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All 122 Zurich hotels

Alden Luxury Suite Hotel Zurich

5.0 of 5 Hotel   |   Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
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Ranked #15 of 122 Hotels in Zurich
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
PressParty
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great little boutique hotel with large rooms and wonderful staff. Nice dining downstairs but it is always very quiet. Great value for the rooms and they also include complimentary minibar items which I do love.

Was this review helpful? Yes
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear PressParty, Thank you for taking your time to tell us about your stay at the Alden Luxury Suite Hotel. Your feedback is of our highest importance - it is a pleasure to hear that you felt comfortable in one of our suites and enjoyed your dinner at our restaurant as well as our complimentary minibar snacks and drinks. Your... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had large lovely spotlessly clean room. I stayed in the Junior suite which comprised of a large bedroom, large lounge/dining area and a good sized bathroom (with Jacuzzi & separate shower). There is a free non alcohol min bar a small coffee machine. The staff were happy to help and very pleasant. Getting there from airport was easy: 1.... More

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Philup P, Thank you for taking your time to tell us about your stay at the Alden Luxury Suite Hotel. We are happy that you enjoyed the suite and its facilities and that you are satisfied with the service standards of our staff - this is of our highest importance. It would be a pleasure to arrange you additional... More

Abu Dhabi, Uae
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 2, 2014

honestly this hotel had probably the biggest suites i have seen, they are quite big and the room was comfortable, wifi wasnt cheap, 20 swiss francs per device. i thought it was oddly located because when i visited the shopping areas i saw more hotels there and i thought our hotel was far, but it wasnt actually

Was this review helpful? Yes 2
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear MohammedUAE, Thank you very much for taking your time to tell us about your stay. It is a pleasure to read that you enjoyed the spaciousness of our suites and felt comfortable. As a member of the Leonardo Advantage Club you have the possibility to enjoy free WiFi during your next stay with us or any other Leonardo Hotel.... More

Mt Eliza, Australia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 24, 2014

My husband and I stayed overnight in a junior suite at this hotel last week. It was the final night of our month in Europe so I wanted somewhere really special. The suite was very large and the L'Occitane toiletries were a nice touch. The free non alcohol min bar is a nice treat but personally I think a small... More

Was this review helpful? Yes 1
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Jo K, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. We have added coffee and tea facilities in addition to the free minibar treats to the suites as we have noticed that this is an important extra for many people. Your words about our reception staff are... More

Las Vegas, Nevada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 17, 2014

I stayed at the Alden at the very end of my three week Europe trip for the last four nights and was amazed. The location is wonderful; within walking distance of almost everything although we did have a car - rarely did we use it unless it was to drive to our friends houses or to visit other areas. The... More

Was this review helpful? Yes 2
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Debip, It is a big pleasure to read about your stay at the Alden Luxury Suite Hotel. Thank you for taking your time to tell us all about it. We are happy you felt comfortable and your comments about our staff are of our highest importance. Thank you for pointing out the A/C situation in Zurich and Switzerland. As... More

Sandton, South Africa
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 17, 2014

My boyfriend and I stayed at the Alden Luxury Suite Hotel at the end of July 2014. We booked a Junior Suite and were upgraded to an Executive Suite. The rooms are clean, with exceptionally luxurious linen and L'Occitane toiletries. The complimentary water and cold drinks was a lovely added extra. The only downside to this lovely place is that... More

Was this review helpful? Yes 2
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear CandsAden, Thank you for taking your time to tell us about your stay with us. We are happy to hear you felt comfortable at the Alden Luxury Suite Hotel and that you were satisfied with our staff. To guarantee an early check in at 07:00 am like requested, we charge the room rate of the night before as the... More

Newport, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 6, 2014

We booked this hotel for 5 nights. On the first night we could not sleep due to the inadequate air conditioning. On the morning of the our second day we told reception about the A/C not working. We were told it would be attended to that afternoon. On our return none of the staff knew of the problem and A/C... More

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014 via mobile

We enjoyed two nights at the end of a three week trip through Europe. While we usually book through Amex Platnum, we took a chance on this boutique hotel based on the great trip advisors reviews and the value we hoped to get. We were not disappointed. In fact, we were pleasantly surprised by how wonderful every aspect of this... More

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Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear shaumie, Thank you for your lovely feedback regarding your stay at the Alden Luxury Suite Hotel. It was also a big pleasure for the entire team to have you as our guests. It makes us happy to hear that little details like free minibar soft drinks and snacks are appreciated. Your kind words about our staff made all of... More

Denver, Colorado
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

We just spent 4 days and nights in Zurich, and choosing the Alden as our hotel was probably the best decision we made. After taking the overnight from Washington Dulles, by the time we arrived at the hotel we only needed to wait about 30 minutes for the room - this at about 9:30 am. Fantastic! The room was very... More

Was this review helpful? Yes
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Dan77_13, What a pleasure to read your kind words about your stay with us. The entire team is very excited about your feedback. We are happy you enjoyed the location of the Alden and felt comfortable in one of our suites and among our staff members. Furthermore we enjoy reading that you noticed little details like the Swiss chocolates... More

Senior Contributor
30 reviews 30 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

Stayed one night at this small boutique hotel. Suite is spacious and luxurious. Great bathroom with separate room for the toilets. Large TV screen in bedroom and in the living room. Website pictures totally in line with reality. Corridor outside of the rooms are a bit 'off' looking more like 3 star material, but I was pleasantly surprised by the... More

Was this review helpful? Yes 1
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Voyageur H., Thank you for your lovely feedback regarding your stay at the Alden Luxury Suite Hotel. We are happy to hear you felt comforable at the Alden and enjoyed the spaciousness of our suites. It would be lovely to welcome you back soon. Thomas P. an the Alden Team More

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Additional Information about Alden Luxury Suite Hotel Zurich

Address: Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Alden Luxury Suite Hotel Zurich 5*
Number of rooms: 22
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Also Known As:
Alden Hotel zürich

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