunny greetings from Zurich, Jenny... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 1 week ago

Perfect place to stay but expensive, location is perfect bear a supernarket and a central station, but ut is an expensive syay Pool is beyond perfect, heated and amazing view If you can afford it is a must

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you Hatem A for your review and greetings from Zurich! Jenny - Emotions Manager More 

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