We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 122 Zurich hotels

Novotel Zurich City-West

4.0 of 5 Hotel   |   Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland (Escher Wyss)
Hotel website
Hotel amenities
Special Offer
Save up to 30%
Novotel Zurich City-West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Novotel Zurich City-West to your Saves list
77%
Ranked #51 of 122 Hotels in Zurich
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
TravelerFarnhamUK Farnham UK
Write a Review

586 reviews from our community

Traveler rating
    151
    288
    100
    37
    10
See reviews for
212
119
46
146
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (586)
  • Mar-May only
    (105)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (133)
All months
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

The room was of a good standard and we were pleased with the facilities. At the check in desk the staff was friendly and really making an effort to put smiles on the customers' faces. At the arrival the check in desk was crowded and we decided to wait at the bar and take some refreshments after a long travel.... More

Was this review helpful? Yes
Farnham UK
Top Contributor
122 reviews 122 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good clean room, wifi was good and breakfast buffet was fine. Staff were helpful when we asked for anything. There is a tram stop nearby and you can buy day passes from reception- very useful as the ticket machines for line 4 only take coins. It is about 7 minutes to the main station and old town. Within 10 minutes... More

Was this review helpful? Yes 2
Surabaya, Indonesia
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice helpful staffs, especially with our driver whk turns out cant speak english at all, the staff here so helpful about it. Breakfast is so-so, but tried dinner in here and turn out to be wonderful experience, tried their sandwich, its quite tasty. Room itself is pretty good, clean, had a great wifi that helped a lot for us

Was this review helpful? Yes
Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Arrived at 11:20am on Sunday 7th Sep and was not provided a room as hotel policy was check in at noon. Was disappointed after a 12 hour journey. Aircon was ineffective in my room - 319. The coffee machine was broken in my colleagues room. Checkout was a pain for another colleague who had had blocked 2700CHF on his prepaid... More

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I was sorry to read your comment about the payment issue, and the fact that we could not this time, give you a room before check-in time 12:00. Most of the time though, we can clean and inspect enough checked out rooms to give the room before noon. I thank you for the other good points in your... More

Bangalore, India
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent only one night here. Conveniently located near a tram stop, it is a very functional hotel. We also enjoyed a very delicious dinner at the hotel. The breakfast spread was very good. The staff could have been more helpful.

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I thank you for your positive feedback and will transmit your comment to my kitchen team regarding the "delicious dinner" and "very good breakfast". We all look forward to welcoming you soon again here. Best regards, Arnaud Tourin - General Manager. More

Cambridgshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had one overnight stay in Zurich on our way to Italy and I was having difficulty finding a central hotel which would accomode 2 adults and 2 children in a family room - and which wouldn't break the bank! We have stayed at Novotels before and so I booked the City West hotel. I was not disappointed. The hotel... More

Was this review helpful? Yes
Leamington Spa, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Far from the centre, this hotel has a large parking, is in the quiet area and there is a large square in front of it, with several good restaurants on it (pricey!). The pool is very good. Breakfast area is great, like a zen garden, and the food is good. Good beds, nice rest.

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, We were all delighted to read your positive comments regarding the indoor pool, our "zen garden" and the "great breakfast area". With sunny weather, we are glad to offer a relaxing time in our quiet terrace and garden, and still in the heart of trendy City-West! We all look forward to welcoming you warmly very soon. Arnaud Tourin... More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014

Stayed here for 2 nights while with my wife for my honeymoon in switzerland, a good stay conveniently placed next to tram stop & a grand buffet brekky inclusive, was a good experience. Hotel staff were nice. Highly Recommended for a stay while in Zurich.

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I congratulate first for your wedding, and was very happy to read you had a nice honeymoon in Zurich. We are proud you have chosen our Hotel, and we look forward to welcoming you again for your first wedding anniversary! Best regards, Arnaud Tourin - General Manager. More

Kembs, France
Top Contributor
72 reviews 72 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 22, 2014

Honestly I went for the 3rd time to that hotel for a short stay and it is good business hotel. Location is good for a short business trip as it is at the entrance of the city and quite accessible but nothing really special. But I wanted to write this report to mention the nice lkady who did my check-out... More

Was this review helpful? Yes
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2014

Contemporary looking lobby ( PlayStation console!) , good spacious rooms, convenient access via Tram (line 14) n enthusiastic helpful staff ( some helpful tips on cab fares etc). hotel also sells a daily local transportation pass. Stayed here about a month back. Drawbacks - surrounding area is mundane looking n no markets in walking distance. we didn't have any meals... More

Was this review helpful? Yes
Do you own or manage Novotel Zurich City-West?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Zurich City-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity, Orbitz, Expedia, Priceline, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Novotel Zurich City-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
View from room (3)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (13)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Novotel Zurich City-West