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Novotel Zurich City-West

#56 of 133 Hotels in Zurich
GreenLeadersGold level
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Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
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1 room 1 guest
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Novotel Zurich City-West
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772 Reviews from our TripAdvisor Community

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Traveler rating
    198
    386
    129
    44
    15
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301
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188
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Mar-May only
    (149)
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Island of Malta, Malta
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

We were a group of 4 families, coming from Innsbruck - a drive of 3 - 4 hrs. We had a booking at Novotel hotel in Zurich. Arrived late at the hotel at say 22.30 on the 29.08.2015. Informed that we only had 1 room booked as there was a cancellation from a middle agency at 13.30 on the same... More 

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Suisse
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at his hotel happily many times during the past year, unfortunately I have to say that I am less and less impressed with it. There was a a big black hair on one of the towels (thank god there were two). I'm not sure if I hadn't noticed it in the past but the decoration of the... More 

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Muscat, Oman
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Very trendy and clean hotel with amazing restaurant and breakfast spread. Access to the tram is just 2 minutes walk. Excellent places for the family and the staff is very friendly and helpful. Have some amazing restaurants close to the hotels(more of arabic/turkish and bit of indian taste)

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Brisbane, Australia
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel on our first day in Switzerland. It was very hot. There were 39 on the tour and it was great to get into the air-conditioning. The staff were very friendly and most courteous. Oh, the beer was very cold. Our room was very well appointed , clean and comfortable

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Abu Dhabi, United Arab Emirates
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant stay for us as we were staying just for a night. Not far away from the main city and easily accessible by train and tram. The tram station is right outside the hotel and the train station is about 8-10 mins walking from the hotel. No need to spend money on hotel transfer as it is easily accessible... More 

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Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Best is they provide Early Checkin. We stayed in a family room for a couple for 6 nights. and it was fantastic Experience. the Food was Excellent. the management was very courteous with our stay, quite flexible to meet our needs as well. made our stay pleasentful

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

Poor service and high cost combine to make it our worst Novotel Experience. We are preferred member of Accor Hotels but weren't given a higher floor. Instead, were lumped with noisy neighbors. The employees were nice but hadn't upgraded themselves to "above-and-beyond" service level as the country's currency - afterall tourist do compare costs in their home currencies.

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Peachtree City, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our primary reason for selecting the Novotel Zurich City West was due to the "Early Check-In" option offered on their website. The website promises “Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.” As this was my first transatlantic flight with... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a family room for 1 night at the Novotel Zurich City West. We arrived an hour early for check in so our room wasn't ready, so we headed into Zurich to look around. The hotel is out of Zurich center so you need to take the tram. The tram stop is only a 2 minute walk from... More 

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Hotel Review Summarization

What travelers say

  • Very good(7)
  • Swimming pool(5)
  • Tram stop(3)
  • Room service(3)
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