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Crowne Plaza Zurich Hotel

4.0 of 5 420 Badenerstrasse, Zurich 8040, Switzerland (Formerly InterContinental Hotel Zurich)
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Crowne Plaza Zurich Hotel
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Crowne Plaza Zurich Hotel
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826 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

In proximity to the airport and very attending staff, the hotel delivered over expectations. rooms are rather small but compensate through rich facilities. Bar prices are high and breakfast is excellent.

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Bern, Switzerland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here because my friend who is working in SQ as a crew was staying here. The check in was fast. The room was clean and small but it is fine because it was expected and we only stayed for a night. When we arrived in our room, there was no baby cot even it was clearly mentioned... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i have stayed at Crown Plaza this month and I have to say I had an unpleasant experience when coming tired from the airport I have laied down few min to relax on the bed to realise the pillows and bed sheet were smelling like used ones and had found hair ( not mine ) in the bed. I went... More 

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Kos, Greece
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed with my family ( 5 pax ) for 1 night at the end of December . Good position , nice breakfast , but the staff was very unfriendly & unhelpfull. Nice room but small & NOT clean !!! The restaurant staff was very rude , expecially the maitr d'hôtel !!!!!

Was this review helpful? Yes 2
CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear Antonio I Let me thank you for your stay with us and for your feedback. I am very sad to read that your expectations towards our hotel have not been met. Please tell me what you mean exactly by very unfriendly and very rude and contact me under heinz.kraehenbuehl@cpzurich.ch. I have discussed your case with our housekeeping and we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A very compact and average hotel... our room was pretty small.. facilities were available.. also has spa and swimming pool. The location is not that great. We had to travel by tram from the station but has a mid location for other sites to visit. Hotel staff is moderately friendly...

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CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review
Google Translation

Sehr geehrter aiman_zakir Herzlichen Dank für Ihren Aufenthalt bei uns. Wir liegen gut erschlossen in Zürich Altstetten. Mit der Tram... More 

New York
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for a few nights for a business conference at the hotel. Due to some A/C issues I was in two different rooms on my visit. Both were on the smaller size and barely suitable for 2 adults. One side of the hotel overlooks a condo construction site and the other side looks over a parking lot. The TV,... More 

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CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear Derek S Let me thank you for your review and for being a guest of us during your stay in Zurich. I am sorry to read that you faced technical issues. Please note that our friendly inhouse technician team is always happy to help you out any time during your stay. During night, we have a night auditor who... More 

Angus, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I arrived on their hotel doorstep unannounced on my motorbike trip thru the Alps the rooms are comfortable and clean and the staff very helpful i had a good nights sleep and lovely breakfast in the morning I would use this hotel again thanks

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CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear A R Thank you very much for being a guest of us at the Crowne Plaza Zurich! We hope you had an enjoyable trip through the Alps and are looking forward to welcoming you back again. Best regards Heinz Kraehenbuehl, General Manager More 

Hong Kong, China
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located 5min walk away from a tram station, from which tram is accessible to the Main Train Station. Upon check-in, the staff gave us the connecting tram number which was very helpful but I lost the two little pieces of paper soon when I reached the room lol Room is stylish but with very little storage space;... More 

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CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear Polly T Let me thank you for your detailed review on your stay at the Crowne Plaza Zurich. It’s good to hear that you have enjoyed your stay with us. However, I am sorry to hear about your negative experiences with the cleanliness in your room. Our housekeeping director and I have collected your case and made sure we... More 

Chennai
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A nice hotel with a large breakfast , good staff .. Well decorated rooms with nice bathrooms . Jus located near the tram station . Also located near the shopping centres . Good breakfast with some amazing milk products if lucky u may find some chocolates as well

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CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear Ankith1600 Let me thank your positive rating and for your stay at the Crowne Plaza Zurich. I have already forwarded your compliments to my colleagues who are happy to receive your feedback. We are looking forward to welcoming you back soon. Best regards Heinz Kraehenbuehl, General Manager More 

Ireland
Contributor
19 reviews 19 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly welcome to the hotel and room was clean and comfortable. The location was a little further out from the city centre than we had expected but the tram stop is close by so it only took around 10 mins to get in and out.

Was this review helpful? Yes
CrownePlazaZRH, Geschäftsführer at Crowne Plaza Zurich Hotel, responded to this review

Dear AnnJIreland Let me thank you very much for your positive rating and for your stay at the Crowne Plaza Zurich. I have already forwarded your feedback to my colleagues. We would be very pleased to welcome you back to us soon. Best regards Heinz Kraehenbuehl, General Manager More 

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Additional Information about Crowne Plaza Zurich Hotel

Address: 420 Badenerstrasse, Zurich 8040, Switzerland (Formerly InterContinental Hotel Zurich)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Zurich Hotel 4*
Number of rooms: 365
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#2 Green Hotel in Zurich
#8 Best Value Hotel in Zurich
#39 Luxury Hotel in Zurich
#63 Business Hotel in Zurich

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