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Novotel Zurich City-West

#54 of 126 Hotels in Zurich
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Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
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Novotel Zurich City-West
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Novotel Zurich City-West
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674 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed for five nights at this hotel. Check-in was easy and went smoothly. The room was clean and the sofa bed made up nicely. The pool is not huge but was a luxury when staying at a hotel with young children. Buffet breakfast was good and wide variety of food to suit all tastes. However, we had the misfortune... More 

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Luxembourg City, Luxembourg
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Novotel Zurich City West is been my home for a week or so every month or two for the past year. It is always great to come to place where everyone knows your name (no, not "Cheers" bar). The staf is useful, welcoming, smiling, friendly - what more to ask of them? The rooms, I tried many, are all good... More 

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Lisburn, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it was convenient to the airport and the train station.Lovely clean modern hotel.Staff exceptionally helpful and provided us with food after the restaurant was closed.Breakfast also delicious.

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Hong Kong
Top Contributor
68 reviews 68 reviews
67 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Novotel Zurich City West is not a bad hotel, but it’s probably not worth what they are charging, and probably doesn’t stand up well against some of the Novotels in other parts of the world. First the good: It’s convenient, with tram stop to the city center just around the corner. Its’ relatively new. nothing is chipped, the room has... More 

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I read your comment with lot of attention, and thank you first for your time to share your opinion. I understand that only the price was "a bit high" as you wrote, and our ambition, though our special offers all year long, remains to raise our Service level to fully satisfy you. I am convinced that if Zurich... More 

Espoo, Finland
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice stay. Free (excellent) breakfast, wifi, Nespresso coffee machine, free soft drinks from minibar, painted cow in the backyard, even an underground pool (not big enough to do any laps in, I'm afraid); ~190CHF/night for four of us. The hotel is in Zurich West area close to Technopark and Hardbrücke station; tram 4 to city center goes every 5-10 minutes... More 

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Senior Contributor
39 reviews 39 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A classical Novotel with the same Novotel carpet as anywhere else. But overall pleasent hotel with family rooms at family prices. A 150chf deal per night including breakfast for 2 adults and 2 kids is rather cheap in Zürich for such a standard. Service is very friendly, rooms perfectly clean and the breakfast has all what you expect in a... More 

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, We all thank you for your positive comment, and we all look forward to welcoming you warmly soon. Arnaud Tourin - General Manager More 

Stuttgart, Germany
Top Contributor
62 reviews 62 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Novotel was great for one night. The room was a nice size with a king sized bed and a full sized sofa pull-out. The room came with free drinks (waters, coke, tea), free wifi and a swimming pool with an awesome gym. The fridge didnt get cold, but it kept cold things cold. The breakfast buffet was 29CFH which I... More 

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, All the Team joins me to thank you for your nice recommendation. We all look forward to welcoming you soon. Warmest regards, Arnaud Tourin - General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 20, 2015

Beautiful stay here. The room was very clean with flat screened TV; the safe & refrigerator were a nice touch too, although I didn't need either; good sized bathroom! I felt welcomed by the friendly woman at the front desk. She had given me directions on the phone about how to take the #10 tram from the train station where... More 

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your time to post this positive comment, and all the Team hope to welcome you again very soon. Best regards, Arnaud Tourin - General Manager. More 

Senior Contributor
32 reviews 32 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 18, 2015

A modern business hotel with clean & adequate amenities. But perhaps they are not familiar with families needs, hence the request for baby cot & water kettle took a long time to deliver. Excellent choice of pillow with a connected supported neck rest! Bed was super comfy with soft & warm quilt. Hotel is well planned with fitness gym, bar,... More 

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your constructive feedback. We have already checked all our coffee machines, and we were happy to read that you had a nice experience with us. We all look forward to welcoming you soon. Best regards, Arnaud Tourin - General Manager. More 

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