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All 123 Zurich hotels

Novotel Zurich City-West

4.0 of 5 Hotel   |   Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland (Escher Wyss)
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Novotel Zurich City-West
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Ranked #51 of 123 hotels in Zurich
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
agkoshy85 Melbourne, Australia
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575 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights while with my wife for my honeymoon in switzerland, a good stay conveniently placed next to tram stop & a grand buffet brekky inclusive, was a good experience. Hotel staff were nice. Highly Recommended for a stay while in Zurich.

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Kembs, France
Top Contributor
72 reviews 72 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Honestly I went for the 3rd time to that hotel for a short stay and it is good business hotel. Location is good for a short business trip as it is at the entrance of the city and quite accessible but nothing really special. But I wanted to write this report to mention the nice lkady who did my check-out... More

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New Delhi, India
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Contemporary looking lobby ( PlayStation console!) , good spacious rooms, convenient access via Tram (line 14) n enthusiastic helpful staff ( some helpful tips on cab fares etc). hotel also sells a daily local transportation pass. Stayed here about a month back. Drawbacks - surrounding area is mundane looking n no markets in walking distance. we didn't have any meals... More

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2 reviews
3 of 5 stars Reviewed 1 week ago

hotel location was gud tram jst opp to hotel gate, but rooms r very small room service was not good, biggest complaint i have is from lady at reception she was very rude to the kids, u r in hospitality business n v do not expect such a behaviour, the way she speaks is not acceptable to anybody, if u... More

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Senior Contributor
41 reviews 41 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Font desk understaffed and front desk staff inefficient (love to talk for hours, irrespective of number of people waiting). Rooms ok, breakfast average: coffee bad (and machine breaking down several time a day), cheese on a broken plate, low quality ham, staff taking everything away at 10:00AM sharp even in August. 3 stars may be, but not 4 stars. As... More

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Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly the good points. Nice new modern decor and it's spotlessly clean from lobby to lifts to rooms and all public areas. Also, on arrival it looks promising. The bed in the room is comfortable and sleep quality is fine and rooms are quiet. The wifi in the rooms is good and it's free. The food quality varied quite a... More

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Sydney, Australia
Top Contributor
75 reviews 75 reviews
73 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very comfortable and as you would expect from a Novotel BUT the location is not really convenient to anything except a tram into town. We arrived by train and although on the map it looked really close - it was not possible to walk and ended up costing us almost 25 CHF (but that's not the hotel's fault,... More

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Athens, Greece
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The worst service ever seen. So snob, so cold to the guests. Μy wife's Abercrobie jacket "made wings" through the room and they made ​​no effort to help her... We are waiting a mail to inform us if they found something in Loundry and still waiting... Never again in this hotel.

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Novotel is right across the Techno-park, and is located in a rather quiet area. It's about 20 minutes walking distance from Limmatplatz (the pub/club area), and about 10 minutes bus tram ride. So I would say if you're in Zurich to party, this isn't the hotel to stay at unless you're fine with cabbing home after a night out. It's... More

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Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Zurich City-West 4*
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel

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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Zurich #30 Luxury Hotel in Zurich #37 Romantic Hotel in Zurich #38 Family Hotel in Zurich #61 Business Hotel in Zurich
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Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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