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Alden Luxury Suite Hotel Zurich

5.0 of 5 Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
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Certificate of Excellence 2014
Alden Luxury Suite Hotel Zurich
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Alden Luxury Suite Hotel Zurich
Alden Luxury Suite Hotel Zurich
Alden Luxury Suite Hotel Zurich
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197 reviews from our community

Traveler rating
    142
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    5
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Antwerp, Belgium
1 review
1 of 5 stars Reviewed yesterday NEW

Hi i stayed with my family at the Alden for a whole week . Although the rooms were spacious and comfortable the housekeeping was a far cry from a 5 star hotel. Upon arrival we had asked for extra liquid shower gel (as there was only one) we were told the hotel ran out of them. After 2 days we... More 

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a total of 8 nights (over two stints) in December with a 5 year old. The room and space is huge. Great for travelling with children. The beds were comfortable, the bathroom large. All good. That said its a bit quirky - ask. for rooms with natural light as one room we had (we changed) only... More 

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Zug, Switzerland
1 review
1 of 5 stars Reviewed 1 week ago

This hotel has large rooms, but that seems to be the only good thing. In a run-down area of Zurich, Far from commercial area. Shower does not work properly and water does not go down. No view whatsoever. Lobby is tiny and elevator literally could accommodate 2-3 ppl. Inflexible staff who speaks spotty English and refuses to consider guest's change... More 

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Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great! Very nice, small boutique hotel, with huge suites. Complimentary non alcoholic drinks and snacks is nice, restaurant is very good, staff were teally helpful. Location is great, walking distance to everything.

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Aben3230, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service day by day. Thank you very much for your great feedback. It is such a pleasure to read that you enjoyed the generosity of our suites... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014 via mobile

Rooms were large. Front office manager was most friendly and helpful. We were given an early checkin which was great after a long flight. Location was ideal - near enough to the old town and main shopping street but far enough to be quiet. The restaurant was ok. Nothing to rave about and service was a little slow but friendly.

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear guest, thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance, thank you so much for your great evaluation. We are very happy you felt comfortable and enjoyed our central location. Especially your comment about our Front Office Manager makes us very happy. We... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed December 15, 2014

I planned a long weekend trip to Zurich and chose Alden suites based on reviews. I was not disappointed. It is a beautiful, boutique hotel with spacious, luxurious and beautifully decorated suites. The in room amenities are great and the restaurant is delicious. The staff was helpful, courteous and friendly. It is walking distance to city center, sites and the... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Denise G, Thank you for taking your time to tell us about your stay at the Alden Luxury Suite Hotel in Zurich. It is a big pleasure to hear you enjoyed your time with us and felt comfortable. Especially your comments about our staff and the restaurant are of highest importance to us - thank you so much. We... More 

london
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 4, 2014

This modern boutique hotel is situated about 15 mins walk from the central train station in a leafy suburb. Its a great hotel where all the rooms are suites and of a very substantial size and excellent standard - modern ski chalet type feel. I had a junior suite and it was exceptionally large. The hotel is quiet so if... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear AntRobbo, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance, thank you so much for your great evaluation. We are very happy you felt comfortable and were satisfied with our service standard. We already look forward to welcome you back to the Alden... More 

London
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 16, 2014

Just finished our weekend in Zurich. Why Zurich? Fresh air, big lake, clean, great shopping, not too many sights to schlep around, lovely people, chocolate, cheap Eastjet flights (but see below!). What a fabulous City. What an incredible hotel. You know sometimes when you read TripAdvisor reviews, the reviewer says 'very nice hotel but not five stars'. Well, blimey, this... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear BritAbroadOK Thank you for taking your time to tell us so detailed about your stay with us. It is a big pleasure to read how much you enjoyed your stay at the Alden. Especially your words about our staff are of highest importance to us and that you enjoyed your breakfast in the morning. It would be a big... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2014

We had a 2 day business trip in Zurich and wanted to ensure we had a comfortable stay after a long flight from Australia and also wanted to be fairly central. The Alden fitted the spec perfectly - the staff were lovely, welcoming and made you feel right at home, with a friendly caring attitude. The rooms are large, well... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear 6378KM, thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Thank you for your wonderful feedback which is of our highest importance. It makes us very happy to hear that we achieved one of our main goals - to make you feel at home. It would be a big pleasure... More 

los angeles, ca
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

honestly a wonderful hotel...we had a suite with a small veranda... It was absolutely beautiful..the location is extremely close to shopping, dining and the lake....the room was so tasteful and the linens were EXCEPTIONAL...it was a fabulous experience and I highly recommend it..

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear heather l, thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. It is a big pleasure to read how much you enjoyed the spaciousness and style of one of our suites and felt comfortable with us. We hope to welcome you back whenever you will travel back to Zurich. Thomas... More 

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Additional Information about Alden Luxury Suite Hotel Zurich

Address: Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Alden Luxury Suite Hotel Zurich 5*
Number of rooms: 22
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Also Known As:
Alden Hotel zürich
Hotel Style:
#12 Luxury Hotel in Zurich
#15 Business Hotel in Zurich
#18 Family Hotel in Zurich
#21 Romantic Hotel in Zurich

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