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Novotel Zurich City-West

#58 of 132 Hotels in Zurich
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Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
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1 room 1 adult
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Novotel Zurich City-West
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871 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is right by the tram station and the railway station which makes it a perfect place to stay at except for those who wish to see the hustle bustle of Zurich. The receptionist was very warm and made you feel welcome. The hotel rooms were very tiny and the hotel was most 'judicious' with providing toiletries which had... More 

Helpful?
Thank SanchitaGoel
Frankfurt, Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very well situated especially for the business travelers, who have offices in Prime Tower or near Hardbruecke. By tram it takes about 8-10 minutes to get to the Zurich main station. There are also trains to the airport from the nearby Hardbruecke station. Novotel is in the same building with the Ibis hotel, but they have separate entrances.... More 

Helpful?
Thank Jaroslaw M
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Jaroslaw M, thank you very much for the great review and your comments. We are happy that you have enjoyed the stay in our hotel and we are looking forward to welcome you soon again. Sincerely, Nico Masi Front Office Manager More 

HOUSTON
Level Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Novotel as part of a Cosmos tour. Although this hotel is not close to downtown Zurich, it is close to the airport, so that was convenient for my departure the next morning. The staff was extremely friendly and helpful and my room was very clean and comfortable. This is a modern, western-style hotel with good air... More 

Helpful?
2 Thank whitecake2000
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear whitecake2000, thank you very much for the nice review and your comments. We are happy that you have enjoyed the stay in our hotel. It would be a pleasure to welcome you soon again. Best regards, Nico Masi Front Office Manager More 

Olomouc, Czech Republic
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel with great services. Many thanks to Assistantront FOM for perfect check in and hiss colleague in the morning for check out. I wish every my stay at a hotel would be as pleasant as this one. I would definitely recommend suite :)

Helpful?
Thank just2209
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear just2209, thank you very much for the nice review and your comments. We will share your comments with our team, as we are proud of their great guest service. We are happy that you have enjoyed the stay in our hotel. It would be a pleasure to welcome you soon again. Best regards, Nico Masi Front Office Manager More 

Rethymnon, Greece
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

It is a very pleasant and stylish hotel, warm and clean. Very kind staff. The location was very nice with a tram station within a minute walk from thw hotel. The breakfast was very good. We enjoyed staying there a lot! I would definitely recommend it!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Natalia_makri
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Natalia_makri, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager More 

Bangkok, Thailand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room, facilities, and staff services are very good. However, the location is not at the city center and nothing much nearby. The easiest way to reach the hotel is taking a tram no.4 and get off at Techno park which required around 10 minutes riding from Zurich HB. Then the hotel is just across the tram stop. However, it... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank NewbieGastronomist
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear guest, thank you very much for your review and your comments. Our hotel is located in a former industrial area, which now is known as one of the most cultural area in Zurich. Nearby the hotel in walking distance you find bars, restaurants, clubs, theater, cinema, jazz club, concert halls. As you have already mentioned the tram takes you... More 

New Delhi
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 4, 2016

Stayed here on two official trips in Zurich. This hotel is typical Novotel with clean well-appointed rooms and bathrooms. Staff is friendly and attentive while the lobby and lounge areas are chic and clean. Breakfast is great with a variety of options available. The hotel however isn't located in central Zurich so expect to spend 20-25 mins odd minutes of... More 

Helpful?
Thank MilindSaxena
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear MilindSaxena, thank you very much for the great review. We are delighted that you have enjoyed the stay in our hotel and we hope to welcome you very soon again. Best regards, Nico Masi Front Office Manager More 

Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

Well, this has to be the most humble Novotel ive ever been. The rooms are simple but functional. Decent bed, nice space and shower with a crappy A/C and crappy frigobar. The breakfast is a must and its worth to book on your reservation. Its somewhat far from the old town, but its very close to buses and train stops.... More 

Helpful?
Thank Rilton B
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Rilton B, thank you very much for the review and your comments. We are happy that you have enjoyed your stay in our hotel and it would be a pleasure to welcome you soon again. Kind regards, Nico Masi Front Office Manager More 

Munich, Germany
Level Contributor
108 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed December 30, 2015

Good location - 5 minutes from Hardbrücke train station. Hotel is a typical faceless Novotel offering standard quality of services. Rooms are kneat and clean. Bathroom is small but convenient. Air conditioning is blowing to the bed area, therefore easy to catch a cold, however switchin the aircon off seems to be a difficult task. Difficult to write a review... More 

Helpful?
Thank koneslon
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear koneslon, thank you very much for the great review and your comments. We are delighted that you have a good time in our hotel. It is nice to see that even small services like an ironing machine can make happy our guests, this is a sign for us that we are on our best way to offer our services.... More 

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