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Alden Luxury Suite Hotel Zurich

#18 of 133 Hotels in Zurich
Certificate of Excellence
Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
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1 room 1 guest
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Alden Luxury Suite Hotel Zurich
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230 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gurgaon, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a fine hotel when it was relais and chateau . It lacks a lot of staff as there are very limited people to service this property. Great and spacious rooms . There is the old gentleman still working since 15 years or something who was great . For a family booking 5 rooms it does become a challenge... More 

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denver
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Alden is a different place, what they did was to convert an condo complex into an all suites hotel. So the rooms are quite large, which I personally am all about because I don't like the standard room size of European hotels. Staff was great and attentive, didn't eat there nor did it seem anyone else did except for breakfast.... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear anywho, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. Thank you for your detailed feedback - we are very happy you enjoyed your stay with us and felt comfortable. We already look... More 

Zeist, The Netherlands
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 12, 2015

We had a suite in this hotel which was very spacious and nice looking. the service is excellent. it's a bit of a walk to the Bahnhofstrasse but that's ok. Zurich is a nice city to walk in. We could also have taken a cap from the hotel. Breakfast was nice.

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear lobrysteen, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. We are happy you enjoyed the spaciousness of one of our suites and felt comfortable with us. Your comment about the service of... More 

Milton Keynes, United Kingdom
Level Contributor
133 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed July 11, 2015

This hotel is a little out of the centre of the city compared to other five star options, but this shouldn’t put you off. The lake is less than five minutes walk away and the main high street is an easy ten minute walk. In fact it was a superb quite area and best of all less than five minutes... More 

Was this review helpful? Yes 1
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear stevebintley, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highes importance as we try to improve our service daily. Thank you very much for your detailed feedback which we appreciate a lot. It is a big pleasure that you enjoyed your stay and felt... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed July 6, 2015

My friends and I stayed at this hotel and we loved it. Not only are the staff members extremely friendly and hospitable, our room was very large and super clean. They were all very helpful with anything that we needed. If you're looking for a quiet spot, this is your place!!! I would definitely go back to this little gem... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear AMOR2323, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. Your generous words about our staff makes us very proud - thank you. We are very happy that you had a great time with us... More 

Atlanta, Georgia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 27, 2015

Stayed here for one night in order to see Zurich. The service was excellent. The rooms here still use a key and the doors to not lock automatically, but remembering that I forgot to lock the room while out sightseeing, I called and the staff took care of it for me. The rooms are very large. Our room had a... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear wschappell, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. We are very happy that you were satisfied with our service and felt comfortable in one of our spacious suites. We hope we have the... More 

Greater Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

This quaint little hotel on streets away from the hub bub. Pleasant staff, ever helpful. Room was lovely and big for all our bags and boxes and 3 of us! A very happy last few days in Switzerland before returning to our homeland after 6 months living in the country.

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Lynley1953, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel in Zurich with us. Your feedback is of our importance as we try to improve our service daily. It is a big pleasure to read that you enjoyed your stay with us, felt comfortable in one of our suites and were satisfied... More 

sydney
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 13, 2015

The newly renovated Alden Suites hotel is just out of the heart of Zurich - 10 minutes walk from Paredeplatz. The hotel is small with beautifully appointed suites at less than you would expect to pay at the deluxe best for a small room. The suites have very large bathrooms with large windows, and both living and bedrooms are quite... More 

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Rod L, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. We are very happy that you felt so comfortable in one of our suites and enjoyed its spaciousness and all the advantages that come... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

We stayed at the Alden for 6 nights in May. We brought my parents as a birthday gift and had booked two rooms. Both rooms were gorgeous. We were in room 2A which had a lovely little balcony overlooking a courtyard. I sat out here with a glass of wine most evenings. My parents were in room 2B which had... More 

Was this review helpful? Yes 1
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear toronto_mum2, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. Reading your feedbacks makes us very happy and proud - it is our biggest pleasure to assist you anytime during your stay and make you... More 

Almaty, Kazakhstan
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 8, 2015

In the first view it might look expensive but staying there already several time it is really worth all of it. The rooms have a lot of space, the materials are from highest quality, bathroom are great. You sleep really like at home (weaking up in a hotel relaxed-priceless) the people are all very professional, very friendly and the location... More 

Was this review helpful? Yes
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Robin270, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. Thank you for your kind words regarding your stay with us. We are very happy that we have the pleasure to welcome you... More 

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