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All 123 Zurich hotels

Novotel Zurich City-West

4.0 of 5 Hotel   |   Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland (Escher Wyss)
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Ranked #46 of 123 hotels in Zurich
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Sunjay M Antwerp, Belgium
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Antwerp, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We had a lovely experience with our 2 children. They were very helpful and customer friendly. Breakfast was particularly nice and catered to the needs of children. The staff helped us with all the information and guided us very well.

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Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

good Novotel, stayed overnight in Zuerich on our way to France, good rooms, effectiv and friendly reception, expensiv parking, very fast internet, free ! , recommendable for a short stay, area of hotel is in the industrial zone of the city

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Cairo, Egypt
Top Contributor
65 reviews 65 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 23, 2014

We stayed in Novotel Zurich city west around Christmas time. By taxi from train station, it was not the short ride I expected. Reservation through Novotel site was smooth, totally prepaid. At check-in, the lady at the reception asked for a credit card, a regular request at most hotels to secure extra charges, but was surprised to receive an immediate... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I have read with lot of attention your comment and thank you first for the general positive feedback. Regarding the card issue, I have already met the Front Office Team to guarantee you next time no worries in this matter. You indeed have other possibilities as explained in your mail, with for example cash deposit. I remain yours... More

Minneapolis, Minnesota
Top Contributor
85 reviews 85 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 23, 2014

This hotel was perfect for my family on our visit to Zurich. The room was spacious and easily accommodated us with our two kids when other hotels could not. It has a pool and workout facility. The bonus kids play area and xbox console (for older kids) was a nice add. It was a very kid friendly place, and even... More

Was this review helpful? Yes 1
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for this so encouraging feedback, all the more if you rarely give the 5s as explained. I was delighted to read that you felt so good with your family, and I hope you had the time to enjoy the indoor pool that children love. I look forward to welcoming your family very soon and to meeting... More

Jurong, Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 20, 2014

The best hotel i ever stayed throughout my stay in Switzerland. Changed a total of 3 different hotels from Interlaken to Lucern to Zurich. Although the Hotel is rated 4 stars, it still provides a pool, gym, iMac and Xbox consoles for us to use. The other hotel does not provide these services. However, we stayed only for a day... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for this complete Feedback regarding your stay with us. I was very pleased to read the positive comments regarding Breakfast and welcome, and we remain yours anytime to get the direction to come easily to the Hotel. A tram stop is 20 meters away from the hotel, even if trainstation is also nearby, but a bit... More

Limerick, Ireland
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2014 via mobile

Stayed on a business trip and the hotel met all my needs. Comfy and clean room with plenty of space. Friendly efficient service and a pool. Only problem is the ironing room which I find very inconvenient.

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, All the team is grateful that you took the time to express your satisfaction regarding your stay with us. We especially appreciated your following comment : "Friendly efficient service and a pool". We all look forward to welcoming you very soon here! Warmest regards, Arnaud Tourin - General Manager More

Baldwin Place, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 6, 2014

Stayed recently for a business trip. Picked the location because it was a 5 minute walk to our office. For American travelers it would be comparable to a Marriott Courtyard. Fairly basic hotel but very clean and good sized rooms. The hotel felt like almost a new construction. On the map it does look far from the Old Town, but... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback and your tips regarding the tram next door. We all hope to welcome you warmly very soon! Yours sincerely, Arnaud Tourin - General Manager More

Perth, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2014

Great brand and great hotel. We spent a number of nights here. Was great to have a hotel with an indoor pool. Tram line is just around the corner which made getting to the central locations very very easy. Restaurant was nice and they had a great kids menu. We have three children under 11. A great hotel for a... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback regarding the indoor pool, our location and the restaurant. We really look forward to welcoming your family soon! Best regards, Arnaud Tourin - General Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed January 27, 2014

Though the hotel is not central it is easy to get to using tram no. 4 or an S-bahn train to Hardbrücke station (about 600 metres away). The reception staff were welcoming and helpful; the room was clean and a good size with a comfortable bed and the wi-fi was one of the fastest connections that we have ever experienced... More

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive comment regarding the tram and train connection, the friendliness of our Staff and the cleanliness. I have transmitted your feedback to my team that is always delighted to read the satisfaction of our guests, and constructive issues to remain active and get better every day. We all look forward to greeting you warmly... More

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Additional Information about Novotel Zurich City-West

Also Known As:
Novotel Zurich City-West Hotel
Novotel Zurich City West
Novotel Hotel zürich
Novotel Zurich
zürich Novotel
Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Zurich > Escher Wyss
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Zurich
#29 Luxury Hotel in Zurich
#51 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Zurich City-West 4*
Official Description (provided by the hotel):
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 
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