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Alden Luxury Suite Hotel Zurich

#24 of 132 Hotels in Zurich
Certificate of Excellence
Splugenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
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1 room 1 adult
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Alden Luxury Suite Hotel Zurich
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249 Reviews from our TripAdvisor Community

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Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Alden with two colleagues for two nights. All bookings are for a suite (& I had a free upgrade to a HUGE suite on the 3rd floor). The staff were all very courteous and couldn't do enough to make us feel welcome. The standard was very high, and the rooms were well equipped (TV in lounge and... More 

Helpful?
Thank Mach N
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Mach N, Thank you very much for taking your time to share your experience at the Alden Luxury Suite Hotel in Zurich with us. Your feedback is of our importance as we try to improve our service daily. We are happy you felt comfortable in one of our suites with all its facilities, were happy with the service of... More 

Calvi, France
Level Contributor
133 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second review of this hotel as I have stayed in this hotel a few times over the years. It remains a very good choice in Zurich as it is seldom to find such large and nice rooms in this city for such a price. A regular room is approimately 60 sq meters, which is huge for Swiss... More 

Helpful?
1 Thank zelal25
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear zelal25 Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our importance as we try to improve our service daily. First of all I would like to apologize for the inaccurate service you experienced. This is certainly not our standard and we will act accordingly to... More 

Stockholm
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed December 27, 2015

This hotel is in a good quiet location near Bahnhof Enge and the lake. The service is perfect: discreet and observant. The breakfast buffet is excellent, and the rooms huge and well appointed. My "room" was really two large, well decorated rooms. There is parking directly outside, or the hotel will arrange valet parking. Since parking in Zurich is close... More 

Helpful?
1 Thank JaneStockholm
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear JaneStockholm, thank you for taking your time to share your experience at the ALDEN Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. Thank you for your great feedback regarding your stay - we are very happy you felt comfortable with us and enjoyed our services. Your words... More 

California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2015

If you a History buff you'll love this Resort. It dates back to 1895 and the greatest part of the resort is the library. The Leonardo Luxury Suite was our layer for the weekend. And the personal service that we experienced was top notch, everything that we needed was taken to a higher level. When you travel to Zurich this... More 

Helpful?
Thank Michael J
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Michael J, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our highest importance as we try to improve our service daily. Thank you for you wonderful words regarding our hotel, staff and their service. We truly appreciate it and are happy we could offer you... More 

Toronto
Level Contributor
274 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

We like the quiet central location and the space to stretch out in the huge tastefully appointed rooms. It's less than a 10 minute walk to the main shopping area. Space is generous with the larger bathroom (of the two) being the size of most hotel rooms. If you've been to the Grand Lux or Punta 3-4 bedroom units in... More 

Helpful?
1 Thank Wild_Radek
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Wild_Radek, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our importance as we try to improve our service daily. It is a big pleasure that you felt comfortable in one of our suites and enjoyed our service. We hope to welcome you back... More 

Limassol
Level Contributor
128 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 13, 2015 via mobile

This is a small luxury hotel close to the city centre in Zurich. The room we got was huge and up to scratch in facilities. The staff was helpful, efficient and friendly. If you are tired of big hotels then this is the place. The food prices are high just like everywhere in Zurich.

Helpful?
Thank Akis K
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Akis K, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. It is a big pleasure to read that you felt comfortable in one of our spacious suites and enjoyed the service of our staff. We hope we have the pleasure to welcome you back soon. Thomas P.... More 

Los Angeles, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 6, 2015 via mobile

Beautiful lobby and lounge areas. The rooms are huge with plenty of storage and closet. Nice clean design and furnishings throughout, but everything was a little dinged up for some reason and it's not that old of a hotel. We couldn't figure it out. The vanity was chipped, the elevator paneling really old, the carpet had stains, light bulbs missing,... More 

Helpful?
2 Thank JennLosAngeles
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear JennLosAngeles, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our importance as we try to improve our service daily. We are happy you enjoyed your stay with us and felt comfortable in one of our spacious suites. We have just begun with the renovation of... More 

London, United Kingdom
Level Contributor
142 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 427 helpful votes
4 of 5 stars Reviewed September 18, 2015

The room was enormous. I believe the biggest room is 100 square metres! Hotel is in a quiet area but Zurich is not a big city. Free wifi, for some reason every device gets a different password but again not a problem. Soft drinks and some snacks are free. Staff are very helpful. My only issue was that I couldn't... More 

Helpful?
Thank Bezi
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Bezi, Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel with us. Your feedback is of our importance as we try to improve our service daily. It is a big pleasure to read that you felt comfortable and that you enjoyed your stay with us. We have several adapters available at the... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 14, 2015

My experience here has been very nice if uneventful. The rooms are large (they used to be condos apparently). Bathrooms are very large, with tub and separate shower with lots of flowing water. The staff is very poised and helpful. My room had a nice little balcony. Breakfast was perfect, with cold cuts, pastries, juice, coffee, anything you might want.... More 

Helpful?
3 Thank DreamcoreTom
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Dreamcore Tom, Thank you for taking your time to tell us about your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our importance as we try to improve our service daily. We are very happy you felt comfortable in one of our spacious suites and enjoyed the breakfast buffet in the morning. Thank you... More 

Kiev, Ukraine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 9, 2015

Excellent and relaxing hotel, rooms were impeccable, and the staff most attentive. The hotel is a good 15-20 minutes walk from the old city. It is very close to the lake. Very few guests ate at the restaurant, but the food was excellent. Breakfast was good. I would love to stay again.

Helpful?
Thank Peter C
Thomas P, Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Peter C, Thank you for taking your time to share your stay with us at the Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. Thank you for your great feedback - it is a big pleasure to read that you enjoyed your stay with us and felt comfortable.... More 

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