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Hotel Eden au Lac

#21 of 132 Hotels in Zurich
Certificate of Excellence
Utoquai 45, Zurich CH-8023, Switzerland
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1 room 1 adult
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Hotel Eden au Lac
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194 Reviews from our TripAdvisor Community

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Hatfield, United Kingdom
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for two nights on business in January. It is a grand old building very nicely situated on the lake. To my surprise, whilst I was still in the taxi, the porter took my suitcase from the trunk and took it inside. After checking in, he showed me to my room and left so quickly I could not... More 

Helpful?
Thank Ian14_11
San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Looking for a 5 star hotel with service that exceeds all expectations ? Decor which is at the same time elegant, cozy and warm ? View which is breathtaking ? Amenities which are modern and efficient ? Walking distance to city center ? Eden au Lac in Zurich recommended with no reservations.

Helpful?
Thank gti-travel
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “gti-travel”, Thank you kindly for your appreciative words on your time at EDEN AU LAC. It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay. See you soon at EDEN AU LAC again. We can hardly wait! Your EDEN AU LAC team More 

Greater London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was a pleasant stay in a beautiful top floor room with a balcony. Staff and service is top notch. I have never experienced such a lovely and warm heart staff in Europe. They decorated our room nicely we had complementary chocolate strawberry platter. breakfast in delicious. only a small thing. they had some dim sum in breakfast. Only two... More 

Helpful?
Thank dee T
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “dee T”, Many thanks for your positive feedback on your visit at the EDEN AU LAC. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every day. We wish you all the best and look forward to welcoming you here once more... More 

Gassin, France
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked room 205 which is perfect as the firework barges were only about 150 metres away, directly opposite our room! This is a classic hotel not a steel, glass and achingly modern new-build. This means you don't need a crash course in what all the remote buttons do, the windows do open and they serve very good, real food.... More 

Helpful?
Thank mistertigger
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “mistertigger”, Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. We are happy to relate your motivating comments to the staff member mentioned. Your feedback encourages us even more to extend our passion for the service we provide via our staff to our guests on a daily basis. We are already looking forward to the... More 

sydney, australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

5 out of 5 for this beautiful boutique hotel - the staff were welcoming, friendly and extremely helpful. Rooms beautifully appointed with comfortable beds and pillows. Spacious bathroom with twin hand basins and a decent hair dryer !!! Location close to cafes etc in the old town and a short, easy walk to the shopping district. Would definitely return. Thank... More 

Helpful?
Thank jen7467
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “jen7467”, Many thanks for your positive feedback on your visit at the EDEN AU LAC. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. We are... More 

Level Contributor
25 reviews
3 hotel reviews
5 of 5 stars Reviewed December 16, 2015 via mobile

My husband and I loved this hotel. Our room had a view of the lake and it was astoundingly beautiful! The staff was very attentive and helpful. We loved the location and loved the Christmas market that was only a 2 minute walk. Was very elegant without making you feel uncomfortable or awkward.

Helpful?
Thank Lindsey U
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear „Lindsey U“, Thank you for your appreciative words on your stay at EDEN AU LAC. It pleases us to know that our hotel and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you back to the EDEN AU LAC, probably during summer... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2015

A very low key elegant hotel in city center of Zurich. We were lucky enough to have a lake view room. At night standing on our terrace looking at all the beautiful lights reflecting on the lake was quite a fantasy. Very small lobby run well. The breakfast room was very large and served a wonderful variety of food, hot... More 

Helpful?
Thank Jackie K
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “Jackie K”, Heartfelt thanks for your super assessment of your stay at EDEN AU LAC. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. Until we... More 

Phoenixville, Pennsylvania
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

We were scheduled to spend a few days in Paris after a river cruise on the Rhine. In light of the Paris terrorist attacks, we decided to switch cities and spend a few days in Zurich. Our travel agent suggested Eden au Lac and she was spot on! The location was ideal, our suite was immaculate and beautifully decorated. The... More 

Helpful?
Thank Joanienb
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “Joanienb”, Many thanks for sharing your positive experiences at EDEN AU LAC and Zurich. We are delighted that our offerings and services as well as the hotel’s neighborhood have granted you satisfaction and you could spend an unforgettable time after your cruise. We wish you all the best and look forward to welcoming you here once more at EDEN... More 

london
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 15, 2015

This well located hotel was full of old fashioned charm with lovely and consciensious staff and nice spacious rooms. Overlooking the river -made for a leisurely waterside walk and being close to the opera house - it was spitting distance from the Christmas market. The staff were amazingly friendly - from the welcome at the front desk (and welcome drink... More 

Helpful?
Thank GaugeLondon
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “GaugeLondon“, Many thanks for your positive feedback on your visit at EDEN AU LAC. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. We wish you all the best and look forward to welcoming you here once more at EDEN AU LAC, probably during summer time when... More 

Los Angeles
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

Eden Au-Lac is in a central location, and provides a beautiful view of the lake. Overall the hotel is charming in an old-fashioned type of way and the staff are relatively helpful. It's not my favorite hotel in Zurich but this is a good option for business travelers.

Helpful?
Thank highlowtraveler
victoriajungfrau2014, Manager at Hotel Eden au Lac, responded to this review

Dear “highlowtraveler“, Thank you for your feedback on your stay at EDEN AU LAC. We are pleased that you enjoyed your stay, especially the views of the lake. We would be very happy to have a new opportunity to convince you fully of EDEN AU LAC’s services in the near future. Your EDEN AU LAC Team More 

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