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Swissotel Zurich

#24 of 127 Hotels in Zurich
Certificate of Excellence
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Schulstrasse 44, Zurich 8050, Switzerland
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1,490 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Lisboa
Contributor
14 reviews 14 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was good as all the swissotels, big room, comfortable bed, good breakfast but it was the staff that made the difference. They did amazing job when we had a problems with booking. I never expected so much attention and going that extra mile to help the guests.

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Great review, thank you Sigucis! I am happy to read, that our team went along themselves to assist you. Best wishes, Jenny - Emotions Malager More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Love the location of the hotel, tram stop and train station is just outside your doorstep that can bring you to the main station in 10-15mins, make it easy with luggage. Lots of eateries, supermarket and shopping centre just beside the hotel. Its not really in the main centre in Zurich but that is the good thing, not so touristy... More 

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hello -mdi84-, thank you so much for your lovely review! Best wishes, Jenny - Emotions Manager More 

Sand Lake
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a very good hotel to start your journey exploring Switzerland. I stayed at this hotel on September 16th to 20th, 2014. The room was immaculate and the food und drink was excellent. breakfast,lunch und dinner. Nice and clean underground parking garage mit easy access from all rooms,restaurant, hotel office und mini mall. Rail station is close by only... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you Daniel D! Sunny greetings, Jenny - Emotions Manager More 

Birmingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a really great stay here over the weekend of 23rd May-26th May and would definitely stay again here if we visit Zurich another time. Location was fantastic with fast connections to the city and the airport. There was a group of us from England and we found the staff to very helpful. Anything that we had asked for was... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hello Bhazza K, thank you! If you join our Loyalty program Swissôtel Circle, Internet is included. All the best from Zurich, Jenny - Emotions Manager More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Train access was very easy even with a suitcase. 7mins to central station if wanting to see more of Zurich and 1 station to the airport. Front desk service was fantastic. Breakfast had everything you could want.

Review collected in partnership with Swissotel Hotels & Resorts

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you Pauline L! Warm regards, Jenny - Emotions Manager More 

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

After a first night in which we faced some issues with the A/C, they changed the room for us and the rest of our staying was splendid. The location is great: across the rd there is the train station, next to it there are shopping attractions with fair prices and even for us who eats Halal food there is nice... More 

Was this review helpful? Yes 3
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you, maithem a! Sunny greetings, Jenny - Emotions Manager More 

Mumbai (Bombay), India
Top Contributor
60 reviews 60 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all let me warn you before yopu go reading this review, i am reviewing one of my most favorite hotels in the world. This time the best got even better as there was a great buzz in the hotel and i could feel this time a most functional lobby , really busy with a lot of buzz but... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear passiontravel9 ...what else can I say than "THANL YOU" so much for your great and kind words. Indeed, we all love to work here at Swissôtel Zurich - what is very easy by the way, because we have such great guests as you and your wonderful wife. All the best and see you soon, Jenny - Emotions Manager More 

kshitiz
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I have communicated everything about the hotel in my title. but to make it more helpful for readers i will list important things. Location- besides Zurich oerlikon train station By train its just 5 min From Airport, just few min from City centre Which is Zurich HB station. Its not in city center but very easy accessible . Train station... More 

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you kshitiz007 for your detailed and review and the compliment of the most friendly staff in Switzerland! If you stay with us next time, just contact me and we will provide you a bigger room. All the best, Jenny - Emotions Manager More 

Moscow, Russia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Near Oerlikon train station, 5 mins from Zurich HB but by train, good transport connections. Not close to the city center. Paid wifi, starbucks on the first floor really helps to solve this issue. Good spa and pool. Good breakfast, nice rooms but furniture was not new

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Katya G, thank you for your review. You are right, Starbucks offers free WiFi. But their WiFi is unsecured and open - it is just good for checking mails or similar. Our secured Network is a high Speed Network, which you can have for free by the way, if you join our loyalty program Swissotel Circle. All the best... More 

Helsingborg
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel with good food and service located clowe to the trainstation just one station from the airport about 10 min or 10-15 min by tram. The restaurant has the best burger I have ever had actually

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Wow 986pera, the best burger in your life is a message :-) Then you have to visit us again, our Le Muh Restaurant has currently a great Burger Promotion! Warm regards, Jenny - Emotions Manager More 

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