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All 122 Zurich hotels

Sorell Hotel Rutli

3.0 of 5 Hotel   |   Zahringerstrasse 43, Zurich CH-8001, Switzerland (Old Town)
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Ranked #50 of 122 Hotels in Zurich
A recent review
3 of 5 stars reviewed 1 week ago
Stephi2802 Madrid
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277 reviews from our community

Traveler rating
    65
    153
    48
    8
    3
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45
88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Madrid
1 review
3 of 5 stars Reviewed 1 week ago

I went to this hotel because the reviews were quite good - clean, good spac, etc. What a disappointment! The bathroom was def not clean (I found hair in several parts of the bathroom). The hotel was fully booked and of course I could not change rooms, so asked the next morning to have the bathroom cleaned again (which was... More

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Team Rütli S, Réception at Sorell Hotel Rutli, responded to this review

Dear Guest Thank you very much for taking your time to give us some feedback. We are sorry that you were not satisfied with your room and our service. We are a 3 star hotel that serves only breakfast but near the hotel you find plenty of restaurants. Unfortunately the most kitchens close around 10 o'clock pm. We are very... More

Sweden
Top Contributor
53 reviews 53 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night for business in Zurich and the hotel is good situated very close to Central and the central train station. Being in the middle of the city, the street is frequented by sex workers which might feel uncomfortable for some. Noise from the street was disturbing in the room and the bed was spacious but hard. The room... More

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Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Many thanks for taking the time to give us some feedback. We are sorry that you were not so satisfied with our service. Your feedback helps us to check standards and to adapt these. We will do our utmost to improve our servcice. With the best wishes from Zürich Hotel Rütli Team More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with 2 other adults. It was one of the only hotels that I could find that would accommodate 3 adults. The location was excellent being 5-10 mins away from the main train station and the major city sited in walking distance. The rooms were nice and modern with a lot of amenities and the breakfast... More

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Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Kelly We are delighted to read that you had an enjoyable time and the rooms in particular were to your liking. It was a pleasure to have you as our guest and we look forward to welcoming you back again soon. Best wishes The Team Rütli More

Auckland, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great little hotel…only a few blocks and easy walking distance from the main railway station. The staff are really friendly and the rooms are well equipped given the price. Breakfast is a buffet so forget the idea of bacon and eggs…but the lady who looks after the buffet is a real sweetie. We loved this hotel and... More

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Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Many thanks for taking the time to give some feedback. We would like to thank you for the good comments that we were able to receive and our breakfast lady called Cathy loved to hear that you call her "a real sweetie". Best wishes and visit us again The Sorell Hotel RütliTeam More

Grimsby
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were a group of 8 who stayed 2 nights pre River Cruise at the Rutli August 28-29th. This hotel was excellent. Nicely appointed rooms and great buffet breakfast included each morning. Front Desk staff were friendly and engaging. Special thanks to Siad who made our stay memorable. Great location close to shopping, dining and train station. Would highly recommend... More

Was this review helpful? Yes
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Thank you very much for taking your time to give us this kind feedback. We' re glad to hear that you had an enjoyable stay in our hotel and that you were happy with our service. We' re looking forward to welcoming you again and wish you great time! With our best regards from Zürich Hotel Rütli Team More

Sheridan, Wyoming
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Located within easy walking distance to the Zurich HB and at the edge of the Old Town area, this hotel is a good choice. The rooms are clean and modern, with hotel staff that speak English fairly well. The only complaint was with their air conditioning system, which barely put out any cool air at all. The unit stopped running... More

Was this review helpful? Yes
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Thank you very much for taking your time and give us some feedback. We have taken your concern about the air conditioning and we will do our utmost to improve our service. We hope to welcome you again in our hotel and wish you a great time. With our best regards from Zürich Hotel Rütli Team More

Tucson, Arizona
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a place to stay while on an overnight air connection in Zurich, it was ideal. Just two blocks from downtown train station, a block from the river and very close to shopping and numerous cafés. Very clean rooms, friendly staff, but an uninspired breakfast offering. In short, about what you would expect at any Swiss three star.

Was this review helpful? Yes
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Thank you for your helpful feedback. We have taken your concern and will do our utmost to improve this. We' re glad to hear that you were happy with our service^. We wish you a great time and hope to welcoming you another time. Best regards from Zürich Hotel Rütli Team More

Nakskov, Denmark
Top Contributor
257 reviews 257 reviews
74 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was huge and so were the beds. The mattresses are probably a bit too hard for some people. The reception and the staff were very friendly and efficient. Only at breakfast it sometimes took quite a while before you were offered some coffee. A coffee machine might be a worth while investment. Sometimes there was salmon and champagne... More

Was this review helpful? Yes
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Many thanks for taking the time to give some feedback. Your feedback helps us to check standards and to adapt these . We will do our utmost to improve our service in our guests intersest. We' re looking forward to welcoming you another time in our hotel! With our best regards and best wishes Hotel Rütli Team More

Multan, Pakistan
1 review
4 of 5 stars Reviewed September 14, 2014

I stayed there few days ago and totally loved it. It's really very close zurich HB which helped me a lot. Hotel rooms are very spacious. I stayed in a twin bed room with a mate and had only one problem there, which was that the bathroom wall was made of tempered blinded glass. You could almost see thru the... More

Was this review helpful? Yes
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Many thanks for your kind feedback. We 're glad to hear that you were happy with your stay in Zürich. Thank you also for your comment about the bathroom wall. We' re looking forward to welcoming you again in our hotel and wish you all the best! With our best regards Hotel Rütli Team More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 13, 2014

Hotel rooms are very spacious (especially by European standards), clean, and modern. Great location to the river, lake, Old town, restaurants, and the train station (around 5 minute walk). You can walk a circle from the hotel to the lake along both sides of the river and see all of the major tourist attractions. Despite all of the positives I... More

Was this review helpful? Yes 1
Henrik John H, Manager at Sorell Hotel Rutli, responded to this review

Dear Guest Many thanks for taking the time to give some feedback. We regret to hear that you had an unpleasant experience. Please rest assured that this incident represented an exception to the usual standard in quality and we hope that you will accept our sincerest apologies for this. We have asked the staff who was working in the evening... More

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Additional Information about Sorell Hotel Rutli

Address: Zahringerstrasse 43, Zurich CH-8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sorell Hotel Rutli 3*
Number of rooms: 66
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Also Known As:
Sorell Hotel zürich

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