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Swissotel Zurich

#28 of 132 Hotels in Zurich
Certificate of Excellence
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Schulstrasse 44, Zurich 8050, Switzerland
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Swissotel Zurich
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1,565 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

While the staff was very helpful and accommodating the appearance of the hotel was very dated and is in need of an update. The room was disappointing. The carpet in our room was badly stained and the wallpaper had been torn off the wall in a few spots. The bathroom was extremely small (and our room was upgraded). This was... More 

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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

We stayed at Swissotel, Zurich for 3 nights during this July. It's a 4 star hotel with all modern facilities. Our room was at 19th floor from where we could enjoy view of the surrounding area. Location is extremely convenient..next to the Zurich Orelikon railway station which is half way between Zurich HB (main railway station) and the airport. The... More 

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Wilrijk
1 review
5 of 5 stars Reviewed yesterday NEW

Very pleasant room, Oerlikon station across the street is super even as the in-house Starbucks. Helpful and friendly staff. I would definitely stay here again. Bathroom is very well done with rain shower and colored glass.

Review collected in partnership with Swissotel Hotels & Resorts

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My friend and I stayed in the Swissotel in Zurich in July 2015. The hotel is beautiful and we received the best service to date on our month long Europe trip. Reception staff were extremely helpful and recommended things to do in the local area and how to get there. It is very simple to get to from the airport... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you so much Tshni for your wonderful compliment! I am very happy to read, that our staff was better than expected. Sunny regards, Jenny - Emotions Manager More 

London
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Swissotel Zurich for one night on business. The location was easy to get to on the train. It was clean, welcoming and the friendly staff provided a great service. I stayed on the top floor with a great view and the room was very comfortable.

Review collected in partnership with Swissotel Hotels & Resorts

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Great feedback - thank you waynes435. Sunny regards, Jenny - Emotions Manager More 

Singapore, Singapore
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel for our first stay in Zurich, it's modernly designed & located just opposite of the Oerlikon station. The room's very clean, only that bathroom is pretty small. Good service from the staff & they're so friendly and helpful. Wifi wasn't free, need to pay :(

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you VivianaChang for your great feedback! Warm regards from Zurich, Jenny - Emotions Manager More 

Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Swissotel on the last night of our trip through Switzerland. We were very impressed with the whole experience. Although the room was quite compact, it had everything we needed and was very comfortable. We loved the "funky" modern style and especially appreciated the large safe which contained an outlet for recharging our laptop! This would be... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you W6440TVlindab for all your great feedback! Warm regards, Jenny - Emotions Manager More 

Dibrugarh
4 of 5 stars Reviewed 1 week ago

A very good hotel within this budget. Rooms are clean. Our stay was very comfortable. Good view of the city of Zurich from 28th floor. Only problem is with bathroom which is very small. But it was clean.

Review collected in partnership with Swissotel Hotels & Resorts

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hello pankaj104 I am happy to read, that you could enjoy the stunning view from our 28th floor. Best regards, Jenny - Emotions Manager More 

West Orange, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had a very great stay here, service is superb. Breakfast is awesome and is included with your stay. I highly recommend it. Great location. Seven minutes away from downtown Zurich. Would definitely stay here again.

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Thank you None20 for your great feedback! Sunny regards, Jenny - Emotions Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived in Zurich from Paris and the hotels in France had set very high standards, which this property didn't live up to. I found the hotel staff to be very loud, upon checking in (for one night) a pre auth of CHF 300/- was taken, which I found to be unusual and even the front office wasn't able to... More 

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Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Ritesh_19 Dear Mr. Duncan J. thank you very much for your feedback regarding your experience with our front desk team. I would like to offer you my most sincere apologies for the fact, that you felt treated this way. Please allow me to check with our Head of Department on the mentioned points in order to understand what exactly... More 

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