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Hotel Eden au Lac

#34 of 131 Hotels in Zurich
Certificate of Excellence
Utoquai 45, Zurich CH-8023, Switzerland
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Hotel Eden au Lac
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Groningen
Top Contributor
160 reviews 160 reviews
94 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Eden au Lac is a wonderfully elegant and hospitable hotel! Truly one of the best in which we have ever stayed. It's situated brilliantly on the Utoquai of Lake Zürich within easy walking distance of the Opera House and its delightful square; close as well to public transport, buses and trams and also the Stadelhofen railway station with direct... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I don't really say this very often about any hotel…all have their flaws and homework to do but Eden au Lac really is a 10 out of 10. They have literally thought of everything and I defy anyone to be disappointed with the amazing service, attention to detail, opulent rooms, and delicious cuisine. Everything about the hotel was excellent and... More 

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Zurich, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

The Eden is one of the top hotels I have stayed at in quite a while. The staff handled themselves impeccably and it is clear that they have anticipated the needs to of the travelers. Whatever requests I made, they were dealt with quickly, efficiently and thoroughly. Although a bit dated, the property remains beautiful and has its own character.... More 

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Portland, Oregon
Top Contributor
114 reviews 114 reviews
38 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Eden au Lac. We enjoyed a beautiful and spacious room overlooking the lake of Zurich. Though sunny, the weather was cold and there was no thermostat in the room to adjust the temperature. When we asked to have the room warmer, they sent two portable heaters. These heaters warmed the room but that seemed... More 

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Geneva
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not worthy of a 5* rating, should be 4* max! Room was quite spacious (single deluxe), but simple and no extras which are often standard now for 3 or 4* hotels in Switzerland (coffee machine for ex). Service to be improved, most staff seemed very young (trainees?), mistakes made (orders at breakfast) etc, though the staff on hand for the... More 

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Jakarta, Indonesia
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked through the Small Luxury Hotel web site, we got an upgrade to a junior suite with a unbeatable view with a big terrace. Very professional and friendly reception and concierge that made our trip to Zurich so much more enjoyable. The hotel needs an update interiors but over all it is a very good hotel. The skybar service... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2015

Had to be in Zurich for a business trip and wasn't excited about the hotel offer and prices in the city. A couple of days before arriving I choose Eden au lac being a bit afraid as I was going solo. Couldn't be happier with the hotel. I felt pampered and taken care of since the minute I arrive to... More 

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Wichtrach, Switzerland
1 review
5 of 5 stars Reviewed May 13, 2015

Excellent location with charming, friendly and helpful staff. Well appointed room with a bathtub large enough for two. Our visit included a couple of special surprises to help celebrate our special day. The rooftop bar was a great place to enjoy a drink before dinner in the lobby bar. Breakfast was fabulous and included everything that one could want to... More 

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2 reviews
5 of 5 stars Reviewed April 23, 2015

This hotel had a beautiful view and great location, very convenient to go anywhere. A hotel had provided very good service to us and very helpful for all things that I had asked for help. It's first time for me to Switzerland but very impressive!!

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Canton of Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2015

Excellent location directly by the lake, friendly service and best rooftop bar in the city. Fabulous breakfast offer and the best mattress I have ever had. The place to be while visiting Zuerich - Will definitely be back in the the not too distant future!

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