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All 123 Zurich hotels

Novotel Zurich City-West

4.0 of 5 Hotel   |   Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland (Escher Wyss)
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77%
Ranked #48 of 123 hotels in Zurich
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
M2wo Dubai, United Arab Emirates
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551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are a family of 2 parents and 2 kids - aged 4 and 9. We stayed here one night in July 2014 and we loved it! The reception is bright and welcoming! Kids have a nice play / entertainment area with TV and some toys at the reception which kept them occupied as we checked in. The room was... More

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, It is a pleasure to read that your kids had a nice time with us, and with nice weather, that you could enjoy our quiet garden and terrace area. We pay a lot of attention to maintain the level of our green quiet place in the middle of city-west trendy center. And a generous and quiet breakfast outside... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Food: Breakfast is 29 Swiss Francs and not particularly good. Dinner has very limited choice if you are not a burger fan. I had pork escallop in the end which is delicious. I would not highly recommend the restaurant though given the limited choices in my view on the main course and dessert. Room: spacious with sofa and nice TV... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your comment and recommendations. I have the pleasure to inform you that our B&B (Burger & Beer...) during the world cup time has been replaced with specialities that will surely match your taste. I look forward to meeting you if we have the pleasure to discuss our restaurant news in the near future. Best regards,... More

Cape Town Central, South Africa
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is perfect for families. The rooms are very nice and the breakfast was excellent. They offer free Wifi as well as heated pool and internet area. We didn't know about the pool so remember your costume. The hotel is not in the city centre but the tram station is a few meters away.

Was this review helpful? Yes
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, The title of your comment is a great reward for all the Team. I can inform you that we have some one way swimming suits at your disposal at the Reception for our guests who want to relax in our inddoor pool after a long and exciting day in our beautiful City. I wish all your family a... More

San Diego, California
Top Contributor
54 reviews 54 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling with two young children and decided to book this hotel based on good reviews on tripadvisor and the fact the room could accommodate all four of us. While the reviews were good, I was expecting it to be a typical lower end business hotel but it exceeded my expectations on all the fronts. The hotel was very... More

Was this review helpful? Yes 1
Minnesota USA
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was larger than I expected & even had a small fridge. It had a sleeper sofa that we could have used if we had wanted two separate beds. Room, lobby, hallways were very clean. Pool and fitness area, but we didn't take a look. Location was a bit off the beaten path, but once we figured out that... More

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Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I read your comment with a lot of attention, and I just wanted to add that we have a second breakfast formula. We all remain at your disposal regarding this offer, and we are glad to read that you had a "good stay". I think that matching you budget for breakfast next time with a better communication, we... More

Maple Grove, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel. It is definitely more than 3 minutes from the Hardbrucke station - unless our watches (not Swiss-made are not that accurate)! The website should update this description. The best way to get to this hotel is to use the tram that stops at Technopark, and you are a block from the hotel entrance.... More

Was this review helpful? Yes 1
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I cannot accept what happened regarding the breakfast, and I have already met the F&B Team to fix communication and payment regarding both breakfast possibilities. I apologize for the inconvenience, and was happy to read that you "enjoyed your stay", the rest corresponding to your expectations. I really hope you give us a second chance soon to make... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I stayed here in May for one night before catching a flight home. The hotel was very clean and the staff was friendly and helpful. They freely handed out adapters and offered to let us stay beyond checkout time when they heard our flight was late in the day. We had a room with a king bed... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great experience here - in a trendy cool up & coming neighborhood near a great park - a bit far from the action but a nice walk. Kids corner, wifi, computers in lobby, free coffee in rooms, clean rooms, etc. Very good experience overall.

Was this review helpful? Yes 1
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I would like to thank you for your feedback regarding your nice experience in our hotel. I transmit it to my Team and we hope to welcome you soon again. Best regards, Arnaud Tourin - General Manager. More

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Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Zurich > Escher Wyss
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Zurich City-West 4*
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Zurich #28 Family Hotel in Zurich #29 Luxury Hotel in Zurich #33 Romantic Hotel in Zurich
Hotel Class
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 
Number of rooms
144

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